RingCentral Events (Formerly Hopin) Overview

Hopin connects people, builds community, and powers business. Millions use StreamYard, Streamable, and Superwave from Hopin.

Use Cases

Customers recommend Engagement Management, Event Management, Trade Show Marketing, as the business use cases that they have been most satisfied with while using RingCentral Events (Formerly Hopin).

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Coaching
  • Personalized Marketing
  • Training & Onboarding
  • Helpdesk Management
  • Lead Engagement
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using RingCentral Events (Formerly Hopin).

Other priorities:

  • Acquire Customers
  • Launch New Products
  • Grow Market Share
  • Improve ROI
  • Build Brand Awareness
  • Improve Internal Communications
  • Improve Brand Engagement
  • Establish Thought Leadership
  • Enhance Customer Relationships
See all business priorities See less business priorities

RingCentral Events (Formerly Hopin) Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral Events (Formerly Hopin) works with different mediums / channels such as Offline. Trade Shows. and Events.

RingCentral Events (Formerly Hopin)'s features include Personalization, Ticketing, Recording, etc. and RingCentral Events (Formerly Hopin) support capabilities include Chat Support, 24/7 Support, Email Support, etc. also RingCentral Events (Formerly Hopin) analytics capabilities include Analytics, and Custom Reports.

Reviews

"I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision." - Ben Collins

Peer review evidence (same sources as the product rating summary)

"...The Expo booths are a great way to engage companies or other vendors...." Peer review by Administrator
"...Hopin is the all-in-one event management platform for virtual, hybrid, and in-person events. ..." Case Study The Wall Street Journal
"...I like the signposting to areas that you usually find at a conference such as reception, main stage, workshop spaces and exhibition booths...." Peer review by Chel D.

RingCentral Events (Formerly Hopin), Webex Events (formerly Socio), Yapp, Whova, RegFox, etc., all belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral Events (Formerly Hopin)

Top Industries

  • Education
  • Events Services
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral Events (Formerly Hopin) is popular in Education, Events Services, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral Events (Formerly Hopin) Customer wins, Customer success stories, Case studies

How can RingCentral Events (Formerly Hopin) optimize your Engagement Management Workflow?

How efficiently Does RingCentral Events (Formerly Hopin) manage your Event Management?

How does RingCentral Events (Formerly Hopin) address your Trade Show Marketing Challenges?

What Are the key features of RingCentral Events (Formerly Hopin) for Collaboration?

Why is RingCentral Events (Formerly Hopin) the best choice for Social Media Analytics?

11 buyers and buying teams have used Cuspera to assess how well RingCentral Events (Formerly Hopin) solved their Event Management needs. Cuspera uses 1943 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Ben Collins

Google Developer Expert

SheetsCon

I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
RingCentral Events (Formerly Hopin) testimonial

Kris Kolo

Global Executive Director

VR/AR Association

We had about 12,000 registrations and 90% participated live over the 72-hour event with over 250 speakers. Testimonial By Kris Kolo
RingCentral Events (Formerly Hopin) testimonial

Ben Shorrock

MD

TechSPARK

We use Hopin for everything now – the key difference between other services is its networking element. The Chatroulette-style nature of being able to talk to somebody for four minutes is just something that we didn’t get on anything else. Testimonial By Ben Shorrock
CUSTOMERS TESTIMONIALS
RingCentral Events (Formerly Hopin) testimonial

Ben Collins

Google Developer Expert

SheetsCon

I wanted to create an engaging and rich experience for attendees. Hopin was the perfect partner for my vision. Testimonial By Ben Collins
RingCentral Events (Formerly Hopin) testimonial

Kris Kolo

Global Executive Director

VR/AR Association

We had about 12,000 registrations and 90% participated live over the 72-hour event with over 250 speakers. Testimonial By Kris Kolo
RingCentral Events (Formerly Hopin) testimonial

Ben Shorrock

MD

TechSPARK

We use Hopin for everything now – the key difference between other services is its networking element. The Chatroulette-style nature of being able to talk to somebody for four minutes is just something that we didn’t get on anything else. Testimonial By Ben Shorrock
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read on →
 

Carroll Media - Marketing And Advertising - Small

Louisville, USA

RingCentral helped Carroll Media save over $1,000 each month by eliminating employee cell phone bills. The platform unified phone, SMS, and video into one app, connecting teams across 12 countries. C...arroll Media reduced unwanted telemarketing calls by 47% using RingCentral’s Interactive Voice Response. Click-to-Dial and analytics features improved team productivity and business intelligence. The solution enabled seamless collaboration for their global workforce.

 

VGM Group - Health, Wellness And Fitness - Medium

Waterloo, USA

RingCentral AI Receptionist helped VGM Group recover 45% of calls that were previously abandoned. The company saved 12 hours each week by using Advanced SMS for automated candidate updates. VGM Group... replaced its outdated on-premise system with a unified RingCentral platform. This improved patient experience and streamlined high-volume contact center workflows. The solution managed over 70,000 calls in six months and eliminated front-desk bottlenecks.

 

VetsinTech - Non Profit Organization Management - Small

San Francisco, USA

VetsinTech used RingCentral Events to host its annual Invasion conference virtually. The platform enabled them to reach over 650 veterans, a 225% increase from their previous in-person event. Attende...es engaged in workshops, networking, and job opportunities with tech employers. More than 73% of participants met with sponsors, and the event received an average NPS of 9.8. The success led VetsinTech to make virtual events a core part of their strategy.

Meet Hopin Virtual Venue

Video Thumbnail

Frequently Asked Questions(FAQ)

for RingCentral Events (Formerly Hopin)

What is RingCentral Events (Formerly Hopin)?

Hopin is an online events platform that helps to create engaging virtual events that connect people around the globe. It helps to acquire customers and enhance customer relationships.

Hopin with multiple interactive areas helps to host events of any type or size, sell event tickets, engage the attendees and analyze data from the event. It also helps to attend full-fledged live events, join hands-on sessions, visit expo booths and meet 1-on-1.

Some of its features include creating exciting events for the global audience without traveling, host full-scale events for millions, secure the events by making it private and password-protected, or hidden and invite-only, and more.

What is RingCentral Events (Formerly Hopin) used for?

RingCentral Events (Formerly Hopin) is a Event Management Software mainly used by its customers to Scale Best Practices and Increase Sales & Revenue by Engagement Management, Event Management and Trade Show Marketing .

What are the top features of RingCentral Events (Formerly Hopin)?

Personalization, Ticketing and Recording are some of the top features of RingCentral Events (Formerly Hopin).

Who uses RingCentral Events (Formerly Hopin)?

RingCentral Events (Formerly Hopin) is used by Education, Events Services and Non-Profit Organization Management among other industries.

What are RingCentral Events (Formerly Hopin) alternatives?

Webex Events (Formerly Socio), Yapp, Whova and RegFox are popular alternatives for RingCentral Events (Formerly Hopin).

Where is RingCentral Events (Formerly Hopin) located?

RingCentral Events (Formerly Hopin) is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral Events (Formerly Hopin) for engagement management and event management

RingCentral Events (Formerly Hopin) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.07/5

Read Reviews (50)
Custom Reports

3.46/5

Read Reviews (198)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.07/5

Read Reviews (50)
Custom Reports

3.46/5

Read Reviews (198)

Software Failure Risk Guidance

?

for RingCentral Events (Formerly Hopin)

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral Events (Formerly Hopin)

RingCentral, Inc. News

Awards

RingCentral named a Leader in analyst reports, and what that means for the future of customer engagement

RingCentral was recognized as a leader by IDC MarketScape, Omdia Universe, and Metrigy for its communications and customer engagement platforms. These accolades highlight RingCentral's advancements in agentic AI, which enhances customer interactions through tools like AI Receptionist and AI Virtual Assistant. Customers like Cartelligent and Destination Pet have improved lead management and customer satisfaction using RingCentral's AI solutions.

Product

RingCentral: Applied AI Products Are Taking Off

RingCentral is experiencing significant growth in its applied AI products, indicating strong market adoption and demand for its AI-driven solutions.

Financial

RingCentral Q1 Earnings Surpass Estimates, Revenues Increase Y/Y

RingCentral reported Q1 2026 earnings of $1.20 per share, surpassing estimates and reflecting a 20% increase year-over-year. Revenues reached $644 million, up 5.3% from the previous year, driven by strong subscription growth and AI-powered customer engagement offerings. The company raised its 2026 outlook, projecting revenues between $2.62 billion and $2.64 billion.

Financial

Subscriptions power RingCentral 's Q1 revenue and customer ...

RingCentral's Q1 2026 revenue reached $644 million, driven by a 70% increase in its RingCX customer base and significant adoption of AI solutions. The company's AI Receptionist (AIR) and AI Conversation Expert (ACE) products saw substantial customer growth. Additionally, RingCentral announced integrations with Microsoft Teams, Shopify, Calendly, and WhatsApp, enhancing its AI capabilities and expanding cross-channel automation.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO