Customer stories

Product Business Settings

Lob Print & Mail is popular in Financial Services, Real Estate, and Hospital & Health Care industries and is widely used by Small Business, Enterprise, and Mid Market.

Integrations

Marketing Automation
CRM
Print Software and Services
CRM All-in-One

Lob Print & Mail Product Overview

Lob automates direct mail marketing, transforming how businesses engage with their audience. The platform allows teams to create, send, and measure campaigns efficiently, ensuring timely delivery and impactful engagement. A notable feature is its ability to send campaigns at lightning speed, significantly reducing the typical lead time associated with traditional mail marketing. This automation not only boosts efficiency but also enhances the precision of targeting, allowing for tailored messaging that resonates with recipients. By integrating with existing CRM systems, Lob ensures seamless data flow and campaign management, empowering marketing teams to focus on strategy rather than logistics.

How satisfied the customers are with Lob Print & Mail use-cases

Reviews

"We deal with some horrible APIs in the nonprofit sector. It’s mostly subpar, 90s technology. It was refreshing to use the Lob API." - Sal Salpietro
"Using the Lob API, we automated all of this—from making sure members were providing deliverable addresses to programmatically sending postcards on-demand instead of through an entirely manual process." - Denise Remhof

Lob Print & Mail Customer Insights, Testimonials and Case Studies

How efficiently Does Lob Print & Mail manage your Engagement Management?

How does Lob Print & Mail facilitate Direct Marketing?

Why is Lob Print & Mail the best choice for Workflow Management?

How does Lob Print & Mail facilitate Social Media Analytics?

What benefits does Lob Print & Mail offer for Digital Signature?

What is Lob Print & Mail?

Lob Print & Mail is an Intelligent direct mail software enabling businesses to send personalized postcards, letters, and checks to their customers through automation. It can be used in businesses of all sizes ranging from startups and small businesses to medium and large enterprises.

Lob Print & Mail's features include Automatic triggers, Print Delivery Network, Dynamic control for every detail, Powerful dashboard and analytics, Recurring Event-Driven Postcards, Control with Flexible Templating, Track Everything Along the Way.

Lob Print & Mail's Print Delivery Network feature automatically routes print requests through the vast network of vetted printers enabling the mail to reach its destination faster. The Recurring Event-Driven Postcards feature enables sending customized postcards based on specific customer actions or events, and verifies customers’ physical addresses for identity purposes. The feature of Dynamic control for every detail enables quick iteration and changes and multivariate testing on the personalized data.

What is Lob Print & Mail used for?

Lob Print & Mail is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Direct Marketing and Workflow Management .

What are the top features of Lob Print & Mail?

Personalization, Templates and Dashboard are some of the top features of Lob Print & Mail.

Who uses Lob Print & Mail?

Lob Print & Mail is used by Financial Services, Real Estate and Hospital & Health Care among other industries.

What are Lob Print & Mail alternatives?

PushEngage, ExpertSender, Experiture Marketing Platform and Pipefy are popular alternatives for Lob Print & Mail.

Where is Lob Print & Mail located?

Lob Print & Mail is headquartered at 185 Berry St Suite 6100, San Francisco, CA 94107, .

11 buyers and buying teams have used Cuspera to assess how well Lob Print & Mail solved their Marketing Automation needs. Cuspera uses 1094 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
Lob Print & Mail testimonial

Sal Salpietro

Chief Integration Officer

Fundraise Up

We deal with some horrible APIs in the nonprofit sector. It’s mostly subpar, 90s technology. It was refreshing to use the Lob API. Testimonial By Sal Salpietro
Lob Print & Mail testimonial

Denise Remhof

Product Manager

CouchSurfing

Using the Lob API, we automated all of this—from making sure members were providing deliverable addresses to programmatically sending postcards on-demand instead of through an entirely manual process. Testimonial By Denise Remhof
Lob Print & Mail testimonial

Walter Dearing

SVP of Technology

Inside Real Estate

Our decision to utilize Lob has proved critical to our business. We’ve been able to scale our current offerings and expand the products we offer without worry. Testimonial By Walter Dearing
CUSTOMERS TESTIMONIALS
Lob Print & Mail testimonial

Sal Salpietro

Chief Integration Officer

Fundraise Up

We deal with some horrible APIs in the nonprofit sector. It’s mostly subpar, 90s technology. It was refreshing to use the Lob API. Testimonial By Sal Salpietro
Lob Print & Mail testimonial

Denise Remhof

Product Manager

CouchSurfing

Using the Lob API, we automated all of this—from making sure members were providing deliverable addresses to programmatically sending postcards on-demand instead of through an entirely manual process. Testimonial By Denise Remhof
Lob Print & Mail testimonial

Walter Dearing

SVP of Technology

Inside Real Estate

Our decision to utilize Lob has proved critical to our business. We’ve been able to scale our current offerings and expand the products we offer without worry. Testimonial By Walter Dearing

VentureStack - Real Estate

Lob helped VentureStack improve its direct mail marketing. VentureStack wanted more personalized and trackable mail to stand out in real estate. Lob's automated direct mail let them customize letters... and postcards, add QR codes, and use A/B testing. They saved time by automating orders and list management. VentureStack achieved an 8.3x return on ad spend, far above the industry average. Direct mail now drives more online leads and supports their digital marketing.

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Healthcare company - Healthcare

Lob helped a healthcare company automate direct mail campaigns for member acquisition and engagement. The company used Lob to trigger mailings based on CRM data, reaching members who lacked email add...resses. Direct mail achieved a 2.87% activation rate and a 6.5% engagement rate, outperforming email. Letters drove 45% of account activations and cost $22 per acquisition, much lower than the $78 industry average for paid search. The company values Lob’s transparent pricing and plans to expand personalization and A/B testing.

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Spire Law - Legal Services - Small

Lob's Address Verification API and Print and Mail API helped Spire Law reduce return-to-sender mail to almost zero. Spire Law, a Florida-based law firm, needed to send personalized, sensitive legal m...ail efficiently. Before Lob, they faced wasted costs and poor customer experience from undelivered mail. With Lob, they scaled direct mail, verified thousands of addresses, and improved marketing reach. Spire Law now uses Lob for all mail, ensuring accurate delivery and seamless workflows.

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Congress.Cards

Lob's direct mail API helped Congress.Cards enable activism during the 2020 protests. Congress.Cards used Lob to send thousands of postcards to Congress, supporting police reform and racial justice. ...The platform automated postcard mailing and address verification, making it easy for users to contact representatives. For every card sent, $1 was donated to related causes. The API was easy to use and helped with reporting and donations.

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Myriad Women’s Health - Healthcare

Lob helped Myriad Women’s Health automate their billing process for DNA screenings. Myriad used Lob’s API to send HIPAA-compliant invoices and follow-ups. The mail included clear payment instructions... and a pre-addressed slip for easy returns. This made it simple for patients to pay their bills. Myriad saw a 20% increase in patient payments and fewer customer service calls.

Read on →

VentureStack - Real Estate - Small

Lob helped VentureStack automate and personalize direct mail campaigns. VentureStack shifted 90% of its marketing budget to direct mail. With Lob, they achieved an 8.3x return on ad spend, beating th...e industry norm of 4–5x. The platform enabled A/B testing, QR code tracking, and integration with Podio. VentureStack now consistently meets a 6x ROAS target and drives more leads with tailored mail pieces.

Read on →

Optimizing Direct Mail for Maximum Results

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Peers used Lob Print & Mail for engagement management and direct marketing

Lob Print & Mail Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.27/5

Read Reviews (1)
Analytics

4.62/5

Read Reviews (55)
Custom Reports

4.40/5

Read Reviews (128)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.27/5

Read Reviews (1)
Analytics

4.62/5

Read Reviews (55)
Custom Reports

4.40/5

Read Reviews (128)

Software Failure Risk Guidance

?

for Lob Print & Mail

Overall Risk Meter

Low Medium High

Top Failure Risks for Lob Print & Mail

Lob.com, Inc News

Partnership
 

Kyber and Lob Announce Official Partnership to Bring Seamless Print Mail and Delivery Tracking to Insurance Claims Teams - Coverager

Kyber and Lob have formed a partnership to enhance print mail and delivery tracking for insurance claims teams. This collaboration integrates Lob's direct mail automation with Kyber's AI-powered claims correspondence platform, allowing insurers to manage print mail with real-time tracking and compliance logging. The partnership aims to streamline claims communication by providing a seamless solution for generating and tracking regulated print mail.

Product
 

Lob Newsroom: Lob Launches New Data Intelligence Feature, Enabling Marketers to Increase the Trajectory of Sales Cycles with Targeted Audiences

Lob has launched Lob Audience, a new data intelligence feature for its direct mail automation platform. This tool empowers marketers and sales teams to create targeted audiences, enhancing sales velocity and revenue growth. It addresses CRM data gaps by identifying site visitors and leveraging buyer signals. Lob Audience offers lead lists, data enhancement, and custom analytics, streamlining the direct mail process from targeting to delivery.

Company
 

Lobs API-Driven Precision: How Brent Hagan Is Rebuilding Direct Mails Supply Chain for the Digital Era

Lob's Chief Supply Chain Officer, Brent Hagan, has transformed the company's manufacturing and logistics network into a streamlined, data-driven supply chain. This enables Lob to deliver millions of personalized mail pieces efficiently, merging digital precision with physical mail. By consolidating partners and integrating technology, Lob has enhanced its operational capabilities, allowing it to serve over 12,000 brands while preparing for upcoming USPS pricing changes.

Lob.com, Inc Profile

Company Name

Lob.com, Inc

Company Website

https://lob.com/

Year Founded

2013

HQ Location

185 Berry St Suite 6100, San Francisco, CA 94107,

Employees

51-100

Social

Financials

SERIES B