Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Billtrust is an invoice and payment management system that has been put in place by two of our larger suppliers...." Peer review by Jill Liegghio, Accounts Payable Manager, Barton Malow Company

Peer review evidence (same sources as the product rating summary)

"...We have seen a definite increase in customer satisfaction both internal and external since moving to Billtrust...." Peer review by Brad Wheelus, Credit Manager, Exide Technologies
"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA
"Billtrust Invoicing and Payments helped Össur improve accounts receivable operations. Össur faced payment delays, limited data visibility, and a poor customer experience. Billtrust provided a real-time dashboard and a user-friendly customer portal. The solution automated updates and supported multiple payment methods. Össur saw faster collections, smoother transactions, and higher customer satisfaction. The company reported year-over-year growth in collections and better cash flow." https://www.billtrust.com/-/media/assets/case-studies/ossur-case-study-cs-cs72-v1.pdf

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer success stories, Case studies

What benefits does Billtrust offer for Customer Feedback Management?

What solutions does Billtrust provide for Rating And Review Management?

How can Billtrust optimize your Collaboration Workflow?

What Are the key features of Billtrust for Payment Management?

What benefits does Billtrust offer for Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

WORLDPAC - Automotive - Large

Cranbury, USA

Billtrust helped WORLDPAC lower its average days sales outstanding to 27 days. WORLDPAC automated billing and payments, giving customers flexible ways to view and pay invoices. Billtrust Digital Lock...box sped up payments by 3.5 days and automated over $16 million in payments in six months. WORLDPAC saved $170,000 a year in credit card processing costs. Digital payments rose by 80% in three months.

 

Werner Electric Minnesota - Wholesale - Medium

Minneapolis, USA

Billtrust helped Werner Electric Minnesota automate accounts receivable. The company achieved a 97% electronic invoice delivery rate and saved $332,000. Cash application match rates reached 91% acros...s 348,000 invoices. Payments are now collected 3-7 days before due dates. Productivity improved by 50%, and operational cost savings reached $82,000 per year.

 

Ward Transport and Logistics - Transportation/Trucking/Railroad - Large

Pennsylvania, USA

Billtrust helped Ward Transport and Logistics automate over $80 million in payments. The company used Billtrust Digital Lockbox and AP Portal Delivery to process ACH, wire, and credit card payments. ...Ward saved more than 1,300 hours of manual work since the start of the year. Monthly ACH payment volume grew from $2 million to $12 million. Customers and staff now enjoy a faster, easier payment experience.

 

Vulcan Materials - Construction - Large

Birmingham, USA

Billtrust hielp Vulcan Materials, een grote producent van bouwmaterialen, om hun order-to-cash-processen te automatiseren. Ze implementeerden digitale facturering, cash application en een online kred...ietaanvraagoplossing. In 2021 ontving 90% van de klanten hun facturen digitaal, een stijging van 23% ten opzichte van 2020. De matchingpercentages stegen tot 80% dankzij machine learning. Nieuwe kredietaanvragen worden nu binnen een dag beoordeeld en goedgekeurd.

 

Transportmakelaar - Transportation/Trucking/Railroad - Large

USA

Billtrust Cash Application helped a transport broker automate payments and remittances. The company serves over 7,000 customers and 30,000 carriers across North America. Manual order-to-cash processe...s became unmanageable as the business grew. Billtrust automated cash application, invoicing, and payments. The broker achieved a 91% match rate for lockbox payments and 86% for electronic payments. Billtrust also enabled digital and paper invoice management for customers.

 

Sunstate Equipment - Construction - Large

Phoenix, USA

Billtrust Invoicing and Payments helped Sunstate Equipment process 80% digital payments in just 64 days. Sunstate needed a secure, fast payment solution to improve compliance and speed up internal pr...ocessing. Billtrust's platform gave customers 24/7 access to view and pay invoices. Over 90% of payments were matched automatically. The project finished nearly a month ahead of schedule.

Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5

Read Reviews (5)
Analytics

4.85/5

Read Reviews (17)
Custom Reports

4.56/5

Read Reviews (36)

Software Failure Risk Guidance

?

for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Product

Billtrust MCP Server Brings Live AR Queries to Microsoft Copilot

Billtrust launched its MCP Server, enabling accounts-receivable customers to query live invoice-to-cash data from Microsoft Copilot and Anthropic Claude using natural-language prompts. The integration allows finance teams to access structured, read-only AR analytics within their existing AI workspace, enhancing data accessibility and operational efficiency.

Product

Billtrust Launches Cutting-Edge Integration with AI for Enhanced ...

Billtrust has launched the Billtrust MCP Server, integrating with AI assistants like Microsoft Copilot to enhance invoice management and cash flow. This integration allows finance teams to access real-time insights into cash flow and payment risks directly within AI environments, improving decision-making efficiency. The platform supports AR processes such as sending reminders and processing payments, leveraging anonymized data from over 13 million consumers.

Product

Billtrust Debuts AI Assistant Connectivity to Promote AR ...

Billtrust launched the "Billtrust MCP Server," becoming the first AR platform to connect live invoice-to-cash intelligence with AI assistants like Microsoft Copilot and Claude. This integration allows finance teams to access AR data directly within AI workspaces, enhancing decision-making without needing separate platforms.

Product

Billtrust is First AR Platform to Connect Live Invoice-to-Cash Intelligence to Claude and Microsoft Copilot

Billtrust has launched the Billtrust MCP Server, becoming the first AR platform to integrate live invoice-to-cash intelligence with AI assistants Microsoft Copilot and Claude. This integration allows finance teams to access AR data directly within their AI workspace, enhancing decision-making and operational efficiency without needing separate logins or data stitching.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D