Blue Platform Overview

Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blue Platform.

Other use cases:

  • Social Media Analytics
  • Knowledge Management
  • Helpdesk Management
  • Collaboration
  • Automated Workflows
  • Direct Marketing
  • Relationship Management
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blue Platform.

Other priorities:

See all business priorities See less business priorities

Blue Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Blue Platform works with different mediums / channels such as E-Mail.

Blue Platform's features include Embedded Survey Forms, Personalization, and Alerts: Popups & Notifications. and Blue Platform support capabilities include Email Support, Phone Support, Chat Support, etc. also Blue Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews." - Justin H

Blue Platform, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blue Platform

Top Industries

  • Education
  • Marketing and Advertising
  • Oil & Energy

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Blue Platform is popular in Education, Marketing And Advertising, and Oil & Energy and is widely used by Enterprise, Large Enterprise, and Mid Market.

Blue Platform Customer wins, Customer success stories, Case studies

How can Blue Platform enhance your Collecting Feedback process?

What makes Blue Platform ideal for Sending & Publishing Communications?

How can Blue Platform optimize your Engaging And Following Up Workflow?

11 buyers and buying teams have used Cuspera to assess how well Blue Platform solved their Customer Feedback Management needs. Cuspera uses 505 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School
We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University
Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait
It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School
We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University
Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait
It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
 

Explorance appointed by University of St Andrews to support 'streamlined' approach to module feedback questionnaires and pulse surveys - The Scotsman

Explorance has been appointed by the University of St Andrews to implement its Blue software for enhancing module feedback questionnaires and pulse surveys. This initiative aims to improve student en...gagement and feedback mechanisms, replacing the university's outdated paper-based system. The project includes software installation, integration, and training, with the first deployment scheduled for the 2025-26 academic year.

Read on →

University of West London - Education

University of West London used Explorance Blue and MLY to improve student and staff survey insights. Their old system was hard to use and did not meet their needs. With Blue and MLY, they now get bet...ter data and can analyze feedback more easily. The new tools help them centralize surveys, reduce manual work, and provide faster insights. They can now separate positive and negative comments and plan to use the data for research and student engagement.

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Microsoft Worldwide Learning - Education

Microsoft Worldwide Learning used Explorance MLY to improve its technical learning programs. MLY analyzes over 300,000 learner comments each year and turns them into actionable insights. This helps M...icrosoft Worldwide Learning adapt its training to meet changing learner needs. The solution uses AI and machine learning to provide real-time recommendations. As a result, Microsoft delivers a more personalized and engaging learning experience for its global audience.

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King Abdullah University of Science and Technology (KAUST) - Education

Explorance Blue Dashboard helped King Abdullah University of Science and Technology (KAUST) fix a fragmented course evaluation process. Before, only senior faculty had access to reports, and data was... hard to share. With Explorance Blue, KAUST created a single place for all feedback and reports. Now, leaders can see trends, use real-time data, and make better decisions. The new system supports ongoing improvements in teaching and learning.

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Devolutions - Computer Software

Devolutions chose Explorance to improve employee experience and feedback. They use Explorance's MLY, an AI-powered comment analysis tool, to analyze employee feedback. This helps managers get real-ti...me insights and make better decisions. The goal is to boost engagement and create a better workplace. Devolutions values continuous improvement and employee well-being.

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International Committee of the Red Cross - Non Profit Organization Management

Blue, the people insight platform, helped the International Committee of the Red Cross run automated 360-degree feedback reviews for 1,500 staff. The ICRC needed a better way to assess leadership and... management skills and support DE&I goals. Blue enabled two-way feedback, competency framework development, and aggregated reporting. The first survey achieved 96% engagement, and 89% of leaders said they would continue using 360-degree reviews. Explorance's consulting and support teams were praised for their fast, effective help.

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Frequently Asked Questions(FAQ)

for Blue Platform

What is Blue Platform used for?

Blue Platform is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Digital And Social Presence by Collecting Feedback, Sending & Publishing Communications and Engaging And Following Up .

What are the top features of Blue Platform?

Embedded survey forms, Personalization and Alerts: popups & Notifications are some of the top features of Blue Platform.

Who uses Blue Platform?

Blue Platform is used by Education, Marketing And Advertising and Oil & Energy among other industries.

What are Blue Platform alternatives?

Opinion Stage, SmileBack, SurveyMethods and Medallia Agent Connect are popular alternatives for Blue Platform.

Where is Blue Platform located?

Blue Platform is headquartered at Montreal, Quebec.
lightning

Peers used Blue Platform for Collecting feedback and sending & publishing communications

Blue Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.71/5 ★

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.71/5 ★

Read Reviews (69)

Software Failure Risk Guidance

?

for Blue Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Blue Platform

Explorance Inc News

Product

Explorance Launches MLY 3.1 in Canada: Responsible AI, Amplified Feedback Intelligence, and Full Data Sovereignty - All Without Compromising Trust - Yahoo Finance

Explorance has launched MLY 3.1 in Canada, enhancing its feedback intelligence platform with features like sentiment evolution tracking, psychological safety alerting, and multilingual redaction. The platform ensures compliance with Canadian privacy standards and offers AI-powered qualitative analysis for education, corporate, and workplace environments. MLY 3.1 is hosted in Canada, aligning with national privacy laws, and is available to all Canadian customers.

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Partnership

University of St Andrews to partner with Explorance on streamlined ...

The University of St Andrews has partnered with Explorance to enhance its student module evaluation process using Explorance Blue. This collaboration aims to improve feedback mechanisms with features like mid-semester pulse surveys and streamlined question sets, enabling timely responses to student feedback and enhancing educational outcomes.

Read more →
Partnership

Stop Pretending Youre Teaching Judgment : Why Law Firms Are Failing Associates in the AI Era | Best Era

The news details a partnership between Sophos and Rubrik to launch an integrated Microsoft 365 backup and recovery service. This solution, embedded within Sophos Central, aims to enhance cyber resilience by combining Sophos' security approach with Rubrik's recovery capabilities. It offers features like immutable backups, multi-factor authentication, and automated protection, addressing the increasing threat landscape for Microsoft 365 users.

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Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is ...

Explorance MTM has launched a new blended learning module aimed at transforming how feedback is captured during the learning process.

Read more →

Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE