Real-World Case Studies and Customer Success Stories with Insider Platform

Adidas increased average order value by 259% and revenue per user by 18.5% in one month using Insider's tools. They used AI-backed tools like Category Optimizer and Smart Recommender to deliver perso...nalized customer experiences. This partnership helped Adidas improve its online experience and conversion rates.
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Belgian Cycling Factory chose Insider to unify data and build personalized customer journeys. They needed a new CDP quickly as their existing contract was ending. Insider implemented the solution in ...just three days, enabling fast campaign execution. The company achieved ROI within six weeks.
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Carrefour increased its conversion rate by 350% using web push notifications. The company employs over 38,000 people and operates 12,300 stores worldwide. Carrefour generated €88.4 billion in sales a...nd serves over 13 million customers globally. They used Insider's AI-backed platform to deliver personalized digital experiences.
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Chemist Warehouse increased its conversion rate by 85% using web push notifications. The company is Australia's largest pharmacy retailer with over 300 stores. They used Insider's web push technology... to boost digital traffic and conversions. The web push application allowed personalized notifications to customer desktops and mobile screens.
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MadeiraMadeira achieved a 52X ROI using Architect by Insider. They improved customer journeys across WhatsApp, SMS, and Email. The company saw a 3.5X higher conversion rate via WhatsApp. MadeiraMadei...ra is Brazil's largest home goods platform with over 300,000 products. They have experienced 100% year-on-year growth and are valued at over $1 billion.
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Vogacloset achieved a 30X ROI using Insider's CDP. They unified customer data and personalized messaging through WhatsApp and email. The partnership helped Vogacloset reach more customers and build l...oyalty. Insider's tools enabled quick campaign launches and efficient processes.
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Insider helps Justmylook boost revenue with on-site personalization tools like InStory and web push notifications. InStory led to a 10X increase in brands subscribing to their marketing package. An E...aster Sale InStory campaign generated £28k in revenue and a 58% click-through rate. Web push notifications achieved a 23.85% opt-in rate and a 45.48% conversion rate for abandoned cart campaigns. Justmylook plans to use Insider’s segmentation features for even better marketing results.
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INEA increased click-through to their order page by 22.5% using social proof. They are the largest telecommunications operator in Wielkopolska, Poland. INEA used Insider's platform to improve lead co...nversion from their website. The platform provided a complete view of customer behavior and interests.
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Vodafone increased conversion rates by 159% and gained 6X ROI using Insider's cross-channel capabilities. They worked with Insider to create AI-led segments for personalized customer experiences. Thi...s strategy engaged audiences across multiple channels, including Email and Web Push. Vodafone is the largest mobile and fixed network operator in Europe, with over 300 million mobile customers.
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Vodafone wanted to improve its digital customer experience and increase conversions. They worked with Insider to use advanced segmentation and cross-channel marketing. Insider helped Vodafone send ta...rgeted messages across email, web push, and Facebook. Vodafone saw a 159% increase in conversion rates and a 6X return on investment. They also increased lead generation by 64% and improved campaign speed with Insider's tools.
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Lexus achieved 12X ROI growth and increased conversion rates by 86.5% using Insider. They saw a 104.9% increase in lead collection via InStory and a 150.5% increase via Web Suite. The company focused... on optimizing mobile and web experiences to boost product discovery and lead generation.
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Toyota increased test drive applications by 166% using Insider's Web Suite. They also saw a 54% increase in traffic to product pages and a 12-18% increase in traffic to key campaign pages. Toyota use...d exit intent popups, segmentation, and surveys to achieve these results. The company is a global leader in hybrid electric vehicles and employs over 370,000 people.
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Philips increased their average order value by 35% using personalization. They used Insider's platform to display social proof messages, which led to a 3.74% uplift in AOV and a 14% increase in conve...rsion rates. Philips focused on mobile engagement with personalized recommendations.
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Pegasus, a large low-cost airline in Europe, improved its Return On Ad Spend (ROAS) using Insider's Predictive Ad Audiences (PAA). By targeting visitors likely to make purchases, Pegasus created tail...ored experiences to boost conversions. This AI-driven approach helped Pegasus optimize acquisition costs and enhance customer engagement.
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CNN increased their click-through rate by 5.81% using Insider's platform. They focused on improving the homepage sliders to enhance user engagement. CNN is a global television channel, reaching over ...260 million households worldwide.
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Newsweek wanted to convert more visitors into email subscribers. They aimed to increase visitor engagement to maximize ad and subscription revenue. Newsweek faced challenges with email marketing and ...visitor retention. They sought to improve customer loyalty and engagement.
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Allianz used Insider's AI-powered segmentation to deliver ROI within days. They achieved an 80% opt-in rate via App Push Notifications. The platform provided a unified view of customer data and incre...ased customer lifetime value. Allianz praised the fast and effortless integration of Insider's platform.
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Burger King increased its conversion rate by 25% above the industry average using Insider's Web Push Notifications and Banner Management tools. The fast-food chain personalized notifications to deliv...er relevant content, improving average order value and click-through rates. Burger King operates over 18,000 restaurants in 100 countries and employs over 34,000 people.
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NA-KD used Insider's Architect to achieve 72X ROI in 12 months. They also saw a 25% increase in customer lifetime value (CLTV). NA-KD expanded their marketing channels to include SMS, Email, Web Push..., and App Push. This helped them deliver personalized experiences and hyper-targeted campaigns.
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Garanti BBVA used InStory to increase mobile web conversions. They saw a 4X increase in credit card applications from customers who viewed InStory compared to a control group. This success story high...lights the effectiveness of InStory in boosting customer engagement and conversions.
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KFC improved its conversion rate by over 5% using Insider's platform. They reduced homepage drop-offs by 13% with real-time personalized notifications. KFC serves over 12 million customers daily in 1...10 countries. In Hong Kong, KFC has over 60 branches and serves 1.5 million customers monthly.
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airBaltic increased its conversion rate by 5.8% using Insider's AI-powered user segmentation. They focused on building relevant customer experiences across digital channels, especially their website.... By personalizing options for different audience segments, they delivered unique experiences and improved business KPIs.
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Avon increased its average order value by 11% using Insider's AI-powered Smart Recommender. The click-through rate also went up by 13%. Avon used real-time product recommendations and strategies like... highlighting trending and discounted products. This helped Avon retain online shoppers and boost sales.
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MAC Cosmetics used Insider's Web Suite and Architect to achieve a 17.2X ROI and generate 53,000 new leads in two days. They increased conversion rates by 4.78% and average order value by 7.28%. The p...artnership with Insider helped MAC engage customers across 12+ channels using AI-powered tools.
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Clarins wanted to grow their ecommerce business but their old tech stack kept customer data in silos. They switched to Insider to bring all their data together and get a full view of each customer. T...hey used Insider’s gamified lead capture tool, "The Beauty Wheel," to make signing up more fun. They also used AI-backed product recommendations to show customers the right products. As a result, Clarins increased lead capture by 45%.
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