Overview: BigCommerce and EKM as E-Commerce Platform Category solutions.
BigCommerce stands out in the e-commerce platform space with robust features like extensive product management and AI-driven innovations, appealing to large enterprises especially in retail and manufacturing. In contrast, EKM caters to smaller niches and places an emphasis on loyalty and communication management, ideal for industries like IT and engineering. While BigCommerce boasts comprehensive customer support options, EKM offers more focused support within a limited scope. Each platform's offerings align differently with the operational scales and complexities of distinct business environments.
BigCommerce: BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!
EKM: EKM is an eCommerce platform for UK businesses, offering customizable themes, order processing tools, and marketing features. The software includes SEO, email marketing, and live chat options.
BigCommerce and EKM: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
BigCommerce facilitates comprehensive products and pricelist management, social media, and communication management, aligning with large-scale operations. read more →
EKM supports loyalty and communication management, suiting businesses needing focused customer engagement. read more →
Business Goals
BigCommerce helps acquire customers and enhance digital presence, key for enterprises seeking market expansion. read more →
EKM aids in acquiring customers and building relationships, which benefits niche sectors looking for brand presence. read more →
Core Features
BigCommerce offers features like analytics and custom reports, catering to users who demand detailed insights. read more →
EKM provides data export and custom reports, valuable for businesses prioritizing data management. read more →
Vendor Support
BigCommerce offers extensive 24/7 support via chat, phone, and email, meeting complex customer service needs. read more →
EKM provides more targeted support with limited channels, suitable for smaller scale requirements. read more →
Segments and Industries
Predominantly used by retail, manufacturing, and large enterprises, BigCommerce is suitable for expansive operations. read more →
EKM is popular in IT and engineering industries, fitting for specialized business needs. read more →
Operational Alignment
BigCommerce scales well with larger enterprises, fitting into complex operational workflows. read more →
EKM aligns with smaller, niche operations, supporting simpler and more targeted business processes. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
BigCommerce in Action: Unique Use Cases
How does BigCommerce facilitate Products & Pricelist Management?
How can BigCommerce enhance your Helpdesk Management process?
Why is BigCommerce the best choice for Communication Management?
How can BigCommerce enhance your Advertisement process?
EKM in Action: Unique Use Cases
What solutions does EKM provide for Loyalty Management?
Integrations
Few BigCommerce Integrations
Few EKM Integrations
News
Latest BigCommerce News
Feedonomics Simplifies First-Party Selling for Large
Feedonomics, part of BigCommerce, announces integration with Amazon Vendor Central, enhancing ecommerce solutions for B2B clients by leveraging Amazon's fulfillment network and improving product visibility and conversion rates.
How can BigCommerce enhance your Social Media Management process?