Blue Platform Overview

This is a summary of the comprehensive capabilities and benefits of Blue Platform based on over 505 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Blue Platform, SelectSurvey.NET, Userback, SurveyPro, YetPulse, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Blue Platform is right for your needs? Our Cuspera AI engine can evaluate how Blue Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.

Blue Platform supports business activities such as:

  • Collecting Feedback
  • Sending & Publishing Communications
  • Engaging And Following Up
  • Social Media Analytics
  • Knowledge Management

Blue Platform can help you with many business goals, such as Improve Customer Satisfaction, and Improve Digital And Social Presence. It can help manage these activities if you use E-Mail for these needs. As a solution, Blue Platform's capabilities include Embedded Survey Forms, Personalization, and Alerts: Popups & Notifications.

Blue Platform Education Vertical is its biggest customer base.

Reviews

"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. " - Justin H

Blue Platform Reviews

11 buyers and buying teams have used Cuspera to assess how well Blue Platform solved their Customer Feedback Management needs. Cuspera uses 505 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Business Priorities

Improve Customer Satisfaction and Improve Digital And Social Presence are the most popular business priorities peers achieved using Blue Platform.

Use Cases

Peers recommend Collecting Feedback , Sending & Publishing Communications , Engaging And Following Up , as the business use cases that they have been most satisfied while using Blue Platform.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collecting Feedback

4.82/5

Read Reviews (13)

"...But in this article, we are talking about if Blue is also a good solution for conducting midterm student feedback or survey? ..." Is eXplorance Blue a good option for Midterm Student Feedback/Survey
Measuring CSAT

4.16/5

Read Reviews (2)

"...Explorance is an excellent company to work with and their BLUE system has no comparison when it comes to survey tools to capture the customer experience and satisfaction...."
Sending & Publishing Communications with E-Mail

3.89/5

Read Reviews (11)

"...For further information, or to submit a complaint or request, please send an email to ...." Software for Surveys and Evaluations
Engaging And Following Up

4.67/5

Read Reviews (8)

"...This streamlines the data gathering and reporting process for Human Capital Analytics teams and makes it easier to conduct more sophisticated analysis and comparison across data sets, such as how does L&D impact engagement, what s the connection between L&D and employee retention, etc. ..." A #SHRM19 Interview with Explorance
PEER EXPERIENCES
Collecting Feedback

4.82/5

Read Reviews (13)

"...But in this article, we are talking about if Blue is also a good solution for conducting midterm student feedback or survey? ..." Is eXplorance Blue a good option for Midterm Student Feedback/Survey
Measuring CSAT

4.82/5

Read Reviews (2)

Sending & Publishing Communications with E-Mail

3.89/5

Read Reviews (11)

"...For further information, or to submit a complaint or request, please send an email to ...." Software for Surveys and Evaluations
Engaging And Following Up

4.67/5

Read Reviews (8)

"...This streamlines the data gathering and reporting process for Human Capital Analytics teams and makes it easier to conduct more sophisticated analysis and comparison across data sets, such as how does L&D impact engagement, what s the connection between L&D and employee retention, etc. ..." A #SHRM19 Interview with Explorance

14+ more Business Use Cases

Our AI advisor, Wyz, harnessed 505 insights from peers and experts to help you assess how these Blue Platform use cases fit your Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School

We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University

Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait

It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School

We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University

Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait

It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N

Frequently Asked Questions(FAQ)

for Blue Platform

What is Blue Platform used for?

Blue Platform is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Digital And Social Presence by Collecting Feedback, Sending & Publishing Communications and Engaging And Following Up .

What are the top features of Blue Platform?

Embedded survey forms, Personalization and Alerts: popups & Notifications are some of the top features of Blue Platform.

Who uses Blue Platform?

Blue Platform is used by Education, Marketing And Advertising and Oil & Energy among other industries.

What are Blue Platform alternatives?

SelectSurvey.NET, Userback, SurveyPro and YetPulse are popular alternatives for Blue Platform.

Where is Blue Platform located?

Blue Platform is headquartered at Montreal, Quebec.

Popular Business Setting

for Blue Platform

Top Industries

  • Education
  • Marketing and Advertising
  • Oil & Energy

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market
lightning

Peers used Blue Platform to Improve customer satisfaction and Improve digital and social presence

Peer and Expert Opinion on Features

for Blue Platform

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.43/5

Read Reviews (61)
Personalization

3.88/5

Read Reviews (15)
Alerts: popups & Notifications

3.86/5

Read Reviews (9)
FEATURES RATINGS AND REVIEWS
Embedded survey forms

4.43/5

Read Reviews (61)
Personalization

3.88/5

Read Reviews (15)
Alerts: popups & Notifications

3.86/5

Read Reviews (9)

IT and Other Capabilities

for Blue Platform

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5

Read Reviews (16)
Data Import

3.78/5

Read Reviews (65)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5

Read Reviews (16)
Data Import

3.78/5

Read Reviews (65)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.63/5

Read Reviews (11)
Phone Support

4.58/5

Read Reviews (10)
Chat Support

4.53/5

Read Reviews (9)
24/7 Support

4.35/5

Read Reviews (78)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.63/5

Read Reviews (11)
Phone Support

4.58/5

Read Reviews (10)
Chat Support

4.53/5

Read Reviews (9)
24/7 Support

4.35/5

Read Reviews (78)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.22/5

Read Reviews (30)
Custom Reports

3.71/5

Read Reviews (69)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.22/5

Read Reviews (30)
Custom Reports

3.71/5

Read Reviews (69)

Software Failure Risk Guidance

?

for Blue Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Blue Platform

Vendor Profile Details

Company Name

Explorance

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

Financials

PRIVATE