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Forsta (formerly Confirmit) vs Instabug: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Forsta (formerly Confirmit) vs. Instabug is based on a specific set of business needs and context. The comparison uses 5059 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Forsta (formerly Confirmit) and Instabug

Forsta (formerly Confirmit), Instabug, Qualtrics Customer Experience, Voxco, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Forsta (formerly Confirmit) covers Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.

Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Forsta (formerly Confirmit)

Focus area

Forsta (formerly Confirmit) is better than Instabug for

Software Failure Risk

  • low

logo Instabug

Focus area

Instabug is better than Forsta (formerly Confirmit) for

Software Failure Risk

  • medium

About

Leading insight tools to boost your business

Feedback Tool to Accelerate the Entire Mobile Team Workflow

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

45

Total Goals
(we found evidences for)

13

7

Top Processes

Evidences indicate better relative satisfaction



customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


campaign management

campaign analytics


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


helpdesk management


generation of new leads





rating and review management


lifetime value management



courses & assessment

create learning path




products & pricelist management


relationship management


lead qualification

lead qualification: technographic


workflow management



segmentation and targeting


sales review & feedback


contact list management




reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • Increase customer life time value

  • Launch new products

  • See 10 more
  • Enhance customer relationships

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Acquire customers

  • Launch new products

  • Improve digital and social presence

  • See 4 more

Top Channels

Channels Used

  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more
  • mobile

  • chat

  • user generated content

  • blogs

  • social media

  • mobile app

  • video

  • e-mail

  • offline

  • promotions

  • point of sale

  • Facebook

  • trade shows

  • Slack

  • Twitter

  • Instagram

  • LinkedIn

  • phone calls

  • website

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting