Real-World Case Studies and Customer Success Stories with Accruent EMS

Genesco used Accruent Lucernex to manage over 3,500 leases and streamline store lifecycle processes. Before Lucernex, Genesco struggled with manual... lease management, compliance, and inefficient workflows across departments. Lucernex provided a single source of truth, automated rent calculations, and improved lease audits. Genesco reduced time to sign new leases by about 20% and improved compliance with FASB standards. The company also identified $15,000 in equipment lease savings and improved collaboration between teams.
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Helzberg Diamonds used Accruent's Lucernex lease administration system to replace its legacy lease solution. The company needed to meet FASB... compliance and unify real estate processes. Helzberg went live in under 5 months, integrating nine systems and converting all legacy lease data. The new platform replaced dozens of spreadsheets and paper-based systems. Results included on-time, under-budget implementation and reduced risk of costly errors.
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Meridian helped Boskalis migrate nearly 500,000 engineering documents into one system. The company needed a way to manage ship-related information... as its fleet and staff grew. Meridian provided a single source for all as-built ship documents. Employees now access information quickly and follow quality and safety procedures. Boskalis reduced document exchange costs and improved project control for new ship builds.
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Accruent Meridian helped New Engineering SRL manage over 300,000 documents for a major hospital construction project in Italy. The software enabled... real-time collaboration among designers, managers, and coordinators. New Engineering used Meridian to archive thousands of works and streamline workflows with custom scripts. The solution improved data organization and made it easy to find specific documents. Meridian's flexibility supported the project's evolving needs and regulatory changes.
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RedEye helped WestSide Corporation cut engineering costs by 16% each year. The company managed 53,000 critical documents in one cloud... system. Staff now find drawings in seconds, not hours, saving 12.5% in productivity time. RedEye’s tools removed duplicates and improved document accuracy. WestSide also reduced rework to zero and cut travel time for engineers.
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RedEye helped WestSide cut engineering costs by 16%. WestSide used RedEye for digital transformation. They streamlined operations with engineering document... management. This improved efficiency and reduced expenses. The solution focused on asset management and workflow optimization.
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Meridian helped London Gatwick Airport manage over 627,000 documents and streamline asset management. The airport replaced outdated, siloed systems with... a unified document management platform. This improved collaboration, reduced data duplication, and ensured compliance across all projects. About 250 users and 120 company groups now use Meridian Portal for secure document exchange. Every construction project must use the system for handover and financial closure. The airport continues to enhance efficiency and accuracy with ongoing improvements.
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Northern Water used Accruent's Maintenance Connection to improve record-keeping and maintenance for critical water infrastructure. After major floods in Colorado,... they needed better documentation for FEMA reimbursement. Maintenance Connection gave them a single system for tracking assets, work orders, and compliance. The platform streamlined reimbursements and made it easier for technicians to log time and expenses. Northern Water now uses it for preventive maintenance, hazard control, and collaboration with federal agencies.
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Regal Cinemas used Lucernex Contracts to manage lease payments and contracts. The company needed to comply with both U.S. ASC... 842 and international reporting rules after an acquisition. Lucernex helped Regal handle rent, taxes, and maintenance payments in one place. The solution replaced manual Excel reporting, saving time and reducing errors. Regal continued operations through bankruptcy and the pandemic with Lucernex supporting their lease management.
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KenCrest used Maintenance Connection to replace fax-based maintenance processes. The team managed over 200 properties and 100 group homes in... Pennsylvania. Real-time work order visibility improved response times and reporting. Maintenance Connection enabled KPI tracking and centralized asset data. Fourteen team members now manage work orders and assets daily. KenCrest gained better compliance and operational oversight.
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Accruent EMS helped a global data integration company cut office management time from 30% to as low as 5-10% of the work week. The company needed... to streamline room and desk booking, support hybrid work, and make data-driven space decisions. EMS enabled seamless booking across 21 offices in 9 time zones, with self-service scheduling via web and mobile. The solution eliminated ghost meetings and improved employee experience. The company now uses data to optimize office space and ensure employee safety.
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Accruent Meridian helped Nobian Industrial Chemicals standardize engineering change management. The company faced issues with outdated document systems, unclear ownership,... and slow access to asset information. Meridian provided secure document management, lifecycle tracking, and SAP PM integration. Maintenance teams now access asset data in seconds. Nobian improved accuracy and control in concurrent engineering projects.
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Meridian helped I. R.C.C.S Instituto Ortopedico Galeazzi manage thousands of project documents. The hospital used Meridian to organize, track, and...approve technical files for a major construction project. Over 80 users worked together in the system, uploading and revising 5,000 documents in six months. The platform improved workflow, reduced errors, and supported time management. Custom training helped teams adapt to the new tool quickly.
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Meridian helped AbbVie centralize engineering document management for over 625 employees. The company needed a global platform to standardize workflows... and reduce IT burdens after splitting from Abbott. Meridian integrated with IBM Maximo, enabling access to 300,000+ CAD drawings and asset files. AbbVie achieved near 50% reduction in engineering IT systems and improved compliance with FDA 21 CFR Part 11. The solution streamlined audits, cut costs, and boosted collaboration across departments.
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