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CheckMarket Survey vs Customer Thermometer: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CheckMarket Survey vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 2559 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CheckMarket Survey and Customer Thermometer

CheckMarket Survey, Customer Thermometer, SurveyMethods, Startquestion survey, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CheckMarket Survey covers Helpdesk Management, Collecting Feedback, Engaging Conversational Surveys, Communication Management, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CheckMarket Survey

Focus area

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than CheckMarket Survey for

Software Failure Risk

  • low

About

Online Survey Tool

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Age

2001

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

46

Total Goals
(we found evidences for)

3

10

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


sales document management

proposal & quote management


communication management

sending & publishing communications



touchpoint management


distribution management


channel management





training & onboarding


social media management

engaging on social media


competitive intelligence


contact list management


rating and review management


lifetime value management


identify target customers


loyalty management

identify target customers





customer case management


relationship management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more
  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting