Billtrust eCommerce: Use-Cases, Insights and Reviews | 2026 Cuspera

Billtrust helped Action Carting Environmental Services boost digital payment adoption. The company faced slow digital adoption and high costs from mailing invoices. Billtrust ran targeted email campa...igns to encourage online payments. After three campaigns, digital payments increased by $2 million. 51% of customers now get invoices electronically. The company saves 70 hours per month in manual work and $23,000 per year in postage.
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Billtrust Invoicing helped an advanced polymer manufacturer cut billing costs by over 50%. The company switched from a third-party provider to Billtrust for better billing technology. Billtrust integ...rated with their ERP system and offered multiple delivery channels. The manufacturer saw a 70% increase in customer eAdoption. Customer service productivity improved with the Client Connect platform.
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Billtrust Cash Application and Collections helped Louisiana CAT automate payment matching and collections. The company achieved a 75% match rate for Digital Lockbox payments and now delivers 71% of i...nvoices electronically. Automation let a team of three collectors perform like a team twice its size, even after a 70% reduction in staff. Louisiana CAT improved receivables and maintained cash flow during the pandemic. The solution created a consistent customer experience and better account transparency.
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Billtrust Invoicing helped Dakota Supply Group save $44,000 in postage fees in one year. Nearly $14,000 of this came from the bullpenning feature. The distributor grew electronic invoicing by 44%, fr...om 51% to 74%. As of March 2021, 18% of receivables are collected through online billpay. The AR team reduced customer calls and saved time by moving to digital invoicing and payments.
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Billtrust helped Ward Transport and Logistics automate over $80M in payments. The company saved more than 1,300 hours by digitizing payment processing. Billtrust AP Portal Delivery enabled flexible A...CH, wire, and credit card payments. ACH remit volume grew from $2M to $12M per month, with over 1,600 payments monthly. Ward improved cash flow, efficiency, and payment accuracy using Billtrust Digital Lockbox.
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Billtrust Cash Application helped a transportation broker reach a 91% match rate for lockbox payments and 86% for electronic payments. The broker serves over 7,000 customers and works with 30,000 car...riers. Manual order-to-cash processes became hard as the business grew. Billtrust customized its solution to fit the broker’s invoicing portal and ERP. The AR team now uses automated invoicing and payments, improving efficiency and accuracy.
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