Overview: Zendesk Sell and IXACT Contact as CRM Category solutions.
Zendesk Sell and IXACT Contact are CRM solutions with distinct strengths tailored for various business needs. Zendesk Sell excels in communication management and customer engagement, with robust features like data import/export and custom reporting. It is favored by large enterprises across diverse industries. IXACT Contact emphasizes contact management and drip marketing, offering features like custom reports and social media integration. It's widely used in real estate, supporting businesses focused on customer acquisition and relationship enhancement.
Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
IXACT Contact: Ixact-contact offers an all-in-one CRM and marketing automation system for realtors. Incredible value and a free trial are available.
Zendesk Sell and IXACT Contact: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zendesk Sell supports communication management and engagement, addressing key tasks like tracking and following up with prospects. read more →
IXACT Contact focuses on contact list management and drip marketing, enhancing lead generation and communication efforts. read more →
Business Goals
Zendesk Sell helps in increasing sales and revenue, as well as enhancing customer relationships, aligning with companies looking to strengthen client interactions. read more →
IXACT Contact supports acquiring customers and improving digital presence, beneficial for businesses aiming to expand their customer base and online visibility. read more →
Core Features
Zendesk Sell stands out with features like custom reports and extensive data import capabilities, useful for businesses needing in-depth analytics. read more →
IXACT Contact offers features like custom reports and social media integration, aiding in comprehensive customer engagement strategies. read more →
Vendor Support
Zendesk Sell provides 24/7 support, which is advantageous for businesses requiring constant access to assistance. read more →
IXACT Contact’s 24/7 support ensures users have continuous access to help, which suits businesses with around-the-clock operational needs. read more →
Segments and Industries
Zendesk Sell is used mainly by large enterprises in varied sectors like consumer services and goods, reflecting its adaptability to diverse industries. read more →
IXACT Contact predominantly serves the real estate industry, indicating its alignment with the specific needs of real estate professionals. read more →
Operational Alignment
Zendesk Sell fits well in workflows that require robust communication tools, catering especially to larger enterprises with complex sales processes. read more →
IXACT Contact integrates smoothly into operations focused on relationship building and lead nurturing, ideal for real estate businesses and smaller enterprises. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zendesk Sell in Action: Unique Use Cases
How can Zendesk Sell enhance your Communication Management process?
What makes Zendesk Sell ideal for Engagement Management?
How does Zendesk Sell facilitate Lead Tracking?
IXACT Contact in Action: Unique Use Cases
How can IXACT Contact optimize your Contact List Management Workflow?
How does IXACT Contact address your Drip Marketing Challenges?
What benefits does IXACT Contact offer for Capturing Leads?
What solutions does IXACT Contact provide for Campaign Management?
Alternatives
News
Latest Zendesk Sell News
Geekflare's This Week in Business Tech: Zendesk's New - Inkl
Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.
