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CheckMarket Survey vs Qualtrics Customer Experience: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CheckMarket Survey vs. Qualtrics Customer Experience is based on a specific set of business needs and context. The comparison uses 4335 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CheckMarket Survey and Qualtrics Customer Experience

CheckMarket Survey, Qualtrics Customer Experience, SurveyMethods, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CheckMarket Survey covers Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, Communication Management, etc.

Qualtrics Customer Experience focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Loyalty Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CheckMarket Survey

Focus area

CheckMarket Survey is better than Qualtrics Customer Experience for

Software Failure Risk

  • medium

logo Qualtrics Customer Experience

Focus area

Qualtrics Customer Experience is better than CheckMarket Survey for

Software Failure Risk

  • medium

About

Online Survey Tool

Customer Experience Management to understand the customers’ experiences and take the right actions

Age

2001

2002

Financials

SERIES F

SERIES C

Business Need

Total Processes
(we found evidences for)

27

57

Total Goals
(we found evidences for)

3

13

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


social media management


competitive intelligence


workflow management



content management


contact list management



customise loyalty program


loyalty management

customise loyalty program


products & pricelist management



campaign analytics


campaign management

campaign analytics


lifetime value management



sales review & feedback


rating and review management



customer case management


reputation management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve ROI

  • Increase sales & revenue

  • Increase customer life time value

  • Improve brand engagement

  • Build brand awareness

  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Enter new markets internationally or locally

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • promotions

  • offline

  • on premises

  • social media

  • support groups

  • mobile

  • text SMS

  • point of sale

  • mobile app

  • chat

  • mass media

  • television

  • See 12 more
  • e-mail

  • phone calls

  • website

  • promotions

  • offline

  • on premises

  • social media

  • support groups

  • mobile

  • text SMS

  • point of sale

  • mobile app

  • chat

  • mass media

  • television

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting