Microsoft Dynamics 365 for Sales Overview
This is a summary of the comprehensive capabilities and benefits of Microsoft Dynamics 365 for Sales based on over 5451 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Microsoft Dynamics 365 for Sales, Maximizer CRM, Vtiger all-in-one CRM, Copper, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Microsoft Dynamics 365 for Sales is right for your needs? Our Cuspera AI engine can evaluate how Microsoft Dynamics 365 for Sales fits your specific business needs, industry, and context. Get your personalized assessment report today.
Microsoft Dynamics 365 for Sales supports business activities such as:
- Engagement Management
- Contact List Management
- Lead Tracking
- Sales Document Management
- Workflow Management
Microsoft Dynamics 365 for Sales can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Improve ROI, Improve Efficiency, etc. It can help manage these activities if you use E-Mail for these needs. As a solution, Microsoft Dynamics 365 for Sales's capabilities include Dashboard, Recording, Personalization, etc.
Microsoft Dynamics 365 for Sales was founded in 1975. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Biggest benefit is account management, keeping track of lapsed customers and follow ups...." Peer review by Justin G, Regional Catering Sales Manager, Marketing and Advertising
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Microsoft Dynamics 365 for Sales solved their CRM needs. Cuspera uses 5451 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Microsoft Dynamics 365 for Sales.
Use Cases
Peers recommend Engagement Management , Contact List Management , Lead Tracking , as the business use cases that they have been most satisfied while using Microsoft Dynamics 365 for Sales.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.92/5 ★ |
"...Biggest benefit is account management, keeping track of lapsed customers and follow ups...." Peer review by Justin G, Regional Catering Sales Manager, Marketing and Advertising |
| engaging and following up |
4.89/5 ★ |
"...Even more important than de solution itself is the commitment of the management to be a customer-oriented organisation and their power to engage the users...." Peer review by Esther W., Management Consulting |
| Contact List Management |
4.92/5 ★ |
"...The storing, tracking and analyzing of customer and contact data...." Peer review by User |
| tracking contacts |
4.94/5 ★ |
"...Managing service pipeline and tracking contacts made with clients and potential clients...." Peer review by Tory N, Small Business & Technology Advisor, Accounting |
| contacts history |
4.65/5 ★ |
"...We ve used it to track our client history on a national level across all locations...." Peer review by User in Construction, Construction |
| creating contact list |
4.42/5 ★ |
"...But we do live in Dynamics for creating contacts, accounts, and leaving comments when someone is touched throughout the sales process...." Peer review by Administrator |
| Lead Tracking with E-Mail |
4.99/5 ★ |
"...We were also keeping track of opportunities and follow up with each of them...." Peer review by Harry P, Director of Sales and Marketing |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.92/5 ★ |
"...Biggest benefit is account management, keeping track of lapsed customers and follow ups...." Peer review by Justin G, Regional Catering Sales Manager, Marketing and Advertising |
|
| engaging and following up |
4.92/5 ★ |
| Contact List Management |
4.92/5 ★ |
"...The storing, tracking and analyzing of customer and contact data...." Peer review by User |
|
| tracking contacts |
4.92/5 ★ |
| contacts history |
4.92/5 ★ |
| creating contact list |
4.92/5 ★ |
| Lead Tracking with E-Mail |
4.99/5 ★ |
"...We were also keeping track of opportunities and follow up with each of them...." Peer review by Harry P, Director of Sales and Marketing |
|
67+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5451 insights from peers and experts to help you assess how these Microsoft Dynamics 365 for Sales use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Microsoft Dynamics 365 for Sales
What is Microsoft Dynamics 365 for Sales?
What is Microsoft Dynamics 365 for Sales used for?
What are the top features of Microsoft Dynamics 365 for Sales?
Who uses Microsoft Dynamics 365 for Sales?
What are Microsoft Dynamics 365 for Sales alternatives?
Where is Microsoft Dynamics 365 for Sales located?
Popular Business Setting
for Microsoft Dynamics 365 for Sales
Top Industries
- Information Technology and Services
- Computer Software
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Microsoft Dynamics 365 for Sales to Enhance customer relationships and Acquire customers
Microsoft Dynamics 365 for Sales Alternatives
Peer and Expert Opinion on Features
for Microsoft Dynamics 365 for Sales
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (152) |
| Recording | Read Reviews (118) |
| Personalization | Read Reviews (95) |
| Ticketing | Read Reviews (34) |
| Templates | Read Reviews (23) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Dashboard | Read Reviews (152) |
| Recording | Read Reviews (118) |
| Personalization | Read Reviews (95) |
| Ticketing | Read Reviews (34) |
| Templates | Read Reviews (23) |
IT and Other Capabilities
for Microsoft Dynamics 365 for Sales
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (379) |
| Data Import | Read Reviews (766) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (379) |
| Data Import | Read Reviews (766) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| Email Support | Read Reviews (43) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (605) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (47) |
| Email Support | Read Reviews (43) |
| Chat Support | Read Reviews (33) |
| 24/7 Support | Read Reviews (605) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (732) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (19) |
| Analytics | Read Reviews (185) |
| Custom Reports | Read Reviews (732) |
Software Failure Risk Guidance
?for Microsoft Dynamics 365 for Sales
Overall Risk Meter
Top Failure Risks for Microsoft Dynamics 365 for Sales
Vendor Profile Details
HQ Location
Redmond, WA
Employees
10001+
Social
Financials
IPO
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