Clicktools: Clicktools, now SAP Service Cloud, enhances customer relationships and increases revenue by transforming customer feedback into actionable insights. Features include seamless CRM integration, dynamic questions, multi-language support, and mobile-friendly surveys.
Howazit: Howazit's holistic and customer-centric approach created a smart, simple end-to-end communication platform. A mobile-first strategy was employed.
This comparison of Clicktools vs. Howazit draws on 1072 Cuspera insights from customer stories. The use cases and topics below show where the two products overlap and where each one stands apart.
Clicktools supports Winter airport operations automation, Procurement process automation, Automated material flow in manufacturing, Road asset management optimization, etc.
Howazit supports Customer feedback collection, Customer satisfaction measurement, Customer feedback collection after purchase, Customer satisfaction measurement post-delivery, etc.
Evidence shows that both products are used for Customer engagement.
Clicktools also covers Workforce management, Procurement automation, Manufacturing automation, Asset management, etc.
Howazit also covers Customer feedback management, Customer experience management, Feedback management, Customer onboarding, etc.
Top use cases: Clicktools vs Howazit
Use cases tied to Clicktools and Howazit from verified data sources. Click any use case for supporting evidences.
| Clicktools | Howazit |
|---|---|
Top Capabilities: Clicktools vs Howazit
Lengths: relative topic prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Industries: Clicktools vs Howazit
Lengths: relative industry prominence (square-root scale) · Labels: comparison split. Click any item for supporting evidences.
Deployed Market Segments: Clicktools vs Howazit
Share of peer evidence by company size for Clicktools and Howazit. Each product segments add up to 100%. Click any segment for supporting evidence.
Clicktools and Howazit: Best activities based on customer satisfaction
Clicktools in Action: Unique Activities
How can Clicktools enhance your Collecting Feedback process?
"...We have used Clicktools for the past three years for our net promoter score (NPS) surveying of our two principle products...." Peer review by Gary Fusco, Marketing Operations Manager, Recommind
What solutions does Clicktools provide for Engaging Conversational Surveys?
"...Clicktools provides a very simple interface for creating robust and engaging survey forms for our customers...." Peer review by James Valent, Support Director, MindTouch
Integrations
Ecosystem partners each product commonly connects with.
Clicktools
News
Latest Clicktools news
SAP Accelerates AI‑Enabled SaaS Platform Buildout Ahead of Q3 Earnings - SaasRise
SAP is enhancing its AI-enabled SaaS platform through collaborations with Nvidia and NetApp. The partnership with Nvidia integrates the OpenShell security tool into SAP's Business AI Platform for AI governance, while NetApp focuses on cloud-native storage integration for AI workloads. These efforts aim to strengthen SAP's AI capabilities and create a competitive edge in mission-critical environments.
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