Blackbaud CRM and Funraise offer different strengths in the CRM space. Blackbaud CRM excels in data management and supports large enterprises, focusing on non-profits and education. Funraise has a strong emphasis on engagement across social media platforms, targeting larger enterprises in the non-profit sector. While both solutions provide robust support, Funraise prioritizes engagement tools, whereas Blackbaud CRM has extensive data integration capabilities. Businesses should consider their primary needs before choosing, whether it be data management or social media engagement.
Blackbaud CRM: Blackbaud CRM offers advanced fundraising and CRM software for organizations. Productive relationships are built using industry-leading tools.
Funraise: Funraise simplifies nonprofit fundraising with innovative features and tools, making it easier than ever. Nonprofits are empowered to enhance their fundraising efforts effectively.
Deployed Market Segments: Blackbaud CRM vs Funraise
Share of peer evidence by company size for Blackbaud CRM and Funraise. Each product segments add up to 100%. Click any segment for supporting evidence.
| Blackbaud CRM | Funraise | |
|---|---|---|
| Key Capabilities Supported | Blackbaud CRM facilitates direct marketing and relationship management, with a focus on managing contact lists and enhancing communication. This makes Blackbaud CRM ideal for users seeking robust contact management solutions. → | Funraise emphasizes engagement management and communication, especially through social media. Funraise's social media management capabilities are perfect for users wanting to increase their online presence. → |
| Business Goals | Blackbaud CRM targets enhancing customer relationships and improving digital presence, aligning well with organizations aiming to improve customer interaction and ROI. → | Funraise assists in scaling best practices and increasing sales and revenue, supporting businesses focused on optimizing efficiency and growth. → |
| Core Features | Blackbaud CRM stands out with its data import and custom reports, ensuring secure data handling and insightful analytics. These features make Blackbaud CRM appealing for data-driven decision-making. → | Funraise offers strong integration and data import capabilities, with custom reporting to track success. This makes Funraise suitable for detailed performance analysis. → |
| Vendor Support | Blackbaud CRM offers extensive support options, including chat and 24/7 support, meeting the needs of organizations requiring immediate assistance. → | Funraise provides 24/7 support and limited phone support, catering to users who require around-the-clock assistance for their engagements. → |
| Segments and Industries | Blackbaud CRM is predominantly used by large enterprises in non-profit and education sectors, highlighting its suitability for complex organizational needs. → | Funraise is primarily used by large enterprises in the non-profit sector, with a focus on retail and design industries as well, appealing to those looking for industry-specific solutions. → |
| Operational Alignment | Blackbaud CRM integrates well into workflows that require comprehensive data handling and relationship tracking, especially for larger operations. → | Funraise fits operational needs focused on engagement and communication, aligning with organizations aiming to boost their social media interactions. → |
Applying your context and needs changes the comparison
Blackbaud CRM and Funraise: Best activities based on customer satisfaction
Blackbaud CRM in Action: Unique Activities
What makes Blackbaud CRM ideal for Contact List Management?
"...I used it in the development department in a variety of ways:Donor information-donation tracking, contactable informationWebsite platformMembership selling and trackingManaging campaignsEvent..." Peer review by Verified User, Vice-President in Other, Non-Profit Organization Management
How can Blackbaud CRM enhance your Relationship Management process?
"...It is used to run reports and in overall relationship management with key people...." Peer review by Verified User, Executive in Marketing, Non-Profit Organization Management
Funraise in Action: Unique Activities
What benefits does Funraise offer for Training & Onboarding?
"...A gentle (or screaming) reminder to your donors to stay onboard...." Recurring Giving
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Blackbaud CRM | Funraise | |
|---|---|---|
| Peer score | 3.6 | 4.5 |
| Peer insights | 672 | 697 |
| Top industries |
Non Profit Organization Management 62.0%
Education 15.0%
Hospital & Health Care 6.0%
|
Non Profit Organization Management 75.0%
Education 11.0%
Retail 6.0%
|
| SMB and Mid-Market | 87.0% | 96.0% |
| Enterprise | 13.0% | 4.0% |
| Pricing | Blackbaud CRM |
Integrations
Ecosystem partners each product commonly connects with.
Blackbaud CRM
News
Latest Blackbaud CRM news
Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications
Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.
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