Blue Platform Overview

Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blue Platform.

Other use cases:

  • Social Media Analytics
  • Knowledge Management
  • Helpdesk Management
  • Collaboration
  • Automated Workflows
  • Direct Marketing
  • Relationship Management
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blue Platform.

Other priorities:

See all business priorities See less business priorities

Blue Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Blue Platform works with different mediums / channels such as E-Mail.

Blue Platform's features include Embedded Survey Forms, Personalization, and Alerts: Popups & Notifications. and Blue Platform support capabilities include Email Support, Phone Support, Chat Support, etc. also Blue Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews." - Justin H

Blue Platform, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blue Platform

Top Industries

  • Education
  • Marketing and Advertising
  • Oil & Energy

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Blue Platform is popular in Education, Marketing And Advertising, and Oil & Energy and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Blue Platform Use Cases

Why is Blue Platform the best choice for Collecting Feedback?

How can Blue Platform optimize your Sending & Publishing Communications Workflow?

What benefits does Blue Platform offer for Engaging And Following Up?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Blue Platform solved their Customer Feedback Management needs. Cuspera uses 505 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School
We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait
It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University
Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School
We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait
It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University
Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K

Case Studies

Education

CASE STUDY Microsoft Worldwide Learning

Microsoft Worldwide Learning used Explorance MLY to improve its technical learning programs. MLY analyzes over 300,000 learner comments each year and turns them into actionable insights. This helps M...icrosoft Worldwide Learning adapt its training to meet changing learner needs. The solution uses AI and machine learning to provide real-time recommendations. As a result, Microsoft delivers a more personalized and engaging learning experience for its global audience.

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Education

CASE STUDY King Abdullah University of Science and Technology (KAUST)

Explorance Blue Dashboard helped King Abdullah University of Science and Technology (KAUST) fix a fragmented course evaluation process. Before, only senior faculty had access to reports, and data was... hard to share. With Explorance Blue, KAUST created a single place for all feedback and reports. Now, leaders can see trends, use real-time data, and make better decisions. The new system supports ongoing improvements in teaching and learning.

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Financial Services

CASE STUDY St James’s Place

St James’s Place used Explorance Metrics that Matter to improve their learning and development programs. They wanted to show the value of L&D to the whole company. By collecting feedback and measurin...g impact, they made their programs better. In 2023, they won awards for People Development and Digital Learning Transformation. Their strategy focused on using feedback for ongoing improvement.

Read more →
Education

CASE STUDY University of Arkansas-Fort Smith (UAFS)

Explorance Blue helped the University of Arkansas-Fort Smith (UAFS) improve its course evaluation process. UAFS wanted to centralize and automate feedback collection to support teaching goals. With E...xplorance Blue, UAFS automated surveys, reminders, and reporting. Instructors now get custom reports and dashboards. The solution aims to boost student engagement and provide better insights for student success.

Read more →
Education

CASE STUDY Abu Dhabi University

Abu Dhabi University used Explorance MLY to improve how it analyzes student feedback. The university had trouble finding trends in large amounts of feedback. Explorance MLY uses AI to quickly review ...thousands of comments and helps leaders make better decisions. The tool also finds sentiment, removes harmful content, and supports multiple languages. This helped Abu Dhabi University build a stronger feedback culture and support its teaching goals.

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Health, Wellness and Fitness

CASE STUDY OpusVi

OpusVi used Explorance Blue to improve its Nurse Residency program. The goal was to increase nurse retention and improve patient care. Explorance Blue provided real-time feedback and customizable sur...veys across 40 touchpoints. Nurse retention rose to over 90%, up from 50%, saving millions in turnover costs. Over 600 nurse residents benefited in the first year, with leaders gaining better insights and nurses reporting higher job satisfaction.

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Frequently Asked Questions(FAQ)

for Blue Platform

What is Blue Platform used for?

Blue Platform is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Digital And Social Presence by Collecting Feedback, Sending & Publishing Communications and Engaging And Following Up .

What are the top features of Blue Platform?

Embedded survey forms, Personalization and Alerts: popups & Notifications are some of the top features of Blue Platform.

Who uses Blue Platform?

Blue Platform is used by Education, Marketing And Advertising and Oil & Energy among other industries.

What are Blue Platform alternatives?

Opinion Stage, SmileBack, SurveyMethods and Medallia Agent Connect are popular alternatives for Blue Platform.

Where is Blue Platform located?

Blue Platform is headquartered at Montreal, Quebec.
lightning

Peers used Blue Platform for Collecting feedback and sending & publishing communications

Blue Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.71/5 ★

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.71/5 ★

Read Reviews (69)

Software Failure Risk Guidance

?

for Blue Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Blue Platform

Explorance Inc News

Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...

Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.

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Awards

Explorance Named Gold Winner for AI In Education Award by QS Reimagine Education Awards

Explorance's AI-powered MLY solution won Gold for the AI in Education Award by QS Reimagine Education Awards, highlighting its role in enhancing feedback analysis in education.

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Awards

Explorance Named Gold Winner for AI In Education Award by QS Reimagine ... - Yahoo Finance

Explorance Named Gold Winner for AI In Education Award by QS Reimagine ... - Yahoo Finance

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Executive

Explorance Announces Appointment of General Manager of Enterprise Solutions & Thought ...

Explorance Announces Appointment of General Manager of Enterprise Solutions & Thought ...

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Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

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Financials

PRIVATE