Education Case Studies and Customer Success Stories with Blue Platform
Witz Education
- Education
- Small
Toronto, Canada
Explorance Blue 360 degree feedback software helped Witz Education cut costs and boost revenue. Witz Education replaced a costly, custom-built... system with Blue, improving security and reporting. The switch led to a fast ROI in just five months and even faster returns on new license purchases. Project completion time dropped from a day and a half to just an hour and a half. Witz Education now delivers global, multilingual assessments and has expanded its product offerings.
Explorance Blue helped ESSEC Executive Education boost survey response rates and improve program quality. The team replaced an internal tool... with Blue to automate feedback collection and reporting. Custom dashboards now let leaders compare programs and track trends. Personalized emails and visible changes based on feedback increased engagement. Reliable data supports accreditation and strategic decisions. ESSEC renewed its partnership with Explorance for three more years.
Explorance Blue helped the University of Fort Hare move from manual feedback to a data-driven system. The university integrated Blue... with Blackboard, making it easy for lecturers to access and use feedback reports. Student participation increased through workshops and campaigns. Reports now guide curriculum review and teaching improvements. The university set a 40% minimum response rate for surveys. Insights from Blue support quality assurance and strategic planning.
Explorance Blue helped Universitat Pompeu Fabra improve student participation in teaching evaluations. The university raised survey response rates from 22%... to about 35%. Blue enabled digital transformation by streamlining survey distribution, supporting multiple languages, and enhancing data visualization. Professors and administrators now access detailed reports and insights. The platform supports personalized questions and a feedback loop, making evaluations more valuable for the whole university community.
Explorance Blue helped Stellenbosch University shift from evaluating teaching to enhancing learning. The university needed a flexible, automated feedback system.... Explorance Blue enabled more frequent, personalized student feedback and easier survey creation. Staff could ask custom questions, increasing engagement. Analytics and reporting tools supported continuous improvement in teaching and learning. The platform fostered a culture of holistic listening and two-way feedback.
OpusVi used Explorance Blue to help a large health system boost nurse retention to over 90%. The solution replaced a... previous average retention rate of 50%. Explorance Blue enabled real-time feedback and data-driven decisions across the Nurse Residency program. The health system saved millions in turnover and hiring costs. New nurses reported higher job satisfaction and better patient care quality.
Explorance Blue helped the University of Sheffield standardise module and programme feedback surveys across 40+ departments. Before, survey management was... inconsistent and data was hard to centralise. With Blue, the university moved to a single, flexible platform, making surveys easier for students and staff. The new system improved data quality, reporting, and transparency. Students now have a consistent feedback experience, and the university can better respond to student needs.
Explorance Blue helped Durham University centralize its Module Evaluation Questionnaires. The university automated survey processes and reduced administrative work. Staff... and students now use a single platform for feedback. Explorance Blue enabled broader student participation and continuous feedback. The university shifted from paper and fragmented systems to a unified digital approach. This change supports better teaching strategy and student engagement.
Explorance Blue and MLY helped Kingston University cut feedback analysis time from three weeks to just five minutes. The university moved... module evaluation questionnaires online and integrated them with Canvas and other systems. MLY enabled real-time analysis of over 26,000 student comments, giving staff instant insights. This allowed Kingston to quickly identify areas for improvement and enhance the student experience. Staff now use dashboards for fast, consistent feedback analysis across the institution.
London Business School used Explorance Blue to improve leadership development in its executive education programmes. The school needed better psychometric... and 360 assessments to support staff growth. Explorance Blue enabled LBS to manage assessments in-house, streamline processes, and distribute over 2,000 reports by the end of 2025. This led to enhanced participant experience, higher coach engagement, and lower costs. Coaches now use detailed reports to guide development conversations.
Liverpool John Moores University
- Education
- Large
Liverpool, UK
Explorance MLY helped Liverpool John Moores University process over 38,000 student survey comments in minutes. The university previously relied on... manual analysis, which was slow and resource-heavy. With MLY, they gained faster, actionable insights from student feedback. The platform's alert and demographic analysis features improved decision-making. LJMU now scales qualitative analysis and supports institutional change with real-time data.
University of the Witwatersrand
- Education
- Large
Johannesburg, South Africa
Explorance Blue helped the University of the Witwatersrand move from paper-based to online student evaluations. The university automated course evaluations... and used text analytics to gain insights from student comments. Staff and students could personalize questions and monitor participation with dashboards. The new system improved data reliability and made feedback more actionable. Engagement from both lecturers and students increased, supporting better teaching and learning outcomes.
Explorance MLY helped the University of Westminster analyze over 32,000 student feedback comments, up from 6,000-7,000 per year. The university used... AI to process open-ended survey responses, speeding up insight generation. This shift enabled faster, richer reporting and improved alignment with regulatory requirements. Students now see how their feedback leads to real changes in teaching and support. The new process fosters trust and a culture of responsiveness.
University of Nevada Las Vegas (UNLV)
- Education
- Large
Las Vegas, USA
Explorance Blue helped the University of Nevada Las Vegas boost course evaluation response rates from 32% to 77%. UNLV faced low... participation due to a fragmented, email-based process. By integrating Explorance Blue with Canvas and making evaluations mandatory, students could access surveys through multiple points in their LMS. The new system increased engagement across all student groups. Freshman response rates rose by 190%, and Pacific Islander students by 248%. UNLV now gathers more feedback to improve teaching and student success.
Indiana University Bloomington
- Education
- Very Large
Bloomington, USA
Explorance Blue helped Indiana University Bloomington centralize course evaluations for 46,000 students. The university replaced paper forms and scattered online... tools with a single, flexible system. Blue’s Question Bank enabled targeted, customized feedback for over 550 programs. After launching Blue, IU Bloomington achieved its highest course evaluation response rate to date. Students now access evaluation results during registration, supporting transparency and better decisions.
Explorance Blue helped INCAE Business School automate over 50 evaluation projects. The school achieved nearly 100% survey completion rates for... 360-degree assessments. Manual data entry was eliminated, saving time and resources. Students and faculty now get real-time feedback and transparent reporting. Integration with Canvas LMS and Power BI improved data use and reporting speed. Staff and faculty satisfaction increased, supporting data-driven decisions and operational excellence.
Explorance MLY helped the University of Manchester analyze 138,000 student comments quickly. Before, the university struggled to review large volumes... of feedback. With MLY, staff can now filter, categorize, and share insights by school. The platform delivers recommendations in clear language for academic staff. Analysis that once took weeks now happens in hours. This speed supports faster action and continuous improvement across faculties.
Explorance Blue helped ESSEC Business School boost survey response rates in executive education. The school automated feedback collection and analysis,... replacing a manual in-house system. Personalized communications and automated dashboards improved data quality and management engagement. Now, ESSEC tracks trends, supports accreditation, and closes the feedback loop faster. The school renewed its partnership for three years, citing reliable data and operational success.
Ulster University used Explorance Blue and MLY to improve student survey engagement. Engagement rates rose from 6.5% to nearly 30%... after switching from an outdated in-house system. Over 87,000 open-ended comments were analyzed, helping shape learning enhancement plans. The new system provided fast, detailed feedback to staff and students. Explorance enabled targeted improvements in group work, assessment, and feedback.
Del Mar College used Explorance Blue to replace paper course evaluations. The college cut reporting time from months to days.... Students could now complete surveys online, on any device, through Canvas. This made it easier for students to give feedback and boosted response rates. Department chairs and deans got faster, clearer insights. The college now has better data to improve teaching and learning.
Liverpool John Moores University
- Education
- Large
Liverpool, UK
Explorance MLY helped Liverpool John Moores University address a student wellbeing crisis. The university used MLY to analyze open-text student... feedback and identify key themes like inclusion and empathy. This insight supported the creation of a Compassionate Curriculum Framework. MLY enabled fast processing of qualitative data and flagged urgent issues. As a result, compassion is now embedded in LJMU’s curriculum and policy.
Stockholm School of Economics
- Education
- Medium
Stockholm, Sweden
Explorance Blue helped Stockholm School of Economics automate course evaluation surveys. The school replaced manual data transfers with a fully... integrated system. This reduced administrative workload and enabled near real-time reporting. Faculty and students engaged more with personalized surveys and targeted reminders. SSE now makes faster, data-driven decisions and can expand feedback initiatives.
King Abdullah University of Science and Technology (KAUST)
- Education
- Large
Jeddah, Saudi Arabia
KAUST used the Explorance Blue Dashboard to centralize course evaluation data. Before, reports were fragmented and only shared with senior... faculty. Now, Deans and Program Chairs can access real-time analytics and trend analysis. The dashboard imported four years of feedback for better decision-making. This improved transparency, collaboration, and teaching quality across the university.
Explorance MLY helped Heriot-Watt University cut feedback analysis time by 98%. The university used MLY to process student and staff... survey comments, reducing manual work from 225 hours to just 4.5 hours. This allowed staff to focus on higher-value tasks and deliver insights faster. MLY enabled real-time analysis and reporting, making feedback more actionable for leaders. The platform improved both student and staff experience by providing timely, targeted insights.
Batterjee Medical College (BMC), Dubai Medical College for Girls (DMCG), and Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU)
- Education
- Medium
Jeddah, Saudi Arabia
Explorance Blue helped three leading MENA medical schools improve student feedback. The schools faced low engagement and survey fatigue with... old systems. Explorance Blue offered LMS integration, automated reminders, and advanced reporting. Students became more engaged and response rates increased. The platform made feedback more actionable for faculty and management. Closing the feedback loop led to a stronger feedback culture in medical education.
Explorance Blue helped Boston University move from a decentralized to a unified course evaluation system. Before, each school managed its... own evaluations, leading to inconsistent data and privacy issues. With Blue, BU created standard policies and automated workflows, integrating with their student information system. Faculty and leaders now get tailored reports, making data actionable. The new system improved reporting efficiency and gave a holistic view of teaching effectiveness across the university.
Explorance Blue helped Boise State University replace its old course evaluation system. The university faced problems with scaling, customization, and... administrative stress. Explorance Blue automated data sync, improved scheduling, and unified reporting. Integration with Canvas made evaluations easier for students and staff. The new system saved time and reduced stress for 56 departments. Boise State now has a consistent, efficient process for course evaluations.
Birkbeck, University of London
- Education
- Medium
London, UK
Birkbeck, University of London used Explorance Blue to centralize course evaluations across 19 departments. Before, each department had its own... process, causing inconsistency and low student engagement. With Blue, the university set up a unified system with standard questions and fast, automated reporting. Students now get feedback reports quickly, and staff respond to student input. In the first year, student survey agreement rose by 2%. The new process built trust and improved student connection.
Explorance Blue helped the University of St. Gallen automate course evaluations. Before, staff used paper surveys and spreadsheets, causing delays... and heavy manual work. With Blue, reports are now delivered within 24 hours, not weeks. Programme managers and instructors get real-time insights to improve courses and teaching. Automation freed up time for new feedback tools and deeper analysis. The university built a stronger feedback culture and improved decision-making.
Alamo Colleges District used Explorance Blue to automate over 9,000 course evaluations each semester. Manual work dropped from hours to... just 20 minutes per term. The integration with Ellucian Banner enabled daily data updates and seamless survey distribution. Faculty and administrators now access real-time dashboards and automated reports. The process is now consistent, scalable, and easy to manage.
Explorance Blue helped the University of Worcester move from paper-based to online surveys. The university improved module feedback response rates... from 29% to 49% and programme survey rates from under 30% to over 55%. Staff and students gained a single point of access for survey data. Reporting became faster and more transparent. The university now closes the feedback loop and uses data to drive teaching improvements.
Explorance Blue helped Abu Dhabi University boost survey response rates for Arabic programs to 90%. The university faced challenges with... right-to-left formatting and manual data uploads. Explorance Blue enabled dual-language surveys, real-time monitoring, and automated data preparation. Faculty used the platform’s reporting tools to improve teaching and course delivery. Student satisfaction scores now drive continuous improvement across the university.
Coventry University used Explorance Blue to improve student feedback. They moved from paper-based surveys to a digital, integrated system. The... university achieved response rates between 41% and 49% across 148,000 evaluations. Explorance Blue enabled confidential analysis by demographic group and integration with their virtual learning environment. This helped managers act quickly on feedback and improved the student experience.
Explorance MLY helped the University of Newcastle analyze qualitative feedback from 37,000 students. The university replaced 30 quantitative questions with... one open-ended question, doubling response rates. Manual analysis became unmanageable, so they adopted MLY’s AI-powered solution. MLY quickly identifies key themes and issues, reducing human error and bias. Staff now spend less time reading comments and more time improving feedback culture.
University of Groningen replaced its old, in-house course evaluation system with Explorance Blue. The university needed a solution that could... handle multi-instructor courses and integrate with Blackboard Learn. Blue enabled seamless integration, mobile-friendly access, and responsive support for custom reporting. The IT team completed the implementation on schedule, starting with a pilot for 1,875 students. The new system aims to boost student response rates and improve feedback communication.
Liverpool John Moores University
- Education
- Large
Liverpool, UK
Blue helped Liverpool John Moores University improve module evaluation. The university needed to manage complex evaluations and create custom reports.... Blue made it easy to launch surveys and track response rates in real time. Staff could personalize questions and access detailed feedback by student group. Response rates increased from 30% to 50% in the first semester. Staff found the reports useful and easy to share with students.
École Nationale d’Administration Publique (ENAP)
- Education
- Medium
Québec, Canada
ENAP used Explorance Blue 360 to automate its 360-degree feedback process. Manual work dropped by 30%, saving time and resources.... The software integrated with ENAP’s systems and supported French language needs. Over 18 months, ENAP ran 1,200 evaluations with fewer errors. The team praised Explorance for reliable service and strong customer support.
Lebanese American University (LAU)
- Education
- Medium
Beirut, Lebanon
Blue by Explorance helped Lebanese American University (LAU) move from slow, costly paper course evaluations to a fully digital process. LAU integrated Blue... with Banner and Blackboard, making survey delivery faster and easier. Results are now available the same day, improving responsiveness and saving time and money. The university eliminated paper use, reaching 7,500 students, 800 staff, and 30,000 alumni with online forms. LAU values the strong technical support and seamless implementation from Explorance.
Egyptian Banking Institute (EBI)
- Education
- Medium
Cairo, Egypt
Explorance Metrics That Matter helped the Egyptian Banking Institute (EBI) automate and improve its training measurement. EBI replaced its in-house... system to better collect feedback and benchmark performance. The platform unified evaluation surveys and automated data collection, saving time and reducing errors. EBI gained real-time insights to improve training content and delivery. The solution supported EBI’s goal to measure training impact and meet client expectations.
University of Nevada Las Vegas
- Education
- Large
Las Vegas, USA
Explorance Blue helped the University of Nevada Las Vegas boost course evaluation response rates from 32% to 77%. Before 2022, the... process was fragmented and had low participation. Integration with Canvas and new policies made evaluations mandatory and easier to access. Students received notifications and pop-ups in their LMS. The changes led to higher engagement and more feedback from all student groups.
Liverpool John Moores University
- Education
- Large
Liverpool, UK
Liverpool John Moores University used Explorance MLY to analyze over 38,000 student feedback comments in minutes. Before MLY, the university... relied on generic text-mining tools that required heavy manual work and interpretation. With MLY, they gained faster, more scalable insights and could filter data by demographic groups. The platform's alert and recommendation features helped identify concerns and inform action plans. This improved the university's ability to understand and respond to student needs quickly.
