Product and Vendor News

Product Business Settings

CustomerCount is popular in Hospitality, Marketing And Advertising, and Computer Software industries and is widely used by Enterprise, Small Business.

CustomerCount Product Overview

CustomerCountâ„¢ addresses the challenge of gathering and analyzing customer and employee feedback with precision. This platform excels in deploying satisfaction surveys that capture valuable insights, essential for informed decision-making. By leveraging advanced technology, CustomerCountâ„¢ enables businesses to refine their strategies based on real-time feedback. Its robust capabilities support diverse industries in understanding consumer needs and enhancing service delivery. A notable feature is its adaptability, allowing customization to meet specific organizational requirements. This tool not only collects data but transforms it into actionable intelligence, fostering a culture of continuous improvement and customer-centric growth.

How satisfied the customers are with CustomerCount use-cases

Reviews

"CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics a...nd reporting." - Rick Tramontana
"The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of ser...vice, the team at CustomerCount delivers it on a regular basis." - Toastmasters International

CustomerCount Customer Insights, Testimonials and Case Studies

How does CustomerCount facilitate Collecting Feedback?

How can CustomerCount enhance your Engaging Conversational Surveys process?

How does CustomerCount address your Social Media Management Challenges?

How does CustomerCount address your Create Engagement Based Loyalty Challenges?

What is CustomerCount?

CustomerCount is a Customer Feedback Management System that provides intuitive real-time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve the bottom line.

CustomerCount collects, measures and reports customer feedback through branded, customized online surveys and these surveys are formulated to measure the quality of the customer experience with the organization across three primary touch-points.

Key features include survey design that maximizes return rates, survey reporting, on-site service requests with real-time alerts, CRM integration to manage customer experience in a real-time reality, keatext text analytics to minimize response time, SMS surveys for customer service and feedback, and CEM solutions streamlining customer feedback.

What is CustomerCount used for?

CustomerCount is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Stakeholder Relations by Collecting Feedback, Engaging Conversational Surveys and Social Media Management .

What are the top features of CustomerCount?

Embedded survey forms, Personalization and Rewards are some of the top features of CustomerCount.

Who uses CustomerCount?

CustomerCount is used by Hospitality, Marketing And Advertising and Computer Software among other industries.

What are CustomerCount alternatives?

SmileBack, SurveyMethods, Medallia Agent Connect and Zenloop are popular alternatives for CustomerCount.

Where is CustomerCount located?

CustomerCount is headquartered at 3925 River Crossing Parkway, Suite 60, Indianapolis, IN 46240.

11 buyers and buying teams have used Cuspera to assess how well CustomerCount solved their Customer Feedback Management needs. Cuspera uses 834 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
CustomerCount testimonial

Rick Tramontana

Director of Owner Relations

Breckenridge Grand Vacations

CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana
CustomerCount testimonial

Toastmasters International

The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of service, the team at CustomerCount delivers it on a r...egular basis.

Testimonial By Toastmasters International
CustomerCount testimonial

Breckenridge Grand Vacations

CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests. Testimonial By Breckenridge Grand Vacations
CUSTOMERS TESTIMONIALS
CustomerCount testimonial

Rick Tramontana

Director of Owner Relations

Breckenridge Grand Vacations

CustomerCount has allowed our organization to excel in not only receiving customer feedback but applying that feedback for the betterment of the customer experience with Breckenridge Grand Vacations. It is a versatile product with robust analytics and reporting. Testimonial By Rick Tramontana
CustomerCount testimonial

Toastmasters International

The call center subject matter expertise at CustomerCount weighed very heavily on our decision to use the online enterprise management feedback system. We are also very pleased with the after sales service. Most companies state the high level of service, the team at CustomerCount delivers it on a r...egular basis.

Testimonial By Toastmasters International
CustomerCount testimonial

Breckenridge Grand Vacations

CustomerCount developed the online feedback system with a thorough knowledge of timesharing and its various components. We can follow up post timeshare stays and tours to zone in on positives and negatives that allow us to make the sales experience better and create great vacations for our guests. Testimonial By Breckenridge Grand Vacations

10 Reasons to Choose CustomerCount: 1 Security

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Peers used CustomerCount for Collecting feedback and Engaging conversational surveys

CustomerCount Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (9)
Analytics

4.55/5 ★

Read Reviews (73)
Custom Reports

4.53/5 ★

Read Reviews (119)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.03/5 ★

Read Reviews (9)
Analytics

4.55/5 ★

Read Reviews (73)
Custom Reports

4.53/5 ★

Read Reviews (119)

Software Failure Risk Guidance

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for CustomerCount

Overall Risk Meter

Low Medium High

Top Failure Risks for CustomerCount

Mobius Venture Capital News

Partnership
 

Mobius Vendor Partners and LKG Marketing Forge Strategic Partnership to Advance Data-Driven Growth

Mobius Vendor Partners has formed a strategic partnership with LKG Marketing to enhance data-driven growth. This collaboration leverages Mobius's CustomerCount feedback solution and LKG's marketing expertise to optimize customer engagement and business performance through actionable insights and strategic growth initiatives.

Partnership
 

Mobius VP Announces Technology Partnership with Metabrands

Mobius VP announces a technology partnership with Metabrands, focusing on online customer feedback tools and solutions like survey design, CRM integration, and text analytics.

Mobius Venture Capital Profile

Company Name

Mobius Venture Capital

Company Website

https://mobiusvp.com/

HQ Location

3925 River Crossing Parkway, Suite 60, Indianapolis, IN 46240

Employees

NA

Social

Financials

NA