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Compare Canny vs Feedback Hub

Failure Risk Guidance Security Report ?

Failure Risk for Canny medium Failure Risk for Feedback Hub medium
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Comparison Summary

For Canny vs Feedback Hub comparison, Our AI algorithm looked at 1206 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Canny and Feedback Hub to solve their respective business needs.

Pros and cons of Canny and Feedback Hub

Canny is more suited to businesses that require Collecting Feedback and Engaging Conversational Surveys where as Feedback Hub is focused towards Collecting Feedback and Collaboration with User Generated Content .

logo Canny

Focus area

Canny is better than Feedback Hub for

Software Failure Risk

  • medium

logo Feedback Hub

Focus area

Software Failure Risk

  • medium

About

Canny: Customer Feedback Management Tool

Send feedback to Microsoft with the Feedback Hub app

Age

1975

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

37

24

Total Goals
(we found evidences for)

9

2

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (88)

Read Reviews (15)

measuring net promoter score

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (46)

Read Reviews (0)

engaging and following up

Read Reviews (32)

Read Reviews (0)

products & pricelist management

Read Reviews (30)

Read Reviews (0)

sales review & feedback

Read Reviews (13)

Read Reviews (3)

collaboration

Read Reviews (10)

Read Reviews (10)

training & onboarding

Read Reviews (9)

Read Reviews (1)

community building

Read Reviews (8)

Read Reviews (1)

communication management

Read Reviews (7)

Read Reviews (3)

sending & publishing communications

Read Reviews (6)

Read Reviews (3)

lifetime value management

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (2)

Read Reviews (7)

content management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (0)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

category management

Read Reviews (1)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

  • Improve efficiency

  • Scale best practices

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more

  • user generated content

  • blogs

  • social media

  • Twitter

  • games

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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high

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting