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Zonka Feedback vs SurveyGold application: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zonka Feedback vs. SurveyGold application is based on a specific set of business needs and context. The comparison uses 3598 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zonka Feedback and SurveyGold application

Zonka Feedback, SurveyGold application, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.

SurveyGold application focuses on Social Media Management with Offline, Communication Management, Engaging Conversational Surveys with Mobile, Lead Engagement with Mobile, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zonka Feedback

Focus area

Zonka Feedback is better than SurveyGold application for

Software Failure Risk

  • low

logo SurveyGold application

Focus area

Software Failure Risk

  • low

About

Feedback Software & Survey App to collect feedback from customers and employees

Survey Everywhere - SurveyGold - surveygoldsolutions.com

Financials

PRIVATE

NA

Business Need

Total Processes
(we found evidences for)

43

22

Total Goals
(we found evidences for)

3

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics

engaging on social media


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


workflow management


helpdesk management



sales document management


contact list management


loyalty management

customise loyalty program



rating and review management


knowledge management


sales review & feedback


lifetime value management



performance management


training & onboarding






Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enhance customer relationships

  • Manage risk

  • Improve navigation

  • See 1 more

Top Channels

Channels Used

  • offline

  • mobile

  • mobile app

  • on premises

  • mass media

  • radio

  • promotions

  • e-mail

  • See 5 more
  • offline

  • mobile

  • mobile app

  • on premises

  • mass media

  • radio

  • promotions

  • e-mail

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting