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Billtrust eCommerce Product Overview

Billtrust eCommerce provides a B2B marketplace solution for wholesale distributors and manufacturers, integrating PIM, ERP, and mobile app functionalities. Second Phase was acquired by Billtrust.

How satisfied the customers are with Billtrust eCommerce use-cases

Reviews

"...Their Cloud LSI + PIM product is gaining accolades as a feature rich product information management (PIM) and intelligent search tool that is easy to use and very cost effective. ...." Peer review

Billtrust eCommerce Customer Insights, Testimonials and Case Studies

Dakota Supply Group - Distributors

Billtrust Invoicing helped Dakota Supply Group save $44,000 in postage fees in one year. Nearly $14,000 of this came from the bullpenning feature. The distributor grew electronic invoicing by 44%, fr...om 51% to 74%. As of March 2021, 18% of receivables are collected through online billpay. The AR team reduced customer calls and saved time by moving to digital invoicing and payments.

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Louisiana CAT - Construction - Large

Billtrust Cash Application and Collections helped Louisiana CAT automate payment matching and collections. The company achieved a 75% match rate for Digital Lockbox payments and now delivers 71% of i...nvoices electronically. Automation let a team of three collectors perform like a team twice its size, even after a 70% reduction in staff. Louisiana CAT improved receivables and maintained cash flow during the pandemic. The solution created a consistent customer experience and better account transparency.

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Ward Transport and Logistics - Transportation/Trucking/Railroad - Large

Billtrust helped Ward Transport and Logistics automate over $80M in payments. The company saved more than 1,300 hours by digitizing payment processing. Billtrust AP Portal Delivery enabled flexible A...CH, wire, and credit card payments. ACH remit volume grew from $2M to $12M per month, with over 1,600 payments monthly. Ward improved cash flow, efficiency, and payment accuracy using Billtrust Digital Lockbox.

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Action Carting Environmental Services - Utilities

Billtrust helped Action Carting Environmental Services boost digital payment adoption. The company faced slow digital adoption and high costs from mailing invoices. Billtrust ran targeted email campa...igns to encourage online payments. After three campaigns, digital payments increased by $2 million. 51% of customers now get invoices electronically. The company saves 70 hours per month in manual work and $23,000 per year in postage.

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Ambu - Medical Devices

Billtrust Digital Lockbox helped Ambu, a medical equipment manufacturer, save 865 hours of manual processing time in seven months. Ambu increased automated match rates from 45% to over 90%. The compa...ny achieved 96% Level 2/3 discounts, saving nearly $600,000. Billtrust enabled Ambu to handle over 80 daily virtual card payments without adding staff. Ambu now enjoys more card discounts and is ready for growth.

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Werner Electric Minnesota - Distributors - Medium

Billtrust Invoicing helped Werner Electric Minnesota achieve 88% digital invoicing adoption. The company used Billtrust Cash Application to reach a 67% payment match rate, speeding up payment process...ing. Billtrust Collections automated customer outreach and increased account coverage. These solutions lowered DSO by over 5 days, improving cash flow. Employees saved time and customer satisfaction improved.

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Billtrust eCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.71/5

Read Reviews (3)
Analytics

3.99/5

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.71/5

Read Reviews (3)
Analytics

3.99/5

Read Reviews (4)

Billtrust eCommerce Integrations

Billtrust eCommerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Software Failure Risk Guidance

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for Billtrust eCommerce

Top Failure Risks for Billtrust eCommerce

Billtrust News

Product
 

Billtrust Releases New Research Revealing ERP Systems Alone Can't Meet Modern AR Demands

Billtrust released a study with Vanson Bourne revealing that traditional ERP systems are insufficient for modern AR needs. The research shows 98% of finance leaders see purpose-built AR software as essential for predictable cash flow and AI-driven insights. The report highlights the benefits of AR software, including reduced Days to Pay and improved invoice accuracy, emphasizing the shift towards AI-driven AR operations.

Product
 

Billtrust Launches Agentic VoIP, Reducing Collections Call Handling ...

Billtrust has launched Agentic VoIP, an AI-powered feature in its Collections workspace, enhancing call handling efficiency by up to 50%. This innovation integrates internet-based calling, real-time transcription, and AI-generated summaries, transforming calls into structured data for improved tracking and auditability. The feature aims to streamline workflows and enhance cash flow visibility, emphasizing a human-first approach in collections.

Awards
 

Billtrust Hits 19-Quarter Streak as G2 Accounts Receivable Automation Software Category Leader - PR Newswire

Billtrust has maintained its position as a leader in the G2 Grid Report for Accounts Receivable Automation Software for 19 consecutive quarters. The company secured 35 badges in G2's Winter 2026 report, reflecting its innovation and customer satisfaction. Billtrust's AI-powered solutions are highly rated for their usability and integration capabilities, contributing to its recognition across various categories, including enterprise and mid-market grids.

Executive
 

Billtrust Appoints Grant Halloran As New CEO - communitynews.org

Billtrust has appointed Grant Halloran as its new CEO. Halloran, with over 25 years of leadership experience, previously led Planful through significant growth. His expertise in scaling enterprise software companies will support Billtrust's focus on AI-driven accounts receivable automation. Billtrust's recent innovations include Autopilot, Agentic Email, and Collections Agentic Procedures, enhancing AR management efficiency.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D