Overview: Zendesk Sell and CINC as CRM Category solutions.
Zendesk Sell and CINC are robust CRM solutions with distinct strengths. Zendesk Sell excels in communication management, catering mainly to large enterprises across various industries, with standout features like custom reports and wide integrations. In contrast, CINC focuses on lead generation and nurturing, primarily serving the real estate sector, with strengths in AI-powered features and support for international market entry. Both offer 24/7 support, but their distinct capabilities cater to different business needs and industry sectors.
Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.
CINC: Cinc is chosen by top agents for lead generation and CRM. Teams use Cinc to convert more leads into closings.
Zendesk Sell and CINC: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Zendesk Sell focuses on communication management and tracking, perfect for managing extensive contact lists and follow-ups within large teams. read more →
CINC specializes in lead generation, advertisement, and nurturing, targeting businesses that prioritize new customer acquisition. read more →
Business Goals
Zendesk Sell aims to enhance customer relationships and boost sales, aligning well with companies looking to grow revenue and refine internal communications. read more →
CINC supports improving ROI and scaling practices, ideal for firms entering new markets and expanding both locally and internationally. read more →
Core Features
Zendesk Sell stands out with custom reporting and extensive data management capabilities, offering robust analytics and seamless integration options. read more →
CINC's strength is in AI-powered tools and efficient data export and import, tailored for businesses focused on data-driven marketing strategies. read more →
Vendor Support
Zendesk Sell provides comprehensive 24/7 support, accessible by phone, chat, and email, catering to the large enterprise scale and needs. read more →
CINC also offers 24/7 support, with primary reliance on email and phone channels to assist businesses in real-time. read more →
Segments and Industries
Zendesk Sell primarily serves large enterprises across consumer services, goods, and marketing industries, showcasing versatility. read more →
CINC is mainly used by the real estate industry, catering to large enterprises needing intensive lead management. read more →
Operational Alignment
Zendesk Sell integrates smoothly into enterprise-level workflows, adaptable to complex sales environments. read more →
CINC is designed for real estate operations, effectively fitting into processes that aren't constrained by scale but require focused lead conversion. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Zendesk Sell in Action: Unique Use Cases
What benefits does Zendesk Sell offer for Communication Management?
How efficiently Does Zendesk Sell manage your Engagement Management?
What Are the key features of Zendesk Sell for Contact List Management?
What benefits does Zendesk Sell offer for Lead Tracking?
CINC in Action: Unique Use Cases
What benefits does CINC offer for Generation Of New Leads?
What makes CINC ideal for Advertisement?
What solutions does CINC provide for Lead Nurturing?
Why is CINC the best choice for Conversion Management?
Alternatives
Integrations
Few Zendesk Sell Integrations
Few CINC Integrations
News
Latest Zendesk Sell News
Geekflare's This Week in Business Tech: Zendesk's New - Inkl
Zendesk introduced a new outcome-based pricing model for AI agents, ensuring businesses pay only when AI agents successfully resolve customer issues. This model was announced during the Zendesk Relate 2025 event by CEO Tom Eggemeier.
