The Barossa Council
- Government Administration
- Small
Barossa Valley, Australia
Brightly's cloud-based enterprise asset management platform helped the Barossa Council move from siloed systems to a single source of truth. The council improved... field mobility and communication, enabling faster maintenance response and better data capture. Using predictive modelling, they enhanced long-term infrastructure planning and capital works programs. The council reduced time spent grading customer requests by 33%. Brightly's solution supports data-driven decisions for sustainable asset management.
London Borough of Barking and Dagenham (LBBD)
- Government Administration
- Large
London, UK
Brightly Software’s Confirm helped the London Borough of Barking and Dagenham modernise asset management. LBBD unified highways, parks, and arboriculture... data on one platform. The managed service model reduced downtime and made upgrades automatic. Tree mapping improved with geospatial data integration. New dashboards gave teams better asset visibility. LBBD now manages public assets more efficiently and plans to expand Confirm’s use.
Lincolnshire County Council
- Government Administration
- Large
Lincoln, UK
Brightly’s Confirm asset management solution helped Lincolnshire County Council save over £1. 5m in five years. The council replaced spreadsheets...with a digital platform for reporting and tracking road issues. Highways Officers now allocate resources and track repairs in real time. The system cut duplicate jobs and improved collaboration. Confirm Connect lets teams update jobs in the field, saving time and boosting efficiency.
Wyndham City Council
- Government Administration
- Large
Melbourne, Australia
Brightly's Predictor software helped Wyndham City Council create a 25-year holistic life cycle model for facility assets. The council used... data from service manager surveys to track condition, capacity, functionality, accessibility, and sustainability. This model improved long-term investment forecasts and short-term works planning. All facility performance data is now in one online platform, breaking down departmental silos. Managers can make better decisions and plan projects more efficiently.
Whanganui District Council
- Government Administration
- Medium
Whanganui, New Zealand
Brightly’s asset management platform helped Whanganui District Council centralise $1. 8B in assets. The council replaced outdated systems with a...single source of truth for asset data. Teams now use real-time updates and integrated systems for better planning. Data cleansing and unified asset policies improved accuracy and governance. The council expects to move from reactive fixes to proactive, data-driven asset management.
Washoe County
- Government Administration
- Medium
Reno, USA
Brightly’s Asset Essentials helped Washoe County’s Community Services Department centralize work orders and data. The team replaced five separate systems... with one cloud-based CMMS. This made it easier to track labor, parts, and materials for every job. The county used data to justify hiring two new carpenters. Adding Data Share improved reporting and automated dashboards. The department now makes faster, evidence-based decisions and better supports funding requests.
Melton City Council
- Government Administration
- Medium
Melton, Australia
Brightly helped Melton City Council create a 10-year asset management plan. The council faced rapid population growth and needed to... maintain asset health while cutting costs. By partnering with Brightly, they used data-driven planning and scenario analysis. This led to $2.5 million in annual savings on roads and up to $4 million per year overall. Over 10 years, the council expects $40 million in savings and improved community satisfaction.
The Town of Walkerville
- Government Administration
- Small
Adelaide, Australia
Brightly’s Strategic Asset Management software helped the Town of Walkerville use predictive modelling to manage infrastructure. The council analyzed road... and footpath conditions to optimize budget allocation. They identified no urgent road repairs were needed, freeing $300,000 per year for new community projects. The software enabled long-term planning and smarter asset trade-offs. Council members gained confidence in making data-driven decisions for residents.
Somerset County Council
- Government Administration
- Large
Somerset, UK
Brightly Confirm helped Somerset County Council move from on-site asset management to a cloud-based platform. The council automated and streamlined... management of 6,700 km of roads and highway assets. This change saved costs, freed up internal IT resources, and improved efficiency. Council staff and residents now use a modern, user-friendly interface for reporting highway hazards. The solution also supports other departments, like the Streetworks Team, for better asset tracking and planning.
Aberdeenshire Council
- Government Administration
- Large
Aberdeenshire, UK
Brightly Confirm helped Aberdeenshire Council manage over 422,000 public works assets. The council unified multiple asset management systems into one... platform. Staff now collaborate better and track asset status in real time. Residents can report issues online, even for unnamed roads. IoT Smart Gullies warn of flooding and help prioritize drain cleaning. The council reduced inefficiencies and improved public service delivery.
City of Ann Arbor
- Government Administration
- Medium
Ann Arbor, USA
Brightly Predictor helped the City of Ann Arbor analyze streetlight data and present a clear funding case. City staff used... the tool to model scenarios and optimize investment for streetlight upgrades. Within 8 weeks, they secured a 137% increase in funding. The city is now on track to keep less than 10% of streetlights at end-of-life. Ann Arbor also saved IT costs by using one platform for multiple asset classes.
The Barossa Council
- Government Administration
- Small
Barossa Valley, Australia
Brightly's enterprise asset management platform helped the Barossa Council move from siloed systems to a single source of truth. The council improved... field mobility and communication, letting office staff send work orders directly to field crews. Using Brightly, they cut time spent grading customer requests by 33%. Predictive modelling now supports long-term capital planning and better asset decisions. The council manages $527M in assets and serves over 26,000 people.
Tasmanian Department for Education, Children and Young People (DECYP)
- Government Administration
- Large
Hobart, Australia
Brightly Assetic helped the Tasmanian Department for Education, Children and Young People improve work order efficiency by 70%. The department replaced... a finance-based platform with a fit-for-purpose asset management solution. Staff now track asset conditions and maintenance in real time, supporting faster repairs and better funding proposals. The new system enabled DECYP to secure record government funding for education infrastructure. Asset data now guides investment decisions and reduces insurance costs.
Sydney Olympic Park Authority (SOPA)
- Government Administration
- Medium
Sydney, Australia
Brightly helped Sydney Olympic Park Authority (SOPA) manage 158 ecological assets with a new strategic asset management plan. SOPA faced challenges... integrating natural assets into their broader asset management systems and lacked specialized knowledge. Brightly’s Predictor Platform enabled SOPA to audit assets, model funding options, and develop a 20-year plan. SOPA now has a costed, prioritized maintenance schedule and a sustainable framework for ecological asset management. This project is among the first in Australia to embed ecological asset data into a broader asset management system.
Staffordshire County Council
- Government Administration
- Large
Stafford, UK
Brightly's Community Central platform helped Staffordshire County Council improve citizen engagement and satisfaction. The council replaced its in-house reporting system... with a digital platform integrated with Jadu. Residents now report and track highway issues like potholes more easily. The new system reduced duplicate reports and made updates visible in real time. Customer satisfaction increased soon after launch. Council members use a dashboard to boost accountability and transparency.
Sorell Council
- Government Administration
- Small
Tasmania, Australia
Brightly Assetic helped Sorell Council boost productivity by 132%. The council integrated asset management with Microsoft Dynamics and other systems.... They moved from manual, siloed processes to real-time tracking and reporting. Staff now capture maintenance costs and manage assets more efficiently. The council achieved better financial transparency and audit compliance.
Hertfordshire County Council
- Government Administration
- Large
Hertfordshire, UK
Brightly Predictor helped Hertfordshire County Council's Highways department improve asset management. The team used predictive modelling and scenario tools to... plan budgets and future projects. They quickly generated live reports and visualisations, including Esri ArcGIS StoryMaps. This made it easier to show the impact of funding decisions. The solution supported smarter resource allocation and sustainable infrastructure planning.
Nottingham City Council
- Government Administration
- Large
Nottingham, UK
Brightly Confirm helped Nottingham City Council's funerals department move from paper-based processes to a digital system. The department now handles... nearly 200 Public Health funerals per year. With Confirm, staff can track applications, store legal documents, and respond to information requests instantly. The solution reduced manual work and freed up office space. Real-time data access improved efficiency and customer service.
New South Wales Land and Housing Corporation
- Government Administration
- Very Large
Sydney, Australia
Brightly Assetic and Predictor helped New South Wales Land and Housing Corporation manage 125,000 social housing properties. The organization shifted... from reactive to predictive maintenance using real-time data and dashboards. They reduced maintenance issues and improved property conditions for tenants. The solution enabled better funding decisions and won recognition at the 2022 Premier’s Award. LAHC now benchmarks properties and plans long-term maintenance with data-driven insights.
Moonee Valley City Council
- Government Administration
- Medium
Melbourne, Australia
Moonee Valley City Council moved from on-premise to Brightly’s Confirm OnDemand cloud solution. Over 320 employees and contractors now access... asset management data from anywhere. The council improved data security by using AWS-based architecture. Ongoing costs dropped with a predictable subscription model. IT staff now focus on value-adding work instead of system maintenance. Confirm OnDemand integrates with their CRM to handle 20,000 community inquiries.
North Lanarkshire Council
- Government Administration
- Large
North Lanarkshire, UK
Brightly Confirm Connect helped North Lanarkshire Council cut response times for public inquiries from up to four days to just one. The council manages... assets across 185,000 properties. Mobile dashboards let field officers update work status in real time. Staff now stay in the field, boosting productivity and saving on paper, fuel, and office space. Managers track tasks and cancellations easily, improving service for residents.
Lincolnshire County Council
- Government Administration
- Large
Lincoln, UK
Brightly’s Confirm asset management solution helped Lincolnshire County Council save over £1. 5m in five years. The council replaced spreadsheets...with a digital system for reporting and tracking road issues. Highways Officers now allocate resources and track repairs in real time. The system prevents duplicate jobs and improves collaboration across teams. Confirm Connect lets inspectors update jobs in the field, saving time and boosting efficiency.
Kent County Council
- Government Administration
- Large
Maidstone, UK
Brightly Software’s Confirm system helped Kent County Council centralise asset management. The council integrated safety barrier and cycle network data... into one platform. Staff now access detailed asset information quickly, reducing manual checks. The system improved data accuracy and made budget decisions easier. KCC also saved money by cutting subscription fees and improved collaboration with partners. The council can now manage road safety and cycling infrastructure more efficiently.
Gunnedah Shire Council
- Government Administration
- Small
Gunnedah, Australia
Brightly Assetic helped Gunnedah Shire Council centralise asset data and improve governance. The council managed $865 million in assets but... faced scattered data and outdated systems. Brightly led a six-week data migration, moving 30,000 assets into a single platform. The council passed its end-of-year audit and secured a special rate variation for funding. Asset management maturity and decision-making improved, supporting long-term infrastructure planning.
Golden Plains Shire Council
- Government Administration
- Small
Golden Plains Shire, Victoria, Australia
Brightly helped Golden Plains Shire Council create a single source of truth for asset data. The council faced challenges with... scattered data and manual processes. By migrating to Brightly’s cloud-based Assetic platform, they consolidated asset management and improved maintenance tracking. The council now uses data-driven insights for better decision-making and capital planning. Staff can see all maintenance activities and identify funding gaps across their asset portfolio.
The City of Edinburgh
- Government Administration
- Large
Edinburgh, UK
Brightly’s asset management solution helped the City of Edinburgh cut costs and improve public services. The council unified data from... roads, lighting, and other assets into one system. This reduced repair backlogs by 90% and improved repair performance to 95% on target. Missed waste collection complaints dropped by over 30%. The city expects to save £54 million in energy over 25 years with smart lighting. Staff now respond faster to issues and make better decisions using real-time data.
The City of Edinburgh Council
- Government Administration
- Large
Edinburgh, UK
Brightly Confirm helped the City of Edinburgh Council manage all city assets in one system. The council used Confirm to... cut costs, reduce repair backlogs by 90%, and improve repair performance to 95% on target. Resident complaints dropped, and missed waste collection complaints fell by over 30%. The integration with smart lighting is set to save £54 million in energy over 25 years. Confirm also made it easier for staff to respond to issues and plan future improvements.
City of Monash
- Government Administration
- Medium
Melbourne, Australia
Brightly ConfirmConnect helped the City of Monash manage two busy public golf courses. The city replaced manual, paper-based work schedules... with a cloud-based asset management system. Staff now access and update tasks in real time from the field. Leaders use better data to make smarter decisions about maintenance and staffing. The city improved efficiency, service levels, and course conditions with streamlined processes and live reporting.
Dorset Council
- Government Administration
- Medium
Dorset, UK
Brightly Confirm helped Dorset Council speed up highway maintenance. The council replaced a slow, paper-based process with a mobile asset... management solution. Now, residents can report issues online and inspectors get alerts right away. Field staff use mobile devices to update records instantly. Data that once took six to eight weeks to enter is now available in about 45 seconds. The council redeployed three admin staff and improved service for residents.
East Riding of Yorkshire Council
- Government Administration
- Large
East Riding, UK
Brightly Confirm helped East Riding of Yorkshire Council move asset management to the cloud. The council used Brightly’s Managed Services... to review and improve how they manage roads, streetlights, and parks. The migration reduced the IT team’s workload and improved efficiency across departments. Over 400 users now benefit from better training and support. The council can make faster, data-driven decisions for public infrastructure.
Department of Education Tasmania
- Government Administration
- Large
Hobart, Australia
Brightly's Predictor platform helped the Department of Education Tasmania secure $16. 5 million in COVID-19 stimulus funding. The department used...data-driven asset management to plan for over 25 years and justify future funding. They assessed all teaching spaces in detail and improved safety in student bathrooms. Decision makers now use evidence-based plans to optimize investments in education facilities. The department manages $3.1 billion in assets across 250+ sites.
City of Sydney
- Government Administration
- Large
Sydney, Australia
Brightly's Confirm platform helped the City of Sydney centralize asset data from over 60 sources into one registry. The city replaced... multiple asset registries with a single, integrated system. Confirm Workzone and Confirm Connect enabled mobile access for asset managers and contractors. This improved workflow, reduced software maintenance, and cut costs. Council staff can now quickly respond to resident requests and track asset usage more effectively.
City of Victor Harbor
- Government Administration
- Small
Victor Harbor, Australia
Brightly Assetic helped the City of Victor Harbor move from paper-based processes to a cloud asset management system. The city improved... efficiency across 33 asset classes and enabled real-time field crew updates. GIS integration allowed better asset mapping and stakeholder communication. The council achieved a 98% renewal ratio, ensuring sustainable long-term planning. Automated reporting and compliance features reduced manual work and improved data accuracy.
City of Topeka, Kansas
- Government Administration
- Small
Topeka, USA
Brightly Predictor helped the City of Topeka use existing pavement data to model funding scenarios for road maintenance. The city proved... it could meet pavement condition goals with a $24M annual budget, reducing roads at end of life from 10% to 4.7%. Increasing the budget to $31M would only improve the condition score by 3 points. The team gained actionable insights in eight weeks and used Esri Story Map to share results with city council and taxpayers.
City of Blue Springs, Missouri
- Government Administration
- Medium
Blue Springs, USA
Asset Essentials helped the City of Blue Springs, Missouri, automate work orders and track maintenance costs. The Parks & Recreation... team now uses the software daily for buildings, parks, and volunteer scheduling. They moved from reactive to preventive maintenance, reducing forgotten tasks and improving response times. The system provides real-time data on labor hours and costs, supporting funding requests. Staff can quickly access all maintenance records, making operations smoother and more efficient.
City of Salisbury
- Government Administration
- Medium
Adelaide, Australia
Brightly Confirm helped the City of Salisbury digitize field service operations. The council replaced paper-based processes with a digital asset... management system. Teams now use tablets to track jobs, inspections, and materials in real time. Managers see all asset data and job status on dashboards. Contractors update work progress directly in the system. The city improved efficiency, transparency, and budget tracking across 230,000 assets.
City of Asheboro, NC
- Government Administration
- Small
Asheboro, USA
Brightly's software helped the City of Asheboro cut costs by 68% in waste collection. Workers now use a mobile app... to mark waste locations, plan efficient routes, and report issues. The city saves three man days per week and finishes tasks in two days instead of five. The system also supports FEMA reporting and tracks maintenance for state compliance. Asheboro improved public service and freed up staff for other work.
City of Adelaide
- Government Administration
- Medium
Adelaide, Australia
Brightly helped the City of Adelaide modernize asset management. The city faced audit failures, high risk areas, and financial pressure... from COVID-19. Brightly and Chamonix led a project to align systems and improve processes. They merged 17 platforms into 7, eliminated manual spreadsheets, and empowered staff with over 100 tablets. The city now uses data-driven decisions and has reduced risk exposure. Community service levels improved despite budget cuts.
Bristol City Council
- Government Administration
- Large
Bristol, UK
Brightly’s Confirm system helped Bristol City Council streamline flood defence asset inspections. Before, staff recorded data by hand and entered... it into spreadsheets, causing errors and wasted time. Now, officers use ConfirmConnect on tablets to input data and upload photos directly on site. The system calculates asset condition scores automatically. This saves time, reduces errors, and keeps all records in one place. Staff trust the data more and can focus on other priorities.
Bristol City Council
- Government Administration
- Large
Bristol, UK
Brightly Confirm helped Bristol City Council manage its 200-km BNET CCTV and fibre network. Before, inspections and maintenance were tracked... on paper and records were scattered. With Confirm, the council created a central asset register and improved fault tracking. Contractors now use digital dashboards and mobile apps to update asset data. The council gained better risk management, contract oversight, and data accuracy. This led to more transparent operations and improved service levels.
Brighton & Hove City Council
- Government Administration
- Large
Brighton, UK
Brighton & Hove City Council used Brightly Software’s Confirm to modernise its highways asset management. The council replaced an old... system that was hard to use and unreliable. Confirm improved data reliability and made contractor workflows faster. Mobile tools let inspectors upload photos and records from the field. Online resident reports now go straight into the system, speeding up response times. The project finished on time and within budget, giving the council a stable platform for future asset management.
Transport Canberra and City Services
- Government Administration
- Large
Canberra, Australia
Brightly Assetic helped Transport Canberra and City Services manage playground assets with data-driven planning. TCCS faced aging playgrounds and limited... budgets, with 45% of playgrounds over 15 years old. Brightly Assetic enabled TCCS to set a goal for 75% of play spaces to be modern by 2028. Assetic and Esri tools visualized asset scenarios and linked service planning to asset management. This approach improved investment decisions and made planning clear for all stakeholders.
Glen Eira City Council
- Government Administration
- Medium
Melbourne, Australia
Brightly's Confirm and Confirm Connect helped Glen Eira City Council improve asset management and service delivery. The council faced challenges... with asset tracking, staff communication, and meeting community expectations. With Brightly's solutions, they achieved 100% on insurance audits for three years and streamlined procurement and financial processes. Real-time mobile updates reduced paperwork and improved efficiency. The council now responds faster to requests and manages risks better.
Adelaide Hills Council
- Government Administration
- Medium
Adelaide Hills, Australia
Brightly’s Confirm OnDemand helped Adelaide Hills Council move from on-premise to cloud asset management. The council improved field data accuracy... and enabled teams to plan and log work digitally. Automatic upgrades and cloud hosting reduced IT workload and costs. Field teams now capture asset details in real time, boosting efficiency. The council can onboard new users faster and improve asset data quality. User experience improved, especially for less tech-savvy staff.
Education Case Studies and Customer Success Stories with Assetic
Verona Area School District
- Education
- Medium
Verona, USA
Brightly’s Event Manager helped Verona Area School District manage over 50 facilities with ease. The software gave instant visibility into... bookings, setup, and cleaning needs. Color-coded dashboards made scheduling simple for a one-person department. Integrated billing let the district invoice and collect payments online. In the first year back after COVID, facility rental revenue reached $140,000. Event Manager saved time and increased community use of school spaces.
Brightly's Energy Manager helped Western Carolina University cut energy costs and usage. The university used the Allocations feature to track... energy by building, improving visibility and accuracy. They achieved a 55% reduction in BTU per square foot, leading the UNC system. Staff now make better decisions about repairs and updates using real-time data. The platform supports annual reporting and helps target resources for maximum savings.
Brightly's Asset Essentials helped Wake Forest University improve facilities management. The team switched from a costly legacy system to Asset... Essentials for better asset tracking and reporting. Staff now access work orders and asset data on mobile devices, speeding up maintenance and decision-making. The platform supports sustainability by tracking energy use and reusing equipment. Asset Essentials enables fast answers to student and leadership questions, boosting efficiency and transparency.
Brightly Predictor helped the University of Adelaide create a 25-year asset investment plan for over 300 buildings. The university used... predictive analytics to run 'What-If?' scenarios and prioritize building renewals. This approach let them identify funding reductions with acceptable building condition levels over 5–10 years. Leadership now uses data-driven insights to compare investment options and make informed decisions. Visual dashboards made it easy to communicate results to stakeholders.
Columbus School for Girls used Brightly’s Asset Essentials to improve maintenance efficiency. The school automated preventive maintenance and streamlined work... order requests for over 100 staff. Maintenance techs now save time with location tracking and photo attachments. Asset Essentials helps new leaders track overdue work and manage tasks. The school plans to add Event Manager to further improve operations.
Redlands Unified School District
- Education
- Medium
Redlands, USA
Brightly's Asset Essentials helped Redlands Unified School District cut work order turnaround from 30 days to 7 days. The mobile app... lets technicians update work orders in real time, reducing confusion and calls. Custom reporting features support compliance, reimbursement, and capital project tracking. Data-driven insights enabled the district to justify hiring and asset replacement. Asset Essentials supports smoother operations and better facility management for 26 schools.
Lewisville Independent School District
- Education
- Large
Lewisville, USA
Brightly’s Asset Essentials helped Lewisville Independent School District track work orders and access detailed analytics. The district customized reports to... drill down into specific facility issues and trends. Technicians now update work orders from the field using mobile devices, speeding up data entry and visibility. Managers use three years of historical data to plan work and set goals for maintenance completion. Reports from Asset Essentials support budget planning and hiring decisions. The software’s customization and audit trail ensure accurate, actionable data for the district.
Brightly's Asset Essentials helped Kirkwood Community College manage 5,000 assets and streamline maintenance. The college set up 10-year deferred maintenance... schedules and improved asset planning. With Asset Essentials analytics, Kirkwood benchmarks 11,000 annual work orders and tracks KPIs. 44% of work orders are preventive, with a goal to reach 50%. 74% of reactive work orders are completed in 7 days, aiming for 80%. The software supports data-driven facilities management and long-term planning.
Boston Public Schools uses Data Share to manage 125 buildings and support over 48,000 students. The platform helps the facilities... team track building conditions, set goals, and make data-driven decisions. Data Share reduces emergency maintenance needs and cuts costs by improving preventive maintenance schedules. The public dashboard increases transparency and boosts community engagement. More citizens now participate in planning and funding discussions for school facilities.
Brightly Asset Essentials and Energy Manager helped Hamilton Southeastern Schools save over $300,000 in annual energy costs. The district maintained... energy use levels even after adding 200,000 sq. ft. of new facilities. Data-driven reports increased funding transparency and inspired students and staff to join energy-saving efforts. The school district completed 15,000 work orders each year using the software. Students learned about energy use with real data from their own schools.
Brightly Energy Manager helped Davis School District cut energy use by 17% even as their facilities grew by 40%. The district saved... hundreds of thousands of dollars by catching billing errors and optimizing energy decisions. Leaders used the software to track usage, compare building performance, and guide upgrades like LED lighting. Odyssey Elementary improved its energy efficiency over 10 years, with EUI dropping from 15 to 11.8. The district won the 2024 Utah Energy Champion award for these achievements.
Brightly’s Asset Essentials helped Concordia University manage maintenance across two campuses. The software streamlined work order management for preventive and... reactive tasks. Staff and students can now submit facility requests easily. Asset Essentials improved parts tracking, asset mapping, and reporting. The system also enhanced budgeting and planning with better data visibility. Concordia values the ongoing product improvements and responsive customer service.
Brightly Asset Essentials helped Bates College move from an on-premise CMMS to a cloud-based system. The IT team no longer... spends time on system maintenance and updates. Now, they focus on supporting facilities with integrations and process improvements. The facilities team uses API features to automate work order prioritization and provide completion dates. The college benefits from a scalable, cost-effective solution that fits their needs as a small liberal arts institution.
Brightly Asset Essentials helped Baltimore City Public Schools manage 150 buildings and 17 million square feet. The district automated work... order processes and improved preventive maintenance. Staff can now quickly report and resolve issues, keeping students safe. The software made it easy to access maintenance data and justify capital project requests. BCPS uses data to show costs and needs to state and local stakeholders.
Allen Independent School District
- Education
- Large
Allen, USA
Brightly helped Allen Independent School District move all departments to one software system. The district replaced multiple tools for maintenance... and event management with Brightly. Staff now save time on work orders and event scheduling. Reports are easier to generate and share. Invoicing and cost recovery are faster and more accurate. The district receives payments more quickly and has no outstanding dues for events.
Windsor Park used TheWorxHub to improve facility management. The old system was paper-based and hard to use. TheWorxHub made it... easy to track work orders and equipment history. Staff can now quickly access maintenance records and reports. The system helps bill for extra resident services and manage assets. It also supports compliance with inspectors and saves time for the team.
Brightly’s TheWorxHub helps Holland Home manage daily operations across three senior living campuses. Staff use the software to track work... orders, run reports, and improve communication. TheWorxHub makes it easy to access maintenance data and validate team performance. Holland Home saw a significant increase in efficiency and better scheduling. The platform supports best practices for asset management and preventive maintenance.
Riverview Retirement
- Hospital & Health Care
- Small
Spokane, USA
Riverview Retirement used TheWorxHub to move from paper work orders to a digital system. The team now manages all maintenance... requests electronically, saving time and improving efficiency. Daily labor productivity reports help track work and resource use. The reporting feature supported hiring a licensed electrician by showing clear work order data. Staff satisfaction improved, and the process became seamless for everyone involved.
Brightly TheWorxHub helped Care New England streamline preventive maintenance. The health system replaced manual work order tracking with real-time, web-based... tools. Staff can now submit and monitor work orders easily from any device. Reporting for audits is faster and more accurate. Customization and risk scoring features make asset management simple. The team values direct support from Brightly specialists.
Regional Health System
- Hospital & Health Care
- Very Large
Brightly Origin helped a regional health system manage capital planning for 625+ locations. Before, they used spreadsheets and missed key... maintenance needs. With Origin, leaders use predictive investment models and risk scoring to see all facility needs. The system improved communication between facility managers and executives. The board approved a 5-year infrastructure investment plan after seeing the results.
Presbyterian Senior Living
- Hospital & Health Care
- Medium
Dillsburg, USA
TheWorxHub by Brightly helped Presbyterian Senior Living replace outdated maintenance software. Staff quickly learned the new system, improving workflow and... efficiency across nine senior care campuses. Technicians now access information faster and use smartphones in the field. Compliance improved with easier scheduling of preventive maintenance and digital inspection records. Capital planning is simpler with better asset lifecycle data and reporting.
McLaren Health Care
- Hospital & Health Care
- Large
Grand Blanc, USA
Brightly Origin helped McLaren Health Care increase annual facilities funding by 25%. The team replaced spreadsheets with Origin to track... capital needs and standardize data across 14 hospitals. Leadership gained trust in the data, leading to more funding and better decision-making. McLaren improved its Facility Health Index scores by 6% to 8%. The system also met annual cost reduction goals of 3% to 5%. New acquisitions were integrated smoothly using standardized data templates.
Martha's Vineyard Hospital
- Hospital & Health Care
- Medium
Oak Bluffs, USA
Brightly's TheWorxHub helped Martha's Vineyard Hospital cut work order completion times from months to 3-5 days. The hospital increased preventive... maintenance tasks from 20 to 300 per month, improving safety and reducing reactive work. Over half of the hospital's 633 employees now use the system to request work, boosting communication and transparency. Automated reports save hours and support budget planning. Energy Manager lets the hospital track utility bills and validate energy savings, supporting new conservation programs.
Glenaire Retirement Community
- Hospital & Health Care
- Medium
Cary, USA
TheWorxHub by Brightly helped Glenaire Retirement Community complete most work orders within two days. Staff used mobile tools to manage... maintenance, housekeeping, security, and room bookings. In 2019, they finished 11,097 maintenance and 47,809 housekeeping work orders. The platform improved transparency, resident satisfaction, and department collaboration. Staff now track 843 assets and manage 17,000 room bookings with one system.
Children's Health
- Hospital & Health Care
- Large
Dallas, USA
Brightly’s Origin software helped Children’s Health Dallas secure $20 million in capital funding. The facilities team used asset analytics to... build 10-year financial plans and justify funding requests. Origin enabled strategic scenario planning for expansions and upgrades. The team saved millions by optimizing infrastructure investments. Leaders made better decisions using real-time data from Origin.
Canterbury Court used TheWorxHub by Brightly to manage maintenance for its senior living community. The software helped reduce work order... calls and made it easy for residents to submit requests online. Compliance and reporting improved, allowing the team to spot trends and justify hiring more staff. Mobile features increased team efficiency, with more work orders completed daily. Brightly's support and flexible software made operations smoother for both staff and residents.
Bonner General Health
- Hospital & Health Care
- Small
Sandpoint, USA
Brightly TheWorxHub helped Bonner General Health move from paper-based work orders to a cloud system. The hospital tracked 2,100 work... orders in seven months. Staff now use mobile apps to gather data and finish tasks faster. The software improved accountability and made it easy to report on spending and productivity. Leaders can now justify capital requests and track compliance work with clear data.
Bonner General Health
- Hospital & Health Care
- Small
Sandpoint, USA
Bonner General Health used TheWorxHub from Brightly to replace a paper-based work order system. The hospital now tracks 2,100 work... orders in seven months. Staff use the software to manage maintenance, compliance, and capital requests. Reporting is easier, helping the team show value and improve efficiency. The mobile app speeds up data capture and work completion.
Manufacturing Case Studies and Customer Success Stories with Assetic
Cirrus Aircraft
- Manufacturing
- Medium
Duluth, USA
Brightly's Asset Essentials mobile app helped Cirrus Aircraft improve maintenance efficiency. Workers now log work orders on their phones, scan... assets with QR codes, and update progress using dictation. This made it easier to track work orders and pinpoint locations. Training increased adoption and reduced reliance on sticky notes and phone calls. The app simplified reporting and sped up maintenance updates across multiple facilities.
Tekniplex used Brightly’s Asset Essentials to centralize maintenance management across over 50 plants. The company replaced multiple legacy systems with... one platform, making it easier to manage work orders, preventive maintenance, and parts. Asset Essentials helped Tekniplex onboard new facilities quickly after acquisitions. The solution also enabled custom workflows for calibration and equipment monitoring. As a result, Tekniplex improved asset health and avoided potential failures.
Brightly’s Asset Essentials helps SKANA Aluminum manage maintenance and inventory. The system tracks parts and work orders, reducing downtime. SKANA... uses data from Asset Essentials to decide when to repair or replace equipment. This supports better purchasing and funding decisions. Leadership can see clear ROI from these data-driven choices. The tool is simple and easy for the team to use.
Brightly’s Asset Essentials helped Plexus Corp move from Excel to a robust facilities management system. The team now manages 231... assets and has generated 640 work orders, improving preventive maintenance and audit readiness. Asset Essentials gives clear daily task lists, better data visibility, and accurate asset histories. The live chat support and intuitive interface made adoption easy. Plexus now has stronger maintenance, better reporting, and global process alignment.
Siemens Electrical Products Business, North America
- Manufacturing
- Very Large
USA
Brightly's Asset Essentials and Origin helped Siemens Electrical Products Business, North America connect 12 plants that used seven different CMMS systems. The new system... let teams share spare parts and maintenance knowledge, cutting downtime. Mobile work order tools made preventive maintenance faster and easier. Siemens can now forecast capital needs for the next 15 years. The company set a new standard for plant efficiency and long-term planning.
Cornerstone Building Brands
- Manufacturing
- Very Large
Cary, USA
Brightly’s Asset Essentials helped Cornerstone Building Brands save over $400,000 in maintenance costs across multiple facilities. The company replaced an... outdated CMMS with Asset Essentials, gaining fast access to work order data and better visibility for operations. Improved inventory tracking led to smarter parts purchasing and less downtime. The solution made it easy to replicate maintenance plans at 30 sites. Brightly’s team provided training and support, helping Cornerstone scale the system nationwide.
Rinnai America Corporation
- Manufacturing
- Large
Griffin, USA
Brightly's Asset Essentials helped Rinnai America streamline maintenance at its new 330,000 sq. ft manufacturing facility. The team quickly implemented... the software, making it easy to track repairs and store equipment data. Asset Essentials automated preventive maintenance alerts, reducing downtime. The system also provided data to justify hiring and budget requests. Rinnai now tracks all work orders and repairs in one place, improving efficiency.
Brightly's Asset Essentials helped BuildASign. com organize and track all maintenance and facilities work orders. The maintenance team uses the...tool daily to manage preventive and unscheduled repairs. Asset Essentials' dashboard and inventory alerts reduce downtime by ensuring parts are always in stock. After analyzing work order data, the team fixed a recurring equipment issue, resulting in about 100 fewer work orders during the 2022 holiday season. The software gives leaders data to make better decisions and plan equipment lifespans.
Food & Beverages Case Studies and Customer Success Stories with Assetic
Southern Glazer’s Wine & Spirits
- Food & Beverages
- Very Large
Miami, USA
Brightly Asset Essentials helped Southern Glazer’s Wine & Spirits standardize maintenance across 30+ distribution centers. The company moved from siloed,... inconsistent processes to a unified, data-driven approach. They achieved a 90% preventative maintenance rate and cut downtime by 7% in three years. Work order completion rates rose from 60% to 83%. Inventory parts and dollars on hand dropped by 11%, freeing up capital and improving vendor negotiations.
A leading California wine company
- Food & Beverages
- Large
USA
Brightly’s Asset Essentials helped a leading California wine company move from paper-based to digital maintenance management. The company replaced an... unsupported legacy system, making work order processing faster and easier. Maintenance staff now use a mobile app to track and fulfill work orders, saving time and reducing paperwork. The new system improved scheduling and on-time completion of critical tasks. Staff can quickly find parts and manage inventory, boosting efficiency across seven plants and thousands of vineyard acres.
Pepsi Bottling Ventures
- Food & Beverages
- Large
Garner, USA
Brightly's manufacturing work and asset software helped Pepsi Bottling Ventures move from a manual, paper-based work order system to a digital platform. The switch eliminated... 20 hours per week spent on organizing work orders. PBV now manages over 76,000 work orders with improved accuracy and visibility. Technicians use tablets to enter work orders, reducing lost orders and making the process easier. The result is significant time and labor savings, plus better tracking of equipment expenses.
Brightly’s Asset Essentials helped MadTree Brewing find $35,000 in missing inventory. The team quickly added all parts to the new... system in just two days. The mobile app saved at least 10 labor hours each week. Now, all staff can submit work orders, speeding up job completion. MadTree plans to use Asset Essentials data to support future hiring.
Asset Essentials helped CS Beef Packers track parts, labor, and equipment. Weekly maintenance reports showed which parts were used most.... This helped them spot costly equipment issues early. They replaced a part with a new machine, saving money in five weeks. Labor and asset tracking improved with Asset Essentials. The team found Brightly’s support honest and responsive.
Utilities Case Studies and Customer Success Stories with Assetic
Wannon Water
- Utilities
- Medium
Warrnambool, Australia
Brightly Predictor helped Wannon Water optimize asset management and justify investments. The tool enabled a data-driven, 10-year renewal plan for... sewer and water treatment assets. Wannon Water identified a $3M savings opportunity in its sewer renewal program. The solution improved risk analysis and stakeholder engagement. Implementation took just three months, boosting reporting and planning capabilities.
Brightly’s Asset Essentials helped Penn Waste Recycling Center track and manage equipment maintenance. Before a major fire, the center achieved... 96% to 98% uptime, above industry average. After rebuilding with more advanced equipment, Asset Essentials enabled the team to set new maintenance schedules and maintain 91% to 92% uptime in the first 17 months. The software made it easy to track work, access historical data, and secure manufacturer replacements. Penn Waste aims to reach 95% uptime by month 20 using Asset Essentials.
Brightly Confirm helped Busselton Water move from paper to digital asset management. The utility serves over 30,000 people and manages... 363km of pipelines. With Confirm, they now track assets, schedule jobs, and meet audit needs in one system. Work orders are completed up to a week faster. The regulator extended their audit period from two to three years. Busselton Water is now more efficient and organized.
Hospitality Case Studies and Customer Success Stories with Assetic
Royal Oaks
- Hospitality
- Medium
Sun City, USA
TheWorxHub helped Royal Oaks, a senior living community, organize and streamline facilities management. Staff now track inventory in one place,... making it easier to find items and control costs. Drivers use TheWorxHub app on iPhones to manage transportation schedules, reducing radio calls and improving rider experience. Maintenance teams use timers to track tasks, helping managers make better staffing decisions. Royal Oaks values the product's customer service, which supports smooth operations.
Brightly CMMS helps Georgia Aquarium track work orders for 11. 3 million gallons of water. The system lets managers see...daily work order stats and prioritize tasks. It supports compliance by documenting maintenance for inspections. Reports show workload and help justify staffing needs. Staff find the software easy to use and value Brightly's support.
Construction Case Studies and Customer Success Stories with Assetic
Service Stream
- Construction
- Very Large
Melbourne, Australia
Brightly Confirm asset management software helped Service Stream manage Peninsula Link in Melbourne. The software provided a central asset register... and improved audit reporting. Service Stream used Confirm for routine and emergency maintenance, meeting complex PPP contract requirements. The solution enabled faster incident response and minimized congestion. Accurate data and reporting supported contract compliance and asset lifecycle management.
Brightly Predictor helped Ventia and the Western Australia Department of Transport manage over 1,400 navigation aids and 35 marine facilities. The scenario modelling... tool used real asset data to simulate funding strategies and predict long-term asset conditions. This approach enabled proactive planning and supported a strong business case for increased capital investment. The solution improved risk mitigation and stakeholder confidence. It also set a repeatable method for other asset owners facing similar challenges.
Events Services Case Studies and Customer Success Stories with Assetic
The Ranch, Larimer County’s Event Complex
- Events Services
- Small
Loveland, USA
Brightly’s Asset Essentials helped The Ranch manage 3,000 events each year. The team switched from other CMMS tools to gain... more flexibility. They now track maintenance for a 6,800-seat venue and monitor outsourced work. Brightly Predictor lets them plan repairs and avoid downtime. The Ranch can now adjust schedules and keep events running smoothly.
Brightly’s Asset Essentials Enterprise helps ASM Global manage contract compliance for over 350 venues worldwide. The platform enables preventive maintenance... scheduling, tracks unscheduled work, and provides detailed compliance reports. ASM Global can quickly onboard new venues, regardless of size or type, using scalable tools. Ongoing training and support from Brightly ensure high user adoption and efficient operations. The solution streamlines maintenance, supports growth, and improves reporting for venue management.
YMCA of Delaware
- Non Profit Organization Management
- Medium
Wilmington, USA
Brightly software helped YMCA of Delaware save over $1. 5 million in operations costs. The organization reduced energy costs by...26% and cut electric use by 10% and gas use by 5%. Brightly enabled them to centralize facilities management and track over 70,000 work requests. In 2017, 96% of corrective work orders were completed on time. Data from Brightly supports annual reporting and smarter resource allocation.
Peabody Group
- Non Profit Organization Management
- Large
London, UK
Peabody Group used Brightly Confirm to manage assets in Thamesmead, London. They replaced paper and spreadsheets with a digital system... for tracking parks, waterways, and infrastructure. Inspectors now use mobile devices to record data and report issues in real time. The solution supports £7 million of work per year and enables precise service charge estimates for every site. Peabody now has a clear, live view of all assets and improved customer satisfaction.
Real Estate Case Studies and Customer Success Stories with Assetic
Royal Centre (managed by Warrington PCI Management)
- Real Estate
- Medium
Vancouver, Canada
Brightly’s Stream software helped Royal Centre track energy, water, and carbon usage. The property management team used real-time analytics to... spot utility anomalies and plan sustainability projects. Royal Centre reduced emissions by over 30% and saved $1.6M in utility costs. The building achieved LEED Gold and improved its ENERGY STAR score by 40 points. Stream enabled compliance with Vancouver’s strict energy regulations.
Canadian Commercial Real Estate Company
- Real Estate
- Very Large
Calgary, Canada
Brightly Stream helped a large Canadian commercial real estate complex in Calgary cut utility costs by $425,000 in one year. The company faced... a 50% spike in utility rates, reaching CAD $2.2M in annual costs. By using Brightly’s platform and analytics, they fine-tuned building operations and upgraded equipment. This led to a 25% reduction in costs and improved energy performance. The solution also supported their sustainability goals.
Engineered Controls
- Mechanical Or Industrial Engineering
- Small
Reno, USA
Brightly helped Engineered Controls quickly set up their asset management system. The implementation process included data upload, configuration, and hands-on... training. All equipment was added to the system without manual entry. The system is easy to use and logical. The team received ongoing support and access to training resources.
Sydney Trains
- Transportation/Trucking/Railroad
- Large
Sydney, Australia
Brightly helped Sydney Trains use advanced analytics for asset management. Sydney Trains needed to balance cost, risk, and performance when... planning maintenance. Brightly built a model to help choose and prioritize work programs. The solution used visualizations to show different asset scenarios. This helped leaders make better decisions and improved planning for maintenance and renewals.
National Highways renews £8m asset management contract with Brightly Software
London, UK
National Highways has renewed its contract with Brightly Software for the Confirm enterprise asset management system, valued at over £8m. The system supports... asset and workflow management, integrating with multiple databases for infrastructure maintenance. The renewal ensures operational continuity and aligns with National Highways' asset management transformation program.
Brightly Software completes integration as Siemens brand
Munich, Germany
Brightly Software has completed its integration into Siemens, finalizing a four-year acquisition process. Now branded as Asset Management Software, it... enhances Siemens' capabilities in asset performance and operational efficiency. This cloud-based, AI-driven platform supports smart building initiatives, enabling data-driven decision-making and sustainability goals.