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RingCentral Events (Formerly Hopin): Use-Cases, Insights and Reviews | 2025 Cuspera

4.63 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(1943)

AI Powered Virtual, Onsite & Hybrid Event Platform

RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

Collaboration
Social Media Analytics
Coaching
Personalized Marketing
Training & Onboarding
Helpdesk Management
Lead Engagement

See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

Acquire Customers
Launch New Products
Grow Market Share
Improve ROI
Build Brand Awareness
Improve Internal Communications
Improve Brand Engagement
Establish Thought Leadership
Enhance Customer Relationships

See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision." - Ben Collins

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

Education
Events Services
Non-Profit Organization Management

Popular in

Small Business
Mid Market
Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral Events (Formerly Hopin) Use Cases

Why is RingCentral Events (Formerly Hopin) the best choice for Engagement Management?

Hopin facilitates engaging virtual events with features such as networking, interactive elements, and data management. It enables organizers to create engaging experiences for up to 100,000 attendees. Hopin lacks the ability to engage users with live video of the presenter’s face.

"...Connect with and engage your event attendees with chat, one-on-one networking, breakout rooms and more. ..." Event Builder - Create Events With A Customizable Interface

Why is RingCentral Events (Formerly Hopin) the best choice for Event Management?

Hopin is a comprehensive event management platform designed to facilitate the creation, hosting, and management of virtual, hybrid, and in-person events. It caters to organizations of all sizes and can accommodate up to 100,000 attendees. While Hopin offers a range of features to manage events, it requires organizers to invest time in training and event management, particularly for smaller events with limited budgets.

"...However, if you are a DIY event organizer with a small budget, Hopin also works well but you'll need to invest time to practice virtual stage/speaker management, send attendees how-to instructions, and manage the event in real time...." Peer review by Mark W., Event Consultant & Coach

How can RingCentral Events (Formerly Hopin) optimize your Trade Show Marketing Workflow?

How efficiently Does RingCentral Events (Formerly Hopin) manage your Collaboration?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Ben Collins Google Developer Expert SheetsCon	I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
Lauren E. Conway Sr. Corporate Events Manager GitLab	We had up to around 1200 possible registrants and had 1,147 team members register with over 1,100 logging. Testimonial By Lauren E. Conway
Kent Langley Speaker, Entrepreneur, Advisor Openexo	Over 2,700 person-to-person connections were made at the event. In the end, the event sold over $150,000 in ticket sales. Testimonial By Kent Langley

CUSTOMERS	TESTIMONIALS
Ben Collins Google Developer Expert SheetsCon	I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
Lauren E. Conway Sr. Corporate Events Manager GitLab	We had up to around 1200 possible registrants and had 1,147 team members register with over 1,100 logging. Testimonial By Lauren E. Conway
Kent Langley Speaker, Entrepreneur, Advisor Openexo	Over 2,700 person-to-person connections were made at the event. In the end, the event sold over $150,000 in ticket sales. Testimonial By Kent Langley

Case Studies

Hospital & Health Care

CASE STUDY Vituity

RingCentral helped Vituity replace its old phone system with a cloud communications solution. Doctors and clinicians could now make and take calls from anywhere, improving accessibility and efficienc...y. The new system kept patient communications secure and supported regulatory compliance. Vituity set up care navigators to stay in touch with patients after discharge. This led to a 42% reduction in hospital readmissions and higher patient satisfaction.

Read more →

Legal Services

CASE STUDY Finkelstein & Partners

RingCentral helped Finkelstein & Partners move to remote work with cloud-based phone, video, and messaging tools. The law firm needed a solution that integrated with Salesforce and supported remote o...perations. RingCentral enabled quick transition to work from home, with all staff using the new system within days. The firm used RingCentral Video for notarizations and team meetings. Employees became comfortable with remote technology, improving productivity and trust.

Read more →

Government Administration

CASE STUDY Association of California Water Agencies

RingCentral helped the Association of California Water Agencies fix their failing phone system. The nonprofit needed a simple, reliable way to stay connected, especially during the COVID-19 lockdown.... With RingCentral, staff could make calls from anywhere and handle admin tasks easily. Even tech-averse employees found the system easy to use. The switch let ACWA keep serving its members and the public without interruption, even when working from home.

Read more →

Education

CASE STUDY Institute of Marine Engineering, Science and Technology (IMarEST)

RingCentral helped the Institute of Marine Engineering, Science and Technology move staff to remote work during the COVID-19 lockdowns. Their old phone system was hard to manage and lacked features. ...With RingCentral, setup took only a few days. Staff could use business phone, video, and messaging from home. The transition was smooth and let the team keep working without problems.

Read more →

CASE STUDY Northbrook Public Library

RingCentral helped Northbrook Public Library upgrade its old phone system. The library needed a modern solution to support 33,000 residents and 120 staff. RingCentral's cloud-based platform replaced ...their aging PBX, making communication easier and more reliable. Staff can now track calls, manage registrations, and work from home. The library also uses RingCentral for virtual meetings and webinars. This change improved productivity and made remote work possible during the pandemic.

Read more →

CASE STUDY Ooredoo Myanmar

Engage Digital helped Ooredoo Myanmar improve digital customer service. Before, they could not track or answer Facebook comments. With Engage Digital, they unified all channels and managed more inter...actions. They added live chat for real-time help. During the 2020 lockdown, over half of agents worked remotely. Digital channels reduced wait times and made service faster. Ooredoo plans to add more channels and automation.

Read more →

Video

Meet Hopin Virtual Venue

Video Thumbnail

Frequently Asked Questions(FAQ)

for RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.

lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Competitors

More RingCentral Events (Formerly Hopin) Alternatives...

RingCentral Events (Formerly Hopin) Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Analytics	4.07/5 ★ Read Reviews (50)
Custom Reports	3.46/5 ★ Read Reviews (198)

CAPABILITIES	RATINGS AND REVIEWS
Analytics	4.07/5 ★ Read Reviews (50)
Custom Reports	3.46/5 ★ Read Reviews (198)

RingCentral Events (Formerly Hopin) Integrations

RingCentral Events (Formerly Hopin) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.08/5 ★

Read Reviews (117)

Data Import

3.04/5 ★

Read Reviews (168)

Validar

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Learning Platform

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Few API Integrations for RingCentral Events (Formerly Hopin)

Shopify

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Kissmetrics

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Yesware

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

LaunchDarkly

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

PDF-XChange

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Customer 25/08/2025

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's AI-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read more →

Product 21/08/2025

RingCentral adds AI with AIR Everywhere - Yahoo Finance

RingCentral has introduced new AI features for its AI Receptionist (AIR), including appointment booking integration with Google Calendar and Microsoft Outlook, and support for multiple languages. The new standalone version, RingCentral AI Receptionist Everywhere (AIR Everywhere), extends these capabilities to third-party telephony systems, broadening its user base. This marks RingCentral's entry into agentic AI, competing with similar offerings from Salesforce, Microsoft, and Cisco.

Read more →

Product 20/08/2025

Introducing RingVideo: Our AI-powered video collaboration suite

RingCentral has launched RingVideo, an AI-powered video collaboration suite that integrates meetings, webinars, town halls, and events into a single platform. This suite enhances communication by offering features like AI-generated meeting summaries, live transcriptions, and seamless integration with RingEX. It aims to improve efficiency and reduce costs by consolidating various video tools under one vendor, providing scalable and secure collaboration solutions.

Read more →

Partnership 06/08/2025

RingCentral NiCE partner extension to benefit local partners ARN

RingCentral has extended its partnership with NiCE, enhancing support for local partners through larger sales and marketing initiatives. This multi-year agreement focuses on integrating their UCaaS and CCaaS offerings, aiming to improve AI-powered customer experiences. The collaboration emphasizes security, data privacy, and extensive partner training, ensuring effective AI deployment.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO