Billtrust helped Action Carting Environmental Services boost digital payment adoption. The company faced slow digital adoption and high costs from mailing invoices. Billtrust ran targeted email campa...igns to encourage online payments. After three campaigns, digital payments increased by $2 million. 51% of customers now get invoices electronically. The company saves 70 hours per month in manual work and $23,000 per year in postage.
Louisiana CAT reduced customer payment processing time by 80% and saw a 20% increase in on-time payments after implementing Billtrust's automated payment processing system.
Billtrust helped Carter Machinery increase touchless payments from 65% to 84%. Carter Machinery used Billtrust's digital invoicing and payments solutions to manage payment acceptance costs and keep c...ustomer payment options. ACH payments rose from 61% to 82%. The digital invoice rate increased to 76%. Surcharge fee application improved from 2% to 3%. Carter Machinery saw better policy compliance and reduced paper processing fees.
Professional Training & Coaching Case Studies and Success Stories with Billtrust eCommerce
CASE STUDY EY Global Services
Billtrust helped EY Global Services expand global e-invoicing. EY needed to meet new EU regulations and handle many local requirements. Billtrust unified data for all EY Member Firms and supported ma...ny invoice delivery methods. The joint team simplified technical solutions and reduced manual work. EY is now ready for EU e-billing rules and improved employee and customer experience.
Billtrust Invoicing and Payments helped Össur improve accounts receivable operations. Össur faced payment delays, limited data visibility, and a poor customer experience. Billtrust provided a real-ti...me dashboard and a user-friendly customer portal. The solution automated updates and supported multiple payment methods. Össur saw faster collections, smoother transactions, and higher customer satisfaction. The company reported year-over-year growth in collections and better cash flow.
Billtrust’s Business Payments Network helped Ambu, a medical equipment manufacturer, handle over 80 daily card processing requests without adding staff. Ambu saved about 865 hours of manual work and ...reached 96% Level 2/3, saving nearly $600,000. Automated match rates jumped from 45% to over 90%. Ambu can now manage more payments and grow without hiring more people.
Billtrust Payments Network (BPN) helped Cooper Electric process emailed credit card payments. Cooper Electric needed a faster, more cost-effective way to handle growing virtual card payments. BPN aut...omated payment processing, saving time for the AR team. Cooper Electric saved $120,000 in annual fees. They saw a 671% increase in digital payment volume and a 50% increase in the number of digital payments in one year. Billtrust also automated digital invoice delivery to 71% of customers.
Billtrust helped Malin move to electronic invoicing and payment solutions. Malin used Billtrust Invoicing, Cash Application, BPN Invoicing, and Collections. 91% of customers now get electronic invoic...es. Daily cash application time dropped by 75%. 78% decrease in 90-day aging happened in less than four years. Malin kept collections team size stable and improved remote operations during the pandemic.
