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Compare 3CX Phone System vs Toky

Comparison Summary

For 3CX Phone System vs Toky comparison, Our AI algorithm looked at 2692 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 3CX Phone System and Toky to solve their respective business needs.

Pros and cons of 3CX Phone System and Toky

3CX Phone System is more suited to businesses that require Sales Call Management with Phone Calls and Conference Call Management with Offline where as Toky is focused towards Sales Call Management with Phone Calls and Helpdesk Management with Phone Calls .

Both 3CX Phone System and Toky are Contact Center Software software, peers recommend 3CX Phone System for conference call management where as Toky is more known for sending & publishing communications .

logo 3CX Phone System

Focus area

3CX Phone System is better than Toky for

Software Failure Risk

  • low

logo Toky

Focus area

Toky is better than 3CX Phone System for

Software Failure Risk

  • medium

About

3CX: Open Standards Software IP PBX

Toky | Business Phone System & Integrated VoIP Service

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

29

35

Total Goals
(we found evidences for)

4

7

Top Processes

Evidences indicate better relative satisfaction


sales call management


conference call management



sales document management

proposal & quote management

contract management



content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


workflow management


engagement management

engaging and following up


generation of new leads



campaign management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Improve consistency

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • Whatsapp

  • user generated content

  • blogs

  • mobile

  • offline

  • Slack

  • point of sale

  • video

  • events

  • trade shows

  • on premises

  • See 13 more
  • phone calls

  • text SMS

  • website

  • e-mail

  • chat

  • Whatsapp

  • user generated content

  • blogs

  • mobile

  • offline

  • Slack

  • point of sale

  • video

  • events

  • trade shows

  • on premises

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting