CustomerCount Overview
This is a summary of the comprehensive capabilities and benefits of CustomerCount based on over 834 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CustomerCount, Spark Chart, CustomerSure, Clicktools, Simplesat, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CustomerCount is right for your needs? Our Cuspera AI engine can evaluate how CustomerCount fits your specific business needs, industry, and context. Get your personalized assessment report today.
CustomerCount supports business activities such as:
- Collecting Feedback
- Engaging Conversational Surveys
- Social Media Management
- Advertisement
- Create Engagement Based Loyalty
CustomerCount can help you with many business goals, such as Improve Customer Satisfaction, Improve Stakeholder Relations, Improve Efficiency, Increase Sales & Revenue, Acquire Customers, etc. It can help manage these activities if you use Promotions and Social Media for these needs. As a solution, CustomerCount's capabilities include Embedded Survey Forms, Personalization, Rewards, etc.
CustomerCount Hospitality Vertical is its biggest customer base.
Reviews
"The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of ser...vice, the team at CustomerCount delivers it on a regular basis. " - Toastmasters International
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well CustomerCount solved their Customer Feedback Management needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
Business Priorities
Improve Customer Satisfaction and Improve Stakeholder Relations are the most popular business priorities peers achieved using CustomerCount.
Use Cases
Peers recommend Collecting Feedback , Engaging Conversational Surveys , Social Media Management , as the business use cases that they have been most satisfied while using CustomerCount.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collecting Feedback with Promotions |
4.87/5 ★ |
"...Find out more about CustomerCount's customer feedback management services and simple-to-use functionality by viewing a video from our gallery. ..." CustomerCount Video Gallery |
| measuring net promoter score |
4.79/5 ★ |
"...CustomerCount provides advanced customer feedback through customer satisfaction surveys, invaluable reporting, Net Promoter Score and client satisfaction. ..." Why Use CustomerCount for your customer feedback? |
| Measuring CSAT |
4.50/5 ★ |
"...The top rated customer feedback management system; offering continuous invaluable insights into a company's Net Promoter Score and customer satisfaction...." Mobius Vendor Partners Celebrates Twentieth Anniversary Creator of CustomerCount Reaches Milestone |
| Engaging Conversational Surveys |
4.82/5 ★ |
"...We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests...." Testimonial from Breckenridge Grand Vacations |
| engaging and following up |
4.75/5 ★ |
"...A second open text follow-up question asks them to explain their score...." Survey Design |
| Social Media Management with Social Media |
4.56/5 ★ |
"...It is a versatile product with robust analytics and reporting...." Testimonial by Rick Tramontana, Director of Owner Relations, Breckenridge Grand Vacations |
| social media analytics |
4.16/5 ★ |
"...It is a versatile product with robust analytics and reporting...." Testimonial by Rick Tramontana, Director of Owner Relations, Breckenridge Grand Vacations |
| engaging on social media |
4.16/5 ★ |
"...This includes open-survey questions, online reviews and social media posts...." Keatext Text Analytics |
| scheduling post to social media |
4.16/5 ★ |
"...This includes open-survey questions, online reviews and social media posts...." Keatext Text Analytics |
| PEER EXPERIENCES | |
|---|---|
| Collecting Feedback with Promotions |
4.87/5 ★ |
"...Find out more about CustomerCount's customer feedback management services and simple-to-use functionality by viewing a video from our gallery. ..." CustomerCount Video Gallery |
|
| measuring net promoter score |
4.87/5 ★ |
| Measuring CSAT |
4.87/5 ★ |
| Engaging Conversational Surveys |
4.82/5 ★ |
"...We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests...." Testimonial from Breckenridge Grand Vacations |
|
| engaging and following up |
4.82/5 ★ |
| Social Media Management with Social Media |
4.56/5 ★ |
"...It is a versatile product with robust analytics and reporting...." Testimonial by Rick Tramontana, Director of Owner Relations, Breckenridge Grand Vacations |
|
| social media analytics |
4.56/5 ★ |
| engaging on social media |
4.56/5 ★ |
| scheduling post to social media |
4.56/5 ★ |
21+ more Business Use Cases
Our AI advisor, Wyz, harnessed 834 insights from peers and experts to help you assess how these CustomerCount use cases fit your Customer Feedback Management needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of service, the team at CustomerCount delivers it on a r...egular basis. |
|
|
CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests. Testimonial By Breckenridge Grand Vacations |
|
|
CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Toastmasters International |
The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of service, the team at CustomerCount delivers it on a r...egular basis. |
|
Breckenridge Grand Vacations |
CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests. Testimonial By Breckenridge Grand Vacations |
|
Rick Tramontana Director of Owner Relations Breckenridge Grand Vacations |
CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana |
Frequently Asked Questions(FAQ)
for CustomerCount
What is CustomerCount?
What is CustomerCount used for?
What are the top features of CustomerCount?
Who uses CustomerCount?
What are CustomerCount alternatives?
Where is CustomerCount located?
Popular Business Setting
for CustomerCount
Top Industries
- Hospitality
- Marketing and Advertising
- Computer Software
Popular in
- Enterprise
- Small Business
Peers used CustomerCount to Improve customer satisfaction and Improve stakeholder relations
CustomerCount Alternatives
Peer and Expert Opinion on Features
for CustomerCount
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (115) |
| Personalization | Read Reviews (33) |
| Rewards | Read Reviews (8) |
| Gamification | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (7) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Embedded survey forms | Read Reviews (115) |
| Personalization | Read Reviews (33) |
| Rewards | Read Reviews (8) |
| Gamification | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (7) |
IT and Other Capabilities
for CustomerCount
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (60) |
| Data Export | Read Reviews (32) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (60) |
| Data Export | Read Reviews (32) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (66) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (66) |
| Phone Support | Read Reviews (3) |
| Email Support | Read Reviews (2) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (73) |
| Custom Reports | Read Reviews (119) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (73) |
| Custom Reports | Read Reviews (119) |
Software Failure Risk Guidance
?for CustomerCount
Overall Risk Meter
Top Failure Risks for CustomerCount
Vendor Profile Details
Company Name
Mobius
Company Website
https://mobiusvp.com/HQ Location
3925 River Crossing Parkway, Suite 60, Indianapolis, IN 46240
Employees
NA
Social
Financials
NA
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