Comparison Summary
This comparison report of CustomerSure vs. UserVoice is based on a specific set of business needs and context. The comparison uses 2612 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CustomerSure and UserVoice
CustomerSure, UserVoice, Startquestion survey, SmileBack, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CustomerSure covers Collecting Feedback, Engaging Conversational Surveys with E-Mail, Playbook Creation, Contact List Management with Offline, etc.
UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Customer Feedback Software to gather insights to drive real change
Feedback Management Tool to understand what the customers want
Age
2010
Financials
PRIVATE
SERIES A
Business Need
Total Processes
(we found evidences for)
26
65
Total Goals
(we found evidences for)
7
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Scale best practices
-
Acquire customers
-
Improve efficiency
-
Increase sales & revenue
-
Improve stakeholder relations
-
Build brand awareness
- See 4 more
-
Enhance customer relationships
-
Enter new markets internationally or locally
-
Acquire customers
-
Improve internal communications
-
Scale best practices
-
Improve visibility
-
Improve ROI
-
Launch new products
-
Improve efficiency
-
Improve digital and social presence
- See 7 more
Top Channels
Channels Used
-
website
-
user generated content
-
blogs
-
chat
-
promotions
-
e-mail
-
phone calls
-
Skype
-
Slack
-
social media
-
offline
-
on premises
-
Twitter
-
Facebook
-
events
-
trade shows
-
point of sale
-
mobile
-
games
-
print media
-
magazine
-
video
-
Netflix
- See 20 more
-
website
-
user generated content
-
blogs
-
chat
-
promotions
-
e-mail
-
phone calls
-
Skype
-
Slack
-
social media
-
offline
-
on premises
-
Twitter
-
Facebook
-
events
-
trade shows
-
point of sale
-
mobile
-
games
-
print media
-
magazine
-
video
-
Netflix
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
