cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Compare Zenloop vs CustomerCount

Failure Risk Guidance Security Report ?

Failure Risk for Zenloop low Failure Risk for CustomerCount medium
Know More

Comparison Summary

This comparison report of Zenloop vs. CustomerCount is based on a specific set of business needs and context. The comparison uses 4603 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and CustomerCount

Zenloop, CustomerCount, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

CustomerCount focuses on Collecting Feedback with Promotions, Engaging Conversational Surveys, Loyalty Management, Social Media Management with Social Media, etc.

"We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates. " - Daniel Lang

"CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six... years and counting. " - Federico Beyer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than CustomerCount for

Software Failure Risk

  • low

logo CustomerCount

Focus area

Software Failure Risk

  • medium

About

Feedback Management to Automate customer retention.

Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously

Age

2016

Financials

SERIES A

NA

Business Need

Total Processes
(we found evidences for)

73

43

Total Goals
(we found evidences for)

16

13

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (838)

Read Reviews (127)

measuring net promoter score

Read Reviews (420)

Read Reviews (25)

measuring customer satisfaction

Read Reviews (167)

Read Reviews (15)

loyalty management

Read Reviews (177)

Read Reviews (15)

customise loyalty program

Read Reviews (131)

Read Reviews (6)

identify target customers

Read Reviews (11)

Read Reviews (0)

contact list management

Read Reviews (48)

Read Reviews (6)

advertisement

Read Reviews (29)

Read Reviews (9)

lifetime value management

Read Reviews (25)

Read Reviews (0)

rating and review management

Read Reviews (24)

Read Reviews (3)

engagement management

Read Reviews (23)

Read Reviews (37)

engaging and following up

Read Reviews (12)

Read Reviews (22)

communication management

Read Reviews (17)

Read Reviews (7)

sending & publishing communications

Read Reviews (14)

Read Reviews (7)

promotion management

Read Reviews (13)

Read Reviews (0)

social media management

Read Reviews (12)

Read Reviews (15)

engaging on social media

Read Reviews (3)

Read Reviews (4)

scheduling post to social media

Read Reviews (3)

Read Reviews (4)

managing social media account

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (10)

Read Reviews (1)

creating knowledge base

Read Reviews (5)

Read Reviews (0)

discount management

Read Reviews (9)

Read Reviews (0)

relationship management

Read Reviews (9)

Read Reviews (0)

sales call management

Read Reviews (8)

Read Reviews (0)

sales document management

Read Reviews (8)

Read Reviews (3)

contract management

Read Reviews (8)

Read Reviews (0)

competitive intelligence

Read Reviews (8)

Read Reviews (6)

training & onboarding

Read Reviews (7)

Read Reviews (2)

content management

Read Reviews (6)

Read Reviews (0)

campaign management

Read Reviews (5)

Read Reviews (0)

sales review & feedback

Read Reviews (4)

Read Reviews (0)

segmentation and targeting

Read Reviews (4)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (3)

Read Reviews (6)

customer case management

Read Reviews (3)

Read Reviews (0)

motivation management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

influencer marketing

Read Reviews (2)

Read Reviews (0)

performance management

Read Reviews (0)

Read Reviews (4)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more

  • Enhance customer relationships

  • Improve stakeholder relations

  • Improve efficiency

  • Increase sales & revenue

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve internal communications

  • See 10 more

Top Channels

Channels Used

  • promotions

  • social media

  • e-mail

  • phone calls

  • website

  • print media

  • magazine

  • text SMS

  • video

  • mass media

  • radio

  • offline

  • events

  • trade shows

  • See 11 more

  • promotions

  • social media

  • e-mail

  • phone calls

  • website

  • print media

  • magazine

  • text SMS

  • video

  • mass media

  • radio

  • offline

  • events

  • trade shows

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting