cuspera logo CUSPERA

Compare UJET vs Arise

Comparison Summary

For UJET vs Arise comparison, Our AI algorithm looked at 1790 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using UJET and Arise to solve their respective business needs.

Pros and cons of UJET and Arise

UJET is more suited to businesses that require Helpdesk Management with Phone Calls and Contact List Management with Phone Calls where as Arise is focused towards Helpdesk Management with Phone Calls and Engagement Management with Phone Calls .

logo UJET

Focus area

Software Failure Risk

  • low

logo Arise

Focus area

Software Failure Risk

  • medium

About

UJET : Take your customer support into the digital age

Arise Platform leverages virtual Service..

Financials

SERIES B

PRIVATE

Business Need

Total Processes
(we found evidences for)

40

36

Total Goals
(we found evidences for)

14

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


contact list management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


sales call management


communication management

tracking & monitoring communications


lifetime value management


training & onboarding


customer case management


conference call management


workflow management





performance management


trade show marketing


international marketing


category management


competitive intelligence


customise loyalty program


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve stakeholder relations

  • Improve brand engagement

  • Improve efficiency

  • Increase sales & revenue

  • Improve digital and social presence

  • Establish thought leadership

  • Launch new products

  • Grow market share

  • See 11 more
  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Improve stakeholder relations

  • Improve efficiency

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • e-mail

  • social media

  • mobile

  • omnichannel

  • video

  • mobile app

  • review sites

  • Amazon

  • See 12 more
  • phone calls

  • offline

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • e-mail

  • social media

  • mobile

  • omnichannel

  • video

  • mobile app

  • review sites

  • Amazon

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting