Comparison Summary
This comparison report of Zonka Feedback vs. SurveyGold application is based on a specific set of business needs and context. The comparison uses 3598 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zonka Feedback and SurveyGold application
Zonka Feedback, SurveyGold application, Simplesat, Thematic, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zonka Feedback covers Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
SurveyGold application focuses on Social Media Management with Offline, Communication Management, Engaging Conversational Surveys with Mobile, Lead Engagement with Mobile, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zonka Feedback
Focus area
Zonka Feedback is better than SurveyGold application for
Software Failure Risk
About
Feedback Software & Survey App to collect feedback from customers and employees
Survey Everywhere - SurveyGold - surveygoldsolutions.com
Financials
PRIVATE
NA
Business Need
Total Processes
(we found evidences for)
43
22
Total Goals
(we found evidences for)
3
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Improve efficiency
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Enhance customer relationships
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Manage risk
-
Improve navigation
- See 1 more
Top Channels
Channels Used
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offline
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mobile
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mobile app
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on premises
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mass media
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radio
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promotions
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e-mail
- See 5 more
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offline
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mobile
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mobile app
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on premises
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mass media
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radio
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promotions
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e-mail
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High