Configio vs. Webex Events (formerly Socio): Comparing Best Event Management Solutions 2026

Overview: Configio and Webex Events (formerly Socio) as Event Management Category solutions.

Configio: Configio offers a highly customizable event management system. It integrates with over 40 different CRMs and AMS.

Webex Events (formerly Socio): Webex Events (formerly Socio) provides a comprehensive platform for managing in-person, hybrid, and virtual events. Unforgettable experiences are created with its all-in-one event technology.

This comparison report of Configio vs. Webex Events (formerly Socio) is based on a specific set of business needs and context. The comparison uses 3295 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Configio and Webex Events (formerly Socio)

Configio, Webex Events (formerly Socio), Regpack, Event Espresso, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Configio covers Event Management with E-Mail, Communication Management with E-Mail, Training & Onboarding, Campaign Management with Website, etc.

Webex Events (formerly Socio) focuses on Engagement Management with Games, Event Management, Communication Management with Games, Trade Show Marketing with Offline, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Configio and Webex Events (formerly Socio): Best activities based on customer satisfaction


Configio in Action: Unique Activities

What benefits does Configio offer for Event Management?
Configio Event Manager is a comprehensive SaaS platform that manages event registration, marketing, and customer relationships. nIt provides tools for learning management, staff management, and online sales.nThe software offers reporting features and customizable event rosters, enabling efficient event management.
"...We are so happy with the choice to use Event Manager for our E-commerce platform, member discounts and learning management...." Peer review by Chris Moseley
What Are the key features of Configio for Training & Onboarding?
Configio offers a scalable event registration platform with contact and member management features and a learning management system. nIt allows for customization and delivers impactful updates regularly.nThis platform facilitates online course delivery and training module sales, enhancing internal education and certification processes.
"...I have been with Configio Software for three years, and each year the customer support and software development teams work diligently to make the software more user friendly to our customers...." Peer review by Alicia Danenberg
What makes Configio ideal for Campaign Management?
Configio Campaign Management streamlines campaign creation and management. It integrates various functions, including email marketing, social media promotion, and registration management. Configio provides a comprehensive platform for automated marketing campaigns, analytics, and learning resources.
"...The tool also helps with product and event promotion on social media as well as supports targeted marketing campaigns...." Peer review
How does Configio facilitate Relationship Management?
Configio's capabilities encompass customer relationship management, encompassing sales tracking, customer support, and event coordination. nIt offers features for managing online courses and learners, as well as staff and event coordination. nConfigio also supports online merchandise sales, email marketing, and sales analytics.
"...Our use of Event Manager started with Customer Support Ticket management, Customer Relationship Manager and E-Commerce Sales at our dealership but quickly grew into Learning Management and Member Management...." Peer review by Kevin Krisley

Webex Events (formerly Socio) in Action: Unique Activities

What makes Webex Events (formerly Socio) ideal for Engagement Management?
The platform enables interactive features that encourage participation. It offers opportunities for networking and communication among attendees. Attendees can access essential event information conveniently through the application.
"...It simplified their event experience, and allowed them to engage and interact throughout the conference...." Peer review by Andy N, Head of Digital Strategy and Transformation, APAC
How does Webex Events (formerly Socio) address your Communication Management Challenges?
Webex Events enables easy communication through various channels, including in-app messaging, social walls, and video chat. Attendees can easily connect, network, and access event information through the platform. Users can also publish their app on different platforms, like the App Store, Google Play Store, and the web.
"...It s just great customer service, as opposed to sending emails for support...." Case Study The Protein Society
What benefits does Webex Events (formerly Socio) offer for Trade Show Marketing?
Webex Events provides software that supports trade shows. This software helps connect attendees with interesting content. The software also enhances the experience for exhibitors.
"...You might be thinking, This sounds more like a party than an in-person conference or tradeshow...." Case Study MAD//Fest
Why is Webex Events (formerly Socio) the best choice for Social Media Management?
Webex Events provides tools for managing social media during events. Attendees can post on social walls, participate in conversations, and link their social media accounts to their profiles. The platform offers data and analytics to track social engagement and event impact.
"...With over 80 different social wall posts, it s clear that the Captain Starlights were all about making and keeping their memories close...." Case Study Starlight Children’s Foundation

Top Processes

Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.

Evidences indicate better relative satisfaction



communication management

sending & publishing communications


training & onboarding


campaign management


relationship management


social media management

engaging on social media

scheduling post to social media


workflow management


content management


engagement management

engaging and following up



sales document management

contract management


membership management


customer feedback management


discount management


promotion management




helpdesk management




knowledge management


products & pricelist management


sales call management

meeting management


generation of new leads


trade show marketing





community marketing



community building



rating and review management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Establish thought leadership

  • Scale best practices

  • Enhance customer relationships

  • Improve brand engagement

  • Acquire customers

  • Grow market share

  • Improve internal communications

  • See 8 more

Business Setting

Configio Webex Events (formerly Socio)
Peer score 4.7 4.8
Peer insights 533 2762
Top industries
Education 33.0%
Non Profit Organization Management 20.0%
Hospital & Health Care 15.0%
Marketing And Advertising 19.0%
Hospitality 13.0%
Information Technology And Services 12.0%
SMB and Mid-Market 63.0% 74.0%
Enterprise 37.0% 26.0%
Pricing Configio

News

Latest Configio news

Community Brands is now Momentive Software | Community Brands

Community Brands has rebranded as Momentive Software following the acquisition of its Association & Events and Nonprofit Solutions divisions by TA Associates. This strategic move aims to enhance its focus on mission-driven organizations, with Mike Henricks as interim CEO and Mike Mayoras as Executive Chairman. The rebranding reflects a commitment to innovation and expanding global reach.

20/08/2025 - source

Latest Webex Events (formerly Socio) news

The old new thing: Cisco and retro tech are back and forming the AI buildouts backbone

Cisco is experiencing renewed relevance as its networking hardware, including routers and switches, becomes integral to AI infrastructure and data center connectivity. The company's shift to support cloud providers and invest in optical technologies has positioned it as a key player in the AI buildout, supplementing its core business growth.

18/09/2026 - source