Overview: Close CRM and Microsoft Dynamics 365 for Sales as CRM Category solutions.
Close CRM focuses primarily on enhancing sales activities through robust engagement and communication management tools, supporting large enterprises and service-based industries. In contrast, Microsoft Dynamics 365 for Sales provides an extensive suite of features for comprehensive CRM management, appealing to enterprises across various industries with its strong data integration capabilities and consistent customer relationship building.
Close CRM: Close CRM accelerates sales with integrated calling, two-way email sync, powerful search, and custom reporting. Inside Sales Software Product Tour showcases these features.
Microsoft Dynamics 365 for Sales: Microsoft Dynamics 365 for Sales utilizes AI and automation to enhance deal closures. Features include conversation intelligence, opportunity scoring, and collaboration tools.
Close CRM and Microsoft Dynamics 365 for Sales: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Close CRM excels in engagement and sales call management, providing tools that streamline communication and workflow for sales teams. read more →
Microsoft Dynamics 365 for Sales supports engagement and contact list management, offering a full suite that enhances sales and lead tracking processes. read more →
Business Goals
Close CRM helps increase sales and revenue by enhancing customer relationships and providing efficient communication strategies. read more →
Microsoft Dynamics 365 for Sales focuses on strengthening customer relationships and acquiring new customers, with a strong impact on improving ROI. read more →
Core Features
Close CRM stands out with AI-powered features, integration capabilities, and detailed custom reports that cater to communication-heavy operations. read more →
Microsoft Dynamics 365 for Sales offers extensive analytics, robust data import/export features, and high security, making it ideal for data-intensive environments. read more →
Vendor Support
Close CRM offers 24/7 support with a variety of communication channels, appealing to businesses needing consistent help. read more →
Microsoft Dynamics 365 for Sales provides expansive 24/7 support through multiple channels, suiting enterprises that require reliable vendor assistance. read more →
Segments and Industries
Close CRM is predominantly used by large enterprises, especially in computer software and IT services, favoring complex tech-focused sectors. read more →
Microsoft Dynamics 365 for Sales is favored by enterprises across industries, particularly IT services and marketing, showing its broad applicability. read more →
Operational Alignment
Close CRM integrates smoothly with large enterprise processes, emphasizing communication efficiency in tech-driven environments. read more →
Microsoft Dynamics 365 for Sales aligns well with complex, cross-industry workflows, supporting operational scalability and extensive data management. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Close CRM in Action: Unique Use Cases
How can Close CRM enhance your Engagement Management process?
What benefits does Close CRM offer for Sales Call Management?
How does Close CRM facilitate Communication Management?
What benefits does Close CRM offer for Lead Management?
How can Close CRM enhance your Workflow Management process?
Microsoft Dynamics 365 for Sales in Action: Unique Use Cases
How efficiently Does Microsoft Dynamics 365 for Sales manage your Contact List Management?
What Are the key features of Microsoft Dynamics 365 for Sales for Lead Tracking?
How does Microsoft Dynamics 365 for Sales facilitate Sales Document Management?
Alternatives
Integrations
Few Close CRM Integrations
Few Microsoft Dynamics 365 for Sales Integrations
News
Latest Microsoft Dynamics 365 for Sales News
Microsoft commits to Google's interoperability protocol for AI agents - CIO Dive
Microsoft has joined Google's Agent2Agent (A2A) interoperability standards, collaborating with over 50 technology leaders to advance open AI agent protocols. Microsoft will soon launch a public preview of Agent2Agent in Foundry and Copilot Studio, enabling enterprise users to build multi-agent workflows across Azure AI and partner tools.