The University of Manchester used Explorance MLY to analyze over 50,000 student feedback comments from a single semester. Before MLY, feedback... analysis was slow and manual, making it hard to act quickly. With MLY, staff can now categorize and filter feedback fast, get alerts on key issues, and share insights by school. This lets them respond to student needs much faster. The university now closes the feedback loop in days instead of months.
Explorance MLY helped the University of Westminster analyze student and staff feedback faster. The university increased its feedback analysis capacity... from 7,000 to 35,000 comments per year. AI-powered analysis enabled richer insights and integrated quantitative and qualitative data. This improved reporting and closed the feedback loop for students. Students now see how their feedback leads to real changes.
Explorance Blue helped Abu Dhabi University boost survey response rates for Arabic programs to 90%. The university struggled with survey... formatting, manual data uploads, and limited language support. Explorance Blue enabled surveys in both Arabic and English, integrated with Blackboard, and automated reporting. The platform delivered 6,000 responses across 82 projects. Student feedback now drives curriculum improvements and faculty development. Data-driven insights support quality assurance and student satisfaction.
Batterjee Medical College, Dubai Medical College for Girls, and Mohammed Bin Rashid University of Medicine and Health Sciences
- Education
- Medium
Explorance Blue helped three leading medical schools in the MENA region improve student feedback. The schools struggled with limited reporting,... lack of integration, and low student engagement. Explorance Blue provided seamless integration with LMS and SIS, automated reminders, and enhanced reporting. The solution increased student participation and made feedback more actionable. Stakeholders now use a central dashboard to analyze results and close the feedback loop.
Boise State University used Explorance Blue to upgrade its course evaluation system. The university moved from a homegrown platform to... an enterprise solution. They integrated Explorance Blue with Canvas LMS and automated data syncs. This change improved reporting, scheduling, and student engagement. Department heads saved time and gained consistent data across the university. The new system supports future needs like midterm evaluations and tenure tracking.
Explorance MLY helped the University of Newcastle double student survey response rates. The university switched from quantitative to qualitative feedback,... using AI to analyze open-ended student comments. MLY flagged sensitive topics and provided actionable insights for course improvements. Staff saved significant time by automating feedback analysis. The university now uses MLY for both student and employee feedback, improving engagement and decision-making.
Durham University used Explorance Blue to improve its module evaluation questionnaire (MEQ) process. The university wanted a central system to... automate feedback and reduce admin work. In 2021, they worked with Explorance to re-launch the MEQ service, adding new tools and syncing data automatically. Now, Durham can evaluate thousands of modules and aims for a 35% response rate. Staff and students benefit from better feedback and a stronger student voice.
Explorance Blue helped INCAE Business School automate 360 feedback and academic surveys. The school moved from manual, paper-based evaluations to... a digital system. This change led to nearly 100% student completion rates and faster feedback for students and faculty. Reports are now easy to use and visually clear. Integration with Canvas LMS and Power BI improved data analysis and reporting. INCAE now saves time and resources, focusing more on student experience and academic quality.
Canadian University Dubai used Explorance Blue to automate student feedback surveys. Before, they struggled with paper surveys and limited digital... tools. Explorance Blue let them automate survey distribution, integrate with SIS and LMS, and track response rates in real time. The platform improved reporting, made it easier to identify courses needing attention, and boosted student engagement with reminders and QR codes. Now, CUD can quickly analyze feedback and take action to improve teaching and learning.
Blue by Explorance helped the University of Worcester move from paper surveys to a digital platform. The university improved survey... response rates, with early feedback survey rates rising from 32% to 36% and module evaluations reaching 42%. Staff gained faster access to results and more control over survey questions. Integration with university systems made survey management easier. The new system enabled better reporting and closing the feedback loop with students.
University of St. Gallen (HSG)
- Education
- Medium
St. Gallen, Switzerland
Explorance Blue automated course evaluations at the University of St. Gallen. The university replaced manual, paper-based surveys with a digital... system. Blue integrated with Canvas LMS and the student information system, streamlining data collection and reporting. Instructors now receive evaluation reports within 24 hours, speeding up feedback and decision-making. The number of voluntary evaluations has increased each semester, showing greater engagement. Staff now have more time to develop new feedback tools and focus on academic quality.
Explorance Blue helped University College Absalon centralize its teaching evaluations. The college needed a new system to meet Danish accreditation... and automate end-of-semester surveys. Blue enabled flexible, automated evaluations and improved data comparison across programs. Staff and students reported better engagement and easier processes. The system's flexibility and stability led to positive feedback and deeper insights for program improvement.
Explorance Blue helped Aarhus University automate and expand course evaluations across all faculties. The university moved from a manual, less... confidential system to a fully integrated platform embedded in their LMS. Automation reduced administrative work and improved reporting speed. Teachers and program leaders now get faster, aggregated reports and can customize evaluations. Blue streamlined the question bank and enabled new types of surveys, supporting better student engagement and feedback processes.
Università della Svizzera italiana
- Education
- Small
Lugano, Switzerland
Explorance Blue helped Università della Svizzera italiana move from paper-based to automated online course evaluations. The university cut manual administration... and integrated Blue with its Moodle LMS. Automated reporting made it easy to track student feedback and target responses. Reports now support annual reviews and program improvements. The system is simple to use and supports both English and Italian questionnaires.
The American University in Cairo
- Education
- Medium
Cairo, Egypt
Explorance Blue helped the American University in Cairo improve course evaluation and documentation. The university replaced a rigid homegrown system... with Blue, enabling a 10% increase in student response rates. Blue provided better reporting for faculty and administrators, including both qualitative and quantitative data. The IT team reduced system maintenance and gained deeper insights into teaching quality. Leadership now uses these insights to support faculty mentoring and enhance learning environments.
RMIT University used Explorance Blue and Professional Services to manage nearly 400,000 course evaluation surveys annually for 90,000 students. With a small... team, RMIT automated survey administration and reporting, reducing manual work. Explorance provided fast, reliable support, especially during staff transitions. Integration with Canvas LMS enabled real-time response rate tracking and reminders. RMIT increased survey volume and maintained high service levels for stakeholders.
University of New South Wales Sydney
- Education
- Very Large
Sydney, Australia
Explorance Blue helped the University of New South Wales Sydney boost student survey response rates to over 50%. The university integrated... Blue with Moodle LMS and automated survey processes. Personalized communications and streamlined forms improved student engagement. Pre-populated evaluation forms reduced errors and saved staff time. The solution enabled robust data analysis for strategic decision-making.
Manukau Institute of Technology (MIT)
- Education
- Large
Auckland, New Zealand
Blue by Explorance helped Manukau Institute of Technology (MIT) replace manual course evaluations with an automated system. MIT needed to... gather feedback from over 14,000 students, including those without internet access, and manage surveys for courses with rolling start and end dates. Blue integrated with Canvas LMS, enabling automated survey creation and reminders. In five months, MIT sent over 17,000 surveys to nearly 6,000 students. The new system improved business processes, reduced costs, and increased student engagement with Canvas.
Blue Experience Management Platform helped VinUniversity boost course evaluation response rates by 50%. The platform integrated with Canvas LMS and... made it easy for students to give feedback. VinUniversity used Blue for both course evaluations and 360 reviews, saving money and time. The university saw faster report creation and delivery. Staff and students found the system easy to use and reliable.
Blue by Explorance automated survey processes at Stockholm School of Economics. Manual data management slowed evaluations and reporting. Blue integrated... with SIS, CRM, and LMS systems, saving time and centralizing information. Staff now track response rates and personalize questions for better engagement. Reports are generated quickly, helping the school react and improve faster. SSE can now run more surveys with less manual work.
Universidad Internacional de Valencia (VIU)
- Education
- Medium
Valencia, Spain
Blue helped Universidad Internacional de Valencia (VIU) improve student feedback analysis. The university used Blue to automate surveys and gather... insights at key moments in the student journey. This new approach led to faster responses and more personalized support for students. Automation saved staff time and enabled deeper data analysis. Blue's reporting tools allowed sharing results across departments and leadership. VIU now makes decisions based on real student input, enhancing the online learning experience.
Blue Course Evaluation Software helped Reykjavík University move from a legacy system to a modern, integrated solution. The university needed... course evaluations embedded in their Canvas portal. Blue enabled on-campus deployment and improved response rates by integrating surveys directly into the learning management system. Staff praised the quality of customer support and the automation of reporting. The university now runs continuous evaluations and uses data to support strategic decisions.
Blue, the 360 feedback software from Explorance, helped Witz Education cut 85% of the time spent managing 360 evaluations. The company achieved... ROI in just five months after switching from a costly custom-built system. Blue enabled Witz Education to expand its product offerings with multilingual surveys and improved reporting. The solution eliminated firewall issues and boosted productivity, letting projects for ten people be completed in 1.5 hours instead of 1.5 days. Witz Education also saw increased revenue and a stronger professional reputation.
Blue helped College of the North Atlantic boost survey response rates to 63–69%. The team ran over 30 surveys in... one year, saving days of manual work with automated reporting. Blue's integration with PeopleSoft made survey setup and data collection easier. The college kept data secure on its own servers. Staff found new insights and improved productivity using Blue's advanced analytics and flexible features.
Blue helped Monash University modernize student feedback management. The university needed a scalable survey platform to replace its outdated internal... system. Blue automated survey processes, reduced manual data handling, and enabled custom questions for teachers. Over 194,000 surveys were completed by more than 60,000 students in the first rollout. Monash improved response rates to 44% and gained advanced reporting for better decision-making.
Del Mar College used Explorance Blue to replace paper course evaluations. The college needed better data to improve teaching and... decision-making. Blue integrated with Canvas and Ellucian Colleague, making evaluations accessible on any device. Report production time dropped from months to days. The quality of student feedback improved, and reports reached all levels of the college. Administrators now get clear, actionable insights from robust, easy-to-read reports.
Blue course evaluation software helped University of Sharjah boost course evaluation response rates to over 90%. The university replaced paper... surveys, saving more than 130,000 sheets per cycle. Integration with Banner and Blackboard LMS enabled a new incentive system, blocking course materials until evaluations were completed. This approach improved feedback quality and supported instructor development. The university now gathers richer data and maintains high engagement with students and faculty.
Liverpool John Moores University
- Education
- Large
Liverpool, UK
Blue by Explorance helped Liverpool John Moores University improve module evaluation response rates from 30% to over 50%. The university used... Blue to handle complex, large-scale evaluations and generate custom reports for staff and programme leaders. Staff could track live response rates and break down results by student demographics. Blue enabled question personalization and integrated with the university's IT systems. Over 83% of staff in one school used the new features, and 84% rated report usability as excellent or good.
Blue helped the Université de Toronto collect better student feedback data. The university replaced 33 different evaluation tools with a... single online system. This new model allowed for both standardized and local questions. Faculty and students gave input to improve the process. Reports from Blue gave leaders and students more useful and detailed information. The new system made it easier to improve teaching and learning across the university.
Blue by Explorance helped RMIT University manage over 500,000 course evaluation records each semester. The university eliminated 75,000 paper forms... per term and reduced manual errors. Blue automated survey processes, saving thousands in staffing and mailing costs. Students and staff prefer the secure, accessible online system. RMIT now delivers robust, confidential reports that support academic promotions and government funding.
Blue by Explorance helped James Cook University move all course and teacher evaluations online. The university doubled its response rate,... reaching up to 44% after switching from paper and in-house systems. 99% of students in a pilot group preferred the new system. Blue integrated with Blackboard, making surveys easy to access across multiple campuses. Staff now get detailed reports and advanced analytics to improve teaching and student engagement.
Financial Services Case Studies and Customer Success Stories with Blue Platform
KLAR Partners
- Financial Services
- Medium
London, UK
KLAR Partners used Explorance Blue 360 to improve talent development. The company replaced a clunky review system with a flexible,... mobile feedback platform. Staff now complete self-assessments and receive peer feedback, which helps set personal development goals. Managers can access reports for individuals and departments. The new system is easy to use and aligns with KLAR’s values. Feedback from employees has been very positive.
CVC Capital Partners
- Financial Services
- Medium
London, UK
Blue 360 by Explorance helped CVC Capital Partners cut annual evaluation analysis time from two weeks to one day. The company moved... from a paper-based 180-degree review to a streamlined 360-degree feedback process. Blue 360 made forms shorter and easier to complete, increasing participation and consistency. The HR team now gets more complete data and can focus on strategic planning. CVC saw strong internal support and calls Blue 360 a cost-effective tool.
Murex used Explorance Metrics That Matter to scale leadership training for over 750 managers worldwide. The platform helped Murex analyze... course data quickly and improve communication with stakeholders. Explorance dashboards enabled the team to present clear, data-backed insights to executives. The solution also strengthened Murex’s partnership with a business school and enhanced the consistency of leadership development. Explorance’s expert support was key to driving organizational impact and learning program optimization.
KLAR Partners used Explorance Blue 360 to build KLAR GROW, a talent development and performance evaluation platform. The firm needed... a flexible, mobile tool to support its unique, non-hierarchical review process. Explorance Blue 360 enabled self-assessments, peer feedback, and personalized development plans. Staff found the platform easy to use and highly customizable. The solution improved feedback quality and aligned with KLAR's values, helping managers identify development needs across teams.
St. James’s Place used Explorance Metrics That Matter to improve learning and development programs. They started with 400 people in... their academy and expanded to 9,500 learners. The solution gave them real-time analytics, automated insights, and flexible reporting. SJP could quickly see which training worked and where to make changes. They won awards for people development and digital learning transformation. Data-driven decisions now guide their L&D investments.
Logo SOC (a prominent hedge fund and private equity investment firm)
- Financial Services
- Medium
New York, USA
Blue 360 degree feedback helped a fast-growing hedge fund and private equity firm in New York and London cut 360 review costs by over 50%. The firm replaced... a costly outsourced solution with Explorance’s Blue, gaining more detailed, professional reports and reducing manual effort by at least one day per review cycle. Blue’s customizable online forms and expert support enabled quick setup and ongoing adaptation to evolving reporting needs. The solution improved HR efficiency and helped spot employee training needs early, supporting mentorship and engagement programs.
LendingTree used Explorance Blue to automate and improve its customer survey process. The company needed better tools to track customer... satisfaction in a competitive online lending market. Blue enabled LendingTree to automate survey creation, reporting, and data analysis, reducing manual work from days to minutes. Monthly "Voice of the Customer" reports led to a 10% increase in customer satisfaction. LendingTree now surveys all online users and achieves a 20%+ response rate, using insights to drive operational changes and strategic planning.
Insurance Case Studies and Customer Success Stories with Blue Platform
Gallagher
- Insurance
- Very Large
Rolling Meadows, USA
Gallagher used Explorance Blue to automate and scale its 360 degree feedback programs. Before, manual processes slowed reporting and limited... growth. With Explorance Blue, Gallagher customized surveys and streamlined data collection. This freed up time for strategic insights and improved client satisfaction. The new system helped Gallagher expand leadership development for global clients and deliver measurable ROI.
Explorance Metrics That Matter helped Blue Cross improve employee training engagement by 30%. The platform enabled Blue Cross to collect... feedback and use a balanced scorecard to measure learning impact. Blue Cross increased its L&D net promoter score by 30% after using MTM. The company used data to sunset underperforming classes and focus resources on high-impact training. AI-powered feedback analysis is expected to further enhance L&D outcomes.
Explorance Metrics That Matter helped Blue Cross improve its learning and development programs. The platform provided data-driven insights and scorecards... to measure training impact. Blue Cross increased its L&D net promoter score by 30%. Employee application rates to classes also rose by 30%. The company used AI-powered feedback analysis to sunset ineffective courses and focus on high-impact training. This led to better alignment of L&D with business strategy and higher employee satisfaction.
Cigna used Metrics That Matter to improve its performance management process. The company needed a flexible system to support growth... and coaching mindsets. Cigna replaced annual reviews with regular check-ins and trained managers in coaching. After one year, 72% of employees felt highly supported and check-ins increased to monthly. Performance and engagement improved, and Cigna used the study's insights to refine training and resources.
American Management Association (AMA)
- Professional Training & Coaching
- Large
New York, USA
Metrics That Matter helped the American Management Association move from paper-based surveys to automated, real-time feedback. AMA used MTM to... measure learning effectiveness, job impact, and business results across 40,000 learners worldwide. The new system enabled AMA to scale measurement, improve course enrollment, and share insights with clients and leadership. AMA increased the quality of learner feedback and drove engagement for both learning providers and corporate clients.
PPS International Limited
- Professional Training & Coaching
- Medium
Simpsonville, USA
Blue 360 feedback software helped PPS International Limited win more contracts by offering custom evaluation models. PPS reduced technology costs... and expanded its product offerings with better software features. The company improved profitability of its assessments by 15% after switching from an in-house system to Blue. Explorance provided strong support, enabling PPS to focus on growth and client needs. PPS now serves a global client base, including Fortune 500 companies, with flexible, secure feedback solutions.
PPS International Limited
- Professional Training & Coaching
- Small
Simpsonville, USA
Blue 360 degree feedback software helped PPS International Limited win more service provider contracts. PPS used to rely on a... custom-built survey system that was costly and hard to maintain. With Blue, they reduced technology costs and expanded their product offerings. The software's flexibility let PPS use client-specific models, which increased their revenues and improved assessment profitability by 15%. Explorance provided strong support, enabling PPS to focus on growth and deliver tailored training and development services.
Banking Case Studies and Customer Success Stories with Blue Platform
Institut bancaire égyptien (EBI)
- Banking
- Large
Cairo, Egypt
Explorance Metrics That Matter helped the Institut bancaire égyptien (EBI) automate its training evaluation process. EBI replaced its manual system... with MTM to collect and analyze feedback from over a million participants. The platform unified surveys across all training types and provided real-time data for better decisions. EBI improved training quality and reduced administrative work. The solution supports EBI’s goal to measure training impact and stay a leader in banking education.
First Federal Savings Bank used Blue 360 feedback software to improve its employee evaluation process. The bank replaced its old... system, which was slow and inflexible, with Blue for faster, fairer, and more flexible 360-degree reviews. All 275 employees now participate in annual multi-rater surveys, with results processed quickly and securely. Blue's easy setup and strong support helped the bank become one of Kentucky's best workplaces. The HR team can now launch surveys in minutes, and employees complete evaluations in about 10 minutes each.
Medical Devices Case Studies and Customer Success Stories with Blue Platform
Sysmex America
- Medical Devices
- Large
Lincolnshire, USA
Sysmex America used Explorance Metrics That Matter to improve management training. The company struggled to show the value of its... learning programs with limited data. MTM provided clear feedback and revealed knowledge gaps in business functions. Sysmex created new training curricula and cycled 192 associates through targeted programs. Data-driven insights helped leadership make better decisions and refine onboarding strategies.
Sysmex America used Explorance Metrics That Matter to improve its training programs. The company needed better data to show the... value of learning and development. With MTM, Sysmex found gaps in business knowledge and created new training curricula. Data-driven insights helped them refine onboarding and vendor strategies. The result was a targeted management training program for 192 associates, with improved ROI and better communication with stakeholders.
Heartland Dental used Explorance MLY to analyze over 100,000 learner comments in 2025. Manual review was impossible, risking lost insights... on training and culture. With AI-powered analysis, the team quickly identified key topics and flagged urgent issues. They replaced weeks of manual work with instant, actionable feedback. This helped leaders make better decisions and improve learning outcomes.
Heartland Dental used Metrics That Matter (MTM) to improve its learning and development programs. Before MTM, they relied on basic... feedback and lacked a measurement strategy. With MTM, they set up a robust plan to collect and analyze feedback from learners and managers. Automation helped save time and increased efficiency in reporting. MTM data now supports business decisions and links training to company performance. Heartland Dental improved L&D credibility and shared insights with stakeholders using custom reports and dashboards.
Heartland Dental
- Health, Wellness And Fitness
- Large
Effingham, USA
Heartland Dental used Explorance Metrics That Matter to improve its training programs for 1,700 locations. The company faced challenges in... measuring course effectiveness and engagement across a diverse workforce. MTM helped them analyze feedback, revealing that combining doctors and administrators in one course was not effective. By splitting the course into two, Heartland Dental increased engagement and satisfaction. The team now uses dashboards and benchmarking to track and improve learning outcomes.
Heartland Dental
- Health, Wellness And Fitness
- Large
Effingham, USA
Heartland Dental used Explorance Metrics That Matter to improve its training programs. The company faced challenges in measuring course effectiveness... across 1,700 locations. MTM helped them identify that a flagship course was not meeting the needs of two different audiences. By splitting the course and personalizing content, engagement and satisfaction increased. MTM dashboards and benchmarking provided actionable insights and supported continuous improvement.
SourceAmerica
- Non Profit Organization Management
- Medium
Vienna, USA
SourceAmerica used Explorance Blue and MLY to improve employee engagement. They surveyed over 400 employees and achieved an 89% response... rate. The tools helped analyze nearly 3,000 open-ended comments, revealing key themes like succession planning and professional growth. SourceAmerica launched mentoring programs and flexible work options based on these insights. Real-time analytics now guide their workforce initiatives and strengthen employee connections.
Computer Software Case Studies and Customer Success Stories with Blue Platform
Murex
- Computer Software
- Large
Paris, France
Murex used Explorance Metrics That Matter (MTM) to scale leadership training for over 750 managers worldwide. The MTM platform helped... Murex analyze course data quickly and share insights with executives. Surveys at five points during a nine-month course provided feedback to improve learning outcomes. Explorance’s expert team supported Murex with strategy, dashboard creation, and ongoing advice. MTM enabled Murex to move beyond basic metrics and show the business impact of their leadership programs.
Telecommunications Case Studies and Customer Success Stories with Blue Platform
Ciena
- Telecommunications
- Large
Hanover, USA
Ciena used Metrics That Matter to improve its learning and development programs. Before, Ciena relied on paper surveys and manual... reporting, which led to low response rates and unreliable data. With MTM, Ciena automated data collection and reporting for both instructor-led and web-based training. This change increased survey response rates and provided better insights into learning effectiveness. Ciena now uses these insights to improve training, support sales, and generate new learning services revenue.
Restaurants Case Studies and Customer Success Stories with Blue Platform
Global Restaurant Chain
- Restaurants
- Very Large
Metrics That Matter helped a global restaurant chain transform its learning and development measurement. The company had a labor-intensive process... and needed better insights for senior leaders. With MTM, they improved data collection, reporting, and benchmarking. The solution enabled more efficient staff allocation and deeper manager engagement. The chain now makes more strategic decisions and reduced costs by developing internal learning content.
Explorance
- Information Technology And Services
- Medium
Montreal, Canada
Explorance used its own feedback analytics tools, MTM and MLY, to improve its flagship event, Explorance World. The team gathered... real-time attendee feedback and analyzed both quantitative and qualitative data. They identified areas for improvement, such as session clarity and interactivity. As a result, the 2025 event achieved a 79% Net Promoter Score, 98% of attendees planned to apply new skills, and 100% gained new knowledge. Explorance turned feedback into measurable learning impact and deeper engagement.
Other Industry Case Studies and Success Stories with Blue Platform
Allegion
- Security Products And Solutions
- Large
Dublin, Ireland
Allegion used Explorance Metrics That Matter to improve its training program. The team segmented learners and streamlined surveys to boost... participation. They achieved a 60% survey response rate, much higher than industry averages. Over 63% of trainees said they were more likely to buy Allegion products after training. 70% reported fewer product issues, leading to fewer support calls and higher satisfaction. MTM dashboards gave leaders and trainers clear, actionable insights.
Liverpool John Moores University
- Higher Education
- Large
Explorance launches AI model to help universities analyze NSS feedback
Liverpool, UK
Explorance has launched an AI-driven model for analyzing National Student Survey feedback, developed with six UK universities, including Liverpool John Moores University. The model helps... universities quickly process open-ended comments into structured insights, improving student experience and teaching quality. It uses 1,200 data points to map feedback into themes, aiding faster decision-making.
"Insights At Speed And Scale": Explorance Introduces A New AI Model ...
Nottingham, UK
Explorance has launched a new AI-driven qualitative analysis model, MLY, in partnership with six UK universities, including the University of Nottingham. This model is... designed to analyze National Student Survey feedback, enabling institutions to process large volumes of qualitative data efficiently. The platform enhances student feedback analysis by automating insights generation, reducing manual effort, and improving decision-making.
University of Nottingham
- Higher Education
- Large
Insights at speed and scale: Explorance introduces a new AI model ...
Nottingham, UK
Explorance has launched a new AI-driven qualitative analysis model, MLY, specifically for the National Student Survey (NSS). In collaboration with... six UK universities, including the University of Nottingham, MLY transforms open-ended comments into actionable insights, enhancing student satisfaction and NSS outcomes. This deployment streamlines feedback analysis, reducing time and resources needed for manual processes.
Helena College Adopts Explorance Blue for Evaluations Automation Boost
Helena College has partnered with Explorance to implement Explorance Blue, automating its course evaluation processes. This integration aims to enhance... teaching effectiveness and professional development by streamlining workflows and providing actionable insights. Explorance Blue's robust capabilities in feedback collection and reporting were key factors in the college's decision.
Bentley University has adopted Explorance Blue to enhance survey participation and automate feedback processes. This marks a strategic customer acquisition... for Explorance, showcasing the adoption of their feedback analytics solutions in higher education.
UW-Eau Claire Adopts Explorance Blue to Power Teaching Excellence
The University of WisconsinEau Claire has partnered with Explorance to implement Explorance Blue, enhancing its course evaluation and student feedback system. This integration aims... to improve student engagement and data analysis, supporting UWEC's strategic priorities in equity and teaching excellence.
Bentley University Enhances Student Feedback with Explorance Blue
Bentley University has chosen Explorance Blue to enhance its course evaluation processes. The platform will automate feedback workflows, improve survey... participation, and provide advanced analytics, integrating seamlessly with systems like Brightspace. This adoption aims to streamline feedback management and support data-driven decision-making in education.