Luciq (formerly Instabug) Overview
Instabug revolutionizes mobile app development by providing AI-powered mobile observability tools. This platform enables teams to enhance app performance and stability throughout the app lifecycle. Developers and executives alike can leverage detailed insights to create user-centric applications. Instabug supports multiple platforms, ensuring broad applicability for diverse mobile environments. The platform's capabilities facilitate high-performance app delivery, crucial for maintaining competitive advantage in the fast-paced mobile market. By integrating Instabug, businesses can expect improved app reliability and heightened user satisfaction, driving mobile growth effectively.
Use Cases
Customers recommend Collecting Feedback, Automated Workflows, Helpdesk Management, as the business use cases that they have been most satisfied with while using Luciq (formerly Instabug).
Business Priorities
Improve Customer Satisfaction and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Luciq (formerly Instabug).
Luciq (formerly Instabug) Use-Cases and Business Priorities: Customer Satisfaction Data
Luciq (formerly Instabug) works with different mediums / channels such as Mobile. and Social Media.
Luciq (formerly Instabug)'s features include Embedded Survey Forms, Dashboard, Recording, etc. and Luciq (formerly Instabug) support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Luciq (formerly Instabug) analytics capabilities include Analytics, and Custom Reports.
Reviews
"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information l...ike device and OS." - Breann Johnson
Peer review evidence (same sources as the product rating summary)
"...Quick feedback Suggestions for future projects...." Peer review by Industry Analyst / Tech Writer
"...Ready to accelerate your workflow?..." Prolific Interactive Case Study
"...With Instabug, they'll be able to report problems and suggest improvements directly from your app and logged right to your support desk. ..." Instabug + Zendesk for User Support
Luciq (formerly Instabug), Zenloop, Listen360 Customer Engagement Platform, Simplesat, Delighted platform, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Instabug helps test new features, enhance app quality, and gather user feedback throughout the mobile development lifecycle. Frequent releases and 5-star apps are facilitated.
Popular Business Setting
for Luciq (formerly Instabug)
Top Industries
- Computer Software
- Internet
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Luciq (formerly Instabug) is popular in Computer Software, Internet, and Information Technology And Services and is widely used by Small Business, Mid Market, and Large Enterprise.
Luciq (formerly Instabug) Customer wins, Customer success stories, Case studies
What solutions does Luciq (formerly Instabug) provide for Collecting Feedback?
Why is Luciq (formerly Instabug) the best choice for Automated Workflows?
What Are the key features of Luciq (formerly Instabug) for Helpdesk Management?
What Are the key features of Luciq (formerly Instabug) for Engaging Conversational Surveys?
What Are the key features of Luciq (formerly Instabug) for Onboarding?
11 buyers and buying teams have used Cuspera to assess how well Luciq (formerly Instabug) solved their Customer Feedback Management needs. Cuspera uses 3703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS. Testimonial By Breann Johnson |
|
Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the s...creen and send a note. |
|
If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. Testimonial By Mohammad Hariri |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Breann Johnson Lead Product Owner CitrusBits |
A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS. Testimonial By Breann Johnson |
|
Joe Minkiewicz Director of Product Development Prolific Interactive |
Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the s...creen and send a note. |
|
Mohammad Hariri Distinguished Member of Technical Services Verizon |
If you look at our crash rate over the last two to four years, the trend was down, we were making headway, but not as fast as we wanted to, and Instabug provided us the ability to make a major impact in a rather short time. Testimonial By Mohammad Hariri |
In-App Surveys Product Launch Tour
Frequently Asked Questions(FAQ)
for Luciq (formerly Instabug)
What is Luciq (formerly Instabug)?
Instabug is a feedback management tool that provides user feedback and bug reporting for mobile apps with a seamless way for two-way communication with users while providing detailed environment reports for developers. This solution allows users to monitor, prioritize, and debug performance and stability issues throughout the mobile app development process.
As an enterprise solution, Instabug offers high availability and redundancy to ensure that the company's operations are uninterrupted and is designed to scale with the app and ensure performance and user experience are continuously evolving throughout the lifespan of the app. Also enables mobile observability to improve response times, provide accurate performance metrics, and prioritize errors.
Its features include debugging and fixing issues faster, handling errors in production, enhancing user experience quality, and so on.
What is Luciq (formerly Instabug) used for?
What are the top features of Luciq (formerly Instabug)?
Who uses Luciq (formerly Instabug)?
What are Luciq (formerly Instabug) alternatives?
Where is Luciq (formerly Instabug) located?
Peers used Luciq (formerly Instabug) for Collecting feedback and Automated workflows
Luciq (formerly Instabug) Competitors
Luciq (formerly Instabug) Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (76) |
| Custom Reports | Read Reviews (909) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (76) |
| Custom Reports | Read Reviews (909) |
Software Failure Risk Guidance
?for Luciq (formerly Instabug)
Overall Risk Meter
Top Failure Risks for Luciq (formerly Instabug)
Luciq News
Luciq Rebrands from Instabug to Lead a New Era of Mobile AI - waya.media
Luciq, formerly known as Instabug, has rebranded to reflect its focus on AI-driven mobile observability and enterprise solutions. This marks a shift from its original bug reporting roots to a broader AI-powered platform that automates repetitive tasks for engineering teams. The rebranding aligns with Luciq's ambition to redefine mobile app development and expand into new regions, backed by investors like Accel and Insight Partners.
Instabug Launches SmartResolve 2.0, Pioneering Mobile Crash Resolution Toward Zero-Maintenance Apps - Business Wire
Instabug has released SmartResolve 2.0, a tool aimed at improving mobile app crash resolution, moving towards zero-maintenance applications.
Instabug Leverages Generative AI to Automatically Fix Mobile Applications - DevOps.com
Instabug uses AI to fix mobile apps automatically, improving development efficiency.
Luciq Profile
Company Name
Luciq
Company Website
https://www.luciq.ai/HQ Location
EG
Employees
101-250
Social
Financials
PRIVATE
