Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...When it comes to payment cycle management, I always recommend Billtrust...." Peer review by Candace Hoover, Billing Administrator, MAWSA

Peer review evidence (same sources as the product rating summary)

"...Since we engaged Billtrust our customer satisfaction has definitely gone up...." Peer review by Mike Anderson, President, S.W. Anderson
"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA
"Billtrust Invoicing and Payments helped Össur improve accounts receivable operations. Össur faced payment delays, limited data visibility, and a poor customer experience. Billtrust provided a real-time dashboard and a user-friendly customer portal. The solution automated updates and supported multiple payment methods. Össur saw faster collections, smoother transactions, and higher customer satisfaction. The company reported year-over-year growth in collections and better cash flow." https://www.billtrust.com/-/media/assets/case-studies/ossur-case-study-cs-cs72-v1.pdf

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer success stories, Case studies

How can Billtrust optimize your Customer Feedback Management Workflow?

What Are the key features of Billtrust for Rating And Review Management?

How does Billtrust address your Collaboration Challenges?

Why is Billtrust the best choice for Payment Management?

How does Billtrust facilitate Contact List Management?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

 

WORLDPAC - Automotive - Large

Cranbury, USA

Billtrust helped WORLDPAC lower its average days sales outstanding to 27 days. WORLDPAC automated billing and payments, giving customers flexible ways to view and pay invoices. Billtrust Digital Lock...box sped up payments by 3.5 days and automated over $16 million in payments in six months. WORLDPAC saved $170,000 a year in credit card processing costs. Digital payments rose by 80% in three months.

 

Werner Electric Minnesota - Wholesale - Medium

Minneapolis, USA

Billtrust helped Werner Electric Minnesota automate accounts receivable. The company achieved a 97% electronic invoice delivery rate and saved $332,000. Cash application match rates reached 91% acros...s 348,000 invoices. Payments are now collected 3-7 days before due dates. Productivity improved by 50%, and operational cost savings reached $82,000 per year.

 

Ward Transport and Logistics - Transportation/Trucking/Railroad - Large

Pennsylvania, USA

Billtrust helped Ward Transport and Logistics automate over $80 million in payments. The company used Billtrust Digital Lockbox and AP Portal Delivery to process ACH, wire, and credit card payments. ...Ward saved more than 1,300 hours of manual work since the start of the year. Monthly ACH payment volume grew from $2 million to $12 million. Customers and staff now enjoy a faster, easier payment experience.

 

Vulcan Materials - Construction - Large

Birmingham, USA

Billtrust hielp Vulcan Materials, een grote producent van bouwmaterialen, om hun order-to-cash-processen te automatiseren. Ze implementeerden digitale facturering, cash application en een online kred...ietaanvraagoplossing. In 2021 ontving 90% van de klanten hun facturen digitaal, een stijging van 23% ten opzichte van 2020. De matchingpercentages stegen tot 80% dankzij machine learning. Nieuwe kredietaanvragen worden nu binnen een dag beoordeeld en goedgekeurd.

 

Transportmakelaar - Transportation/Trucking/Railroad - Large

USA

Billtrust Cash Application helped a transport broker automate payments and remittances. The company serves over 7,000 customers and 30,000 carriers across North America. Manual order-to-cash processe...s became unmanageable as the business grew. Billtrust automated cash application, invoicing, and payments. The broker achieved a 91% match rate for lockbox payments and 86% for electronic payments. Billtrust also enabled digital and paper invoice management for customers.

 

Sunstate Equipment - Construction - Large

Phoenix, USA

Billtrust Invoicing and Payments helped Sunstate Equipment process 80% digital payments in just 64 days. Sunstate needed a secure, fast payment solution to improve compliance and speed up internal pr...ocessing. Billtrust's platform gave customers 24/7 access to view and pay invoices. Over 90% of payments were matched automatically. The project finished nearly a month ahead of schedule.

Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.85/5 ★

Read Reviews (17)
Custom Reports

4.56/5 ★

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.85/5 ★

Read Reviews (17)
Custom Reports

4.56/5 ★

Read Reviews (36)

Software Failure Risk Guidance

?

for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Partnership

Billtrust Opens Hyderabad GCC - metroindia.net

Billtrust has opened a new Global Capability Centre in Hyderabad, India, marking its formal entry into the Indian market. The facility, supported by a Rs 450 crore investment, will focus on engineering, AI development, and operations, aiming to build a 1,000-member team over three years. This center will enhance Billtrust's global platform capabilities, which currently serve 2,600 B2B suppliers and 14 million buyers.

Product

Billtrust Launches Hyderabad Capability Center | Billtrust

Billtrust has launched the first MCP server for AR automation, integrating live invoice-to-cash intelligence with Claude and Microsoft Copilot. This integration enhances the capabilities of AR platforms by connecting real-time data to AI tools, streamlining accounts receivable processes.

Executive

Billtrust Appoints Avinash R Mugali to Lead Global Customer Experience in India

Billtrust has appointed Avinash R Mugali as Vice President and Site Lead for Global Customer Experience in India. Based in Hyderabad, Mugali will focus on customer-centric transformation, intelligent journeys, and automation, leveraging his extensive experience in technology operations and customer ecosystems. This appointment underscores Billtrust's commitment to enhancing its AI-powered accounts receivable platform and strengthening its global delivery model.

Product

Billtrust MCP Server Brings Live AR Queries to Microsoft Copilot

Billtrust launched its MCP Server, enabling accounts-receivable customers to query live invoice-to-cash data from Microsoft Copilot and Anthropic Claude using natural-language prompts. The integration allows finance teams to access structured, read-only AR analytics within their existing AI workspace, enhancing data accessibility and operational efficiency.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D