3CX Phone System: 3CX phone system offers VoIP services compatible with Windows and Linux. It includes inbuilt video conferencing, live chat, and can be hosted or on-premise, all for free.
ContactBook: Contactbook is a simple, free cross-platform contact manager app for businesses that syncs automatically. Up-to-date contact information is ensured across multiple accounts and devices.
This comparison report of 3CX Phone System vs. ContactBook is based on a specific set of business needs and context. The comparison uses 1011 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing 3CX Phone System and ContactBook
3CX Phone System, ContactBook, Smart PBX, 8x8 Business Phone, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
3CX Phone System covers Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.
ContactBook focuses on Contact List Management, Collaboration, Lead Scoring, Engagement Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
3CX Phone System and ContactBook: Best activities based on customer satisfaction
3CX Phone System in Action: Unique Activities
How does 3CX Phone System facilitate Conference Call Management?
"...Things such as Video Meetings, Screen sharing, on the fly Conference calls along with mobile device apps right out of the box with no additional costs make this product far and away the best the market has to offer today as far as Data Tech is concerned!..." Peer review by Mike P., Information Technology and Services
What makes 3CX Phone System ideal for Collaboration?
"...It is highly recommended due to many features sets as mentioned earlier: excellent reporting, easy configurations, excellent reporting, ease of web conferencing, large pool of extensions available, easy grouping...." Peer review by Muhammad S, Senior Internal Audit Manager, Financial Services
How efficiently Does 3CX Phone System manage your Sales Document Management?
"...After seeing all the features 3CX offered - everything you could possibly want from a phone system plus the integration with their property management software and the wide IP phone support - 3CX was an option they HAD to consider even though they had never heard of it when we proposed it...." Peer review by Steven S., Computer & Network Security
What makes 3CX Phone System ideal for Helpdesk Management?
"...up to 10 total) - Pro version adds very comprehensive Call Center features including real time monitors, reporting, recording, external Agents, callback, SLA alerting, and CRM integration support for MS Dynamics, Google Contacts, full Office 365 support, Exact Online, Salesforce, SugarCRM, and Act!..." Peer review by David H., Information Technology and Services
ContactBook in Action: Unique Activities
What solutions does ContactBook provide for Contact List Management?
"...It now allows my team to share and access client contacts directly from Gmail that syncs automatically. ..." Best Contact Management Software for Small Business
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
- See 1 more
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Increase sales & revenue
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| 3CX Phone System | ContactBook | |
|---|---|---|
| Peer score | 4.3 | 4.0 |
| Peer insights | 968 | 43 |
| Top industries |
Information Technology And Services 64.0%
Marketing And Advertising 7.0%
Financial Services 5.0%
|
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| SMB and Mid-Market | 87.0% | 0.0% |
| Enterprise | 13.0% | 0.0% |
| Pricing | 3CX Phone System |
Integrations
Ecosystem partners each product commonly connects with.
3CX Phone System
News
Latest 3CX Phone System news
3CX ENT+ wird eingestellt und zu Grok verlagert
3CX is discontinuing its ENT+ subscription, transitioning to the AI Edition with Grok for transcription services. This move aims to enhance AI capabilities and offer more cost-effective solutions compared to Google and OpenAI. Existing ENT+ users can continue using the service, while new users will adopt the AI Edition. Refunds are available for recent ENT+ purchases.
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