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Compare Cisco Jabber vs Google Hangouts Chat

Comparison Summary

For Cisco Jabber vs Google Hangouts Chat comparison, Our AI algorithm looked at 10599 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Cisco Jabber and Google Hangouts Chat to solve their respective business needs.

Pros and cons of Cisco Jabber and Google Hangouts Chat

Cisco Jabber is more suited to businesses that require Collaboration with Phone Calls and Communication Management with E-Mail where as Google Hangouts Chat is focused towards Collaboration with Chat and Communication Management with E-Mail .

logo Cisco Jabber

Focus area

Cisco Jabber is better than Google Hangouts Chat for

Software Failure Risk

  • low

logo Google Hangouts Chat

Focus area

Software Failure Risk

  • low

About

Collaboration software providing unified communications through instant messaging, voice and video calls

Google Hangouts Chat: A messaging platform built for teams....

Age

1984

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

48

30

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


conference call management


helpdesk management


sales call management

meeting management


contact list management

creating contact list



sales document management

contract management

proposal & quote management


engagement management

engaging and following up


training & onboarding


workflow management


business development



rating and review management


knowledge management



customer case management


conversion management



revenue cycle management


campaign management



trade show marketing




social media marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more
  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more
  • chat

  • offline

  • phone calls

  • video

  • e-mail

  • events

  • trade shows

  • mobile

  • mobile app

  • text SMS

  • on premises

  • social media

  • Slack

  • point of sale

  • Skype

  • Whatsapp

  • Facebook

  • display advertisement

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting