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Clicktools vs GetFeedback: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. GetFeedback is based on a specific set of business needs and context. The comparison uses 4647 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and GetFeedback

Clicktools, GetFeedback, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

GetFeedback focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Training & Onboarding, Campaign Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Clicktools is better than GetFeedback for

Software Failure Risk

  • low

logo GetFeedback

Focus area

GetFeedback is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Feedback Management Tool to Collect, Integrate, Visualize CX data

Age

1972

1999

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

63

Total Goals
(we found evidences for)

4

15

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management


loyalty management

customise loyalty program




sales document management

proposal & quote management


content management


campaign monitoring


campaign management

campaign monitoring


helpdesk management


lifetime value management



generation of new leads


knowledge management


sales review & feedback




sales call management



relationship management



customer case management


business development





lead qualification


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve consistency

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve digital and social presence

  • See 12 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more
  • promotions

  • e-mail

  • user generated content

  • blogs

  • phone calls

  • mobile

  • chat

  • offline

  • point of sale

  • website

  • social media

  • text SMS

  • video

  • review sites

  • Slack

  • Amazon

  • Twitter

  • Yelp

  • mobile app

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting