Real-World Case Studies and Customer Success Stories with Insider Platform

Insider helps Justmylook boost revenue with on-site personalization tools like InStory and web push notifications. InStory led to a 10X... increase in brands subscribing to their marketing package. An Easter Sale InStory campaign generated £28k in revenue and a 58% click-through rate. Web push notifications achieved a 23.85% opt-in rate and a 45.48% conversion rate for abandoned cart campaigns. Justmylook plans to use Insider’s segmentation features for even better marketing results.
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Vogacloset achieved a 30X ROI using Insider's CDP. They unified customer data and personalized messaging through WhatsApp and email. The... partnership helped Vogacloset reach more customers and build loyalty. Insider's tools enabled quick campaign launches and efficient processes.
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MadeiraMadeira achieved a 52X ROI using Architect by Insider. They improved customer journeys across WhatsApp, SMS, and Email. The company... saw a 3.5X higher conversion rate via WhatsApp. MadeiraMadeira is Brazil's largest home goods platform with over 300,000 products. They have experienced 100% year-on-year growth and are valued at over $1 billion.
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Chemist Warehouse increased its conversion rate by 85% using web push notifications. The company is Australia's largest pharmacy retailer with... over 300 stores. They used Insider's web push technology to boost digital traffic and conversions. The web push application allowed personalized notifications to customer desktops and mobile screens.
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Carrefour increased its conversion rate by 350% using web push notifications. The company employs over 38,000 people and operates 12,300... stores worldwide. Carrefour generated €88.4 billion in sales and serves over 13 million customers globally. They used Insider's AI-backed platform to deliver personalized digital experiences.
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Belgian Cycling Factory chose Insider to unify data and build personalized customer journeys. They needed a new CDP quickly as... their existing contract was ending. Insider implemented the solution in just three days, enabling fast campaign execution. The company achieved ROI within six weeks.
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Adidas increased average order value by 259% and revenue per user by 18. 5% in one month using Insider's tools....They used AI-backed tools like Category Optimizer and Smart Recommender to deliver personalized customer experiences. This partnership helped Adidas improve its online experience and conversion rates.
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Vodafone wanted to improve its digital customer experience and increase conversions. They worked with Insider to use advanced segmentation and... cross-channel marketing. Insider helped Vodafone send targeted messages across email, web push, and Facebook. Vodafone saw a 159% increase in conversion rates and a 6X return on investment. They also increased lead generation by 64% and improved campaign speed with Insider's tools.
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Vodafone increased conversion rates by 159% and gained 6X ROI using Insider's cross-channel capabilities. They worked with Insider to create... AI-led segments for personalized customer experiences. This strategy engaged audiences across multiple channels, including Email and Web Push. Vodafone is the largest mobile and fixed network operator in Europe, with over 300 million mobile customers.
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INEA increased click-through to their order page by 22. 5% using social proof. They are the largest telecommunications operator in...Wielkopolska, Poland. INEA used Insider's platform to improve lead conversion from their website. The platform provided a complete view of customer behavior and interests.
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Toyota increased test drive applications by 166% using Insider's Web Suite. They also saw a 54% increase in traffic to... product pages and a 12-18% increase in traffic to key campaign pages. Toyota used exit intent popups, segmentation, and surveys to achieve these results. The company is a global leader in hybrid electric vehicles and employs over 370,000 people.
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Lexus achieved 12X ROI growth and increased conversion rates by 86. 5% using Insider. They saw a 104.9% increase in...lead collection via InStory and a 150.5% increase via Web Suite. The company focused on optimizing mobile and web experiences to boost product discovery and lead generation.
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CNN increased their click-through rate by 5. 81% using Insider's platform. They focused on improving the homepage sliders to enhance...user engagement. CNN is a global television channel, reaching over 260 million households worldwide.
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Pegasus, a large low-cost airline in Europe, improved its Return On Ad Spend (ROAS) using Insider's Predictive Ad Audiences (PAA). By targeting visitors... likely to make purchases, Pegasus created tailored experiences to boost conversions. This AI-driven approach helped Pegasus optimize acquisition costs and enhance customer engagement.
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Philips increased their average order value by 35% using personalization. They used Insider's platform to display social proof messages, which... led to a 3.74% uplift in AOV and a 14% increase in conversion rates. Philips focused on mobile engagement with personalized recommendations.
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Allianz used Insider's AI-powered segmentation to deliver ROI within days. They achieved an 80% opt-in rate via App Push Notifications.... The platform provided a unified view of customer data and increased customer lifetime value. Allianz praised the fast and effortless integration of Insider's platform.
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Newsweek wanted to convert more visitors into email subscribers. They aimed to increase visitor engagement to maximize ad and subscription... revenue. Newsweek faced challenges with email marketing and visitor retention. They sought to improve customer loyalty and engagement.
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Burger King increased its conversion rate by 25% above the industry average using Insider's Web Push Notifications and Banner Management tools. The fast-food chain... personalized notifications to deliver relevant content, improving average order value and click-through rates. Burger King operates over 18,000 restaurants in 100 countries and employs over 34,000 people.
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Garanti BBVA used InStory to increase mobile web conversions. They saw a 4X increase in credit card applications from customers... who viewed InStory compared to a control group. This success story highlights the effectiveness of InStory in boosting customer engagement and conversions.
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NA-KD used Insider's Architect to achieve 72X ROI in 12 months. They also saw a 25% increase in customer lifetime... value (CLTV). NA-KD expanded their marketing channels to include SMS, Email, Web Push, and App Push. This helped them deliver personalized experiences and hyper-targeted campaigns.
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KFC improved its conversion rate by over 5% using Insider's platform. They reduced homepage drop-offs by 13% with real-time personalized... notifications. KFC serves over 12 million customers daily in 110 countries. In Hong Kong, KFC has over 60 branches and serves 1.5 million customers monthly.
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Insider helped Enklare boost growth by unifying customer data and connecting digital channels. Enklare used Architect to create cross-channel customer... journeys with SMS, web push, and email. They started over 1000 more submissions and completed 1400 more. Time to reactivate potential customers dropped by at least 50%. Enklare ran fast A/B tests to increase form conversions and redeployed resources to other business areas.
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Insider helped Vodafone boost conversion rates by 159% and achieve 6X ROI in three years. Vodafone used Insider’s cross-channel marketing,... including web push, onsite, email, and Facebook, to target users with personalized messages. Advanced segmentation and cart reminder campaigns drove a 64% increase in lead generation and a 52% rise in conversion rates in three months. Vodafone’s marketing team used Insider’s templates and easy interface to act fast and reach customers on many channels. The partnership made a big impact on Vodafone’s digital growth.
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Insider helped Hyundai boost test drive lead generation by 86%. Hyundai used personalized overlays on their website to target 50%... of users. Triggered overlays on car detail pages increased leads by 13.2%. Exit intent overlays with callback options drove the biggest gains. Hyundai's marketing team praised Insider's expertise and fast execution.
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Insider helped Nissan India boost test drive sign-ups with exit-intent overlays, achieving a 15% conversion rate from website visitors who saw the overlay. Using Insider's custom... segmentation, Datsun India ran targeted campaigns across cities and regions, reaching a 21% conversion rate. The Architect tool enabled Nissan to map customer journeys and increase engagement, with 8% of Kicks and Magnite page visitors taking action. Nissan plans to expand Insider's role, aiming to replace their CRM and integrate after-sales journeys.
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Insider's Web Suite helped Toyota boost test drive requests by 166% using exit-intent pop-ups and segmentation. Toyota added a button... on product pages and used banners to target visitors leaving without booking. The brand also saw a 54% increase in product page traffic and a 12-18% rise in key campaign page visits. Toyota's marketing team gained agility and reduced IT dependence with Insider's marketing automation tools. These results improved dealership visits and customer engagement.
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Clarins wanted to grow their ecommerce business but their old tech stack kept customer data in silos. They switched to... Insider to bring all their data together and get a full view of each customer. They used Insider’s gamified lead capture tool, "The Beauty Wheel," to make signing up more fun. They also used AI-backed product recommendations to show customers the right products. As a result, Clarins increased lead capture by 45%.
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MAC Cosmetics used Insider's Web Suite and Architect to achieve a 17. 2X ROI and generate 53,000 new leads in...two days. They increased conversion rates by 4.78% and average order value by 7.28%. The partnership with Insider helped MAC engage customers across 12+ channels using AI-powered tools.
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Avon increased its average order value by 11% using Insider's AI-powered Smart Recommender. The click-through rate also went up by... 13%. Avon used real-time product recommendations and strategies like highlighting trending and discounted products. This helped Avon retain online shoppers and boost sales.
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airBaltic increased its conversion rate by 5. 8% using Insider's AI-powered user segmentation. They focused on building relevant customer experiences...across digital channels, especially their website. By personalizing options for different audience segments, they delivered unique experiences and improved business KPIs.
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