Billtrust eCommerce Overview

Billtrust eCommerce provides a B2B marketplace solution for wholesale distributors and manufacturers, integrating PIM, ERP, and mobile app functionalities. Second Phase was acquired by Billtrust.

Use Cases

Customers recommend Products & Pricelist Management, Competitive Intelligence, Searching For Content, as the business use cases that they have been most satisfied with while using Billtrust eCommerce.

Other use cases:

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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Billtrust eCommerce.

Other priorities:

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Billtrust eCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Their Cloud LSI + PIM product is gaining accolades as a feature rich product information management (PIM) and intelligent search tool that is easy to use and very cost effective. ...." Peer review

Peer review evidence (same sources as the product rating summary)

"...Their Cloud LSI + PIM product is gaining accolades as a feature rich product information management (PIM) and intelligent search tool that is easy to use and very cost effective. ...." Peer review
"...Billtrust eCommerce is purpose-built for and businesses to stay competitive and innovate with an integrated, holistic solution. ..." eCommerce
"...Gain efficiency and simplify with a solution that integrates with your ERP and includes everything from Product Information Management (PIM) and search, to content management, marketing and payments...." eCommerce

Billtrust eCommerce, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Billtrust eCommerce Customer wins, Customer success stories, Case studies

How does Billtrust eCommerce address your Products & Pricelist Management Challenges?

 

Advanced Polymer Manufacturer - Manufacturing - Manufacturing

Billtrust Invoicing helped an advanced polymer manufacturer cut billing costs by over 50%. The company integrated Billtrust with their QAD ERP system for seamless billing. Customers could now receive... invoices by mail, email, fax, or online. eAdoption rates grew by 70 percent. Customer service productivity improved with Billtrust’s Client Connect platform.

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Medical equipment supplier (one of the oldest and largest healthcare companies in the United States) - Medical Devices - Medical Devices

Billtrust Digital Lockbox helped a leading US medical equipment supplier save over $2.2 million in annual fees by automating virtual card payment processing. The company faced high costs and manual w...ork handling 2,500 virtual credit card payments monthly. Billtrust automated payment acceptance and optimized Level II/III data, reducing interchange fees. In 2020, they processed $219 million across 43,742 payments. Several employees were reassigned to strategic projects, boosting efficiency.

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Packaged Ice Manufacturer - Manufacturing - Manufacturing

Billtrust helped a leading packaged ice manufacturer boost their cash application match rate to 85%. The company serves over 80,000 customer locations in the U.S. They used Billtrust Cash Application... and Invoicing to automate payment matching and offer digital billing options. Targeted campaigns increased digital invoice adoption to 67% of customers. The company saw a 530% year-over-year rise in portal payments and saved on postage fees. Internal processes became more efficient, letting staff focus on strategic work.

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Leading IT distributor (Fortune 500) - Information Technology And Services - Information Technology and Services

Billtrust Invoicing helped a Fortune 500 IT distributor save over $2 million in postage by moving from 3% to 80% electronic invoice delivery. The company automated accounts receivable and improved pa...yment processing with Billtrust Cash Application, raising straight-through processing from 58% to 79%. Billtrust’s eSolutions Team supported the transition to digital invoicing. The distributor now gets paid faster and handles more payments with less manual work. Billtrust’s AR automation enabled the company to scale as it grew.

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Design Air - Wholesale - Wholesale

Billtrust eCommerce helped Design Air, an HVAC distributor, fix their unreliable webstore. The new site improved product search, data quality, and uptime. Customers now have 24/7 access to inventory ...and pricing. Design Air saw a 38% increase in webstore revenue share. Inbound calls dropped by 25%, saving time for sales and support teams.

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WORLDPAC - Automotive - Automotive

Billtrust helped WORLDPAC cut their average days sales outstanding to 27 days. The auto-part distributor automated invoicing and payments, giving customers more ways to pay. Billtrust Digital Lockbox... sped up payments by 3.5 days and automated over $16 million in payments in six months. WORLDPAC saved $170,000 a year in credit card processing fees. Digital invoicing adoption rose 80% in three months.

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Billtrust eCommerce Features

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FEATURE RATINGS AND REVIEWS
AI Powered

3.71/5 ★

Read Reviews (3)
Analytics

3.99/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.71/5 ★

Read Reviews (3)
Analytics

3.99/5 ★

Read Reviews (4)

Billtrust eCommerce Integrations

Billtrust eCommerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.02/5 ★

Read Reviews (1)
Data Export

3.02/5 ★

Read Reviews (1)

Doccept

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Avalara

4.33 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Billtrust eCommerce

Top Failure Risks for Billtrust eCommerce

Billtrust News

Executive

Sunil Rajasekar Appointed Chief Executive Officer of Billtrust

Sunil Rajasekar has been appointed as the Chief Executive Officer of Billtrust, succeeding founder Flint Lane, who will remain on the Board of Directors. Rajasekar, with a strong background in technology and leadership roles at companies like Mindbody and eBay, aims to drive Billtrust's growth and innovation in the B2B order-to-cash software market.

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Awards

Billtrust Named Among G2's Best Accounting & Finance Software Products ...

Billtrust has been recognized as one of G2's Best Accounting and Finance Products for 2026, marking the second consecutive year it has received this honor. This recognition is based on authentic user reviews highlighting Billtrust's AI-driven platform's impact on accelerating cash flow, reducing risk, and enhancing productivity. The award underscores Billtrust's leadership in B2B accounts receivable automation.

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Product

Billtrust Debuts Agentic Credit to Catch Payment Risks

Billtrust has launched Agentic Credit Lines, an AI-driven tool for finance teams to identify payment risks. This product integrates into Billtrust's credit review workflow, analyzing payment history and external credit data to offer credit limit recommendations. It aims to enhance visibility, control, and risk detection for finance teams, supporting human judgment with data-driven insights.

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Product

Billtrust Launches Agentic Credit Lines to Help Finance Teams ...

Billtrust has launched Agentic Credit Lines, an AI-powered solution that enhances credit management for finance teams by providing predictive insights and proactive risk management. This new capability analyzes extensive payment data to offer transparent, data-driven credit recommendations, improving cash flow and reducing manual reviews. It integrates seamlessly into existing workflows, enhancing Billtrust's AR platform with advanced AI-driven features.

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Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

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Financials

SERIES D