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Compare CheckMarket Survey vs fishbowl

Comparison Summary

For CheckMarket Survey vs fishbowl comparison, Our AI algorithm looked at 4040 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CheckMarket Survey and fishbowl to solve their respective business needs.

Pros and cons of CheckMarket Survey and fishbowl

CheckMarket Survey is more suited to businesses that require Helpdesk Management and Collecting Feedback where as fishbowl is focused towards Helpdesk Management with Phone Calls and Order Management .

Both CheckMarket Survey and fishbowl are Customer Feedback Management software, peers recommend CheckMarket Survey for Collecting feedback where as fishbowl is more known for order management and forecasting .

logo CheckMarket Survey

Focus area

CheckMarket Survey is better than fishbowl for

Software Failure Risk

  • medium

logo fishbowl

Focus area

fishbowl is better than CheckMarket Survey for

Software Failure Risk

  • medium

About

Survey software and services | CheckMarket Survey Tool

Fishbowl marketing solutions and analytic solutions for restaurants

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

50

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


social media management


workflow management


contact list management




products & pricelist management


campaign management


identify target customers


loyalty management

identify target customers


segmentation and targeting







discount management


personalized marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Increase sales & revenue

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • Establish thought leadership

  • See 5 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • point of sale

  • chat

  • user generated content

  • blogs

  • website

  • on premises

  • video

  • trade shows

  • mobile

  • mobile app

  • promotions

  • See 12 more
  • e-mail

  • phone calls

  • offline

  • social media

  • point of sale

  • chat

  • user generated content

  • blogs

  • website

  • on premises

  • video

  • trade shows

  • mobile

  • mobile app

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting