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Compare GetFeedback vs Survicate

Comparison Summary

For GetFeedback vs Survicate comparison, Our AI algorithm looked at 7198 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using GetFeedback and Survicate to solve their respective business needs.

Pros and cons of GetFeedback and Survicate

GetFeedback is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys with E-Mail where as Survicate is focused towards Collecting Feedback with E-Mail and Engaging Conversational Surveys with E-Mail .

Both GetFeedback and Survicate are Customer Feedback Management software, peers recommend GetFeedback for Engaging conversational surveys where as Survicate is more known for Collecting feedback and drip marketing .

logo GetFeedback

Focus area

GetFeedback is better than Survicate for

Software Failure Risk

  • low

logo Survicate

Focus area

Survicate is better than GetFeedback for

Software Failure Risk

  • low

About

Feedback Management Tool to Collect, Integrate, Visualize CX data

Customer feedback tool to understand the prospects better

Age

1999

Financials

IPO

Seed

Business Need

Total Processes
(we found evidences for)

63

66

Total Goals
(we found evidences for)

15

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


campaign management

campaign monitoring


training & onboarding


social media management

social media analytics


workflow management


communication management

sending & publishing communications


loyalty management

customise loyalty program

identify target customers


helpdesk management


lifetime value management


content management

content publishing




generation of new leads


knowledge management


rating and review management


sales review & feedback



contact list management


sales call management


sales document management

contract management

proposal & quote management




relationship management



competitive intelligence


customer case management


business development






lead qualification




conversion management



products & pricelist management




segmentation and targeting


revenue cycle management



calendar management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Increase customer life time value

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Launch new products

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more
  • e-mail

  • website

  • promotions

  • user generated content

  • blogs

  • mobile

  • Slack

  • chat

  • offline

  • point of sale

  • mobile app

  • social media

  • phone calls

  • coupons

  • on premises

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting