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Retail Case Studies and Customer Success Stories with mParticle

 

Virgin Wines - Retail - Medium

Norwich, UK

Virgin Wines used Rokt Ads to find new customers online. They wanted to keep growing after the pandemic and needed... new ways to reach buyers. With Rokt Ads, they reached people on top e-commerce sites and used machine learning to find valuable audiences. Virgin Wines saw a 62% drop in cost per acquisition and a 121% increase in conversion rate by testing new offers. The setup was simple and let them try new creative ideas quickly.

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The Vitamin Shoppe - Retail - Large

Secaucus, USA

The Vitamin Shoppe used Rokt Thanks to add a new profit channel after checkout. They tested premium third-party offers on... their confirmation page. The offers matched their brand and used machine learning for relevance. Customers engaged at a 5% rate, with no complaints after one year. The solution brought extra revenue without hurting sales or customer experience.

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Giant Eagle - Retail - Large

Pittsburgh, USA

Giant Eagle used Rokt mParticle to build a strong data pipeline for its MyPerks loyalty program. The team unified customer... data from many sources to create personalized rewards and experiences. Over 3 million personalized offers and challenges were delivered in four months. More than 10% of target customers engaged with these offers. Customers using digital features saw an 8-15% increase in spending. The new system saved thousands of technical hours for the team.

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Beach Bunny - Retail - Small

Los Angeles, USA

Rokt Catalog for Brands helped Beach Bunny, a luxury swimwear retailer, reduce manual work and speed up product syndication across retail partners. After trying another... integration partner, Beach Bunny returned to Rokt within two weeks due to faster onboarding and less effort required. Rokt eliminated an average of 20 hours of work per new channel, with onboarding under 10 minutes and upload speeds up to 6x faster than legacy processes. Dedicated account management let Beach Bunny focus on selling, not managing feeds. The team valued Rokt's support and operational simplicity.

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Honeylove - Retail - Small

Los Angeles, USA

Honeylove used Rokt Ads to find new customers after fast growth. In seven months, they made over 2,000 purchases through... this channel. 70% of conversions happened in the first 24 hours. Rokt Ads helped Honeylove reach high-intent shoppers at the best time. The new channel brought a 20% higher customer lifetime value than other channels.

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Harry's - Retail - Medium

New York, USA

Harry's used Rokt Ads to find new customers in the US, Canada, the UK, and Germany. They placed native ads... on confirmation pages of top ecommerce sites. Harry's achieved a 3.2% conversion rate from Rokt Ads traffic. Their cost per acquisition was 40% lower than their target in the US. Rokt's verified data and global reach helped Harry's expand and measure results. The partnership has lasted five years and remains a top channel for customer acquisition.

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Cozy Earth - Retail - Small

Salt Lake City, USA

Cozy Earth used Rokt Ads, Rokt Thanks, and Rokt Aftersell to boost post-purchase revenue. After cutting underperforming channels, they focused... on high-impact drivers. Rokt delivered 3.4x more attributed revenue than other post-purchase ad channels. During peak season, ROAS nearly doubled and checkout upsells reached a 5.48% conversion rate. Cozy Earth earned about $30K in upsell revenue from one product in a single month.

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Backcountry - Retail - Medium

Park City, USA

Backcountry used Rokt Thanks to add $0. 25–$0.35 in incremental revenue per transaction. They started with a test on Steep...& Cheap and quickly expanded to all their brands. Rokt helped Backcountry monetize order receipt pages without hurting the customer experience. The team kept full control over which offers appeared, ensuring brand safety. Backcountry saw pure profit from previously untapped ecommerce real estate.

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BD myShopi - Retail - Medium

Belgium

BD myShopi used Rokt mParticle to unify customer data and automate personalized messaging. The team broke down data silos and... centralized consent management to meet GDPR requirements. They ran a campaign to move users to a new loyalty card, using real-time segmentation and targeted emails and push notifications. Results included a 9% increase in users activating new cards, a 32% email open rate for upgrade offers, and a 6% push notification open rate. The solution improved efficiency and ensured only consented users received marketing messages.

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ANINE BING - Retail - Medium

Los Angeles, USA

Rokt Catalog for Brands helped ANINE BING grow its marketplace sales. The brand wanted to reach new customers in premium... ecommerce without extra operational costs. Rokt Catalog made it easy to show accurate product info, prices, and stock across partners. ANINE BING generated $2.7 million in GMV since launch. Monthly GMV grew by 37% on average, with a 568% increase from May to October.

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XPRICE - Retail - Medium

Tokyo, Japan

XPRICE used Rokt Ecommerce to show targeted offers on its EC site’s purchase confirmation page. This created a new revenue... stream with an eCPM of 6,680 yen and an average click-through rate of 8.3%. XPRICE valued the ability to use first-party data for better customer segmentation and monetization. The solution allowed XPRICE to present relevant external offers without negative customer feedback. XPRICE plans to expand Rokt’s use to more site areas for greater revenue.

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Wine.com - Retail - Medium

San Francisco, USA

Wine. com used Rokt Ads to re-engage lapsed customers and boost revenue. They served personalized offers on premium ecommerce confirmation...pages. Wine.com targeted custom audiences with native ads and improved landing pages using Rokt's machine learning tools. They achieved a 5.8x return on acquisition spend and saw a 42% higher average order value compared to other channels. Rokt Ads helped them reach high-value customers not accessible through email.

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Virgin Wines - Retail - Medium

Norwich, UK

Virgin Wines used Rokt Ads to find new customers online. They wanted to keep growing after the pandemic. Rokt Ads... helped them reach high-value buyers on top e-commerce sites. Machine learning found the best audience and scaled campaigns. Virgin Wines cut CPA by 62% and boosted conversion rates by 121%. They tested offers and creative easily to improve results.

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The Vitamin Shoppe - Retail - Large

Secaucus, USA

The Vitamin Shoppe used Rokt Thanks to add a new revenue stream after checkout. They worried about losing customers or... hurting their brand with outside offers. With Rokt, they controlled which ads appeared and kept their brand consistent. They saw a 5% average engagement rate with third-party offers and no customer complaints in the first year. Machine learning helped show relevant offers to each shopper. Revenue beat their expectations.

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Newegg - Retail - Large

City of Industry, USA

Newegg used Rokt to boost revenue without hurting customer experience. They added Rokt Pay+ and Rokt Thanks to checkout and... post-purchase pages. This let them show targeted offers at key moments. Newegg saw a $300,000 average gain per 1 million transactions and an 82.7% increase in monthly revenue. VPP rose 5x after adding cashback and rewards offers. Customers liked the relevant deals and smoother journey.

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コメ兵 (Komehyo) - Retail - Medium

Nagoya, Japan

Komehyo used Rokt Ecommerce to improve customer experience and create new revenue streams. They wanted to bring the personalized service... from their stores to their online shop. Rokt's solution let them show helpful ads on their EC site's thank you page. This did not hurt the shopping experience. Komehyo achieved an eCPM of over 8,000 yen and an average click rate of 11.9%. Customers enjoyed a more exciting purchase journey.

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Giant Eagle - Retail - Large

Pittsburgh, USA

Giant Eagle used Rokt mParticle to unify customer data and power their myPerks loyalty program. They built a central data... pipeline to connect purchase, engagement, and loyalty data. This enabled cross-channel personalization and dynamic audience segmentation. Within four months, they deployed over 3 million personalized perks challenges. Participation in these challenges exceeded 10% among targeted customers. Customers engaging with digital-first features saw an 8-15% revenue increase.

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Beach Bunny - Retail - Small

Los Angeles, USA

Rokt Catalog for Brands helped Beach Bunny, a luxury swimwear retailer, reduce manual work and speed up marketplace onboarding. After trying another... integration partner, Beach Bunny returned to Rokt within two weeks due to faster time to live and less effort needed. Rokt eliminated an average of 20 hours of work per new channel, with onboarding under 10 minutes and upload speeds up to 6x faster. Dedicated account management let Beach Bunny focus on selling, not managing processes.

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Harry's - Retail - Medium

New York, USA

Harry's used Rokt Ads to find new customers in the US, Canada, the UK, and Germany. They placed native ads... on ecommerce confirmation pages to reach buyers ready to purchase. Harry's achieved a 3.2% conversion rate from Rokt Ads traffic. Their cost per acquisition stayed 40% below their target. Rokt's verified data and global reach helped Harry's grow and measure results across markets.

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Flamingo - Retail - Medium

New York, USA

Flamingo used Rokt Ads to lower their cost per acquisition by 60%. They reached new customers with native ads on... ecommerce confirmation pages. Machine learning helped them find high-converting audiences. Flamingo saw an 80% increase in conversion rate. Weekly conversions grew by 350%. Rokt Ads helped Flamingo scale their marketing and find new growth.

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CDKeys - Retail - Medium

London, UK

CDKeys used Rokt Pay+ to increase revenue per transaction by 53%. They kept their cart conversion rate unchanged. CDKeys wanted... to offset rising operating costs and benefit customers. Rokt Pay+ let them show premium offers at checkout using machine learning. They launched in the US and saw no customer complaints. CDKeys plans to expand Rokt Pay+ to more global markets.

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Backcountry - Retail - Medium

Park City, USA

Backcountry used Rokt Thanks to earn an extra $0. 25 to $0.35 per transaction. They wanted to grow profitably without...hurting their brand or customer experience. Rokt helped Backcountry control which offers customers see, keeping everything on-brand. The solution let them monetize parts of their site they could not before. Backcountry now gets steady, high-margin revenue while protecting their customer journey.

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BJ’s Wholesale Club - Retail - Large

Westborough, USA

Rokt Ads helped BJ’s Wholesale Club grow new member signups by 300% year over year. BJ’s wanted to reach younger,... digital-savvy users as it entered new markets. Traditional methods like in-store signups and direct mail were not effective. By using Rokt’s e-commerce network and API integration, BJ’s targeted high-intent users at key transaction moments. They kept CPA steady while expanding reach and attracted members 10 years younger than their average customer.

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BD myShopi - Retail - Medium

Belgium

Rokt mParticle helped BD myShopi boost user sign-ups by 9% for new loyalty cards. The platform unified customer data from... web and mobile, making it easy to build targeted audiences. BD myShopi automated personalized messaging while managing GDPR consent. Email open rates hit 32% for upgrade offers and 18% for new sign-ups. The team saved time by building audiences once and syncing them across marketing tools.

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ANINE BING - Retail - Medium

Los Angeles, USA

ANINE BING used Rokt Catalog for Brands to grow on premium e-commerce marketplaces. The brand wanted to reach new customers... while keeping control of its brand and shopping experience. Rokt Catalog helped ANINE BING update product data, prices, and inventory across partners with less effort. Since launch, ANINE BING achieved $2.7M in GMV and 37% average month-over-month GMV growth. The solution enabled fast scaling and strong post-launch momentum.

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Backcountry - Retail - Medium

Park City, USA

Backcountry used Rokt Thanks to add $0. 25–$0.35 in incremental revenue per transaction. They started with a test on Steep...& Cheap and then scaled Rokt across all their brands. The solution let them monetize order confirmation pages that were not generating revenue before. Backcountry kept full control over which offers appeared, protecting their brand and customer experience. Rokt delivered relevant, brand-safe offers that matched Backcountry’s standards.

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Beach Bunny - Retail - Small

Los Angeles, USA

Rokt Catalog for Brands helped Beach Bunny, a luxury swimwear retailer, reduce manual work and speed up product syndication. After trying another... integration partner, Beach Bunny returned to Rokt in just two weeks. Rokt cut onboarding to under 10 minutes and made uploads up to 6x faster. The dedicated support team handled marketplace expansion with little effort from Beach Bunny. This let Beach Bunny focus on selling, not managing feeds.

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Cozy Earth - Retail - Small

Salt Lake City, USA

Cozy Earth used Rokt Ads, Rokt Thanks, and Aftersell by Rokt to boost post-purchase revenue. They cut underperforming channels and... focused on high-impact drivers. Rokt delivered 3.4x more attributed revenue than other post-purchase ad channels. During peak season, ROAS was about 100% higher and checkout upsells converted at 5.48%. Cozy Earth earned about $30K in upsell revenue from one product in a month.

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Virgin Wines - Retail - Medium

Norwich, UK

Virgin Wines used Rokt Ads to find new customers online. They wanted to keep growing after the pandemic and needed... new ways to reach buyers. With Rokt's machine learning, they found valuable audiences and scaled their campaigns. Virgin Wines saw a 62% drop in cost per acquisition and a 121% increase in conversion rate. They tested new offers easily and plan to expand their use of Rokt Ads.

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The Vitamin Shoppe - Retail - Large

Secaucus, USA

The Vitamin Shoppe used Rokt Thanks to add third-party monetization after checkout. They wanted to increase profits without hurting customer... experience. With Rokt, they showed premium offers on the confirmation page. The average interaction rate with these offers was 5%. After one year, they received zero customer complaints. This created a new revenue channel and kept customers happy.

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Giant Eagle - Retail - Large

Pittsburgh, USA

Giant Eagle used Rokt mParticle to unify customer data and power their myPerks loyalty program. The team built a central... data pipeline, connecting web, transactional, and loyalty data for a single customer view. They launched 3 million personalized perks challenges within four months. Over 10% of targeted customers participated in these challenges. Customers engaging with digital-first features saw an 8-15% revenue increase. The solution saved thousands of engineering hours on data management and integration.

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Honeylove - Retail - Small

Los Angeles, USA

Honeylove used Rokt Ads to find new customers after fast growth. They tested three offers and optimized for engagement and... conversion. In seven months, Honeylove got over 2,000 purchases with a strong, profitable ROAS. 70% of conversions happened within 24 hours. Customers from Rokt Ads had a 20% higher lifetime value than other channels.

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Harry's - Retail - Medium

New York, USA

Harry's used Rokt Ads to find new customers in the US, Canada, UK, and Germany. They placed native ads on... premium e-commerce checkout pages to reach buyers ready to purchase. With Rokt's targeting and hashed email integration, Harry's tracked conversions accurately. They lowered their CPA by 40% compared to their goal. Harry's now sees Rokt Ads as one of their top display channels for global growth.

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Cozy Earth - Retail - Small

Salt Lake City, USA

Cozy Earth used Rokt Ads, Rokt Thanks, and Rokt Aftersell to boost post-purchase revenue. They cut underperforming channels and focused... on high-impact drivers. Rokt delivered 3.4x more attributed revenue than other post-purchase ad channels. During peak season, ROAS was about 100% higher and checkout upsells converted at 5.48%. One product generated $30K in upsell revenue in a single month.

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Backcountry - Retail - Medium

Park City, USA

Backcountry used Rokt Thanks to add $0. 25–$0.35 in incremental revenue per transaction. They started with a test on Steep...& Cheap and quickly expanded Rokt across all their brands. The solution let them monetize order receipt pages without hurting the customer experience. Backcountry kept full control over which offers appeared, protecting their brand. Rokt delivered relevant, brand-safe offers and helped Backcountry unlock new profit streams.

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BD myShopi - Retail - Large

Belgium

BD myShopi used Rokt mParticle to unify customer data and automate personalized messaging. They improved data privacy and GDPR compliance... by centralizing consent management. The team ran targeted campaigns to transition users to a new loyalty card, achieving a 9% increase in sign-ups or transitions. Email open rates reached 32% for upgrade offers and 18% for new sign-ups. Push notification open rates hit 6%. Audience building and campaign execution became much faster and more efficient.

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BD myShopi - Retail - Medium

Belgium

BD myShopi used Rokt mParticle to unify customer data and automate personalized messaging. They faced challenges with fragmented data and... GDPR consent management. Rokt mParticle helped them centralize consent, segment audiences, and send targeted offers across email and push. The campaign led to a 9% increase in users transitioning to new loyalty cards, a 32% email open rate for upgrade offers, and an 18% open rate for new sign-ups. The team also saved significant time managing audiences and consent.

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The Vitamin Shoppe - Retail - Large

Secaucus, USA

The Vitamin Shoppe used Rokt Thanks to add new profit streams after transactions. They tested monetizing their confirmation page with... premium offers. Customers interacted with third-party offers at a 5% rate. There were zero customer complaints after one year. The solution was easy to implement and did not risk sales or brand alignment. Machine learning helped show relevant offers to each customer.

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Giant Eagle - Retail - Large

Pittsburgh, USA

Giant Eagle used Rokt mParticle to unify customer data and launch the MyPerks loyalty program. The team integrated data from... multiple sources to create personalized, cross-channel experiences. They implemented over 3 million personalized benefit challenges within four months. More than 10% of targeted customers engaged with these challenges. Customers using digital program features saw an 8-15% increase in revenue. The solution saved thousands of engineering hours by automating data quality and identity resolution.

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Virgin Wines - Retail - Medium

Norwich, UK

Virgin Wines used Rokt Ads to boost customer acquisition. They wanted new ways to grow after the pandemic. Rokt Ads... let them reach new buyers on top ecommerce sites. Machine learning helped them find valuable audiences. They cut cost per acquisition by 62%. Testing new offers raised conversion rates by 121%.

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Backcountry - Retail - Medium

Park City, USA

Backcountry used Rokt Thanks to add $0. 25–$0.35 in incremental revenue per transaction. They started with a test on Steep...& Cheap and quickly expanded Rokt across all their brands. The solution let them monetize order receipt pages without hurting the customer experience. Backcountry kept full control over which offers appeared, protecting their brand. Rokt delivered relevant, brand-safe offers that added value for customers.

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ANINE BING - Retail - Medium

Los Angeles, USA

Rokt Catalog for Brands helped ANINE BING reach new customers in premium ecommerce markets. The brand wanted to grow beyond... its own channels without high operational costs. Rokt Catalog made it easy to manage product content, pricing, and inventory across partners. ANINE BING saw $2.7 million in gross merchandise value since launch. Monthly GMV grew by 37% on average, with a 568% increase from May to October.

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Beach Bunny - Retail - Small

Los Angeles, USA

Rokt Catalog for Brands helped Beach Bunny, a luxury swimwear retailer, manage product syndication and updates across retail partners. Beach Bunny tried... a new integration partner but returned to Rokt within two weeks due to faster onboarding and less manual work. Rokt reduced operational burden, saving an average of 20 hours per new channel. The dedicated support team enabled Beach Bunny to focus on selling, not process management. Upload speeds were up to 6x faster than legacy methods.

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Harry's - Retail - Medium

New York, USA

Harry's used Rokt Ads to find new customers in the USA, Canada, UK, and Germany. They targeted buyers with native... ads on premium e-commerce confirmation pages. Harry's achieved a 3.2% conversion rate from Rokt Ads traffic. Their cost per acquisition was 40% lower than their target in the USA. The team values Rokt's account services and global reach for ongoing customer acquisition.

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Cozy Earth - Retail - Small

Salt Lake City, USA

Cozy Earth used Rokt Ads, Rokt Thanks, and Aftersell by Rokt to boost post-purchase revenue. They cut underperforming channels and... focused on high-impact drivers. Rokt delivered 3.4x more attributed revenue than other post-purchase ad channels. During peak season, ROAS nearly doubled and checkout upsells reached a 5.48% conversion rate. Cozy Earth earned about $30K in upsell revenue from one product in a single month.

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Entertainment Case Studies and Customer Success Stories with mParticle

 

Cinemark - Entertainment - Large

Plano, USA

Cinemark used Rokt's machine learning to boost revenue and attract new customers. They offered exclusive, personalized deals to customers after... purchase. Cinemark promoted its Movie Club and gift cards using Rokt Thanks and Rokt Ads. The company saw a 16.02% conversion rate for gift card offers and 12.24% positive engagement with third-party placements. Cinemark unlocked new revenue streams and improved customer value without disrupting the experience.

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Village Cinemas - Entertainment - Medium

Melbourne, Australia

Village Cinemas used Rokt Ecommerce to boost online revenue. They earned 160,000 AUD more for every 1 million transactions. The... solution used advanced machine learning to show personalized offers at checkout. This created a new, reliable income stream. Village Cinemas saw a 16.6% positive engagement rate from customers.

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ユナイテッド・シネマ - Entertainment - Large

Tokyo, Japan

Rokt helped ユナイテッド・シネマ boost ad revenue to 21 times higher than other ad tools. The company used Rokt to show... relevant ad offers right after customers bought tickets online. This improved the website's monetization while keeping a positive customer experience. There were no extra costs to implement Rokt Ecommerce. Customers had no complaints about the new ads, and some even found the process clearer. Rokt became a key revenue partner for ユナイテッド・シネマ.

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UFC - Entertainment - Large

Las Vegas, USA

UFC used Rokt Calendar’s social marketing automation tool to boost fan engagement. They scheduled and posted SmartCal offerings across global... social media channels. This made it easy for fans to track live and broadcast events in their calendars. UFC saw a 680% increase in daily average social media subscribers. 60% of calendar subscribers converted from the tool, and 31% of all UFC subscribers came directly from social marketing automation.

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ぴあ株式会社 (Ticket Pia) - Entertainment - Large

Tokyo, Japan

Rokt Ecommerce helped Ticket Pia boost ad revenue on their ticket purchase confirmation page. After implementing Rokt, Ticket Pia achieved... over 6,500 yen eCPM and a 7.3% average click-through rate. The company used personalized ads to create new revenue streams beyond ticket sales. Users responded positively, with some requesting to see missed ads again. Ongoing support and A/B testing from Rokt further improved results.

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Marcus Theatres - Entertainment - Large

Milwaukee, USA

Rokt helped Marcus Theatres earn 8 times more monthly revenue than Google AdSense. The company wanted better performance from digital... ads and a new way to monetize its site. With Rokt Thanks, Marcus Theatres created $240,000 in revenue per 1 million transactions. The solution delivered personalized offers and did not disrupt the customer experience. Marcus Theatres saw higher ad relevance and seamless integration with no upfront investment.

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Lawson Entertainment - Entertainment - Large

Tokyo, Japan

Lawson Entertainment used Rokt Ecommerce to show personalized offers on the Lawson Ticket purchase confirmation page. The company wanted to... create new revenue streams from its high transaction volume without hurting the customer journey. After implementing Rokt, they achieved an average click-through rate of 11.5% and gained extra ad revenue with zero added operational cost. The solution also let them promote their own group travel offers to ticket buyers, increasing value for both customers and the business.

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Cinemark - Entertainment - Large

Plano, USA

Cinemark used Rokt’s machine learning to boost revenue and customer value. They offered personalized deals on order confirmation pages. Cinemark... saw a 16.02% conversion on gift card offers and 12.24% engagement with third-party offers. Rokt Ads helped Cinemark gain new Movie Club subscribers. The partnership opened a new revenue stream without disrupting the customer experience.

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Village Cinemas - Entertainment - Medium

Melbourne, Australia

Village Cinemas used Rokt Ecommerce to boost online transaction revenue. They wanted to earn more beyond their usual ad and... media partnerships. Rokt helped them show personalized offers after checkout. This created a new digital income stream. Village Cinemas made an extra 160,000 AUD for every 1 million transactions. The average positive engagement rate was 16.6%.

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Cinemark - Entertainment - Large

Plano, USA

Cinemark used Rokt's advanced machine learning to boost incremental revenue and customer value. By integrating Rokt Thanks, Cinemark offered personalized... own and third-party deals after purchase, achieving a 16.02% conversion rate on gift card offers and 12.24% positive engagement with third-party placements. Cinemark also used Rokt Ads to attract new Movie Club subscribers through targeted post-purchase ads on premium ecommerce sites. The partnership opened a new revenue stream and helped Cinemark reach high-value audiences.

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Village Cinemas - Entertainment - Large

Melbourne, Australia

Village Cinemas used Rokt Ecommerce to boost revenue from online transactions. The company added $160,000 AUD for every 1 million... transactions. Rokt's machine learning delivered personalized offers on the order confirmation page. This created a new digital revenue stream. Village Cinemas saw a 16.6% positive engagement rate from customers.

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Hospitality Case Studies and Customer Success Stories with mParticle

 

TravelPass Group - Hospitality - Medium

Lehi, USA

TravelPass Group used Rokt Thanks to boost profits by $11,000 for every 100,000 transactions. The company wanted to monetize website... traffic and increase revenue. Rokt enabled TravelPass to show personalized third-party offers on booking confirmation pages. Machine learning helped display relevant ads to each customer. TravelPass saw a 25% increase in value per transaction after early experiments.

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Flight Centre - Hospitality - Large

Brisbane, Australia

Flight Centre used Rokt Ads to gain 38,500 new subscribers in three months. The company wanted to reach new, high-intent... travelers after the pandemic. Rokt Ads helped Flight Centre target qualified leads and exclude existing customers. They saw a 60% increase in scale and a 31% drop in cost per acquisition. Machine learning from Rokt improved offer relevance and engagement.

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TravelPass Group - Hospitality - Medium

Lehi, USA

Rokt helped TravelPass Group earn $11,000 more for every 100,000 transactions. TravelPass used Rokt Thanks to show personalized third-party offers... on booking confirmation pages. This new profit stream supported TravelPass's growth and let them reinvest in their products. Machine learning matched offers to each customer. TravelPass saw a 25% increase in value per transaction and a 5.1% engagement rate.

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JR九州(九州旅客鉄道株式会社) - Hospitality - Large

Fukuoka, Japan

JR九州 used Rokt Thanks to monetize their train reservation site’s confirmation page. They wanted new revenue streams beyond traditional rail... business. Rokt Thanks was easy to implement and did not require major system changes. JR九州 achieved over 6,500 yen eCPM and a 6.5%+ click rate. The solution delivered strong results with minimal effort and protected their brand.

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Flight Centre - Hospitality - Large

Brisbane, Australia

Flight Centre used Rokt Ads to grow its subscriber base by 38,500 in just three months. The company wanted to... reach new customers after the pandemic and needed a solution for high-quality lead acquisition. Rokt Ads helped Flight Centre target travelers ready to book, exclude existing customers, and optimize offers for better engagement. As a result, Flight Centre saw a 600% scale increase and a 31% drop in cost per acquisition.

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TravelPass Group - Hospitality - Medium

Lehi, USA

Rokt Thanks helped TravelPass Group earn $11,000 more for every 100,000 transactions. TravelPass used Rokt to show personalized third-party offers... on booking confirmation pages. Machine learning matched each customer with relevant deals. The average positive engagement rate was 5.1%. TravelPass saw a 25% increase in value per transaction after testing new user experiences.

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Flight Centre - Hospitality - Large

Brisbane, Australia

Flight Centre used Rokt Ads to reach high-quality travel audiences. In three months, they gained 38,500 new subscribers. They reduced... cost per acquisition by 31%. Rokt's machine learning helped optimize offers and engagement. Flight Centre excluded existing customers to focus on new leads. They scaled their acquisition efforts quickly after the pandemic.

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Flight Centre - Hospitality - Large

Brisbane, Australia

Flight Centre used Rokt Ads to gain 38,500 new subscribers in three months. The company wanted to reach new customers... after the pandemic. Rokt Ads helped them target only new leads and exclude existing customers. They used personalized, geo-targeted offers to boost engagement. Flight Centre saw a 600% growth in scale and a 31% drop in cost per acquisition. Machine learning improved their results each month.

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JTB - Hospitality - Very Large

Tokyo, Japan

JTB used Rokt Thanks to boost revenue from its travel booking site, るるぶトラベル. Facing a shrinking domestic travel market and... rising costs, JTB shifted its site from just a sales channel to a media platform. By adding non-endemic ads at the booking confirmation moment, JTB achieved eCPM over ¥7,500 and click rates above 10%. This new revenue stream is 10–15 times more profitable than standard display ads. JTB reinvests ad income to improve site features and promotions.

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Financial Services Case Studies and Customer Success Stories with mParticle

 

Klarna - Financial Services - Large

Stockholm, Sweden

Klarna used Rokt Thanks to boost post-transaction engagement and revenue. Rokt powered 168 million transactions across Klarna’s global ecosystem. Klarna... saw a 111% year-over-year increase in post-transaction ad revenue. The click-through rate in the US reached 5.2%, 34% higher than the Rokt Network average. Rokt’s AI delivered personalized offers in 14 markets, helping Klarna scale growth and improve customer experience.

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Klarna - Financial Services - Large

Stockholm, Sweden

Klarna used Rokt Thanks to boost post-transaction engagement across 14 global markets. With Rokt's AI, Klarna delivered personalized offers and... content right after checkout. This led to 168 million transactions powered by Rokt and a 111% year-over-year increase in post-transaction ad revenue. In the US, click-through rates reached 5.2%, 34% higher than the Rokt Network average. Klarna deepened customer relationships and unlocked a scalable new revenue stream.

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Klarna - Financial Services - Large

Stockholm, Sweden

Klarna used Rokt Thanks to boost post-transaction engagement and revenue. With Rokt, Klarna powered 168 million transactions and grew post-transaction... ad revenue by 111% year-over-year. The solution delivered personalized offers across 14 global markets and achieved a 5.2% click-through rate in the US, 34% above the network average. Klarna improved in-app engagement and scaled monetization while meeting local compliance needs. The partnership enabled Klarna to deepen customer relationships and unlock a new, scalable revenue stream.

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Afterpay - Financial Services - Large

Melbourne, Australia

Afterpay used Rokt to improve the post-checkout experience. They added Rokt Thanks to show premium third-party offers after checkout. This... led to a 32% year-over-year revenue growth. Offer engagement reached 4.6%, higher than the network average. Customer satisfaction stayed high with no negative impact. Afterpay expanded Rokt to more channels and continued to test and optimize.

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Klarna - Financial Services - Large

Stockholm, Sweden

Klarna used Rokt Thanks to boost post-transaction engagement across 14 global markets. With Rokt, Klarna powered 168 million transactions and... saw a 111% year-over-year increase in post-transaction ad revenue. The click-through rate in the US reached 5.2%, 34% higher than the Rokt Network average. Rokt's AI delivered personalized offers and content, helping Klarna deepen customer relationships and drive measurable business growth. Strategic collaboration ensured compliance with local regulations and supported international expansion.

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Afterpay - Financial Services - Large

Melbourne, Australia

Afterpay used Rokt to improve the post-checkout experience. They integrated Rokt Thanks to show premium third-party offers after checkout. This... led to a 32% year-over-year revenue growth. Offer engagement reached 4.6%, above the network average. Customer satisfaction stayed high with no negative impact. Afterpay expanded Rokt to more channels, driving new customer acquisition and repeat purchases.

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Afterpay - Financial Services - Large

Melbourne, Australia

Afterpay used Rokt to improve the post-checkout experience. They added Rokt Thanks to show relevant third-party offers after checkout. This... helped Afterpay grow revenue by 32% year-over-year. Offer engagement reached 4.6%, higher than the network average. Customer satisfaction stayed high with no negative impact. Afterpay expanded Rokt to more channels and offer types.

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Klarna - Financial Services - Large

Stockholm, Sweden

Klarna used Rokt Thanks to boost post-transaction engagement in 14 global markets. With Rokt's AI, Klarna delivered personalized offers right... after checkout. This led to 168 million supported transactions and a 111% year-over-year increase in post-transaction ad revenue. In the US, click-through rates reached 5.2%, 34% higher than the Rokt Network average. Klarna improved monetization and customer experience through this partnership.

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Non-Profit Organization Management Case Studies and Customer Success Stories with mParticle

 

ASPCA - Non Profit Organization Management - Large

New York, USA

Rokt Ads helped ASPCA increase donors by 89% year-over-year. ASPCA used value-based optimization and lookalike audiences to reach more high-value... donors outside the holiday season. Rokt placed ASPCA ads on e-commerce confirmation pages, targeting users at peak engagement. Conversion rates from lookalike audiences rose by 413%. The average monthly donation amount increased by 11%.

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ASPCA - Non Profit Organization Management - Large

New York, USA

Rokt Ads helped the ASPCA grow donor volume by 89% year-over-year. The ASPCA used value-based optimization and lookalike audiences to... reach high-value donors beyond the holiday season. Rokt enabled targeted ads on ecommerce confirmation pages and provided a/b testing for creative and audience segments. Lookalike audiences drove 413% higher conversion rates and 57% lower CPA. The ASPCA also saw an 11% increase in average monthly donation value.

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PETA - Non Profit Organization Management - Large

Norfolk, USA

PETA used Rokt Ads to boost donor acquisition and fundraising. The organization wanted to scale new donor growth and improve... efficiency. Rokt helped PETA reach people at the Transaction Moment, leading to 16,400 new donors and a 26% increase in the total donor base. New donor acquisition rose by 60%. PETA also saw a 14% lift in revenue and strong donor retention. Rokt became a top channel for PETA's fundraising.

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ASPCA - Non Profit Organization Management - Large

New York, USA

Rokt Ads helped the ASPCA grow donor volume by 89% year-over-year. The ASPCA used value-based optimization and lookalike audiences to... reach high-value donors beyond the holiday season. Rokt enabled the ASPCA to run ads on ecommerce confirmation pages, targeting donors at the Transaction Moment. Lookalike audiences drove 413% higher conversion rates and 57% lower CPA. The ASPCA also saw an 11% increase in average monthly donation value.

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ASPCA - Non Profit Organization Management - Large

New York, USA

Rokt Ads helped the ASPCA grow donor volume by 89% year-over-year. The ASPCA used value-based optimization and lookalike audiences to... reach high-value donors beyond the holiday season. Rokt enabled the ASPCA to run ads on ecommerce confirmation pages, targeting donors at the Transaction Moment. Lookalike audiences drove 413% higher conversion rates and 57% lower CPA. The ASPCA also saw an 11% increase in average monthly donation value.

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PETA - Non Profit Organization Management - Large

Norfolk, USA

PETA used Rokt Ads to boost donor acquisition and fundraising. They wanted to scale new donor growth and improve efficiency.... Rokt helped PETA reach people at the Transaction Moment, leading to 16,400 new donors. PETA's total donor base grew by 26%. New donor acquisition increased by 60%. Revenue rose by 14%. Rokt became a top channel for PETA's fundraising.

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ASPCA - Non Profit Organization Management - Large

New York, USA

Rokt Ads helped ASPCA boost donor volume by 89% year over year. ASPCA used value-based optimization and lookalike audiences to... reach high-value donors beyond the holiday season. Conversion rates for lookalike audiences rose by 413%. Cost per acquisition dropped by 57%. The average monthly donation value increased by 11%.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with mParticle

 

BetterHelp - Health, Wellness And Fitness - Large

Mountain View, USA

BetterHelp used Rokt Ads to reach new users for its online therapy platform. They ran exclusive offers on high-visibility ecommerce... sites. Machine learning targeting helped them find the best audiences. Smart Bidding cut their cost per acquisition by 50%. BetterHelp doubled monthly conversions and kept CPA below target.

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BetterHelp - Health, Wellness And Fitness - Large

Mountain View, USA

BetterHelp used Rokt Ads to reach new users and lower their cost per acquisition. They served native ads on ecommerce... sites to people who just made a purchase. With Rokt’s machine learning targeting, they found audiences likely to convert. By using exclusive offers, they doubled their monthly conversions. Enabling Smart Bidding cut their CPA by 50%. Their monthly CPA was about 10% lower than their target.

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ClassPass - Health, Wellness And Fitness - Medium

New York, USA

ClassPass used Rokt Ads to improve new member sign-ups. They wanted to increase conversions without raising costs. By testing landing... page designs and streamlining the checkout, they made the process faster and easier. This led to a 12% lift in conversion rate while keeping CPA steady. ClassPass grew new memberships and invested more in campaigns due to strong results.

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BetterHelp - Health, Wellness And Fitness - Large

Mountain View, USA

BetterHelp used Rokt Ads to reach new users for its online therapy platform. By targeting customers on e-commerce sites with... exclusive offers, BetterHelp doubled its monthly conversions. The company achieved a 50% lower cost per acquisition after activating Smart Bidding. Monthly CPA was about 10% lower than their target. Machine learning targeting helped BetterHelp find the right audience and scale user acquisition efficiently.

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BetterHelp - Health, Wellness And Fitness - Large

Mountain View, USA

BetterHelp used Rokt Ads to reach new users for its online therapy platform. By testing exclusive offers and using Rokt’s... smart bidding tool, BetterHelp doubled its monthly conversions. The cost per acquisition dropped by 50% after enabling automated bidding. BetterHelp also kept its monthly conversion cost below target by targeting high-intent audiences. Rokt’s machine learning helped BetterHelp find the best users for their offers.

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BetterHelp - Health, Wellness And Fitness - Large

Mountain View, USA

BetterHelp used Rokt Ads to reach new users and lower their cost per acquisition. They served native ads on ecommerce... sites to people who just finished a purchase. By using Rokt’s machine learning targeting, they found audiences more likely to convert. BetterHelp doubled their conversions per month with an exclusive offer. They also cut their CPA by 50% after enabling Smart Bidding.

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Restaurants Case Studies and Customer Success Stories with mParticle

 

Burger King - Restaurants - Very Large

Miami, USA

Burger King used Rokt mParticle to power its Whopper Detour campaign. The campaign drove 6 million app downloads in just... nine days. Mobile order value increased by 300%. Coupon redemption rates were 40 times higher than previous campaigns. Customers who joined the campaign are expected to spend $15 million more per year. Burger King became the top app in both Apple and Google Play stores during the campaign.

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Burger King - Restaurants - Very Large

Miami, USA

Burger King used Rokt mParticle to power its Whopper Detour campaign. The campaign drove 6 million app downloads and a... 300% increase in mobile order value. Coupon redemption rates improved 40 times over past campaigns. The campaign led to $15 million in expected yearly spend from participants. Rokt mParticle enabled real-time data integration and personalized customer engagement.

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Burger King - Restaurants - Very Large

Miami, USA

Burger King used Rokt mParticle to power its Whopper Detour campaign. The campaign drove 6 million app downloads and a... 300% increase in mobile order value. Coupon redemption rates were 40 times higher than past campaigns. Customers who joined the campaign spent $15 million more per year. The campaign made Burger King's app the top app in both major app stores.

