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Information Technology and Services Case Studies and Customer Success Stories with Sendoso

Tealium - Information Technology And Services - Medium

San Diego, USA
Direct mail campaign optimization Sales enablement for pipeline growth Customer engagement Sales enablement

Tealium used Sendoso to overhaul its direct mail strategy. The team replaced eGifts with high-value physical gifts, like Ember mugs,... to capture prospects’ attention. This change led to a 38% year-over-year increase in pipeline influenced by Sendoso programs and a 24% boost in meetings set. Tealium’s sales team saw an 80% increase in buy-in for direct mail. The success prompted Tealium’s overseas divisions to adopt Sendoso for automated gifting and sales enablement.

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Talkdesk - Information Technology And Services - Medium

San Francisco, USA
Direct mail automation for ABM Sales and marketing alignment Account-based marketing Sales enablement

Talkdesk used Sendoso to automate direct mail in their account-based marketing campaigns. Before Sendoso, the marketing team spent 12 hours... a week on manual tasks like sourcing gifts and tracking shipments. With Sendoso, they sent 297 packages and integrated the process with Salesforce. This saved about 12 hours per week and empowered the sales team with personalized gifting options. The new workflow generated over $2.3M in pipeline and improved campaign tracking.

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Gong - Information Technology And Services - Medium

San Francisco, USA
Account-based marketing outreach Sales meeting scheduling Customer engagement Lead generation

Gong used Sendoso to break into key accounts and generate over 400 new opportunities. The team sent creative gifts like... mini gongs and piñatas to capture attention and spark conversations. These direct mail campaigns led to a 14% conversion rate in enterprise segments and influenced nearly $33M in pipeline. Meeting show rates increased by 50% with personalized eGift cards. Gong’s approach helped build strong relationships and drove significant pipeline growth.

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Automox - Information Technology And Services - Medium

Boulder, USA
Account-based marketing campaign execution Personalized direct mail outreach Customer engagement Lead generation

Automox used Sendoso to launch a Star Wars-themed direct mail campaign targeting IT operations prospects. On the first day, they... booked ten demo meetings and generated $500,000 in pipeline within two weeks. The campaign achieved a 2X ROI in six months, with $2 in closed-won deals for every $1 spent. Automox leveraged Sendoso's gifting platform to quickly personalize outreach and connect with tech-focused audiences. The success led to repeatable, creative account-based marketing campaigns.

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Samsara - Information Technology And Services - Large

San Francisco, USA
Direct mail campaign management Reviving dormant sales accounts Customer engagement Deal management

Samsara used Sendoso to revive dormant accounts and stand out from competitors. The team launched a direct mail campaign targeting... hard-to-reach fleet and safety managers. Sendoso enabled easy tracking and scaling of over 500 sends. The "Let's Meat" campaign used creative gifting and personalized notes to spark conversations. As a result, Samsara saw a 250% quarter-over-quarter increase in pipeline sourced from direct mail.

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Quantum Metric - Information Technology And Services - Medium

Colorado Springs, USA
Employee recognition and rewards automation Employee engagement Rewards management

Quantum Metric used Sendoso and HiThrive to boost employee recognition. 96% of employees engaged with the new rewards program. Employees... earn points in Slack and redeem them for branded swag, fulfilled by Sendoso. In one month, 78 appreciation sends were redeemed. The program helps build a positive work culture and supports team retention.

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ForgeRock - Information Technology And Services - Medium

San Francisco, USA
Virtual event engagement for C-level prospects Account-based marketing gifting automation Customer engagement Account-based marketing

Sendoso helped ForgeRock boost its virtual engagement with C-level prospects. The company used Sendoso to run personalized campaigns, including wine... tastings and holiday gifting. These efforts led to a 98% virtual event attendance rate and a 65% meetings-set rate. ForgeRock saw a 20% increase in influenced pipeline. The platform enabled automated, personalized gifting at scale for account-based marketing.

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Motus - Information Technology And Services - Large

Boston, USA
Sales meeting attendance improvement Sales pipeline generation Customer engagement Sales enablement

Motus used Sendoso to boost remote meeting attendance and drive sales pipeline. They sent coffee and lunch gift cards to... prospects, which helped book more meetings. Motus also used physical gifts like snacks and succulents for mid-funnel prospects. In 2022, they generated $20 million in influenced pipeline and $1.5 million in revenue. Sendoso’s Salesforce integration and automation made it easy to track results and motivate teams.

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Guru - Information Technology And Services - Medium

Philadelphia, USA
Outbound sales engagement gifting Customer loyalty and review incentives Customer engagement Sales enablement

Guru used Sendoso to send personalized gifts like cupcakes and digital gift cards to prospects. This approach led to a... 5X increase in response rates compared to outreach without gifting. The gifting campaigns drove 40% of Guru’s cold outbound meetings and achieved a 3X ROI in pipeline generated. Guru’s team also used Sendoso to reward customers for surveys and reviews, strengthening relationships. The Sendoso platform helped Guru scale personalized gifting while keeping each interaction unique.

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Electric - Information Technology And Services - Medium

New York, USA
Corporate gifting for sales pipeline Employee onboarding gifting Customer engagement Sales enablement

Electric used Sendoso to automate corporate gifting and create touchpoints throughout the buyer journey. In Q1 2021, Sendoso influenced 45%... of Electric's revenue and 28% of its pipeline. The platform helped Electric build stronger client relationships and improve sales and marketing collaboration. Sendoso's automation made gifting more efficient and trackable. Electric also expanded gifting to internal employee onboarding.

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Boulevard - Information Technology And Services - Medium

Los Angeles, USA
Direct mail marketing for B2B sales Personalized gifting for client engagement Customer engagement Sales enablement

Boulevard used Sendoso to send personalized gifts and direct mail to salon and spa prospects. The team automated gifting with... Sendoso, saving time and boosting sales outreach. They achieved a 9X increase in pipeline opportunities and a 4X return on investment in one quarter. Sales reps closed more deals and built stronger client relationships. Sendoso helped Boulevard connect with high-value prospects and maintain brand visibility during the pandemic.

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InterVision - Information Technology And Services - Medium

St. Louis, USA
Sales prospecting and pipeline acceleration Webinar engagement and client gifting Customer engagement Sales enablement

InterVision used Sendoso to boost sales and marketing results. For every $1 spent, they influenced $377 in closed-won revenue and... $425 in pipeline. The team used Sendoso for prospecting, webinars, and client relationship building. Personalized gifts and eGifts helped them stand out and keep deals moving. During COVID-19, Sendoso Choice campaigns generated $169 in attributable revenue per $1 spent. Sales, marketing, and CSMs all used Sendoso to delight prospects and clients.

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BetterCloud - Information Technology And Services - Medium

New York, USA
Automated gifting for sales and marketing Customer lifecycle engagement Customer engagement Sales enablement

BetterCloud used Sendoso to automate and scale their gifting campaigns. They saw a 92% increase in pipeline influenced by direct... mail and a 529% increase in closed-won influence. Teams across sales, marketing, and customer success used Sendoso to send personalized gifts, eGifts, and branded swag. The platform helped BetterCloud engage prospects, nurture customers, and build a strong SaaSOps community. Sendoso’s automation replaced manual processes and improved customer relationships at every stage.

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Anaplan - Information Technology And Services - Large

San Francisco, USA
Account-based marketing campaign execution Personalized gifting for sales outreach Customer engagement Account-based marketing

Anaplan used Sendoso to boost their ABM holiday campaign. The marketing team sent 350 personalized bundles to target accounts. They... used Marketo and Salesforce to manage outreach and track results. 35% of executives opted in, making it their best campaign of the year. The campaign influenced $65M in pipeline and $30M in recognized revenue.

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LiveRamp - Information Technology And Services - Large

San Francisco, USA
Direct mail for sales prospecting Branded swag distribution for client engagement Customer engagement Sales prospecting

LiveRamp used Sendoso to boost meetings set with cold prospects by 33%. The sales and marketing teams integrated Sendoso with... their SaaS apps to send creative direct mail and branded swag. This approach helped them stand out in the crowded B2B marketing space. Response rates from direct mail reached 8-12%. Sendoso became LiveRamp’s only direct mail platform, automating the process and saving resources.

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Unnamed B2B data streaming company - Information Technology And Services - Medium

Field marketing swag automation Virtual event registration engagement Customer engagement Field marketing

Sendoso helped a B2B data streaming company automate swag distribution for a six-week virtual field marketing event. The company saw... a 70% increase in event registrations compared to the previous year. Sendoso's platform enabled seamless shipping, tracking, and ROI calculation for swag kits. The campaign achieved a 49% attendance rate and a 63% uptick in participation with targeted incentives. The success led to wider adoption of Sendoso across sales and marketing teams.

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Electric - Information Technology And Services - Medium

New York, USA
Automated corporate gifting for sales Multi-touch buyer journey engagement Customer engagement Sales enablement

Electric used Sendoso to automate corporate gifting and improve sales engagement. Before Sendoso, Electric's team sent direct mail manually, which... was slow and inefficient. With Sendoso, they sent eGifts and branded swag through Salesforce and Outreach. In Q1 2021, Sendoso influenced 28% of Electric's pipeline and 45% of revenue. Electric doubled new revenue year-over-year after using Sendoso.

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Ontra - Information Technology And Services - Medium

San Francisco, USA
Direct mail campaign management Sales prospect engagement Customer engagement Sales enablement

Ontra used Sendoso to boost engagement with legal teams and prospects worldwide. They launched creative direct mail and eGift campaigns... to secure meetings and re-engage cold leads. The team ran over 17 campaigns in six months, sending more than 600 gifts and influencing 131 sales opportunities. Sendoso’s platform made it easy to track results and align sales and marketing. Ontra saw a big increase in pipeline and positive feedback from prospects and customers.

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Magaya - Information Technology And Services - Medium

Miami, USA
Automated client gifting for loyalty Customer engagement Loyalty management

Magaya used Sendoso to automate and streamline its client gifting process. Before Sendoso, Magaya managed four vendors and handled gifts... manually, which was slow and error-prone. With Sendoso, Magaya automated anniversary gifting, saving time and reducing mistakes. Email open rates for gifts jumped from 30% to 95%. Client retention increased by 5% among more than 2,300 global clients. Magaya now tracks engagement and ROI with clear metrics.

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Guru - Information Technology And Services - Medium

Sendoso helped Guru boost response rates by 5X with personalized gifting campaigns. Guru used Sendoso to send cupcakes and digital... gifts, reaching over 300 target accounts and driving 3X ROI in pipeline. Gifting powered 40% of Guru’s cold outbound meetings. The team used Sendoso’s automation and personalization features to scale outreach and improve customer engagement. Guru also integrated Sendoso with HubSpot and plans to expand with Outreach integration.

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Rapid7 - Information Technology And Services - Large

Rapid7 faced challenges with direct mail when the COVID-19 pandemic forced customers to work remotely. The company switched to eGifts... using Sendoso’s automation platform. This pivot helped Rapid7 keep their outreach effective and generate new opportunities. Sendoso enabled Rapid7 to adapt quickly and maintain engagement with prospects.

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Venafi - Information Technology And Services - Medium

Sendoso helped Venafi's SDRs revive cold leads and book meetings with target accounts. Using personalized experiences, Venafi generated $3.3 million... in influenced pipeline in five months. This was a big jump from $1.5 million with a competitor. The solution focused on building connections and securing meetings. Sendoso Choice enabled more effective outreach for Venafi's sales team.

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Meta - Information Technology And Services - Very Large

Sendoso helped Meta promote its Workplace platform to enterprise markets. The sales team used Sendoso’s automated corporate sending platform for... targeted outreach. They segmented their efforts using data. SDRs booked meetings with tailored value sends for global communities. This strategy supported pipeline growth and global buy-in.

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ringDNA - Information Technology And Services - Medium

Los Angeles, USA
Sales pipeline acceleration Lead nurturing with personalized gifting Sales engagement Account-based marketing

Sendoso helped ringDNA support a sales team that tripled in size. The platform automated direct mail and gifting, removing manual... work for sales reps. Sales teams used Sendoso to nurture leads, book meetings, and accelerate pipeline. Personalized gifts, like custom mugs, led to faster responses and more stakeholder engagement. Sendoso became the top influencer for sales-generated opportunities at ringDNA.

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PerformLine - Information Technology And Services - Small

Morristown, USA
Demand generation campaign automation Content engagement incentive program Lead generation Content marketing

PerformLine used Sendoso to boost demo requests during slow summer months. The team launched a Summer Reading Program, offering eGift... cards for engaging with existing content. This campaign led to a 100% increase in demo requests quarter over quarter. PerformLine saw an 87x ROI in opportunity value and a 33% conversion rate from demos to opportunities. Automation with Sendoso made the process faster and easier than manual gifting.

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Quantum Metric - Information Technology And Services - Medium

Sendoso and HiThrive helped Quantum Metric boost employee engagement. The HiThrive integration let employees celebrate wins and get swag. 96%... of employees used the new system. In one month, there were 78 appreciation sends. 5% of all Quantum Metric sends now go to employees. This improved employee recognition and team relationships.

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MachiningCloud - Information Technology And Services - Medium

Sendoso helped MachiningCloud nearly double its partners during the pandemic. MachiningCloud used Sendoso to reach new partners while everyone worked... from home. One Sendoso campaign led to a $6 million deal. The company saw a 345% increase in response rate. 71% of closed sales now include a Sendoso engagement. Response times improved by 37%.

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BetterCloud - Information Technology And Services - Medium

Sendoso helped BetterCloud scale gifting touchpoints and nurture its SaaSOps community. BetterCloud used Sendoso to operationalize direct mail and engage... customers. The company saw a 92% increase in direct mail influenced pipeline. Closed-won influence from direct mail rose by 529%. Sendoso enabled BetterCloud to build stronger connections and secure more meetings.

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Cornerstone OnDemand - Information Technology And Services - Large

Sendoso helped Cornerstone OnDemand boost sales pipeline. The team switched from a direct mail tool with poor integrations to Sendoso... for better automation and analytics. Sales reps used Sendoso to send gifts and secure meetings with unresponsive accounts. The campaign achieved a 30% lead-to-opportunity conversion rate. For every dollar spent, Cornerstone generated $4,000 in influenced pipeline, totaling $7 million.

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InterVision - Information Technology And Services - Medium

Sendoso helped InterVision stand out in sales and marketing. InterVision used Sendoso for prospecting, webinars, and pipeline acceleration. For every... $1 spent, InterVision influenced $377 in closed-won revenue. A COVID-19 campaign generated $169 per $1 spent. Teams used Salesforce and Amazon integrations. Sendoso made InterVision's outreach more memorable and effective.

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Venafi - Information Technology And Services - Medium

Salt Lake City, USA
Personalized gifting for lead re-engagement Sales engagement Customer acquisition

Sendoso helped Venafi's SDR team revive cold leads with personalized gifting campaigns. Venafi switched from a competitor due to better... customization, transparency, and support. In just four months, Venafi generated $2 million in influenced pipeline, surpassing the previous platform's 12-month result of $1.5 million. The team used Sendoso to send gifts tailored to each lead's interests, booking more meetings and re-engaging target accounts. Sendoso's integrations and fast delivery made the process easy and effective.

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ForgeRock - Information Technology And Services - Large

Sendoso helped ForgeRock boost their influenced pipeline by 20%. ForgeRock used Sendoso to engage C-level prospects at large enterprise companies.... They ran personalized campaigns that led to a 98% virtual event attendance rate. The Holiday Treat campaign achieved a 65% meetings-set rate. Sendoso enabled ForgeRock to scale outreach and increase meetings.

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Boulevard - Information Technology And Services - Medium

Sendoso helped Boulevard connect with salons and spas using direct mail. Boulevard wanted to build personal relationships and reach more... prospects. With Sendoso gifting, they grew their sales pipeline and closed more deals. They saw a 9X return on pipeline influenced and a 4X return on investment. Sendoso made their outreach more effective.

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Computer Software Case Studies and Customer Success Stories with Sendoso

Chili Piper - Computer Software - Medium

New York, USA
Direct mail campaign automation Sales meeting scheduling optimization Customer engagement Sales enablement

Sendoso helped Chili Piper scale their direct mail campaigns. The sales team reached 4X more prospects using Sendoso. This led... to a 23X increase in influenced pipeline. Meeting show rates rose by 33% with strategic eGift reminders. Sendoso’s integration with SalesLoft and Chili Piper made sending branded gifts fast and easy. The team saved time and built stronger relationships with prospects.

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Zendesk - Computer Software - Large

San Francisco, USA
Direct mail marketing for deal acceleration Automated gifting for sales engagement Customer engagement Sales enablement

Zendesk used Sendoso to boost open deals during the COVID-19 pandemic. The marketing team sent movie night kits to prospects,... using Sendoso’s integrations with Salesforce and Eloqua to automate and track the campaign. This direct mail strategy led to a 15X ROI and a 2,000% increase in new business pipeline. Hundreds of prospects received gifts, and the sales team saw high engagement. Automation saved time and made the campaign easy to scale.

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Gainsight - Computer Software - Medium

San Francisco, USA
B2B direct mail campaign management Sales pipeline acceleration Customer engagement Deal management

Sendoso helped Gainsight boost its outbound pipeline by $5. 5M using direct mail campaigns. The field marketing team used Sendoso...to improve cold outreach and accelerate deals. SDRs and AEs sent over 700 gifts, driving a 31% closed-won conversion rate. Integrations with Salesforce and Marketo enabled tracking and multitouch attribution. Gainsight won the 2022 Sendie Best in Show award for these scalable, repeatable programs.

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Outreach - Computer Software - Large

Seattle, USA
Account-based marketing campaign execution Sales meeting generation with gifting Customer engagement Account-based marketing

Outreach used Sendoso to boost sales pipeline and book more meetings. The team ran creative direct mail and gifting campaigns... for prospects at key accounts. Sendoso helped Outreach influence $8M in pipeline and $1M in ARR. Marketing and sales teams used Sendoso for ABM, seasonal campaigns, and international expansion. The company saw a 2X ROI on marketing investment. Outreach integrated Sendoso with their sales process to drive adoption and results.

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Blend - Computer Software - Medium

San Francisco, USA
Win-back campaign for closed-lost accounts Automated direct mail for lead nurturing Customer engagement Account-based marketing

Blend used Sendoso to run a win-back campaign targeting closed or lost accounts. The team sent Blend-branded Oreo cookies to... re-engage high-value prospects. By integrating Sendoso with Marketo, they automated personalized direct mail at key touchpoints. The campaign converted 62% of cold leads into opportunities. Blend achieved a 40x ROI on pipeline value from this effort.

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Anaplan - Computer Software - Medium

San Francisco, USA
Account-based marketing for executive engagement Automated event invitation campaigns Customer engagement Event marketing

Anaplan used Sendoso to boost executive engagement and accelerate deals. The marketing team sent personalized corporate gifts to C-suite targets,... integrating Sendoso with Salesforce and Marketo for automation. They invited 400 people to their Executive Experience, sending custom coins and figurines to VIPs. The campaign touched 42% of the pipeline and achieved an 18% VIP event registration rate. Registrations exceeded goals by 150%.

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Zuora - Computer Software - Medium

Redwood City, USA
Direct mail gifting for sales outreach Campaign analytics and tracking Customer engagement Sales enablement

Zuora used Sendoso to send high-value gifts to engage prospects who ignored earlier outreach. The team automated direct mail campaigns,... saving time and reducing manual work. With Sendoso, Zuora ran creative campaigns like champagne gifting, using Salesforce and Outreach.io integrations for follow-up. The champagne campaign achieved a 75% email open rate and 18% meeting rate. Sendoso's analytics helped Zuora plan, budget, and scale future campaigns with confidence.

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Tipalti - Computer Software - Medium

Sendoso helped Tipalti automate and scale direct mail for ABM outreach. By integrating Sendoso with 6sense, Tipalti targeted high-intent prospects... with personalized campaigns. This approach drove nearly $3M in influenced revenue. Marketing and sales teams used Sendoso to boost marketing-sourced opportunities. The integration enabled hyper-personalized door-openers for better engagement.

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Procore - Computer Software - Large

Sendoso helped Procore boost its sales pipeline by over $2M. Procore used Sendoso for digital marketing and sales campaigns. The... company saw a 20% increase in closed deals. Demo show rates went up by 16%. Sendoso supported Procore's rapid growth with efficient sales outreach.

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Magaya - Computer Software - Medium

Sendoso helped Magaya boost client retention to 95%. Magaya used Sendoso to improve employee efficiency and expand its loyalty gifting... for global customers. The platform made gifting easier and faster. Gifting email open rates jumped from 30% to 95%. Client retention increased by 5% across 2,300+ clients.

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Zuora - Computer Software - Large

Sendoso helped Zuora boost sales engagement with a gifting strategy. Zuora targeted prospects who ignored earlier outreach. The campaign achieved... a 75% email open rate. The sales team secured an 18% meeting rate with decision-makers. Sendoso Choice enabled new connections and meetings.

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Blend - Computer Software - Medium

Sendoso helped Blend run a win-back campaign using branded Oreo cookies. The campaign targeted closed or lost SaaS accounts. Blend... used Sendoso's direct mail and Marketo integration to automate and personalize sends. The result was a 62% conversion rate from cold lead to opportunity and a 40X ROI on pipeline value. This campaign ranked among Blend's top 10 in three years.

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Motus - Computer Software - Medium

Sendoso helped Motus boost remote meeting attendance and drive revenue pipeline. Motus used coffee and lunch gift cards to increase... engagement. In 2022, Motus generated $20 million in influenced pipeline, a 21.4x ROI, and $1.5 million in revenue, a 4x ROI. Salesforce and Amazon integrations made gifting easy and trackable. Motus expanded gifting to more teams and automated campaigns for better results.

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Zendesk - Computer Software - Large

Zendesk used Sendoso to boost open deals during the COVID-19 pandemic. The marketing team launched a direct mail campaign to... engage prospects at home. Sendoso's integrations helped Zendesk scale the campaign to hundreds of contacts. The campaign delivered a 15X ROI. Zendesk saw a 2,000% quarter-over-quarter increase in new business pipeline from direct mail.

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Chili Piper - Computer Software - Medium

Chili Piper used Sendoso to send branded hot sauce to prospects. Before Sendoso, sending gifts was slow and hard. With... Sendoso, Chili Piper reached four times more prospects. They saw a 33% increase in meeting show rates. Their influenced pipeline grew by 23 times. Sendoso helped Chili Piper scale their outreach and boost sales results.

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HighRadius - Computer Software - Large

Houston, USA
Sales meeting booking acceleration Field marketing campaign enablement Sales engagement Account-based marketing

HighRadius used Sendoso Choice to boost sales meetings with Global 2000 companies. The team sent curated eGift bundles to prospects,... making it easier to book and keep meetings. This approach led to a 366% increase in conference meeting bookings and over 50 new meetings in the first year. The SDR team fully adopted the platform, and 20% of meetings came from direct mail. HighRadius cut marketing work time in half and now runs over a dozen campaigns at once.

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Cornerstone OnDemand - Computer Software - Large

Santa Monica, USA
Automated gifting for sales outreach Account-based marketing campaign execution Sales engagement Account-based marketing

Sendoso helped Cornerstone OnDemand boost sales outreach. The team used Sendoso to send gifts and secure meetings with hard-to-reach accounts.... They integrated Sendoso with Salesforce and Outreach to automate and track gifting. The campaign achieved a 30% lead-to-opportunity conversion rate. For every $1 spent, Cornerstone influenced $4,000 in pipeline, totaling $7 million.

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Gainsight - Computer Software - Large

Sendoso helped Gainsight boost outbound pipeline by $5. 5M. The field marketing team used direct mail to improve cold outreach...and speed up deals. Gainsight achieved a 31% closed-won conversion rate. These programs became a top priority across all territories. Gainsight won the 2022 Sendie Best in Show award for their results.

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Talkdesk - Computer Software - Large

Sendoso helped Talkdesk automate direct mail campaigns and integrate with Salesforce. The marketing team saved about 12 hours per week.... They sent 297 packages and generated over $2.3 million in pipeline. The platform unified marketing and sales efforts. Talkdesk now tracks campaign results more easily and benchmarks future campaigns.

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Computer & Network Security Case Studies and Customer Success Stories with Sendoso

Rapid7 - Computer & Network Security - Large

Boston, USA
Automated eGift sending for sales outreach Customer engagement through virtual events Customer engagement Sales enablement

Rapid7 used Sendoso to automate its direct mail and gifting strategy during the COVID-19 pandemic. The company shifted from physical... mail to eGifts, using Sendoso’s Salesforce integration to send Uber Eats and Visa cards. This approach helped Rapid7 engage prospects and support local businesses. The campaign drove upsells and kept sales opportunities active. Rapid7 expanded Sendoso’s use to business development and customer success teams.

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ExtraHop - Computer & Network Security - Medium

Seattle, USA
Automated direct mail outreach Account-based marketing campaign tracking Customer engagement Account-based marketing

Sendoso helped ExtraHop automate direct mail campaigns and track pipeline influence. Before Sendoso, ExtraHop managed direct mail by hand and... could not measure impact. With Sendoso, they integrated Outreach and Salesforce to personalize ABM campaigns and track results. ExtraHop saw a 1400% increase in pipeline influenced and a 57X return on pipeline. The team also improved meeting conversion rates by 15%. Sendoso enabled creative, multi-touch gifting strategies that engaged key prospects.

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Arctic Wolf - Computer & Network Security - Medium

Eden Prairie, USA
Partner engagement and rewards automation Customer upsell and retention campaigns Customer engagement Sales pipeline acceleration

Sendoso helped Arctic Wolf boost sales and partner engagement in a virtual world. The team used Sendoso to automate direct... mail, reward partners, and run pipeline acceleration campaigns. They achieved a 72% webinar attendance rate and 27 upsells, making up over 20% of quarterly revenue in six weeks. Sendoso's integrations with Salesforce and Marketo streamlined workflows and improved campaign tracking. Arctic Wolf also used Sendoso to drive customer renewals and upsells with targeted gifting.

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Lacework - Computer & Network Security - Small

Santa Clara, USA
Direct mail campaign automation Incentive fulfillment for event registration Customer engagement Campaign management

Sendoso helped Lacework cut manual work by 80% in their direct mail campaigns. Lacework used Sendoso to automate sending gifts... and incentives, making campaigns faster and easier. The team scaled batch sends by 4X and improved campaign tracking. Sendoso's integration with Amazon and Salesforce made fulfillment immediate. About 21% of Lacework’s closed-won deals in 2020 included a Sendoso touch.

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Verkada - Computer & Network Security - Large

San Mateo, USA
Webinar attendance incentive automation International demand generation campaigns Customer engagement Demand generation

Sendoso helped Verkada triple its international webinar response rates. The marketing team used Sendoso’s automated gifting platform to send branded... gifts and boost attendance. Integrations with Marketo and Salesforce enabled seamless campaign automation and tracking. For every $1 spent, Verkada earned $4 in bookings within a year. The team sent over 100,000 gifts and scaled direct mail globally, increasing ROI and driving revenue efficiency.

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Arctic Wolf - Computer & Network Security - Large

Sendoso helped Arctic Wolf boost sales and engagement in a virtual world. The team used Sendoso with Salesforce and Marketo... to drive pipeline and accelerate deals. They achieved 27 upsells, making up over 20% of quarterly revenue in six weeks. Arctic Wolf saw a 72% webinar attendance rate and influenced 41 opportunities, adding millions to their pipeline. Marketing, channel sales, and customer success teams all benefited from Sendoso's platform.

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Lacework - Computer & Network Security - Medium

Sendoso helped Lacework cut manual work by 80% in their direct mail campaigns. Lacework used Sendoso to make gift card... follow-ups fast and error-free. The team scaled campaigns 4X and included Sendoso touches in 21% of closed-won deals. Integrations with Amazon and Salesforce improved marketing and sales workflows. Lacework now stands out in cloud security marketing.

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Marketing and Advertising Case Studies and Customer Success Stories with Sendoso

RollWorks - Marketing And Advertising - Medium

San Francisco, USA
Account-based marketing campaign execution Personalized gifting for sales outreach Customer engagement Sales enablement

RollWorks used Sendoso to boost their ABM and demand generation campaigns. They sent personalized gifts and eGift cards to target... accounts. This approach led to a 22% increase in net new opportunities and a 55% rise in response rates. The sales team saw 95% adoption of Sendoso. RollWorks also shortened their sales cycle and generated over $500,000 in new opportunities from one campaign.

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Bazaarvoice - Marketing And Advertising - Large

Austin, USA
Direct mail marketing automation Account-based marketing outreach Customer engagement Campaign management

Bazaarvoice used Sendoso to automate and scale its VoxBox direct mail campaigns. Before Sendoso, the team packed and shipped boxes... manually, which took a lot of time. With Sendoso, they sent 450 boxes in 40 days and tracked results easily. The campaigns generated $1.7 million in pipeline and $400,000 in marketing-sourced bookings. Sendoso’s analytics and Salesforce integration helped Bazaarvoice prove ROI and plan future campaigns.

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Uberflip - Marketing And Advertising

Sendoso helped Uberflip improve their customer onboarding process. Uberflip used Sendoso to send onboarding kits as part of their program.... As a result, 80% of their customers now complete onboarding activities. This shows that Sendoso can boost customer engagement and retention. The platform supports personalized gifting and seamless integrations for better customer experience.

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Terminus - Marketing And Advertising - Medium

Atlanta, USA
Account-based marketing campaign execution Direct mail engagement for remote prospects Customer engagement Content marketing

Terminus used Sendoso to boost its account-based marketing. The team turned a digital ABM cookbook into a creative direct mail... campaign. They sent printed books, oven mitts, and kitchen tools to top prospects. Terminus also mailed hot chocolate kits and mugs to engage new leads. During the pandemic, they used Sendoso to send Uber Eats eGift cards for virtual workshops. These campaigns influenced $5.5M in pipeline and $659K in revenue.

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Bazaarvoice - Marketing And Advertising - Large

Sendoso helped Bazaarvoice scale its VoxBox campaigns and streamline marketing outreach. The platform enabled the sales team to boost engagement... and drive pipeline. Sendoso delivered timely analytics, proving campaign success. Bazaarvoice generated $1.7M in pipeline and $400K in marketing sourced revenue. The solution set a benchmark for future campaign growth.

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Terminus - Marketing And Advertising - Medium

Sendoso helped Terminus scale outreach and connect with remote decision-makers using direct mail and targeted campaigns. Terminus influenced $5.5M in... pipeline and $659K in revenue. The solution enabled better engagement in a virtual world. Sendoso Choice supported building connections and securing meetings. These strategies improved sales pipeline and revenue outcomes.

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Financial Services Case Studies and Customer Success Stories with Sendoso

Tipalti - Financial Services - Medium

San Mateo, USA
Personalized ABM outreach automation Direct mail campaign management Account-based marketing Sales enablement

Tipalti used Sendoso and 6sense to improve their ABM strategy. They wanted to automate and personalize direct mail for sales... outreach. Sendoso let sales reps send unique gifts and messages to prospects. The team used 6sense to find the best accounts and timing. This approach helped Tipalti influence nearly $3 million in revenue. Sales reps liked the Amazon integration and address confirmation features.

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Snapdocs - Financial Services - Medium

San Francisco, USA
Account-based marketing outreach Direct mail for virtual events Customer engagement Account-based marketing

Snapdocs used Sendoso to boost engagement with c-suite decision-makers. The team achieved an 84% response rate using the Address Confirmation... feature for direct mail campaigns. Sendoso helped Snapdocs pivot a book launch to a virtual event while still delivering physical content to prospects. The campaign influenced $5.5M in pipeline and delivered a 4X ROI. Snapdocs credits Sendoso for enabling strong, personalized outreach in a remote world.

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MX - Financial Technology - Large

Lehi, USA
Direct mail and gifting automation Virtual event engagement for sales pipeline Customer engagement Sales pipeline acceleration

MX used Sendoso to automate direct mail and gifting, replacing manual processes that slowed sales. With Sendoso, MX accelerated $1.2M... in deals from pre-pipeline to qualified stage in just one week. A $2,000 campaign revived $4M in stalled deals. The team achieved an 80% open rate with deal champions using personalized eGifts. Integrating Sendoso with Salesforce enabled real-time follow-ups and improved buyer engagement.

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MX - Financial Services - Medium

Sendoso helped MX remove manual direct mail and gifting, speeding up their sales pipeline. MX used Sendoso with Salesforce to... reach buyers and revive stalled deals. They spent $2,000 on a campaign that accelerated $1.2M in opportunities and brought $4M in stagnant deals back to life. Open rates hit 80% for champions and 34% for decision makers. MX gained a new way to engage and book meetings.

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Snapdocs - Financial Services

Snapdocs, a financial technology company, used Sendoso's platform to maintain personalized touchpoints during the pandemic. They integrated Sendoso with Salesforce... and Marketo for account-based marketing. The campaign achieved an 84% response rate using Sendoso's Address Confirmation feature. Snapdocs saw a 4X ROI and influenced $5.5M in pipeline revenue. The strategy helped Snapdocs engage prospects and customers effectively in a virtual world.

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Education Case Studies and Customer Success Stories with Sendoso

Teachers Pay Teachers - Education - Medium

New York, USA
Automated corporate gifting for meeting attendance Renewal pipeline acceleration with direct mail Customer engagement Sales pipeline management

Sendoso helped Teachers Pay Teachers boost meeting attendance by 15% and renewals by 10%. The team used Sendoso with Zapier,... Calendly, Outreach, and Salesforce to automate corporate gifting. Sending cookies and eGifts increased engagement and helped close $1.1 million more in renewals. The direct mail strategy made it easier for sales and account managers to hit their goals. Positive feedback from prospects and leadership led to wider adoption of Sendoso for marketing automation.

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Teachers Pay Teachers - Education - Medium

Sendoso helped Teachers Pay Teachers boost meeting attendance by 15%. The company used Sendoso with Calendly to automate sending corporate... gifts when prospects booked meetings. This direct mail strategy led to a 10% increase in renewals. Closed-won volume rose by $1.1 million. The solution delivered the best revenue quarter of the year.

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MasterClass - Education - Medium

Sendoso helped MasterClass boost B2B sales by sending themed corporate gifts. The team used the Sendoso Amazon integration to expand... direct mail campaigns. 87% of opportunities using Sendoso influenced pipeline. 69% of customers who received a gift interacted with the gift and sales reps. Win rates improved by 40% for opportunities using Sendoso. This strategy highlighted MasterClass courses and increased meeting attendance.

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Health, Wellness and Fitness Case Studies and Customer Success Stories with Sendoso

PatientPop - Health, Wellness And Fitness - Medium

Santa Monica, USA
B2B direct mail campaign automation Sales pipeline generation for healthcare providers Customer engagement Sales pipeline management

Sendoso helped PatientPop, a healthcare technology company, transform its direct mail program. After switching from a competitor, PatientPop saw a... 292% year-to-date ROI and broke records for booked demos in just one month. The team generated a consistent seven-figure pipeline each month using targeted B2B direct mail campaigns. PatientPop used Sendoso to automate outreach, motivate sales reps, and engage healthcare providers with creative mailers. The switch led to faster turnaround, higher engagement, and a revitalized sales culture.

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Lively - Health, Wellness And Fitness - Small

San Francisco, USA
Sales pipeline generation with gifting Relationship building with prospects Customer engagement Sales enablement

Lively used Sendoso to boost sales pipeline with creative, branded gifts. One campaign influenced 40 opportunities, making up 35% of... their quarterly pipeline. The team sent 460 notebooks and received nearly 60 thank you notes. During COVID-19, Lively used Sendoso for eGift cards and charity donations, creating 32 new opportunities. Sendoso tools helped automate and streamline their sales and marketing campaigns.

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Internet Case Studies and Customer Success Stories with Sendoso

MasterClass - Internet - Medium

San Francisco, USA
Corporate gifting for B2B sales Meeting attendance improvement Customer engagement Sales enablement

MasterClass used Sendoso to boost B2B sales with creative, themed corporate gifts. The team sent gifts tied to specific courses,... like tennis balls for the Serena Williams class, using the Sendoso Amazon integration. This approach led to 87% of opportunities influenced in the pipeline and a 40% higher win rate. Nearly 70% of customers who received a gift interacted with a MasterClass account executive. The gifting strategy increased meeting attendance and brand excitement.

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Meta - Internet - Very Large

Menlo Park, USA
Enterprise sales outreach personalization Sales team motivation and recognition Customer engagement Sales enablement

Meta used Sendoso to help its Workplace sales team reach enterprise customers worldwide. The team used Sendoso’s automated sending platform... to segment outreach and create personalized value sends. This approach helped book meetings and grow the sales pipeline in six months. Sendoso’s analytics let the team target C-suite executives and tailor gifts by country. The platform also motivated sales reps with rewards for meeting goals.

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Construction Case Studies and Customer Success Stories with Sendoso

Procore - Construction - Large

Carpinteria, USA
Account-based marketing campaign automation Corporate gifting for sales enablement Customer engagement Sales pipeline generation

Procore used Sendoso to run 12 direct mail campaigns in six months. The campaigns generated over $2 million in sales... pipeline. Procore saw a 20% increase in closed deals and a 16% rise in demo show rates. The team sent more than 1,000 eGift cards in one quarter. Sendoso’s integration with Salesforce helped Procore track ROI and campaign success. Automated gifting and analytics made campaign planning easier for Procore’s marketing team.

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Telecommunications Case Studies and Customer Success Stories with Sendoso

Cradlepoint - Telecommunications - Medium

Boise, USA
Account-based marketing campaign execution Direct mail for meeting generation Customer engagement Sales enablement

Cradlepoint used Sendoso to scale its account-based marketing and direct mail campaigns. The company targeted both private and public sector... organizations, adapting to strict gifting regulations. Sendoso enabled Cradlepoint to confirm 385 addresses out of 400 targets and book 50 meetings. One campaign influenced $2.36M in open opportunities and $530K in pipeline. The integration with Salesforce helped track every stage of the campaign.

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Information Services Case Studies and Customer Success Stories with Sendoso

LexisNexis - Information Services - Very Large

New York, USA
Account-based marketing campaign execution Personalized direct mail for pipeline growth Customer engagement Content marketing

LexisNexis used Sendoso to launch a creative account-based marketing campaign targeting legal firms. The campaign featured curated cocktail kits and... personalized messages to engage prospects. By coordinating efforts across 45 sales reps, LexisNexis scaled the campaign nationally. The result was an impressive 1100% ROI. This success led LexisNexis to expand their marketing strategy across the country.

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Insurance Case Studies and Customer Success Stories with Sendoso

Lively - Insurance

Sendoso helped Lively drive 35% of its quarterly pipeline from a single campaign. Lively used creative, branded merchandise to stand... out in a crowded insurance market. The campaign influenced 40 opportunities and boosted quarterly sales. Sendoso's gifting platform helped Lively connect with brokers and increase revenue.

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Manufacturing Case Studies and Customer Success Stories with Sendoso

MachiningCloud - Manufacturing - Small

Camarillo, USA
Partner outreach and engagement Abandoned cart retargeting Customer engagement Sales enablement

Sendoso helped MachiningCloud nearly double its partners for a major e-commerce launch. The company used Sendoso’s direct mail and eGift... platform to reach prospects working from home during the pandemic. Personalized gifts and address confirmation features led to a 345% increase in response rates and a 37% improvement in response times. One campaign closed a $6 million deal, and 71% of all closed sales now include a Sendoso engagement. MachiningCloud’s monthly revenue grew from $1 million per year to $3 million per month.

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Other Industry Case Studies and Success Stories with Sendoso

Gong - Revenue Intelligence

Gong used Sendoso to capture the attention of key decision-makers at top accounts. They sent unique gifts like piñatas to... create memorable experiences. This approach helped them generate over 400 new opportunities and influence tens of millions in pipeline. The campaign was so successful that it was repeated with different themes, leading to a 14% conversion rate in enterprise segments. Overall, the campaign sourced $5.5M in pipeline and influenced nearly $33M, earning Gong a Sendie Award.

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A B2B company

Sendoso helped a B2B company boost event registrations by 70%. The company used Sendoso to automate swag kit delivery for... a six-week digital field marketing event. This led to record-setting engagement and higher pipeline generation. The team streamlined their direct mail process and improved campaign results. Sendoso's platform powered incentives and drove millions in revenue.

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