Financial Services Case Studies and Success Stories with FullStory
CASE STUDY Jacaranda Finance
Jacaranda Finance improved conversion rates by 20% using Fullstory's behavioral data platform, enhancing user experience and website optimization for faster customer support resolution.
Fullstory helped Finicity improve customer experience and manage sensitive data. Finicity used Fullstory's Private by Default setting to protect user information and enhance fraud detection. The plat...form replaced traditional analytics and provided better data insights. Finicity saw a 15% increase in funnel conversions. Ticket resolution time dropped by 80%.
Entertainment Case Studies and Success Stories with FullStory
CASE STUDY Rank Group
Rank Group improved conversion rates and user experience by using Fullstory to identify and fix browser-based errors during promotions, enhancing digital engagement across platforms.
Consumer Services Case Studies and Success Stories with FullStory
CASE STUDY Jumbo Interactive
Jumbo Interactive improved cross-team collaboration and saved tens of thousands in revenue by using Fullstory to identify and fix critical bugs efficiently.
Mechanical or Industrial Engineering Case Studies and Success Stories with FullStory
CASE STUDY Fortive
Fortive improved buyer awareness and efficiency by implementing Fullstory, optimizing user experience, and identifying purchase barriers across 40+ websites within its industrial technology portfolio.
Automotive Case Studies and Success Stories with FullStory
CASE STUDY Carvana
Carvana enhanced site performance and user experience by using Fullstory's platform, conducting A/B tests, and optimizing site features, leading to improved user engagement.
Moosejaw improved customer support efficiency and user experience by using Fullstory for real-time insights, prioritizing website fixes, and swiftly resolving user issues with session replays.
Hudson's Bay Company improved its digital shopping experience using Fullstory, gaining valuable customer insights and enhancing issue resolution, leading to increased shopper satisfaction.
Fullstory helped Mammut improve customer engagement and boost conversions on their mobile site. Mammut used Fullstory to find issues with the menu button and product filters. They moved the menu butt...on and made it easier to see. They also changed product filters to show the most used options. Mammut saw menu button clicks double and an 8% increase in mobile customer conversions.
Management Consulting Case Studies and Success Stories with FullStory
CASE STUDY Slalom
Fullstory Workforce helped Slalom gain clear visibility into their application usage. The platform showed which apps employees used and how often. This data empowered Slalom to make better decisions ...about software spending and roadmaps. The solution improved transparency and supported more efficient workflows.
Real Estate Case Studies and Success Stories with FullStory
CASE STUDY CINC
CINC improved mobile app conversions and reduced churn using Fullstory, enhancing customer satisfaction and support efficiency. They achieved significant conversion rate improvements through better u...ser experience insights.
Insurance Case Studies and Success Stories with FullStory
CASE STUDY Pinnacle Pet Group
Pinnacle Pet Group increased conversions and reduced resolution time using Fullstory, effectively managing rapid digital growth and enhancing customer satisfaction through proactive error detection.
Apparel & Fashion Case Studies and Success Stories with FullStory
CASE STUDY Riachuelo
Riachuelo improved their checkout process and reduced cart abandonment by identifying and fixing critical glitches using Fullstory, enhancing user experience across their platforms.
Marketing and Advertising Case Studies and Success Stories with FullStory
CASE STUDY Sendoso
Sendoso improved customer support and feature innovation, reducing issue resolution time by leveraging Fullstory's Session Replay, enhancing user experience and operational efficiency.
Other Industry Case Studies and Success Stories with FullStory
CASE STUDY DMPG
Fullstory helps DMPG measure digital experiences. DMPG calls Fullstory a leader in digital experience measurement. The partnership lets DMPG deliver better insights to clients. Fullstory's platform g...ives actionable data for digital transformation.
Fullstory helped Flight Centre improve its global retail ecosystem. Flight Centre used Fullstory’s Behavioral Data Platform to understand how travel consultants use their software. The company reduce...d booking failure rates by 22% and increased usage of a key feature by 24% in three months. Session Replay and Dev Tools made it easier for teams to fix issues and improve products. Five Flight Centre teams now use Fullstory to deliver better service and increase bookings.
Fullstory helps JetBlue improve its digital experience for flight booking and check-in. JetBlue uses Fullstory to monitor key features and fix problems fast. The platform lets JetBlue see the impact ...of issues in minutes. JetBlue cut payment errors by 20%. They saved over 7 days of engineering time on data issues. Time to insight on A/B tests dropped by 50%.
StoryAI by Fullstory helped JetBlue improve digital operations. The tool uses AI to summarize user sessions and highlight where users struggle. JetBlue saved time by not watching hours of session rep...lays. The team made better decisions and fixed friction points faster. This improved the customer experience for JetBlue.