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Burger King - Restaurants - Very Large

Miami, USA

Burger King used Rokt mParticle to power its Whopper Detour campaign. The campaign drove 6 million app downloads and a... 300% increase in mobile order value. Coupon redemption rates were 40 times higher than past campaigns. Customers who joined the campaign spent $15 million more per year. Burger King integrated real-time data, geolocation, and push messaging to boost mobile engagement and sales.

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Apparel & Fashion Case Studies and Customer Success Stories with mParticle

 

Honeylove - Apparel & Fashion - Medium

Los Angeles, USA

Honeylove used Rokt Ads to reach high-intent shoppers at checkout. In just 7 months, they gained over 2,000 conversions and... kept a strong ROAS. 70% of conversions happened within 24 hours. Lifetime value rose by 20% compared to other channels. Machine learning and native ad placements helped improve targeting and results.

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Honeylove - Apparel & Fashion - Medium

Los Angeles, USA

Honeylove used Rokt Ads to find new high-intent shoppers after rapid growth. In seven months, they drove over 2,000 purchases... with a strong, profitable return on ad spend. 70% of conversions happened within 24 hours. Customers from this channel had a 20% higher lifetime value than other channels. Rokt Ads helped Honeylove reach shoppers at the best moment and beat their benchmarks.

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Internet Case Studies and Customer Success Stories with mParticle

Signup.com - Internet - Small

Austin, USA

Signup. com used Rokt Thanks to open a new revenue channel. The company wanted to earn more money from its...free event organization service. With Rokt Thanks, Signup.com showed personalized offers to users after they signed up for events. The setup was fast, taking less than two weeks from approval to launch. Signup.com now earns $4,200 in pure profit for every 100,000 confirmation page impressions.

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Signup.com - Internet - Small

Austin, USA

Signup. com used Rokt Thanks to create a new profit channel. The platform helped Signup.com earn $4,200 in pure profit...for every 100,000 impressions on its event confirmation page. Signup.com set up and launched the solution in less than two weeks. The integration required no upfront costs. Signup.com expanded the platform from mobile to desktop to reach more users and boost future revenue.

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Food & Beverages Case Studies and Customer Success Stories with mParticle

 

HelloFresh - Food & Beverages - Very Large

Berlin, Germany

HelloFresh used Rokt Ads to boost customer acquisition by 164% year over year. The company delivered high-visibility native offers to... customers right after they made purchases on major e-commerce sites. By integrating conversion data and using machine learning, HelloFresh found and reached valuable new customers. After success in the US, HelloFresh expanded Rokt Ads to EMEA and APAC, growing its brands in 10 more countries. 75% of new customers acquired through Rokt were incremental.

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Media Production Case Studies and Customer Success Stories with mParticle

Versant - Media And Entertainment - Large

New York, USA

Versant used Rokt Thanks and Rokt Pay+ to improve customer engagement at checkout for Fandango and GolfNow. They turned the... payment and confirmation pages into moments for relevant offers and upsells. This approach created a new commercial channel and drove significant incremental profit. The partnership required minimal operational overhead and did not compromise customer experience. Versant now applies learnings across its portfolio for ongoing growth.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with mParticle

 

WILLER - Transportation/Trucking/Railroad - Medium

Osaka, Japan

WILLER used Rokt Ecommerce to monetize its ticket booking confirmation page. The company achieved over 7,500 yen eCPM in ad... revenue and saw an average click-through rate of 8.1%. The solution was easy to implement and required little internal resource. There were no negative impacts on customer experience. WILLER plans to expand Rokt's use to more pages after seeing strong results.

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Sports Case Studies and Customer Success Stories with mParticle

 

Rugby World Cup - Sports - Large

Rokt Calendar helped Rugby World Cup reach 480,000 new subscribers in just 16 weeks. The solution sent 22 million event... reminders over five weeks. 40% of users subscribed through the official app. Rokt Calendar used geolocation to send fans local broadcast details. The integration covered the website, app, and social media, boosting fan engagement.

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Other Industry Case Studies and Success Stories with mParticle

 

Signup.com - Media And Entertainment - Small

Austin, USA

Signup. com used Rokt Thanks to open a new profit channel. The platform helped Signup.com earn $4,200 in net profit...for every 100,000 impressions on registration confirmation pages. Signup.com set up and activated Rokt Thanks in just a few weeks. The solution required no upfront costs. Signup.com expanded the integration from mobile to desktop to optimize performance for all users.

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SignUp.com - Media And Entertainment - Small

Austin, USA

SignUp. com used Rokt Thanks to add a new profit channel. The platform let them show personalized advertiser offers to...users after event sign ups. They set up and launched the solution in less than two weeks. SignUp.com now earns $4,200 in profit for every 100,000 impressions. There was no upfront cost to start. The company expanded the integration to desktop for more revenue.

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Customer Success Stories of mParticle

 

Cineplex - Entertainment - Large

ROKT Pte. Ltd. News and Press Releases

Toronto, Canada

Rokt has partnered with Cineplex to enhance its ecommerce checkout experience using AI-powered relevance, making transactions more personalized for customers. This collaboration aims... to improve customer engagement and optimize the checkout process.

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Fanatics Selects Rokt to Deliver AI-Powered Relevance for Sports Fans Globally - PR Newswire

Fanatics has chosen Rokt to enhance the online shopping experience for sports fans globally. Rokt's AI-powered ecommerce technology will deliver... personalized content and offers on Fanatics-owned platforms, including Fanatics.com and various team and league sites.

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