Overview: Docusign CLM and Gatekeeper as Contract Management Category solutions.

Docusign CLM and Gatekeeper both fulfill the needs of businesses in the contract management sphere, though they vary in focus and capabilities. Docusign CLM is rich in features like digital signatures and integrations, appealing to enterprises that need robust content and workflow management. Gatekeeper, with its focus on performance management and AI-powered functions, caters to businesses seeking enhanced supplier and contract insights. Both offer 24/7 support, but Docusign's broader customer base and industry application might suit larger corporations, while Gatekeeper’s niche features are beneficial for specialized sectors like financial services and non-profits.

Docusign CLM: Docusign CLM streamlines and automates contract lifecycle management. Integrations with Salesforce, NetSuite, and more accelerate contract processes.

Gatekeeper: Gatekeeper is the leading vendor and contract lifecycle management platform for companies of all sizes. It restores visibility, controls compliance, and manages third-party risk in one solution.

Docusign CLM and Gatekeeper: Best Use cases based on the customer satisfaction data

Customer Stories

Financial Services
Docusign CLM helped Vestwell automate contract processes and boost revenue. Vestwell used Docusign CLM to speed up agreement completion by over 90%. The platform saved 200 hours of manual labor each month. Drop-offs decreased by 70%. Vestwell integrated Docusign CLM and eSignature with Salesforce and Ordway Labs to create a unified workflow. This improved onboarding for customers, partners, and employees.
Docusign CLM
Gatekeeper helped Funding Circle save about £1 million by ending unneeded contracts. Before Gatekeeper, Funding Circle struggled with tracking suppliers and contract renewals using Google Drive. They missed renewal deadlines and had poor control over contract commitments. Gatekeeper gave them a central place to manage contracts and improved spend visibility. Now, Funding Circle can make better business decisions and control costs.
Gatekeeper
Insurance
Docusign helped AAA Washington speed up insurance agreement processing. The company switched from manual paperwork to digital templates. This change cut average agreement completion time from about 14 days to 1.1 days. Now, 87% of agreements finish in three hours. Monthly sales increased. Agents using Docusign closed more business than those who did not.
Docusign CLM
Gatekeeper helped NYCM Insurance automate reminders and save half a full-time employee. Before Gatekeeper, NYCM used a manual contract management database with limited features. The new solution improved vendor and contract visibility and reduced manual work. The vendor management team now saves hours each month with instant reports. Gatekeeper's platform also freed up developer resources for other tasks.
Gatekeeper
Education
Docusign eSignature and Payments helped The University of Texas, Austin increase profitability. The university achieved a $2.41 million total ROI in one year. The solution made agreement and payment processes faster and easier. This improved efficiency for the university. Docusign supported digital transformation in higher education.
Docusign CLM
Gatekeeper helped Agora Cyber Charter School automate their contract management. Before using Gatekeeper, they managed 50-100 contracts at once with a manual 14-step process. This process was slow and required a lot of emails. After switching to Gatekeeper, they saved 40 hours each month. The Director of Finance no longer had to handle all contracts alone. Agora now manages contracts faster and with fewer mistakes.
Gatekeeper
Transportation/Trucking/Railroad
Docusign eSignature for ServiceNow helped United Airlines speed up HR onboarding. Manual paperwork for background checks slowed hiring. The new digital workflow lets employees request and sign forms online. Employee data is pre-filled, saving time and reducing errors. Most fingerprint authorizations now process in 15 days. Renewals take less than 24 hours. The process is faster, more secure, and easier for HR and new hires.
Docusign CLM
Gatekeeper helped BlaBlaCar solve contract management problems caused by rapid growth. The legal team struggled with scattered documents and missed deadlines. Gatekeeper provided a central contract repository and a workflow engine. This gave BlaBlaCar better visibility, control, and automation. The solution reduced admin work and improved process consistency. Gatekeeper is now used across many teams at BlaBlaCar.
Gatekeeper
Pharmaceuticals
Docusign eSignature helped AstraZeneca speed up agreement signing. 85% of agreements now take less than one day. The company saw a 16% increase in customer satisfaction. AstraZeneca improved system stability by 80%. The solution met strict regulatory needs in the pharmaceuticals industry. Faster digital processes helped bring life-saving treatments to market sooner.
Docusign CLM
Gatekeeper helped Exscientia automate their NDA process. Before, the legal team spent hours managing contracts through email and spreadsheets. After using Gatekeeper, they saved nearly four hours each week. The platform's user-friendly design and pricing model fit the whole company. Exscientia also benefited from smooth implementation and native NetSuite integration.
Gatekeeper

Integrations

Category Docusign CLM Gatekeeper
Knowledge Management
2 Seismic Knowledge Notion
0
Project Management
0
2 Wrike Asana
Marketing Automation
0
2 ActiveCampaign HubSpot
CRM
1 Copper
0
Learning Management System
1 Lessonly
0

Key Capabilities Supported

Docusign CLM leads in contract management and digital signatures, focusing on streamlining sales documents and enhancing workflow efficiency. read more →

Gatekeeper enhances performance and contract management, with added benefits in digital signatures and engagement management. read more →

Business Goals

Docusign CLM supports acquiring and enhancing customer relations, and improves brand visibility by offering extensive document management capabilities. read more →

Gatekeeper aims at managing risks and improving stakeholder relations, thus enhancing customer relationships and providing greater operational visibility. read more →

Core Features

Docusign CLM provides robust integration and comprehensive data import/export options, backed by strong security and privacy assurances for large operations. read more →

Gatekeeper features AI-powered insights for contracts, along with solid data handling and compliance tools to support operational decision-making. read more →

Vendor Support

Docusign CLM offers diverse support channels including round-the-clock assistance, supplemented by training, phone, chat, and email services. read more →

Gatekeeper provides 24/7 support with a focus on email and chat, catering to simpler operational structures and needs. read more →

Segments and Industries

Docusign CLM is predominantly used by enterprises and caters broadly across IT, software, and consulting industries. read more →

Gatekeeper appeals more to financial services and non-profits, serving a specific group of mid-market and enterprise segments. read more →

Operational Alignment

Docusign CLM integrates into large-scale enterprises, facilitating complex workflows with ease, ideal for larger corporate environments. read more →

Gatekeeper fits well with organizations needing in-depth contract insights, tailored for more focused markets and structured operations. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Docusign CLM in Action: Unique Use Cases

What Are the key features of Docusign CLM for Workflow Management?

Why is Docusign CLM the best choice for Collaboration?

Why is Docusign CLM the best choice for Content Management?

What benefits does Docusign CLM offer for Training & Onboarding?

Gatekeeper in Action: Unique Use Cases

How does Gatekeeper facilitate Communication Management?

Integrations

News

Latest Docusign CLM News

DocuSign's 2026 Points to the Next Clause in AI Strategy

DocuSign's Intelligent Agreement Management (IAM) platform, a key growth driver, reached $350 million in ARR, accounting for 10.8% of the company's total ARR. The AI-native platform automates agreement workflows across various business functions. DocuSign plans to expand IAM offerings in fiscal 2027, integrating with major tech partners like Microsoft and Salesforce to enhance workflow efficiency.

17/03/2026 - source

Business Setting

Docusign CLM

Gatekeeper