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Compare 3CX Phone System vs Smart PBX

Comparison Summary

For 3CX Phone System vs Smart PBX comparison, Our AI algorithm looked at 1653 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using 3CX Phone System and Smart PBX to solve their respective business needs.

Pros and cons of 3CX Phone System and Smart PBX

3CX Phone System is more suited to businesses that require Sales Call Management with Phone Calls and Conference Call Management with Offline where as Smart PBX is focused towards Sales Call Management with Phone Calls and Collaboration with Video .

logo 3CX Phone System

Focus area

3CX Phone System is better than Smart PBX for

Software Failure Risk

  • low

logo Smart PBX

Focus area

Software Failure Risk

  • low

About

3CX: Open Standards Software IP PBX

Smart PBX | Virtual Phone System | Smart Choice US

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

20

Total Goals
(we found evidences for)

4

1

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


conference call management



sales document management

proposal & quote management

contract management


helpdesk management


content management


communication management

tracking & monitoring communications


contact list management


products & pricelist management



competitive intelligence


training & onboarding


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • See 1 more
  • Improve internal communications

Top Channels

Channels Used

  • phone calls

  • offline

  • video

  • text SMS

  • events

  • trade shows

  • e-mail

  • on premises

  • website

  • chat

  • mass media

  • television

  • See 9 more
  • phone calls

  • offline

  • video

  • text SMS

  • events

  • trade shows

  • e-mail

  • on premises

  • website

  • chat

  • mass media

  • television

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting