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IFS Customer Engagement: Reviews, Testimonials and Expert Opinions

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(201)

IFS Customer Engagement | Empowering businesses to deliver faster, smarter customer service

Top 12 IFS Customer Engagement Alternatives

Marsview

All-in-one AI platform for conversation intelligence to enable sales and support teams.

4.00

Marsview Icon

Marsview

4.00
★★★★★
★★★★★
All-in-one AI platform for conversation intelligence to enable sales and support teams.

Marsview is a conversation intelligence platform for all the daily meetings, conversations and interactions. It's an AI-powered meeting assistant that helps to automatically schedule, record, transcr...

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Dixa Customer Service

The Customer Friendship Platform

4.26

Dixa Customer Service Icon

Dixa Customer Service

4.26
★★★★★
★★★★★
The Customer Friendship Platform

Dixa is a Customer Service software that delivers the best agent and customer experience with one-screen wonder. It helps to enhance customer relationships and build brand awareness.

Dixa’s one-scre...

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Squaretalk Matrix

Flexibility that Powers Communication

4.63

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Squaretalk Matrix

4.63
★★★★★
★★★★★
Flexibility that Powers Communication

Squaretalk Matrix is an intelligent dialer software that predicts the contact most likely to answer and pairs them with the agent most suited to respond. It is the smart way to execute outbound campa...

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Mobile2CRM

Make every mobile call count! ?

4.00

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Mobile2CRM

4.00
★★★★★
★★★★★
Make every mobile call count! ?

Bright Pattern

Contact Center Software | Cloud-Based

4.62

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Bright Pattern

4.62
★★★★★
★★★★★
Contact Center Software | Cloud-Based

Bright Pattern is a cloud contact center software with embedded AI. It helps to improve efficiency and ROI.

It ensures consistency and quality on all interactions through built-in, AI-supported, omn...

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Five9

Leading Cloud Contact Center Platform for the Digital Enterprise

4.11

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Five9

4.11
★★★★★
★★★★★
Leading Cloud Contact Center Platform for the Digital Enterprise

Five9 is a Contact Center Software for inbound, outbound, blended and omnichannel contact centers world-wide. It helps organizations of every size transition from premise-based software to the cloud...

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Calabrio Call Recording

Call Recording Software Designed for the Digital Business

4.18

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Calabrio Call Recording

4.18
★★★★★
★★★★★
Call Recording Software Designed for the Digital Business

Calabrio Call Recording is a call recording software that provides digital businesses with a range of options to monitor and record calls. It is designed for the Digital Business. It offers call reco...

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NICE CXone

Complete CXi Platform for every journey

4.10

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NICE CXone

4.10
★★★★★
★★★★★
Complete CXi Platform for every journey

NICE CXone is a Customer Experience Interaction Platform that helps with frictionless experiences across the entire customer journey for the contact center with AI-powered experiences providing real-...

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Amazon Connect

Simple to use, cloud-based contact center

4.21

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Amazon Connect

4.21
★★★★★
★★★★★
Simple to use, cloud-based contact center

Amazon Connect is a Cloud contact center solution enabling customer service across voice and chat. It can be deployed in industries such as Advertising and Marketing, Automotive, Education, Energy a...

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Castel Contact Center

castel.com - CALL CENTER SOFTWARE

4.23

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Castel Contact Center

4.23
★★★★★
★★★★★
castel.com - CALL CENTER SOFTWARE

Enghouse Interactive

Enghouse Interactive - Bring your customers closer to your business

4.68

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Enghouse Interactive

4.68
★★★★★
★★★★★
Enghouse Interactive - Bring your customers closer to your business

Mia Capture Contacts

CRM Software | Marketing Automation | Signpost

4.00

Mia Capture Contacts Icon

Mia Capture Contacts

4.00
★★★★★
★★★★★
CRM Software | Marketing Automation | Signpost