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Compare Ushur vs Retently

Failure Risk Guidance Security Report ?

Failure Risk for Ushur low Failure Risk for Retently low
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Comparison Summary

This comparison report of Ushur vs. Retently is based on a specific set of business needs and context. The comparison uses 2667 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Ushur and Retently

Ushur, Retently, Relay Network, Oracle Advertising and Customer Experience (CX), etc., belong to a category of solutions that help Customer Experience Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Ushur covers Engagement Management, Workflow Management with E-Mail, Customer Feedback Management, Sales Document Management with E-Mail, etc.

Retently focuses on Customer Feedback Management with Promotions, Social Media Management, Engagement Management with Promotions, Communication Management with E-Mail, etc.

"The results we got were phenomenal, and we hadn't written a line of code. We'd never seen anyone who could do that. From our standpoint, Ushur were the only ones out there truly doing something different. " - Ken Lynch

"Retently helps us to easily measure our customer experience and identify key drivers behind customer satisfaction! " - Henrik Eriksson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Ushur

Focus area

Ushur is better than Retently for

Software Failure Risk

  • low

logo Retently

Focus area

Retently is better than Ushur for

Software Failure Risk

  • low

About

Intelligent Automation Platform

Platform to Improve Customer Satisfaction with Net Promoter Score

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

46

30

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (224)

Read Reviews (28)

engaging and following up

Read Reviews (148)

Read Reviews (23)

workflow management

Read Reviews (44)

Read Reviews (13)

customer feedback management

Read Reviews (39)

Read Reviews (285)

measuring net promoter score

Read Reviews (6)

Read Reviews (91)

measuring customer satisfaction

Read Reviews (6)

Read Reviews (71)

sales document management

Read Reviews (27)

Read Reviews (0)

proposal & quote management

Read Reviews (20)

Read Reviews (0)

document sharing

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (23)

Read Reviews (34)

social media analytics

Read Reviews (19)

Read Reviews (34)

engaging on social media

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (8)

Read Reviews (1)

training & onboarding

Read Reviews (6)

Read Reviews (0)

customer case management

Read Reviews (6)

Read Reviews (0)

revenue cycle management

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (5)

Read Reviews (0)

contact list management

Read Reviews (3)

Read Reviews (5)

rating and review management

Read Reviews (2)

Read Reviews (0)

account management

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (2)

Read Reviews (1)

business development

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (3)

communication management

Read Reviews (0)

Read Reviews (18)

referral management

Read Reviews (0)

Read Reviews (7)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Improve visibility

  • Establish thought leadership

  • Improve internal communications

  • Improve digital and social presence

  • See 5 more

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more

  • promotions

  • e-mail

  • chat

  • Slack

  • support groups

  • offline

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting