cuspera logo CUSPERA

ConvergeHub vs Oracle CX Sales: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of ConvergeHub vs. Oracle CX Sales is based on a specific set of business needs and context. The comparison uses 3089 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ConvergeHub and Oracle CX Sales

ConvergeHub, Oracle CX Sales, Freshsales, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ConvergeHub covers Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.

Oracle CX Sales focuses on Engagement Management, Social Media Management with Channel Partners, Relationship Management with Channel Partners, Collaboration with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ConvergeHub

Focus area

Software Failure Risk

  • low

logo Oracle CX Sales

Focus area

Software Failure Risk

  • medium

About

All-in-One Customer Management Platform

Oracle CX Sales | Optimize Sales and Commerce Across All Channels

Age

2013

1977

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

97

67

Total Goals
(we found evidences for)

15

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up



contact list management

creating contact list


campaign management

campaign monitoring


generation of new leads


workflow management


communication management

sending & publishing communications


sales document management

proposal & quote management

contract management


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media


loyalty management

identify target customers

customise loyalty program

create engagement based loyalty


lifetime value management


conversion management




account management



pipeline management


training & onboarding


calendar management



lead qualification

lead qualification: technographic

lead qualification: demographic


sales call management




billing and invoice management



segmentation and targeting


rating and review management









personalized marketing


customer case management


knowledge management



business development


products & pricelist management


social media marketing





competitive intelligence



touchpoint management


opportunity management


performance management



channel management


sales incentive management


subscription management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve brand engagement

  • Grow market share

  • Enter new markets internationally or locally

  • Scale best practices

  • Establish thought leadership

  • Improve visibility

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • See 12 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve stakeholder relations

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • Improve efficiency

  • Improve ROI

  • Establish thought leadership

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more
  • channel partners

  • phone calls

  • promotions

  • social media

  • e-mail

  • offline

  • mobile

  • on premises

  • chat

  • Slack

  • user generated content

  • blogs

  • website

  • video

  • events

  • trade shows

  • omnichannel

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting