CustomerCount Overview
CustomerCountâ„¢ addresses the challenge of gathering and analyzing customer and employee feedback with precision. This platform excels in deploying satisfaction surveys that capture valuable insights, essential for informed decision-making. By leveraging advanced technology, CustomerCountâ„¢ enables businesses to refine their strategies based on real-time feedback. Its robust capabilities support diverse industries in understanding consumer needs and enhancing service delivery. A notable feature is its adaptability, allowing customization to meet specific organizational requirements. This tool not only collects data but transforms it into actionable intelligence, fostering a culture of continuous improvement and customer-centric growth.
Use Cases
Customers recommend Collecting Feedback, Engaging Conversational Surveys, Social Media Management, as the business use cases that they have been most satisfied with while using CustomerCount.
Business Priorities
Improve Customer Satisfaction and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using CustomerCount.
CustomerCount Use-Cases and Business Priorities: Customer Satisfaction Data
CustomerCount works with different mediums / channels such as Promotions. and Social Media.
CustomerCount's features include Embedded Survey Forms, Personalization, Rewards, etc. and CustomerCount support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also CustomerCount analytics capabilities include Analytics, and Custom Reports.
Reviews
"CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics a...nd reporting." - Rick Tramontana
CustomerCount, SmileBack, SurveyMethods, Medallia Agent Connect, Zenloop, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CustomerCount is a flexible online customer feedback management system providing intuitive real-time reporting and fast turnaround on updates. Key features include survey design, real-time alerts, CRM integration, and text analytics.
Popular Business Setting
for CustomerCount
Top Industries
- Hospitality
- Marketing and Advertising
- Computer Software
Popular in
- Enterprise
- Small Business
CustomerCount is popular in Hospitality, Marketing And Advertising, and Computer Software and is widely used by Enterprise, and Small Business,
CustomerCount Customer wins, Customer success stories, Case studies
How efficiently Does CustomerCount manage your Collecting Feedback?
How does CustomerCount address your Engaging Conversational Surveys Challenges?
What benefits does CustomerCount offer for Create Engagement Based Loyalty?
11 buyers and buying teams have used Cuspera to assess how well CustomerCount solved their Customer Feedback Management needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.
| CUSTOMERS | TESTIMONIALS |
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CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana |
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The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of service, the team at CustomerCount delivers it on a r...egular basis. |
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CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six years and counting. Testimonial By Federico Beyer |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Rick Tramontana Director of Owner Relations Breckenridge Grand Vacations |
CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana |
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Toastmasters International |
The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of service, the team at CustomerCount delivers it on a r...egular basis. |
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Federico Beyer Corporate Special Events Manager Royal Resorts |
CustomerCount's smart, effective, attentive and generous nature has allowed us to produce a number of integrated solutions and precise metrics to better serve our clients. After all, you can't manage what you can't measure. So far so good, after six years and counting. Testimonial By Federico Beyer |
10 Reasons to Choose CustomerCount: 1 Security
Frequently Asked Questions(FAQ)
for CustomerCount
What is CustomerCount?
CustomerCount is a Customer Feedback Management System that provides intuitive real-time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve the bottom line.
CustomerCount collects, measures and reports customer feedback through branded, customized online surveys and these surveys are formulated to measure the quality of the customer experience with the organization across three primary touch-points.
Key features include survey design that maximizes return rates, survey reporting, on-site service requests with real-time alerts, CRM integration to manage customer experience in a real-time reality, keatext text analytics to minimize response time, SMS surveys for customer service and feedback, and CEM solutions streamlining customer feedback.
What is CustomerCount used for?
What are the top features of CustomerCount?
Who uses CustomerCount?
What are CustomerCount alternatives?
Where is CustomerCount located?
Peers used CustomerCount for Collecting feedback and Engaging conversational surveys
CustomerCount Competitors
CustomerCount Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (73) |
| Custom Reports | Read Reviews (119) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (9) |
| Analytics | Read Reviews (73) |
| Custom Reports | Read Reviews (119) |
Software Failure Risk Guidance
?for CustomerCount
Overall Risk Meter
Top Failure Risks for CustomerCount
Mobius Venture Capital News
Mobius Vendor Partners and LKG Marketing Forge Strategic Partnership to Advance Data-Driven Growth
Mobius Vendor Partners has formed a strategic partnership with LKG Marketing to enhance data-driven growth. This collaboration leverages Mobius's CustomerCount feedback solution and LKG's marketing expertise to optimize customer engagement and business performance through actionable insights and strategic growth initiatives.
Mobius VP Announces Technology Partnership with Metabrands
Mobius VP announces a technology partnership with Metabrands, focusing on online customer feedback tools and solutions like survey design, CRM integration, and text analytics.
Mobius Venture Capital Profile
Company Name
Mobius Venture Capital
Company Website
https://mobiusvp.com/HQ Location
3925 River Crossing Parkway, Suite 60, Indianapolis, IN 46240
Employees
NA
Social
Financials
NA
How efficiently Does CustomerCount manage your Social Media Management?