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Auto Dialer Software 2024: Buyer’s Guide

Learn what are Auto Dialers and how to choose the right Auto Dialers

What is the right solution for you depends on your business context and needs. Let us help you firm up your needs and find you the right-fit solutions. Get your personalized assessment report now!

Updated By Cuspera

Last updated: Jan 31, 2024

Popular Auto Dialer Software

Sales Sling

Sales Engagement tool that convert more leads to sales

4.32

Read Reviews
Sales Sling Icon

Sales Sling

21.58
★★★★★
★★★★★
Sales Engagement tool that convert more leads to sales

Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.

The cloud based software primarily features call recording, smart dispositions, call conferencing, call barging and whispering, predictive auto dialer App, Leaderboards, call reporting, call time restrictions, appointment setting and local presense dialling. It also provides daily stats on calls and agent ranking based on KPIs like number of sales closed, number of calls, conversion ratio etc., and list & graph reporting.

The tool has an integrated web phone which connects directly with the dialer, enabling the associates to connect to the inbound calls from any location. The appointment board records and displays all the scheduled client meets and updates it on a real-time basis.

Sales Sling Icon
Highlights
Top Processes : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Gamification

Vendor: SalesSling.com

Company Size: NA

Financials: NA

RingCentral Contact Center

Digital Customer Engagement Software for Greater Customer Experience

4.24

Read Reviews
RingCentral Contact Center Icon

RingCentral Contact Center

21.21
★★★★★
★★★★★
Digital Customer Engagement Software for Greater Customer Experience

RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more.

RingCentral Contact Center provides native support for voice, web chat, SMS, email, and fax, with the option to add social media. Advanced inbound and outbound media routing and distribution features enable businesses of all sizes to improve responsiveness with customers. Its integrated platform scales easily, allowing agent managers to add and eliminate agents on demand.

RingCentral Contact Center features include advanced routing so customers can self-solve issues, skills-based ACD (automated call distribution) to match calls with agents, tools to measure and track agent's performance and reporting options with prebuilt and customizable reports that are accessible through the dashboard, call suppression for compliance, automated speech recognition, and text-to-speech in multiple languages and more.

Testimonials



Philippe Bourdon

Vice President of Infrastructure

C&S Wholesale Grocers

RingCentral Contact Center Icon
Highlights
Top Processes : Sales call management,Call recording,Collaboration
Top Features : Recording,Personalization,Alerts: popups & Notifications

Vendor: RingCentral

Founded: 2003

Company Size: 1001-5000

HQ Location: 20 Davis Drive Belmont, CA 94002, USA

Financials: IPO

CircleLoop

Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone

4.13

Read Reviews
CircleLoop Icon

CircleLoop

20.64
★★★★★
★★★★★
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone

CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more.

CircleLoop lets to instantly access a local or national business phone number, manage the business calls via powerful applications, kickstart the communications strategy and analyze all the call data at the click of a button. It brings the team together with the best small business phone system. Also, leverages the power and scalability needed with secure, robust and cost-effective cloud telecoms for large businesses from CircleLoop.

Its features include creating a local presence in more than 60 countries, Cloud-based call recording apps for desktop and mobile, Arranging team and client conference calls free of charge, offers a market-leading VoIP phone system with added features and tools integrations at no extra cost, with no lengthy contract.

CircleLoop Icon
Highlights
Top Processes : Sales call management,Call recording,Conference call management
Top Features : Recording,Personalization,Alerts: popups & Notifications

Vendor: CircleLoop

Founded: 2016

Company Size: 11-50

HQ Location: The Old Milk Depot, Bacup Rd, Rossendale, Lancashire BB4 7FE, GB

Financials: SEED

Velocify LeadManager

Sales engagement platform that integrates the right mix of communications to help reps

4.49

Read Reviews
Velocify LeadManager Icon

Velocify LeadManager

22.45
★★★★★
★★★★★
Sales engagement platform that integrates the right mix of communications to help reps

Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.

The primary features of the platform includes sales dialing, triggered & unlimited communication, pipeline accuracy, data trend visualization, lead source analysis and content strategy optimization. It also provides industry-specific and custom workflows, communication templates and predefined sales actions.

The tool connects and integrates to data from multiple lead source providers, including website lead forms and marketing automation systems. The collected data is used by the system to identify prospect leads entering the system and run an automated consolidation to avoid duplication of records. It also computes the lead scores based on varied attributes to prioritize lead distribution.

Testimonials

Jerad Bjugstad

Senior Director of Demand Generation

PenFed Credit Union

Velocify LeadManager Icon
Highlights
Top Processes : Lead management,Engagement management,Engaging and following up
Top Features : Recording,Alerts: popups & Notifications,Personalization

Vendor: ICE Mortgage Technology

Company Size: 501-1000

HQ Location: Pleasanton, California

Financials: PRIVATE

Phoneburner

Power Dialer Lead Engagement Software Solution

4.75

Read Reviews
Phoneburner Icon

Phoneburner

23.73
★★★★★
★★★★★
Power Dialer Lead Engagement Software Solution

Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.

Phoneburner helps salespeople be smarter, better organized, and more productive on the phone, with functionality and ease-of-use. It is committed to the users by engaging, supporting, and connecting one-to-one.

Phoneburner features that help to create more conversations, opportunities, and sales include dial faster, smarter and delay-free, manage contact and call campaigns, reach prospects with remote dialing, increase live answers with local caller IDs, boost outreach efforts with SMS and many more.

Testimonials



ROBERT BLACKMAN

CEO

Profit Leads

Phoneburner Icon
Highlights
Top Processes : Sales call management,Communication management,Engagement management
Top Features : Recording,Personalization,Alerts: popups & Notifications

Vendor: Phoneburner

Founded: 2008

Company Size: 11-50

HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651

Financials: PRIVATE

ReadyMode (Formerly XenCALL)

Predictive Dialer and CRM Solution for Call Centers.

3.92

Read Reviews
ReadyMode (Formerly XenCALL) Icon

ReadyMode (Formerly XenCALL)

19.58
★★★★★
★★★★★
Predictive Dialer and CRM Solution for Call Centers.

ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead.

ReadyMode can post leads into its dialer CRM automatically from lead-gen websites or third-party vendors, and users can dynamically build lead lists for assignment to sales agents with automatic dialing list-prioritization based on importance. Customize lead profiles with various data fields to target leads based on various criteria including lead status, create dynamic call scripts with automatically embedded lead data, record calls automatically or on-demand and select and display caller IDs based on their proximity to leads.

ReadyMode features including extensive reporting, analytics and API-integration options, lead playlists, customer management, live scripts, third party verification, report dashboard, automatic speed controls, complete IVR, and more.

ReadyMode (Formerly XenCALL) Icon
Highlights
Top Processes : Helpdesk management,Sales call management,Social media analytics
Top Features : Predictive dialer,Personalization,Recording

Vendor: ReadyMode

Company Size: 51-200

HQ Location: 2200-1050 W Pender St. Vancouver, BC Canada V6E 3S7

Financials: PRIVATE

Voiptime Cloud

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

4.70

Read Reviews
Voiptime Cloud Icon

Voiptime Cloud

23.51
★★★★★
★★★★★
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.

Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.

Testimonials



Martin W

Telesales Company

Voiptime Cloud Icon
Highlights
Top Processes : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Templates

Vendor: Voiptime

Founded: 2009

Company Size: 11-50

HQ Location: Denver, Colorado

Financials: PRIVATE

Callback Tracker

Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

4.41

Read Reviews
Callback Tracker Icon

Callback Tracker

22.06
★★★★★
★★★★★
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.

It also helps by increasing website conversions and sales with a call to action button, call forwarding from the websites, call scheduling using callback widget, callback via multi-channels, and so on.

Some of its features include AI to track and organize the conversations, call recording, custom settings, text and email notifications, Google Analytics Dashboard to see graphs and analyze the data, and more.

Testimonials

Freddie D

CEO/President

Callback Tracker Icon
Highlights
Top Processes : Sales call management,Call recording,Communication management
Top Features : Widgets,Recording,Dashboard

Vendor: BBG Solutions

Company Size: NA

HQ Location: Los Angeles, CA, US

Mojo

The ultimate prospecting platform

3.89

Read Reviews
Mojo Icon

Mojo

19.47
★★★★★
★★★★★
The ultimate prospecting platform

Mojo is a premium Dialing System and Lead Generation platform that helps motivated salespeople quickly and efficiently target leads and make calls, taking advantage of full lead management.

Mojo helps to connect with more prospects, have more conversations and set more appointments. It helps to find contact information for seller Leads. Users can categorize their contacts and leads into Lists and Groups based on their source, type, status and custom rules. Action plans can be defined for follow-up automation including follow-up calls, tasks, marketing letters and drip email.

Mojo imports data, posts data automatically from one of the preferred data partners or uses custom lead capture forms to fill the pipeline. It manages tasks, follow up calls and appointments using Mojo's calendar and scheduling tools.

Mojo Icon
Highlights
Top Processes : Lead management,Engaging and following up,Engagement management
Top Features : Recording,Templates,Personalization

Vendor: Mojo

Company Size: NA

HQ Location: 35 Mill Street, Suite E, Littleton, NH 03561, US

Financials: NA

SpitFire Dialers

Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

4.35

Read Reviews
SpitFire Dialers Icon

SpitFire Dialers

21.76
★★★★★
★★★★★
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.

SpitFire allows clients to manually set the call rate frequency and accordingly speed up or slow down the call rate, based on the number of agents available for the day or the number of working hours available. The tool displays the complete information stored for the contact on a web interface with the flexibility to run multiple campaigns through a single screen. It also supports manual dialing wherein an agent can enter a telephone number and connect with a particular contact at any time. It offers call transferring capability through which agents can transfer the call to other agents or a supervisor.

SpitFire Enterprise Predictive Dialer is a powerful software package that offers all the tools needed to launch inbound, outbound or blended campaigns. The SpitFire Enterprise system has 6 dialer modes: Predictive, Fixed Rate, Quick Connect, Preview, Manual, and Click to Dial. It seamlessly integrates with both web-based and Windows CRM’s.

SpitFire Dialers Icon
Highlights
Top Processes : Helpdesk management,Sales call management,Conference call management
Top Features : Recording,Predictive dialer

Vendor: OPC Marketing

Company Size: 11-50

Financials: PRIVATE

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Auto Dialer Buyer's Guide

In this section, you will find

What is Auto Dialer Software?

What is Auto Dialer Software?

Auto Dialer

An autodialer or automatic phone dialer is a special type of outbound dialer software that helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, promotional message, advisory message, ask for an IVR input, and more. Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process. An auto dialer significantly increases a company’s sales as it can make more calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales

Which of these 38 Auto Dialer software fit your needs?

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38 Auto Dialer Software

Sales Sling

Sales Engagement tool that convert more leads to sales

4.32

Read Reviews
Sales Sling Icon

Sales Sling

4.32
★★★★★
★★★★★
Sales Engagement tool that convert more leads to sales

Sales Sling is a cloud auto dialer and lead management software designed for sales professionals and call center to help monitor and manage employees.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Gamification
Sales Sling Icon

Vendor: SalesSling.com

Company Size: NA

Financials: NA

RingCentral Contact Center

Digital Customer Engagement Software for Greater Customer Experience

4.24

Read Reviews
RingCentral Contact Center Icon

RingCentral Contact Center

4.24
★★★★★
★★★★★
Digital Customer Engagement Software for Greater Customer Experience

RingCentral Contact Center is an omnichannel contact center solution based on the cloud. It ensures that agents are more efficient in their roles, while consumers have the freedom to decide where they want to interact with the company, through SMS, email, chat, social media and more.

Highlights
Top Business Usecases : Sales call management,Call recording,Collaboration
Top Features : Recording,Personalization,Alerts: popups & Notifications
RingCentral Contact Center Icon

Vendor: RingCentral

Founded: 2003

Company Size: 1001-5000

HQ Location: 20 Davis Drive Belmont, CA 94002, USA

Financials: IPO

CircleLoop

Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone

4.13

Read Reviews
CircleLoop Icon

CircleLoop

4.13
★★★★★
★★★★★
Powerful Cloud Based Business Phone System to overcome the limitations of a traditional phone

CircleLoop is a modern, cloud-based business phone system used via iOS smartphone, Windows, Mac, Chrome desktops or laptops, and Android operating systems in powerful desktop and mobile apps. CircleLoop integrations include Google, Pipedrive, Hubspot, Capsule, Zoho and Slack, with many more.

Highlights
Top Business Usecases : Sales call management,Call recording,Conference call management
Top Features : Recording,Personalization,Alerts: popups & Notifications
CircleLoop Icon

Vendor: CircleLoop

Founded: 2016

Company Size: 11-50

HQ Location: The Old Milk Depot, Bacup Rd, Rossendale, Lancashire BB4 7FE, GB

Financials: SEED

Velocify LeadManager

Sales engagement platform that integrates the right mix of communications to help reps

4.49

Read Reviews
Velocify LeadManager Icon

Velocify LeadManager

4.49
★★★★★
★★★★★
Sales engagement platform that integrates the right mix of communications to help reps

Velocify LeadManager is a lead management software that helps sales professionals automate routine tasks, improve productivity, close on deals faster, and run analytical reports to generate better insights.

Highlights
Top Business Usecases : Lead management,Engagement management,Engaging and following up
Top Features : Recording,Alerts: popups & Notifications,Personalization
Velocify LeadManager Icon

Vendor: ICE Mortgage Technology

Company Size: 501-1000

HQ Location: Pleasanton, California

Financials: PRIVATE

Phoneburner

Power Dialer Lead Engagement Software Solution

4.75

Read Reviews
Phoneburner Icon

Phoneburner

4.75
★★★★★
★★★★★
Power Dialer Lead Engagement Software Solution

Phoneburner is a power dialer software that helps to turn leads into live conversations. It dials leads 4x faster and maximizes live conversations. It helps to increase sales and revenue and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Communication management,Engagement management
Top Features : Recording,Personalization,Alerts: popups & Notifications
Phoneburner Icon

Vendor: Phoneburner

Founded: 2008

Company Size: 11-50

HQ Location: 1968 S. Coast Hwy, Suite 1800 Laguna Beach, CA 92651

Financials: PRIVATE

ReadyMode (Formerly XenCALL)

Predictive Dialer and CRM Solution for Call Centers.

3.92

Read Reviews
ReadyMode (Formerly XenCALL) Icon

ReadyMode (Formerly XenCALL)

3.92
★★★★★
★★★★★
Predictive Dialer and CRM Solution for Call Centers.

ReadyMode (Formerly XenCALL) is an all-in-one CRM and VoIP predictive dialer is powerful cloud software for call centers with in-house support that manage leads, execute inbound and outbound campaigns, predict which leads are most likely to close and more. It is fully browser-based with no downloads required. It boosts sales, Increases productivity, and lowers overhead.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Social media analytics
Top Features : Predictive dialer,Personalization,Recording
ReadyMode (Formerly XenCALL) Icon

Vendor: ReadyMode

Company Size: 51-200

HQ Location: 2200-1050 W Pender St. Vancouver, BC Canada V6E 3S7

Financials: PRIVATE

DialedIn by ChaseData

Call Center Dialer Software

4.78

Read Reviews
DialedIn by ChaseData Icon

DialedIn by ChaseData

4.78
★★★★★
★★★★★
Call Center Dialer Software
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Predictive dialer,Dashboard
DialedIn by ChaseData Icon

Vendor: DialedIn

Company Size: 11-50

HQ Location: 8201 Peters Road, Suite 1000, Plantation, FL 33324, US

Financials: PRIVATE

Voiptime Cloud

All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

4.70

Read Reviews
Voiptime Cloud Icon

Voiptime Cloud

4.70
★★★★★
★★★★★
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement

Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Templates
Voiptime Cloud Icon

Vendor: Voiptime

Founded: 2009

Company Size: 11-50

HQ Location: Denver, Colorado

Financials: PRIVATE

Callback Tracker

Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

4.41

Read Reviews
Callback Tracker Icon

Callback Tracker

4.41
★★★★★
★★★★★
Lead Generation Software, enabling better lead engagement using voice, live chat, text message, and email.

Callback Tracker is a Sales Engagement tool that helps to engage with the sales leads using voice, live chat, text message, and email. It helps increase sales and revenue, acquire customers, and enter new markets.

Highlights
Top Business Usecases : Sales call management,Call recording,Communication management
Top Features : Widgets,Recording,Dashboard
Callback Tracker Icon

Vendor: BBG Solutions

Company Size: NA

HQ Location: Los Angeles, CA, US

Mojo

The ultimate prospecting platform

3.89

Read Reviews
Mojo Icon

Mojo

3.89
★★★★★
★★★★★
The ultimate prospecting platform

Mojo is a premium Dialing System and Lead Generation platform that helps motivated salespeople quickly and efficiently target leads and make calls, taking advantage of full lead management.

Highlights
Top Business Usecases : Lead management,Engaging and following up,Engagement management
Top Features : Recording,Templates,Personalization
Mojo Icon

Vendor: Mojo

Company Size: NA

HQ Location: 35 Mill Street, Suite E, Littleton, NH 03561, US

Financials: NA

SpitFire Dialers

Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

4.35

Read Reviews
SpitFire Dialers Icon

SpitFire Dialers

4.35
★★★★★
★★★★★
Contact Center Software Offering CLOUD, PREMISE OR HYBRID CALL CENTER SOLUTIONS

SpitFire Dialers is a Contact Center Software that offers cloud, premise or hybrid call center solutions. It provides a solution for call centers, offering tools to make inbound and outbound call campaigns. It supports a hybrid dialer that uses the web interface for making calls while the software is installed on the client’s server.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Conference call management
Top Features : Recording,Predictive dialer
SpitFire Dialers Icon

Vendor: OPC Marketing

Company Size: 11-50

Financials: PRIVATE

Adara

ADARA - The World's Travel Data Co-op

3.83

Read Reviews
Adara Icon

Adara

3.83
★★★★★
★★★★★
ADARA - The World's Travel Data Co-op
Highlights
Top Business Usecases : Digital marketing,Sales document management,Contract management
Top Features : Personalization
Adara Icon

Vendor: Adara

Company Size: 101-250

HQ Location: 2625 Middlefield Road #827, Palo Alto, CA 94306

Financials: SERIES C

CallTools

World’s Fastest Growing Call Center Software...

4.68

Read Reviews
CallTools Icon

CallTools

4.68
★★★★★
★★★★★
World’s Fastest Growing Call Center Software...
Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Predictive dialer,Recording,Dashboard
CallTools Icon

Vendor: Call Tools

Company Size: 11-50

HQ Location: 16842 Von Karman Suite 475, Irvine, CA 92606, US

Financials: PRIVATE

CloudTalk

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

4.54

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CloudTalk Icon

CloudTalk

4.54
★★★★★
★★★★★
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Call recording
Top Features : Recording,Personalization,Dashboard
CloudTalk Icon

Vendor: CloudTalk

Company Size: 11-50

HQ Location: New York City, New York

Financials: SEED

CallFire

Texting and Calling Solutions that Help You Reach More Customers

4.52

Read Reviews
CallFire Icon

CallFire

4.52
★★★★★
★★★★★
Texting and Calling Solutions that Help You Reach More Customers

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

Highlights
Top Business Usecases : Communication management,Tracking & monitoring communications,Sales call management
Top Features : Recording,Personalization,Alerts: popups & Notifications
CallFire Icon

Vendor: Callfire

Founded: 2004

Company Size: 101-250

HQ Location: 1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Financials: SERIES A

Dialpad Sell

Sales enablement tool that leverages AI and help sales team close more deals

4.47

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Dialpad Sell Icon

Dialpad Sell

4.47
★★★★★
★★★★★
Sales enablement tool that leverages AI and help sales team close more deals

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications.

Highlights
Top Business Usecases : Sales call management,Call recording,Coaching
Top Features : Recording,Voice transcription,Messaging
Dialpad Sell Icon

Vendor: Dialpad

Founded: 2011

Company Size: 501-1000

HQ Location: 100 California St, Fifth Floor, San Francisco, California 94111, US

Financials: SERIES F

Talkdesk

Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity

4.46

Read Reviews
Talkdesk Icon

Talkdesk

4.46
★★★★★
★★★★★
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity

Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard,Personalization
Talkdesk Icon

Vendor: Talkdesk

Founded: 2011

Company Size: 501-1000

HQ Location: 535 Mission Street, 12th Floor, San Francisco, CA 94105

Financials: SERIES B

Convoso contact center

Convoso | The Secret to Profitable Dialing

4.43

Read Reviews
Convoso contact center Icon

Convoso contact center

4.43
★★★★★
★★★★★
Convoso | The Secret to Profitable Dialing

Convoso contact center is an all-in-one contact center platform that generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialling modes along with two-way texting, voice broadcasting, outbound emailing, ringless voicemail drops and Dynamic IVR to pre-qualify leads automatically.

Highlights
Top Business Usecases : Helpdesk management,Workflow management,Engagement management
Top Features : Dashboard,Recording,Gamification
Convoso contact center Icon

Vendor: Convoso

Company Size: 11-50

HQ Location: 5955 De Soto Avenue, Ste 210, Woodland Hills, CA 91367

Financials: PRIVATE

Genesys PureConnect

Genesys | all-in-one omnichannel contact center and communications solution

4.25

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Genesys PureConnect Icon

Genesys PureConnect

4.25
★★★★★
★★★★★
Genesys | all-in-one omnichannel contact center and communications solution

Genesys PureConnect is a Customer Experience platform providing omnichannel contact centre and communications solutions for cloud and on-premise markets. It unifies communications across the organization, with its all-in-one architecture enabling consolidation of call-center and business communication infrastructures.

Highlights
Top Business Usecases : Sales call management,Helpdesk management,Call recording
Top Features : Recording,Alerts: popups & Notifications,Personalization
Genesys PureConnect Icon

Vendor: Genesys

Founded: 1990

Company Size: 5001-10000

HQ Location: 2001 Junipero Serra BlvdDaly City, CA 94014, USA

Financials: PRIVATE

TCN

Cloud-Based Call Center Software Solutions & Phone systems

4.25

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TCN Icon

TCN

4.25
★★★★★
★★★★★
Cloud-Based Call Center Software Solutions & Phone systems

TCN is a cloud-based call center software and telemarketing phone systems that scale and flex to meet the business needs. It is used by enterprises, contact centers, BPOs, and collection agencies. It helps to enhance customer relationships and acquire customers.

Highlights
Top Business Usecases : Sales call management,Call recording,Helpdesk management
Top Features : Recording,Dashboard
TCN Icon

Vendor: TCN

Company Size: 101-250

HQ Location: 162 N. 400 E. B-200 St. George, UT 84770

Financials: PRIVATE

3CLogic Cloud Call Center

Provide the highest standard of customer service

4.16

Read Reviews
3CLogic Cloud Call Center Icon

3CLogic Cloud Call Center

4.16
★★★★★
★★★★★
Provide the highest standard of customer service
Highlights
Top Business Usecases : Helpdesk management,Social media analytics,Social media management
Top Features : Dashboard,Recording
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Vendor: 3CLogic

Company Size: 101-250

HQ Location: 3CLogic, 9201 Corporate Blvd. Suite 470, Rockville, Maryland 20850, US

Financials: SERIES B

FastCall

Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

4.16

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FastCall

4.16
★★★★★
★★★★★
Sales engagement software built for Salesforce, offering Phone, SMS, Mobile, Video, and Screen Share capabilities providing increase productivity & revenue potential.

Fastcall is a sales engagement platform. It is a phone, SMS, mobile, and video dialer built for Salesforce that increases the productivity and revenue potential by automating manual CRM tasks.

Highlights
Top Business Usecases : Sales call management,Call recording,Contact list management
Top Features : Recording
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Vendor: FastCall

Company Size: 1-10

HQ Location: Hollywood, CA

Financials: SEED

Five9

Leading Cloud Contact Center Platform for the Digital Enterprise

4.11

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Five9

4.11
★★★★★
★★★★★
Leading Cloud Contact Center Platform for the Digital Enterprise

Five9 is a Contact Center Software for inbound, outbound, blended and omnichannel contact centers world-wide. It helps organizations of every size transition from premise-based software to the cloud. Business takes advantage of secure, reliable cloud contact center software to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Highlights
Top Business Usecases : Helpdesk management,Engagement management,Sales call management
Top Features : Recording,Personalization,Dashboard
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Vendor: five9

Founded: 2001

Company Size: 501-1000

HQ Location: 4000 Executive Parkway, Suite 400, San Ramon, CA 94583, USA

Financials: IPO

NICE CXone

Complete CXi Platform for every journey

4.10

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NICE CXone

4.10
★★★★★
★★★★★
Complete CXi Platform for every journey

NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-time information and guidance for fast, personalized experiences.

Highlights
Top Business Usecases : Helpdesk management,Sales call management,Engagement management
Top Features : Dashboard,Recording,Personalization
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Vendor: Nice

Company Size: 5001-10000

HQ Location: 221 River St, Hoboken, New Jersey 07030, US

Financials: IPO