cuspera logo CUSPERA

Vanillasoft Inside Sales CRM vs Salesforce Inbox: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Vanillasoft Inside Sales CRM vs. Salesforce Inbox is based on a specific set of business needs and context. The comparison uses 4799 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Vanillasoft Inside Sales CRM and Salesforce Inbox

Vanillasoft Inside Sales CRM, Salesforce Inbox, Velocify, Revenue.io, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Vanillasoft Inside Sales CRM covers Engagement Management, Sales Call Management with Phone Calls, Communication Management with Phone Calls, Lead Management with Phone Calls, etc.

Salesforce Inbox focuses on Advertisement with Website, Communication Management with E-Mail, Engagement Management with E-Mail, Sales Call Management with E-Mail, etc.

"Vanillasoft’s reporting has made it much easier for remote management. The custom and “pop out” dashboards allow us to dedicate a monitor to realtime performance. " - Ryan S Pereus

"I have a new career and a new way of supporting my family that I probably would not have without Trailhead. " - Mark Tossell

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Vanillasoft Inside Sales CRM

Focus area

Vanillasoft Inside Sales CRM is better than Salesforce Inbox for

Software Failure Risk

  • medium

logo Salesforce Inbox

Focus area

Software Failure Risk

  • low

About

Sales Engagement Software for Inside Sales

Salesforce Inbox | Supercharge sales with productivity apps designed for reps

Age

2005

1999

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

85

56

Total Goals
(we found evidences for)

12

9

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling


communication management

tracking & monitoring communications

sending & publishing communications





helpdesk management


contact list management

creating contact list


generation of new leads



workflow management



campaign management

campaign analytics




customer feedback management

measuring customer satisfaction


sales document management

contract management

proposal & quote management




conference call management


lead qualification

lead qualification: demographic

lead qualification: technographic


social media management

social media analytics

engaging on social media

scheduling post to social media


training & onboarding


conversion management




account management



business development


content management


competitive intelligence


sales review & feedback


rating and review management



follower management


opportunity management



relationship management





segmentation and targeting


relationship marketing



pipeline management



products & pricelist management


social media marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

  • Improve internal communications

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Grow market share

  • Build brand awareness

  • Establish thought leadership

  • See 9 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Scale best practices

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve visibility

  • Improve digital and social presence

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • offline

  • phone calls

  • on premises

  • display advertisement

  • mobile

  • chat

  • games

  • mobile app

  • promotions

  • point of sale

  • See 10 more
  • e-mail

  • website

  • social media

  • offline

  • phone calls

  • on premises

  • display advertisement

  • mobile

  • chat

  • games

  • mobile app

  • promotions

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting