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Compare Fivestars vs LoyaltyLion

Comparison Summary

For Fivestars vs LoyaltyLion comparison, Our AI algorithm looked at 5260 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Fivestars and LoyaltyLion to solve their respective business needs.

Pros and cons of Fivestars and LoyaltyLion

Fivestars is more suited to businesses that require Loyalty Management and Promotion Management with Promotions where as LoyaltyLion is focused towards Loyalty Management and Engagement Management with Offline .

Both Fivestars and LoyaltyLion are Customer Loyalty Management software, peers recommend Fivestars for promotion management and discount management where as LoyaltyLion is more known for engagement management and social media management .

logo Fivestars

Focus area

Fivestars is better than LoyaltyLion for

Software Failure Risk

  • low

logo LoyaltyLion

Focus area

LoyaltyLion is better than Fivestars for

Software Failure Risk

  • low

About

FiveStars Customer Acquisition and Customer Loyalty Program

Data-driven engagement and online loyalty platform for ecommerce

Age

2011

2012

Financials

SERIES D

SERIES A

Business Need

Total Processes
(we found evidences for)

50

56

Total Goals
(we found evidences for)

8

15

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program

track program performance

identify target customers

create engagement based loyalty


promotion management


engagement management

engaging and following up


discount management


sales document management


communication management

sending & publishing communications


sales incentive management



campaign management


rating and review management


generation of new leads


customer feedback management

measuring customer satisfaction


lifetime value management



knowledge management

creating knowledge base


contact list management


personalized marketing


helpdesk management


redemption management


community building



lead qualification


sales review & feedback



content management


segmentation and targeting


advocacy management


training & onboarding



scheduling post to social media


engaging on social media


social media analytics


managing social media account


social media management

scheduling post to social media

engaging on social media

social media analytics

managing social media account


customer case management


trade show marketing


workflow management


referral management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Build brand awareness

  • Increase customer life time value

  • See 5 more
  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

  • Improve brand engagement

  • Increase customer life time value

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Scale best practices

  • Grow market share

  • Improve digital and social presence

  • Increase average basket value

  • Launch new products

  • Enter new markets internationally or locally

  • Improve internal communications

  • See 12 more

Top Channels

Channels Used

  • offline

  • point of sale

  • e-mail

  • social media

  • website

  • promotions

  • coupons

  • omnichannel

  • phone calls

  • mobile

  • user generated content

  • Facebook

  • chat

  • Instagram

  • video

  • blogs

  • on premises

  • review sites

  • trade shows

  • newsletter

  • Slack

  • events

  • See 19 more
  • offline

  • point of sale

  • e-mail

  • social media

  • website

  • promotions

  • coupons

  • omnichannel

  • phone calls

  • mobile

  • user generated content

  • Facebook

  • chat

  • Instagram

  • video

  • blogs

  • on premises

  • review sites

  • trade shows

  • newsletter

  • Slack

  • events

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting