Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Improve digital and social presence
-
Manage risk
-
Increase sales & revenue
- See 2 more
-
Increase sales & revenue
-
Acquire customers
-
Enhance customer relationships
-
Improve ROI
-
Scale best practices
-
Grow market share
-
Enter new markets internationally or locally
-
Increase average basket value
-
Build brand awareness
-
Improve digital and social presence
-
Increase customer life time value
-
Improve brand engagement
-
Improve efficiency
-
Launch new products
-
Improve consistency
-
Reduce bounce
-
Establish thought leadership
-
Improve internal communications
-
Improve stakeholder relations
- See 16 more
Top Channels
Channels Used
-
website
-
promotions
-
e-mail
-
social media
-
Facebook
-
text SMS
-
mobile
-
offline
-
display advertisement
-
video
-
point of sale
-
phone calls
-
coupons
-
games
-
user generated content
-
blogs
-
on premises
-
newsletter
-
omnichannel
-
chat
-
mobile app
-
trade shows
-
review sites
-
Amazon
- See 21 more
-
website
-
promotions
-
e-mail
-
social media
-
Facebook
-
text SMS
-
mobile
-
offline
-
display advertisement
-
video
-
point of sale
-
phone calls
-
coupons
-
games
-
user generated content
-
blogs
-
on premises
-
newsletter
-
omnichannel
-
chat
-
mobile app
-
trade shows
-
review sites
-
Amazon
- See 21 more
