Overview: Zoho CRM Plus and Apptivo as CRM Category solutions.

Zoho CRM Plus excels in offering a comprehensive suite of engagement tools, making it highly attractive to enterprises and large businesses in IT and services, while Apptivo specializes in robust helpdesk and workflow management, catering to large enterprises and diverse industries like research and publishing. Zoho CRM Plus thrives with its rich integration and social media capabilities, whereas Apptivo provides extensive data export and sales management features, with strong 24/7 support.

Zoho CRM Plus: Zoho CRM Plus is a unified CX platform empowering sales, marketing, and customer service teams to collaborate seamlessly. It offers a single interface and a free start.

Apptivo: Apptivo simplifies business operations with its comprehensive management software suite. Business efficiency and growth are boosted through enhanced enterprise management.

Zoho CRM Plus and Apptivo: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zoho CRM Plus facilitates engagement management, enhancing interactions and social media presence. read more →

Apptivo supports helpdesk and workflow management, aiding efficient communication and document handling. read more →

Business Goals

Zoho CRM Plus helps enhance customer relationships, acquire new customers, and improve digital presence. read more →

Apptivo focuses on enhancing customer relationships, acquiring customers, and improving internal communications. read more →

Core Features

Zoho CRM Plus offers AI features and analytics, with strong customization and integration capabilities. read more →

Apptivo stands out with comprehensive data export, custom reports, and integration abilities. read more →

Vendor Support

Zoho CRM Plus provides 24/7 support and robust chat options for user assistance. read more →

Apptivo offers extensive 24/7 support along with varied communication channels. read more →

Segments and Industries

Zoho CRM Plus is popular with enterprises and large businesses in IT, hospitality, and marketing. read more →

Apptivo is favored by large enterprises across diverse fields like research and publishing. read more →

Operational Alignment

Zoho CRM Plus fits well with enterprises needing engagement and social media management. read more →

Apptivo aligns with businesses focused on sales management and internal workflow efficiency. read more →

lightning

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Zoho CRM Plus in Action: Unique Use Cases

What solutions does Zoho CRM Plus provide for Engagement Management?

How can Zoho CRM Plus enhance your Social Media Management process?

How can Zoho CRM Plus enhance your Social Media Marketing process?

How can Zoho CRM Plus optimize your Collaboration Workflow?


Apptivo in Action: Unique Use Cases

Why is Apptivo the best choice for Helpdesk Management?

How can Apptivo enhance your Contact List Management process?

How does Apptivo address your Sales Document Management Challenges?

What Are the key features of Apptivo for Workflow Management?

News

Latest Zoho CRM Plus News

Zoho WorkDrive 5.0: The evolution from a content collaboration app to an intelligent content management platform

Zoho has launched WorkDrive 5.0, evolving its platform from a content collaboration app to an intelligent content management solution. The update introduces AI, machine learning, and automation features to help businesses extract insights, automate workflows, and improve productivity and security.

07/05/2025 - source

Latest Apptivo News

Release Notes as of FEB 15,2024

1.Feature Updates 2. Bug Fixes At Apptivo, our primary goal is to continuously improve system performance and address reported issues to enhance overall efficiency. In line with this commitment, we’re pleased to introduce new features designed to streamline your workflow. Additionally, our team has diligently resolved bugs to ensure a smoother user experience. We value...

Read more »

The post Release Notes as of FEB 15,2024 appeared first on Apptivo.

14/02/2024 - source

Business Setting

Zoho CRM Plus

Apptivo