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Compare 8x8 Business Phone vs Smiddle

Failure Risk Guidance Security Report ?

Failure Risk for 8x8 Business Phone medium Failure Risk for Smiddle low
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Comparison Summary

For 8x8 Business Phone vs Smiddle comparison, Our AI algorithm looked at 2318 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 8x8 Business Phone and Smiddle to solve their respective business needs.

Pros and cons of 8x8 Business Phone and Smiddle

8x8 Business Phone is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Phone Calls where as Smiddle is focused towards Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls .

logo 8x8 Business Phone

Focus area

8x8 Business Phone is better than Smiddle for

Software Failure Risk

  • medium

logo Smiddle

Focus area

Software Failure Risk

  • low

About

Powerful cloud business phone system with mobility, reliability and collaboration

Smiddle - GET THE MOST OUT OF IT

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

35

34

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (134)

Read Reviews (32)

call recording

Read Reviews (97)

Read Reviews (20)

call analytics

Read Reviews (3)

Read Reviews (0)

collaboration

Read Reviews (65)

Read Reviews (28)

helpdesk management

Read Reviews (51)

Read Reviews (47)

conference call management

Read Reviews (47)

Read Reviews (2)

communication management

Read Reviews (33)

Read Reviews (4)

tracking & monitoring communications

Read Reviews (20)

Read Reviews (1)

sending & publishing communications

Read Reviews (11)

Read Reviews (0)

contact list management

Read Reviews (16)

Read Reviews (30)

contacts history

Read Reviews (8)

Read Reviews (4)

sales document management

Read Reviews (9)

Read Reviews (1)

contract management

Read Reviews (6)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (8)

Read Reviews (0)

social media analytics

Read Reviews (8)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (1)

workflow management

Read Reviews (4)

Read Reviews (1)

revenue cycle management

Read Reviews (3)

Read Reviews (1)

engagement management

Read Reviews (2)

Read Reviews (4)

products & pricelist management

Read Reviews (1)

Read Reviews (3)

campaign management

Read Reviews (0)

Read Reviews (17)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (9)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (8)

loyalty management

Read Reviews (0)

Read Reviews (8)

customise loyalty program

Read Reviews (0)

Read Reviews (8)

knowledge management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve visibility

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • See 3 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • point of sale

  • chat

  • events

  • trade shows

  • mobile

  • mobile app

  • promotions

  • e-mail

  • social media

  • omnichannel

  • See 10 more

  • phone calls

  • offline

  • video

  • point of sale

  • chat

  • events

  • trade shows

  • mobile

  • mobile app

  • promotions

  • e-mail

  • social media

  • omnichannel

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting