Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Now that we’re partnering with Yext, for most of our search queries you see our localized landing page, our home page, blog post, or our social posts. We're taking up more real estate in search, resulting in more impressions and more clicks." - Derrick Chan
Peer review evidence (same sources as the product rating summary)
"...Yext pulls in all online reviews posted about each hotel location in real time, and then feeds the reviews into one comprehensive dashboard where Premier Inn's marketing team and local hotel managers can easily monitor their customers' social engagement and they can respond directly from the platform...." Case Study Premier Inn
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study OhioHealth
"...We've used Yext to publish our menu within Google," adds Reese...." Case Study Qdoba
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Yext Platform Customer wins, Customer success stories, Case studies
How can Yext Platform optimize your Engagement Management Workflow?
How efficiently Does Yext Platform manage your Advertisement?
What benefits does Yext Platform offer for Communication Management?
How efficiently Does Yext Platform manage your Rating And Review Management?
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Now that we’re partnering with Yext, for most of our search queries you see our localized landing page, our home page, blog post, or our social posts. We're taking up more real estate in search, resulting in more impressions and more clicks. Testimonial By Derrick Chan |
|
About three months after launching the store pages, our results went through the roof. We saw huge spikes in our results in search engine results pages and local three-packs Testimonial By Grace Edinger |
|
We make sure customers have the best and the easiest experience finding what they're looking for, and Yext helps us do that. Testimonial By Jay Kasparian |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Derrick Chan Director of eCommerce Taco Bell |
Now that we’re partnering with Yext, for most of our search queries you see our localized landing page, our home page, blog post, or our social posts. We're taking up more real estate in search, resulting in more impressions and more clicks. Testimonial By Derrick Chan |
|
Grace Edinger Director,Digital Product Management Kiehl's |
About three months after launching the store pages, our results went through the roof. We saw huge spikes in our results in search engine results pages and local three-packs Testimonial By Grace Edinger |
|
Jay Kasparian Associate Brand Manager Ben&Jerry's |
We make sure customers have the best and the easiest experience finding what they're looking for, and Yext helps us do that. Testimonial By Jay Kasparian |
Link Facebook Account with Yext
Frequently Asked Questions (FAQ)
What buyers ask before choosing Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext Appoints Cynthia Paul to Board of Directors
Yext has appointed Cynthia Paul as an independent director on its Board of Directors. Ms. Paul, with over 24 years of investment experience in the technology sector, currently serves as the CEO and CIO of Lynrock Lake LP. Her expertise is expected to enhance Yext's strategic growth and governance as the company advances in AI-driven agentic marketing.
Yext Appoints Cynthia Paul to its Board of Directors
Yext has appointed Cynthia Paul as an independent director on its Board of Directors. Paul brings over 24 years of investment experience, particularly in the technology sector, and currently serves as the Chief Investment Officer and CEO of Lynrock Lake LP. Her expertise is expected to contribute to Yext's strategic growth and shareholder value.
Yext Opens Platform for Agentic Marketing Execution
Yext has opened its platform for agentic marketing execution, enabling enterprise marketing teams to access brand-verified data and competitive intelligence through various interfaces. The platform supports AI workflows, offering insights into local market performance and competitive positioning. Key features include the Yext Knowledge Graph and Scout, providing real-time intelligence and execution capabilities.
Yext opens platform access for AI marketing workflows
Yext has opened its platform for enterprise AI marketing workflows, allowing integration through its interface, mobile access, MCP, and API. This enables marketing teams to leverage verified brand data and Yext's Scout smart assistant for enhanced brand visibility and competitive analysis. The platform helps identify market opportunities and optimize brand presence across multiple channels.
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
How can Yext Platform enhance your Social Media Management process?