cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Capsule CRM vs Act!

Failure Risk Guidance Security Report ?

Failure Risk for Capsule CRM low Failure Risk for Act! medium
Know More

Comparison Summary

For Capsule CRM vs Act! comparison, Our AI algorithm looked at 5088 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Capsule CRM and Act! to solve their respective business needs.

Pros and cons of Capsule CRM and Act!

Capsule CRM is more suited to businesses that require Contact List Management and Engagement Management with E-Mail where as Act! is focused towards Contact List Management and Engagement Management with E-Mail .

logo Capsule CRM

Focus area

Software Failure Risk

  • low

logo Act!

Focus area

Act! is better than Capsule CRM for

Software Failure Risk

  • medium

About

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Act! CR

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

53

84

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (53)

Read Reviews (279)

contacts history

Read Reviews (8)

Read Reviews (75)

tracking contacts

Read Reviews (5)

Read Reviews (36)

creating contact list

Read Reviews (4)

Read Reviews (15)

engagement management

Read Reviews (20)

Read Reviews (117)

engaging and following up

Read Reviews (14)

Read Reviews (97)

forecasting

Read Reviews (18)

Read Reviews (3)

workflow management

Read Reviews (16)

Read Reviews (23)

sales document management

Read Reviews (13)

Read Reviews (64)

proposal & quote management

Read Reviews (10)

Read Reviews (31)

contract management

Read Reviews (2)

Read Reviews (23)

digital signature

Read Reviews (0)

Read Reviews (5)

lead tracking

Read Reviews (12)

Read Reviews (35)

communication management

Read Reviews (10)

Read Reviews (92)

tracking & monitoring communications

Read Reviews (5)

Read Reviews (36)

sending & publishing communications

Read Reviews (3)

Read Reviews (50)

pipeline management

Read Reviews (8)

Read Reviews (14)

opportunity management

Read Reviews (5)

Read Reviews (12)

social media management

Read Reviews (5)

Read Reviews (33)

social media analytics

Read Reviews (3)

Read Reviews (16)

monitoring social media

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (5)

Read Reviews (27)

generation of new leads

Read Reviews (3)

Read Reviews (10)

account management

Read Reviews (3)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (5)

conversion management

Read Reviews (2)

Read Reviews (2)

customer case management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (1)

Read Reviews (6)

campaign management

Read Reviews (1)

Read Reviews (20)

follower management

Read Reviews (1)

Read Reviews (2)

products & pricelist management

Read Reviews (1)

Read Reviews (11)

business development

Read Reviews (1)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (2)

rating and review management

Read Reviews (0)

Read Reviews (2)

calendar management

Read Reviews (0)

Read Reviews (8)

meeting management

Read Reviews (0)

Read Reviews (6)

sales call management

Read Reviews (0)

Read Reviews (16)

meeting management

Read Reviews (0)

Read Reviews (6)

lead qualification: demographic

Read Reviews (0)

Read Reviews (3)

lead qualification

Read Reviews (0)

Read Reviews (7)

lead qualification: demographic

Read Reviews (0)

Read Reviews (3)

knowledge management

Read Reviews (0)

Read Reviews (6)

talk track creation

Read Reviews (0)

Read Reviews (2)

talk track creation

Read Reviews (0)

Read Reviews (2)

promotion management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • See 4 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve internal communications

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Improve consistency

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

  • e-mail

  • phone calls

  • social media

  • website

  • offline

  • point of sale

  • mobile

  • promotions

  • channel partners

  • on premises

  • text SMS

  • print media

  • magazine

  • mobile app

  • trade shows

  • newsletter

  • Facebook

  • user generated content

  • blogs

  • events

  • chat

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting