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Retail Case Studies and Customer Success Stories with Smartly.io

 

Emma Sleep - Retail - Large

Frankfurt, Germany

Smartly’s Performance+ helped Emma Sleep boost Pinterest campaign results. Performance+ drove 28% of Pinterest revenue in November. Emma Sleep achieved... a 10.4 ROAS, beating their usual benchmarks. In Germany, Performance+ campaigns delivered 25% more revenue than business as usual. Smartly’s automation and creative tools enabled scalable, brand-consistent ads. Emma Sleep was the first to test Performance+ on Pinterest with Smartly.

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NiceHair - Retail - Medium

Denmark

Smartly’s AI-powered background removal tool helped NiceHair improve ad performance. s360 used the tool to remove white backgrounds from thousands... of product images. This allowed for more creative and brand-consistent ads. A/B testing showed a 33% lower CPA, 17% higher CTR, and 43% higher ROAS. The solution scaled easily across NiceHair’s large product catalog.

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FACES - Retail - Large

Dubai, UAE

Smartly helped FACES migrate from Google Video Action Campaigns to Demand Gen campaigns in just 48 hours. FACES saw a... 39% increase in click-through rate and a 40% drop in cost per click. The platform unified creative, media, and reporting, making campaign launches faster and easier. FACES now repurposes creative assets across channels, boosting efficiency and agility. Team members say Smartly saves 30 minutes per campaign and makes ad editing much smoother.

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Boots UK - Retail - Very Large

Nottingham, UK

Smartly Conversational Ads helped Boots UK boost holiday campaign results. Boots used interactive chat ads on Facebook Messenger and Instagram... Direct to recommend gifts. This approach led to a 4.6x increase in conversion rate and a 49% lift in sales campaign performance. Cost per acquisition dropped by 11%. Boots gained new insights into shopper behavior and plans to use Conversational Ads in future campaigns.

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Photowall - Retail - Medium

Stockholm, Sweden

Smartly helped Photowall automate and scale user generated content for ads. Photowall used Smartly’s template tools to create 204 ads... across 22 markets. The solution saved them over 24 hours each week. They reached more people on Instagram Reels with localized, high-performing creative. Automation made it easy to keep content fresh and tailored for each audience.

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NiceHair - Retail - Medium

Denmark

Smartly’s AI-powered background removal tool helped NiceHair improve ad performance. s360 used the tool to remove white backgrounds from thousands... of product images. This made the ads look more creative and kept the brand consistent. A/B testing showed a 33% lower CPA, 17% higher CTR, and 43% higher ROAS. The solution let NiceHair scale creative ads across their catalog quickly.

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Boots UK - Retail - Very Large

Nottingham, UK

Boots UK used Smartly Conversational Ads for a holiday gifting campaign. The ads let shoppers chat on Facebook Messenger or... Instagram Direct to get personalized gift recommendations. This interactive approach led to a 4.6x increase in conversion rate and a 49% lift in sales campaign performance. Boots also saw a 6% increase in ROAS and an 11% drop in CPA. The campaign gave Boots new insights to improve future shopper experiences.

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FACES - Retail - Large

Dubai, UAE

Smartly helped FACES migrate from Google Video Action Campaigns to Demand Gen campaigns in just 48 hours. FACES saw a... 39% increase in click-through rate and a 40% drop in cost per click. The platform unified creative, media, and reporting, making campaign launches faster and easier. FACES now repurposes creative assets for YouTube and manages campaigns across channels with less effort. The team saves about 30 minutes per campaign and enjoys smoother ad editing and faster workflows.

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FACES - Retail - Large

Dubai, UAE

Smartly’s Video Template solution helped FACES, a leading beauty retailer in the Middle East, create dynamic product videos from static images for Meta Advantage+ catalog ads. FACES launched campaigns... quickly without extra production time. They saw a 41% increase in purchases, a 12% rise in ROAS, and a 29% drop in CPA. The solution saved time, boosted productivity, and sped up time to market. FACES credits Smartly for unlocking new growth opportunities and improving campaign profitability.

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Emma Sleep - Retail - Large

Frankfurt, Germany

Smartly's Generative AI Assist helped Emma Sleep remove background graphics from over 1,000 product images. This enabled Emma Sleep to... quickly scale creative production and launch DPA campaigns using templates. The new workflow led to a 125% uplift in ROAS and a 246% increase in conversion rate. Emma Sleep also saw a 42% decrease in CPA. The team saved time and resources while expanding campaign reach across markets.

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Under Armour - Retail - Large

Baltimore, USA

Under Armour used Smartly to merge 13 separate country and language catalogues into one cross-border catalogue for their European markets. This change saved... hours of manual work and let the team manage all ads from a single campaign. The paid social team could now focus on creative work and use Smartly’s image templates to showcase thousands of products. The new setup doubled their return on investment and improved campaign efficiency by letting the algorithm allocate budgets to top-performing regions.

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TechStyle Fashion Group - Retail - Large

El Segundo, USA

Smartly's Bid Multipliers helped TechStyle Fashion Group boost ad performance. The team saw an 11% increase in click-to-lead conversions and... a 45% rise in clicks to VIP conversions. They also cut CPA for VIP conversions by 30%. Bid Multipliers let them focus more on Instagram without splitting audiences. TechStyle saved time by keeping campaign structures simple.

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Foot Locker - Retail - Very Large

New York City, USA

Smartly's Gen AI helped Foot Locker refresh over 10,000 product images for their ads. The new AI-generated creatives matched the... website and kept brand consistency. Foot Locker saw a 32% increase in click-through rate. Cost per acquisition dropped by 28% compared to their old ads. The solution made campaign setup faster and improved performance across European markets.

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Hawkers - Retail - Medium

Spain

Smartly. io's Collaborative Ads helped Hawkers boost sales on a partner site by 158%. Hawkers used Smartly.io to run marketing...campaigns in APAC, where they had no direct sales. The tool let Hawkers promote their products through e-commerce partners and manage campaigns from their own Facebook accounts. Hawkers saw a 50% month-over-month increase in APAC sales. Collaborative Ads also helped Hawkers build their brand in new markets.

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Transportation/Trucking/Railroad Case Studies and Customer Success Stories with Smartly.io

 

KLM Royal Dutch Airlines - Transportation/Trucking/Railroad - Very Large

Amstelveen, Netherlands

Smartly’s Video Templates helped KLM Royal Dutch Airlines boost video ad efficiency. KLM needed to scale personalized video ads for... social media but manual creation was not feasible. Smartly automated the process, turning still assets into dynamic videos for top destinations. The campaign ran in four test markets and focused on upper-funnel prospecting. KLM saw a clear lift in CTR and upper funnel metrics from adding video to their creative mix.

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Uber Freight - Transportation/Trucking/Railroad - Large

San Francisco, USA

Uber Freight used Smartly. io’s Modular Video Approach to boost ad performance. They created over 25 short-form video ads to...test what worked best for different audiences. This led to a 108% increase in click-through rate and a 43% drop in cost-per-click. Cost per sign up for fleet fell by 36%. Smartly.io’s creative automation helped Uber Freight quickly build and test many video ads, improving engagement and guiding future creative decisions.

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KLM Royal Dutch Airlines - Transportation/Trucking/Railroad - Very Large

Amstelveen, Netherlands

Smartly's Predictive Budget Allocation helped KLM Royal Dutch Airlines automate budget shifts across channels. The solution cut analysis time from... two hours to just 15 minutes per week. KLM saw a 10.5% drop in overall CPA and a 28% decrease in prospecting CPA. CPM fell by 62%, and unique reach rose by up to 20%. The team spent less time on manual tasks and more on strategic projects.

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DiDi - Transportation/Trucking/Railroad - Very Large

Beijing, China

Smartly's Predictive Budget Allocation helped DiDi lower its cost per install by 6%. DiDi wanted to get more app installs... and reach new users across many markets. The tool used a custom KPI to move budgets between channels and campaigns. DiDi saw a 10% increase in installs and a 10% higher conversion rate. The solution removed manual work and let DiDi focus on results.

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Consumer Electronics Case Studies and Customer Success Stories with Smartly.io

 

Grover - Consumer Electronics - Medium

Berlin, Germany

Smartly. io Workspaces gave Grover a single dashboard to manage Meta’s Advantage+ Shopping Campaigns. The team worked together to launch...and optimize ads, saving time and effort. Grover used dynamic templates for different ad formats. They saw a 19% drop in customer acquisition cost and a 70% decrease in cost per action. Conversions increased by 43%.

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Samsung Electronics - Consumer Electronics - Very Large

Suwon, South Korea

Smartly Brand Pulse helped Samsung Electronics lower cost per completed view by 49. 7%. The tool enabled real-time adjustments to...ad campaigns, letting Samsung reallocate budgets and refine their media mix. Samsung eliminated frequency wastage and hit their upper funnel marketing targets. Brand Pulse provided real-time, privacy-safe metrics across channels. Samsung saw a 12.5% reduction in cost per reach.

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Media Production Case Studies and Customer Success Stories with Smartly.io

 

The Times - Media Production - Medium

London, UK

Smartly helped The Times automate ad creative production for Meta Advantage+ campaigns. Using dynamic image templates and automation feeds, The... Times tripled creative output without extra effort. This led to a 2x increase in subscriptions and an 84% higher conversion rate. Cost per acquisition dropped by 55%. The Times now explores video templates for even more engaging ads.

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FanDuel - Media Production - Large

New York, USA

Smartly's Managed Service team helped FanDuel scale Snapchat ad spend by 4. 5x during peak sports season. The team automated...and optimized campaigns, saving 5 hours of work. FanDuel saw a 39% drop in cost per acquisition month over month. Smartly's platform enabled quick bid and budget changes across 25+ campaigns. The solution also improved creative updates for time-sensitive ads.

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Hospitality Case Studies and Customer Success Stories with Smartly.io

Jumeirah - Hospitality

Smartly helped Jumeirah improve hotel advertising with AI-powered Predictive Budget Allocation and campaign automation. Jumeirah used machine learning to make... over 1,000 automated optimizations. This led to a 109% increase in return on ad spend (ROAS) and a 59% drop in cost per click (CPC). Automation saved 372 hours of manual work. Campaign management became faster and more efficient across all hotel locations.

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Jumeirah - Hospitality

Smartly’s AI-powered advertising platform helped Jumeirah improve hotel advertising. Jumeirah used Predictive Budget Allocation and campaign automation to manage many... campaigns across hotel locations. The AI made over 1,000 automated optimizations for their KPIs. Jumeirah saw a 109% increase in ROAS, a 59% drop in CPC, and saved 372 hours. The solution made their ad process faster and more efficient.

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Consumer Services Case Studies and Customer Success Stories with Smartly.io

 

talabat - Consumer Services - Large

Kuwait City, Kuwait

Smartly’s Video Templates helped talabat lower their cost per acquisition by 12% on TikTok. talabat used Smartly to turn static... catalog images into video ads, making ad creation faster and easier. The campaign achieved a 42% higher click-through rate and 11% more reach than static ads. talabat could reuse templates from Meta and create new ones for TikTok, saving time. The results led talabat to plan wider adoption of video templates across all markets.

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talabat - Consumer Services - Large

Kuwait City, Kuwait

Smartly’s Video Templates helped talabat lower their cost per acquisition by 12% on TikTok. talabat used Smartly to turn static... catalog images into video ads, scaling creative production across thousands of products. The campaign achieved a 42% higher click-through rate and 11% more reach than static ads. Smartly’s automation and unified platform saved talabat time and enabled easy cross-channel scaling. talabat plans to expand video templates to all markets after these strong results.

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Automotive Case Studies and Customer Success Stories with Smartly.io

 

Kavak - Automotive - Large

Mexico City, Mexico

Kavak used Smartly AI Scene Generation to speed up their creative process by 30 times. They needed to make more... ad creatives but wanted to avoid slow photoshoots. With Smartly AI Studio, they made new AI-generated backgrounds for ads in Chile and then expanded to Mexico. This helped them lower cost per lead by 41% and increase click-through rate by 46%. Kavak also broke their record for most leads in a single day.

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Kavak - Automotive - Large

Mexico City, Mexico

Kavak used Smartly AI Scene Generation to speed up their creative process by 30 times. They needed to make new... ad creatives without slow photoshoots. With Smartly AI Studio, they made AI-generated backgrounds for ads in Chile and then expanded to Mexico. This helped them break their record for leads in a single day. Kavak saw a 41% drop in cost per lead and a 46% rise in click-through rate.

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Food & Beverages Case Studies and Customer Success Stories with Smartly.io

Deliveroo - Food & Beverages

Smartly helped Deliveroo reach more local customers with hyperlocal ads. Deliveroo used Automated Ads and Video Templates to promote "Local... Golds" restaurants. The campaign led to a 47% lower cost per incremental acquisition. Engagement rate increased 5 times. Deliveroo delivered 124% more incremental orders.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with Smartly.io

 

Noom - Health, Wellness And Fitness - Large

New York, USA

Noom used Smartly for Google Demand Gen to boost their food and wellness app. They wanted to reach more users... and support their paid social campaigns. Smartly helped Noom extend short-form video ads to Google platforms like YouTube, Discover, and Gmail. Noom saw a 19% performance uplift over business as usual. They also increased conversions among users aged 55 and older by 46%.

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